892 Key Account Manager jobs in Nigeria

Today

A

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :

Company Overview:

Aider is a leading equipment rental marketplace that connects individuals and businesses with a wide range of equipment for various purposes, including events and DIY projects. Our platform streamlines the rental process, making it easy for users to find, book, and rent equipment from trusted owners. We are committed to providing exceptional service, innovative solutions, and ensuring a seamless experience for both renters and vendors.

Role Summary:

The Key Account Manager is a strategic role responsible for the full user acquisition lifecycle. This individual will act as a dedicated sales representative for Aider, driving new vendor acquisition, providing hands-on support, and representing the brand on the ground at key events in Lagos. This role reports directly to the Marketing Manager.

Key Responsibilities:

• Sales & Outreach : Proactively identify and cold-call potential vendors to introduce them to the Aider platform and its full range of benefits.
• Vendor Onboarding : Serve as the primary point of contact for new vendors, providing personalised, hands-on support to ensure they are fully educated on Aider's value and successfully create their first listing.
• Physical Activations : Represent Aider at key recurring events and gatherings in Lagos, or events as identified by the team, to acquire and onboard new users directly.
• Relationship Management : Build and maintain strong, trusting relationships with key vendors to ensure their success and satisfaction on the platform.
• Feedback & Reporting : Collect and report on-the-ground feedback from vendors and potential users to the Marketing Manager to inform product and marketing strategies.
• Target Achievement : Meet or exceed weekly and monthly targets for vendor sign-ups and active listings.

Qualifications & Skills :

• Proven experience in sales, account management, marketing or a related role with a track record of meeting or exceeding targets.
• Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly.
• A proactive, results-oriented, and self-motivated mindset.
• The ability to work independently and as part of a small, dynamic team.
  A proven ability to drive conversions and close deals.

Application Instructions:

To apply for the position of Key Accounts Manager at Aider, kindly fill the form, we look forward to reviewing your application and potentially welcoming you to our team

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Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 4 years

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business (Jumia Logistics) and a digital payment and fintech platform (Jumia Pay). With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

Job Objective

As Key Account Manager, you will have end-to-end responsibility for the customer experience and growth of assigned key vendors. Your role is to drive assortment strategy, design targeted promotions, and manage key vendors in our marketplace through constant collaboration with Commercial Operations, Vendor Experience, and Marketing teams.

What you will be doing

• Drive continuous business growth by owning pricing and promotions strategy, collaborating with marketing teams to enhance product content and visibility, and ensuring stock availability through cross-functional coordination
• Manage complete sales performance of assigned categories and vendors, monitoring and implementing sales strategies to increase Net Margin Position (NMP) and Gross Merchandise Volume (GMV)
• Drive customer acquisition through value offerings, sales campaign management, and strategic promotional initiatives
• Create and present strategic insights and business recommendations to gain alignment on major initiatives across multiple organizational levels
• Analyze and present post-promotion performance reports for retail and marketplace, quantifying impact on brand and category performance
• Define and optimize curation and assortment selection strategy for your portfolio, ensuring relevance to maximize revenues and sales velocity
• Support product and content creation processes to expand live assortment
• Plan and maintain optimal stock availability across all product lines
• Identify market trends and consumer insights to fill category gaps and capitalize on emerging opportunities
• Build and execute weekly marketing plans, determining product and subcategory promotions across website and all marketing channels (newsletters, social media, etc.)
• Develop robust analytics to evaluate daily, weekly, and monthly performance metrics and optimize marketing, pricing, and product selection strategies

What we are looking for

• 4-5 years of experience in key account management, category management, or e-commerce/retail operations
• Strong ability to prioritize and manage key accounts strategically
• Proven experience in process improvement and operational excellence
• Solid understanding of P&L management and cash-flow dynamics
• Skilled in negotiation, value-based selling, and vendor relationship management
• Demonstrated experience negotiating bulk discounts, MOQs, and credit terms with vendors
• Track record of building strategic partnerships with OEMs and key suppliers
• Entrepreneurial mindset with strong ownership mentality
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and data analysis tools
• Excellent verbal and written communication skills with strong presentation abilities
• Strong analytical and problem-solving capabilities
• Proven ability to manage multiple priorities simultaneously and meet deadlines under pressure
• Strategic thinker with the ability to develop and execute ideas independently in a fast-paced environment
• Deep understanding of e-commerce dynamics and customer behavior

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.

