40 IT Services jobs in Nigeria
Senior Technical Lead, Consumer Services
Posted today
Job Viewed
Job Description
Key platforms and Services to be covered include the following: br>1. Converged Subscription Management System
2. repaid Charging System (Recharges and Call Management)
3. Mediation System
4. Customer Relationship Management System
5. Loyalty and Campaign Management System
6. Device Management System
7. Order Management System
8. Product Catalog Management System
9. Provisioning System
10. Subscribers Network and Supplementary Services
Key Responsibilities
(1) Strategy s Business Understanding
(a) Good understanding of organisation’s strategy and translation of business requirements into technical solutions < r>(b) U derstanding of key architecture and solution building blocks for all technical capabilities in the Consumer services architecture domain for a Telco and TechCo
(c) Involve in co-creation of Consumer and mass market services and initiatives with Business teams and drive the implementation
(d) Support the Domain Architect in developing a high-level view of current and future state business and solution architectures for Consumer Services that are well connected and aligned with business strategy
(e) Evaluate developments in architecture and technology trends in the industry and recommend value-adding improvements to the Consumer and Prepaid domains architecture roadmap
(2) Solution Architecture Definition, Design and Implementation Supervision
(a) Carry out detailed Architecture Impact Analysis for all Core GSM consumer services and business requirements before implementation
(b) Create low-level designs covering all components for all prepaid and consumer-based solutions to guide software developers and implementation team
(c) Document all designs and create relevant artefacts for all solutions using standard templates and diagrams such as system integration views, API details, design flows, data integration document, etc.
(d) Oversee the implementation of systems and capabilities impacting Consumer Services and Mobile Broadband products, including network integration, infrastructure deployment, application development/deployment and data integration.
(e) Carry out detailed capacity planning for key platforms, services and solutions to ensure robust and scalable solution delivery
(f) Coordinate cross-functional teams of implementers and vendors for the end-to-end delivery of solutions, products and services
(3) Software Engineering
(a) Design the architecture of software systems, including databases, user interfaces, application modules and components, APIs etc. and translate the design plans into functional code using various programming languages.
(b) Design scalable applications architecture based on trend analysis of usage and forecast, and benchmark application capabilities based on projected growth.
(c) Support developers in documenting code specifications and versioning for references and maintenance
(d) Involve in peer review of codes to ensure efficient and optimal codes for solutions
(e) Support in software and applications unit and integration testing
(4) Solution post implementation support and operational handover
(a) Prepare solution handover and operationalization documentation for Operations and support teams
(b) Monitor the performance of newly implemented systems and solutions and identify areas for optimisation.
(c) Resolution of early life support issues and escalations
(d) Monitoring and retrofit of design exceptions and transition architectures
(e) Periodic design and architecture compliance assessment on new solutions and initiatives.
Qualifications and Experience
O er 8 years’ work experience in Telco and/or ICT industry with solution architecture and design skills
derstanding of key technologies for Mobile Broadband, Voice and SMS Services to support prepaid and consumer-based products < r>
perience in design and delivery of GSM and Mobile Broadband products for consumer customers < r> owledge of systems in the Product Management domain such as Charging System, Subscription Management System, Product Catalog and Order Management System and their interactions in products development < r> od understanding of GSM Campaign Services and Customer Value Management < r> st experience in systems design and integration in a complex environment with multiple technologies and solutions < r> -depth proven experience in Architecture governance, Business Capability C Value Chain Analysis, Transition Architecture C Roadmaps < r> owledge of Telco 2.0. and Web 3.0. technologies < r> siness Process re- engineering and management experience < r> od understanding of Systems networking and data communication in a large enterprise using advanced technologies such as MPLS and wireless solutions < r> derstanding of cloud services and concepts < r> od knowledge of Micro-services technology and solutions < r> ftware design methodologies and practices < r> Is development and management < r> vOps practices < r> ftware Programming languages < r> owledge of Agile Software Delivery methodology < r> rsatile in creating relevant UML diagrams for technical solutions < r> perience and prior involvement in a Digital Transformation Programme
Intern, Field Services
Posted 1 day ago
Job Viewed
Job Description
The Intern will be responsible for undergoing basic training on technical support on GE medical equipment, shadowing and observing exiting field engineers to understudy how equipment is serviced and managed.
This will be a 12-month program.
About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
**Job Description**
**Key** **Responsibilities/essential** **functions include:**
+ Technical: Will work and understudy experienced field engineers on various modality in the assigned area.
+ Electronic/Mechanical: Basic level understanding about troubleshooting and technical safty (EHS)
+ Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
+ Productivity: Support any Warranty and PMS contract cost control.
+ Administration: Responsibly completes all administration tasks on time.
+ Installation: Plays a support role on basic installation process offsite. . Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
**Quality Specific Goals:**
+ Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Insure timely dispatch closure.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe.
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Qualifications/Requirements**
+ Qualified toNational Diploma Two Holders (ND2) Cadre in selected Nigeria Ministry of Health certified Biomedical Schools.
+ Technical analytical skills.
+ Proficiency in English.
+ Ability to work independently with minimum direction.
+ High work standards and quality.
+ Initiative and motivation.
+ Plans and organizes work effectively.
+ Excellent communications, listening and interpersonal skills.
+ Strong Customer skills; deals tactfully and effectively with differences of opinion, influences ratherthan directs.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-MA2
#LI-remote
**Additional Information**
**Relocation Assistance Provided:** No
Intern, Field Services
Posted 1 day ago
Job Viewed
Job Description
The Intern will be responsible for undergoing basic training on technical support on GE medical equipment, shadowing and observing exiting field engineers to understudy how equipment is serviced and managed.
This will be a 3-month program.
About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
**Job Description**
**Key** **Responsibilities/essential** **functions include:**
+ Technical: Will work and understudy experienced field engineers on various modality in the assigned area.
+ Electronic/Mechanical: Basic level understanding about troubleshooting and technical safty (EHS)
+ Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.
+ Productivity: Support any Warranty and PMS contract cost control.
+ Administration: Responsibly completes all administration tasks on time.
+ Installation: Plays a support role on basic installation process offsite. . Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
**Quality Specific Goals:**
+ Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Insure timely dispatch closure.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe.
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Qualifications/Requirements**
+ Qualified to National Diploma One (ND1) Cadre or Higher National Diploma One (HND1