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Today

E

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 3 years

Job Title: Key Account Manager

Victoria Island Lagos

About Us?

As the preferred cybersecurity solutions provider in Africa, the success of Ethnos Cyber hinges, to a huge extent, on the dedication and quality of our employees. We have an array of varied, flexible, challenging, and rewarding career choices. We are committed to maintaining a stimulating workplace where all employees develop their talents and skills to help protect our customer's data assets and align IT with business objectives.

Our mission is simple: We listen, we design, we execute. If you are creative, energetic, and a team player and want to play a key role in positioning our brand at the forefront of the industry, we'd love to hear from you. Check out our current job openings here

Job Description

We are seeking a highly motivated and results-driven Key Account manager to join our team. This role is pivotal in driving revenue generation, managing client accounts, and identifying opportunities for business expansion. The ideal candidate will possess strong analytical, communication, and relationship management skills with a proven track record in revenue growth strategies.

Responsibilities:

• Maintain and grow relationships with existing clients
• Ensure client satisfaction and resolve issues promptly
• Identify and pursue opportunities to increase revenue from new and existing accounts
• Develop and implement strategies to achieve sales targets
• Cross-sell and upsell products or services where applicable
• Monitor client accounts and track performance
• Prepare and present regular account reports and forecasts
• Ensure timely invoicing and follow up on payments
• Monitor market trends and competitor activities
• Provide insights to adjust strategies and stay competitive
• Maintain accurate records of client interactions and account updates
  Generate periodic reports on revenue performance and growth opportunities

Qualifications and Experience

• Bachelor's degree in business administration, Finance, Marketing, sales and other related fields
• 3- 5 years of experience in sales, account Management, and other related fields
• Competency in Microsoft office (Excel, PowerPoint, Word)
• Familiarity with CRM software (e.g., Salesforce, Zoho, HubSpot)
  Sales or Account Management certifications(e.g. HubSpot academy,salesforce CRM)

What We Offer:

Competitive salary and benefits package.

Opportunity to work in a dynamic and innovative environment.

Professional development and growth opportunities.

A supportive and collaborative work culture.

Job Type

Full-time with flexible work plan.

How to Apply:

To apply for the position, please click on the link below

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Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Junior Account Manager - Your future role?
As a Junior Account Manager in Lagos, you will grow designated main accounts by increasing revenue and profitability, sustaining customer relationships, monitoring market activity, and ensuring compliant, delivery from scale-up to production while meeting Measurements and resolving issues.

You will report to the Country Manager.

You will:

• Under guidance, grow Givaudan business with designated accounts by managing top and bottom lines
• Manage customer relationships within portfolio of accounts
• Monitor customer and competitor activity and maintain customer information
• Track Account Plans for important accounts
• Develop and deliver internal and customer presentations
• Identify/create opportunities for Givaudan to participate in targeted briefs
• Identify customer requirements and follow up on customer submission
• Transition customer projects and new wins from scale-up to production
• Follow Measurements versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary
• Negotiate pricing agreements within guidelines
• Manage credit, pricing, rebates and budget for main accounts
• Manage and resolve customer complaints and ensure prompt resolution
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

You have:

• University degree (or equivalent)
• 4-7 years of overall experience
• 1+ years' functional/technical experience in the industry
• Verbal and written command of English
• Competence in developing and delivering compelling presentations
• Passion for the Fragrance Industry
• Develop relationships with customers, decisionmakers and influencers

Benefits you will Love:

• Excellent opportunities for progressive learning and development
• A creative team environment that will inspire you
• Medical aid
• Pension contribution
• Attractive compensation package

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.

You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity drives innovation and creates closer connections with our employees, customers and partners.

Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

PRINCIPAL RESPONSIBILITIES AND ACCOUNTABILITIES

Drive and Develop business strategic goals

• Through observation, survey, and analysis result in the local market; the individual is expected to provide viable business insight to the business development manager.

• Maintain effective external interface with business and technology partners, government agencies and commercial professional bodies.

• Work with the business development manager to close deals with Vendors / Operators and B2B, B2C clients to ensure product quality is in line with the demand.

• Create new product strategies and go to market plan.

• Achieve revenue target from BTL campaigns (SMS, USSD push, IVR, OBD etc.)

Project management

• Define the scope of each project in cloud's project pipeline in collaboration with senior management
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete each project in the pipeline
• Determine the resources (time, money, equipment, etc.) required to complete each project
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its completion

Content development for new products and services

• Generate content as necessary and appropriate for new products and services until transferred to the account team.
• Work with content management team and media partner's on content quality and provisioning for new products and services
• Monitor all content activities for new services and ensure content availability at all times.

Documentation

• Assist the business development manager in designing the road map and work flow process of each project where it relates to technical, business and legal matters.
• Support the business development manager in the roll out of all projects including developing policies and procedures as they pertain to strategic partnerships.
• Develop service agreements and terms of reference for clients and service providers: Oversee the preparation of commercial documents including business proposals, contracts and NDAs.

Client Account management

• Management of revenue growth through campaigns and promotions.
• Liaise with finance to ensure all pending invoices and requisitions are processed and payments received/made accordingly
• Follow up on all pending payments with partners.
• Prepares monthly revenue reports for partners, third party content providers and management board
• Responsible for sending monthly payout reports to all partners
• Work with content coordinators to ensure all needed reports are completed and submitted and contents uploaded on time
  Other task as may be assigned by your supervisor

JOB COMPETENCIES AND CAPABILITIES

Educational Qualifications & Functional / Technical Skills

• Minimum of Bachelor's degree in Project, Business and Account Management or equivalent degree/experience.
• Understanding of operator infrastructure, capabilities and network protocols especially VAS, Operator billing, etc.
• Excellent project management and business skills

Relevant Experience (Type of experience and minimum number of years

• Experience working in the mobile industry, with demonstrated deep knowledge/hands-on experience in sales and marketing, operations or business development.
• Demonstrated ability to improve products growth with partners
• Demonstrated ability to multitask and meet deadlines
• Demonstrated ability to manage a project end-to-end
• Ability to handle the pace and ambiguity that comes with working in a start-up environment
• Previous experience working at mobile value-added servicing company is an added advantage.
• Demonstrate achievement of measurable revenue target

Attitude and Behavioral Traits

• Great problem solving and analytical skills
• An effective team player with excellent communication and interpersonal skills
• Excellent PowerPoint and Excel skills
• Excellent organizational and project management skills

JOB DESCRIPTION: KEY ACCOUNT MANAGER

Sector: Trade and Commerce

Location: Lagos, Nigeria

Reports To: Sales Manager

Experience: Minimum of 5- 7 years' experience in B2B/Enterprise sales

ABOUT DOROKI

Doroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs') business operations. SMEs' business needs are growing quickly, and Doroki is well-positioned to meet these needs. The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria.

ABOUT THE ROLE

The Account Manager will be responsible for bringing onboard high net worth sellers, merchants, and SME businesses on Doroki and driving activities to deliver on set targets. The main goal is to acquire new small and medium scale Merchants/Sellers/Businesses and manage relationships with existing ones.

To be successful you will need to be comfortable spending significant time in the field with merchants and businesses and working with them to exceed set targets. You must be someone with a strong ability to influence and work collaboratively across teams.

PRIMARY RESPONSIBILITIES

• Achieve commercial targets - the account manager has the ownership of achieving the overall commercial targets set for the territory of coverage. The targets include but are not limited to active merchant recruitment, merchant retention and revenue.

• Proactively acquire new FMCG merchants and deepen existing relationships, by building a healthy pipeline of prospects using approved sales CRM tools.

• Develop a solid and trusting relationship between major key businesses and the company

• Regular virtual meetings with small and medium scale businesses or sales visits to demonstrate and present Doroki product offerings.

• Develop in-store visibility plans for Doroki in collaboration with SME merchants' management; and follow up to achieve timely & effective implementation.

• Resolving key client issues and complaints

• Strategic planning to improve client results

• Negotiating contracts with the client and establishing a timeline of performance

• Expand relationships and bringing in new clients

• Manage merchants' expectations, adhere to company policies, procedures & controls, and ensure compliance with rules & regulations

• Analyze & monitor merchant operations and channel trends to be able to make recommendations on business and service enhancements

• Work with support teams to ensure that SME businesses get adequate support and proper communication to drive satisfaction and usage

• Conduct regular spot checks on merchant activities and share feedback with the team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Analyze data using available tools/dashboard

• Understand, utilise, and support the service architecture created for the support of Key Doroki merchants

• Give timely updates or gather market intelligence on Doroki service efficiency and effectiveness and channel issues and concerns to the appropriate unit

• Pilot new services initiatives for key Doroki merchants and provide feedback for enhancements

• Identifies service enhancements/service improvements, document them and discuss them with the line manager

• Conduct periodic surveys on merchants for service improvement

• Use trends to engage proactively, and support key merchant business by introducing new ways to optimize channels.

• Generates and reports daily/ weekly key merchant Performance to the line manager

• Work with the marketing team and line manager, to ensure proper branding support is delivered to key merchants on time

KEY COMPETENCIES

• Strong leadership
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Company and Customer expertise
• Skilled negotiator
• Value based selling
• Strong ability to motivate, influence and advice people
• Strong planning and organizational skills
• Attention to detail
• Ability to multi-task and manage competing priorities
• Good judgement and decision-making ability
• Excellent communication skills – verbal, non-verbal and written
• Strategic thinking skills
• Problem solving skills

KNOWLEDGE AND SKILL REQUIREMENTS

• Problem solving skills
• Bachelor's degree from an accredited university or college
• Previous experience working in the FMCG or Service industry
• Must be able to work in a high-velocity, high performance environment
• Must be able to develop and communicate competitive landscape analysis
• Proficient in the use of sales CRM tools
• At least 5 years' relevant experience in B2B sales
• Strong analytical and problem-solving skills
• Provide outstanding customer service

Click on this link

to apply for this job.

We are an equal opportunity employer and value diversity inclusion. In our employment practices, we do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation.

Job Title: Key Account Manager

Victoria Island Lagos

About Us?

As the preferred cybersecurity solutions provider in Africa, the success of Ethnos Cyber hinges, to a huge extent, on the dedication and quality of our employees. We have an array of varied, flexible, challenging, and rewarding career choices. We are committed to maintaining a stimulating workplace where all employees develop their talents and skills to help protect our customer's data assets and align IT with business objectives.

Our mission is simple:
We listen, we design, we execute.

If you are creative, energetic, and a team player and want to play a key role in positioning our brand at the forefront of the industry, we'd love to hear from you. C
heck out our current job openings here

Job Description

We are seeking a highly motivated and results-driven Key Account manager to join our team. This role is pivotal in driving revenue generation, managing client accounts, and identifying opportunities for business expansion. The ideal candidate will possess strong analytical, communication, and relationship management skills with a proven track record in revenue growth strategies.

Responsibilities:

• Maintain and grow relationships with existing clients
• Ensure client satisfaction and resolve issues promptly
• Identify and pursue opportunities to increase revenue from new and existing accounts
• Develop and implement strategies to achieve sales targets
• Cross-sell and upsell products or services where applicable
• Monitor client accounts and track performance
• Prepare and present regular account reports and forecasts
• Ensure timely invoicing and follow up on payments
• Monitor market trends and competitor activities
• Provide insights to adjust strategies and stay competitive
• Maintain accurate records of client interactions and account updates
• Generate periodic reports on revenue performance and growth opportunities

Qualifications and Experience

• Bachelor's degree in business administration, Finance, Marketing, sales and other related fields
• 3- 5 years of experience in sales, account Management, and other related fields
• Competency in Microsoft office (Excel, PowerPoint, Word)
• Familiarity with CRM software (e.g., Salesforce, Zoho, HubSpot)
• Sales or Account Management certifications(e.g. HubSpot academy,salesforce CRM)

What We Offer:

Competitive salary and benefits package.

Opportunity to work in a dynamic and innovative environment.

Professional development and growth opportunities.

A supportive and collaborative work culture.

Job Type

Full-time with flexible work plan.

How to Apply:

To apply for the position, please click on the link below

We are seeking a highly motivated and experienced Key Account Manager to join our team. This role will be responsible for driving product uptake, managing relationships with major partners, and supporting the rapid adoption of our soon-to-be-registered LAC NMN product.

Responsibilities:

• Build and maintain strong, long-term relationships with key accounts, ensuring customer satisfaction and retention.
• Monitor and evaluate partner performance to ensure achievement of business objectives.
• Handle and resolve customer complaints and grievances promptly and effectively.
• Plan, organize, and execute marketing activities, campaigns, and events to boost product uptake.
• Conduct detailed market analysis to identify sales opportunities and optimize strategies.
• Deliver clear and compelling product detailing to healthcare professionals and key decision-makers to drive product adoption.
• Provide timely, accurate product and service information to customers and partners.
• Collaborate with internal teams (Sales, Marketing, and Operations) to ensure seamless execution of account plans.

Requirements:

• Minimum of 2 years of experience
• BSc. Degree in Accounting, Finance, or Business Administration
• Prior experience in B2B/B2C Pharma/healthcare sales, FMCG; preferably

Location:
Victoria Island, Lagos

Interested Candidate should share their CV to with the job title as the subject of mail

Company Overview:

Aider is a leading equipment rental marketplace that connects individuals and businesses with a wide range of equipment for various purposes, including events and DIY projects. Our platform streamlines the rental process, making it easy for users to find, book, and rent equipment from trusted owners. We are committed to providing exceptional service, innovative solutions, and ensuring a seamless experience for both renters and vendors. 

Role Summary:

The Key Account Manager is a strategic role responsible for the full user acquisition lifecycle. This individual will act as a dedicated sales representative for Aider, driving new vendor acquisition, providing hands-on support, and representing the brand on the ground at key events in Lagos. This role reports directly to the Marketing Manager.

Key Responsibilities:

• Sales & Outreach

: Proactively identify and cold-call potential vendors to introduce them to the Aider platform and its full range of benefits.
- Vendor Onboarding

: Serve as the primary point of contact for new vendors, providing personalised, hands-on support to ensure they are fully educated on Aider's value and successfully create their first listing.
- Physical Activations

: Represent Aider at key recurring events and gatherings in Lagos, or events as identified by the team, to acquire and onboard new users directly.
- Relationship Management

: Build and maintain strong, trusting relationships with key vendors to ensure their success and satisfaction on the platform.
- Feedback & Reporting

: Collect and report on-the-ground feedback from vendors and potential users to the Marketing Manager to inform product and marketing strategies.
- Target Achievement

: Meet or exceed weekly and monthly targets for vendor sign-ups and active listings.

Qualifications & Skills

:

• Proven experience in sales, account management, marketing or a related role with a track record of meeting or exceeding targets.
• Exceptional communication and interpersonal skills, with the ability to build trust and rapport quickly.
• A proactive, results-oriented, and self-motivated mindset.
• The ability to work independently and as part of a small, dynamic team.
• A proven ability to drive conversions and close deals.

Application Instructions:

To apply for the position of Key Accounts Manager at Aider, kindly fill the
form
, we look forward to reviewing your application and potentially welcoming you to our team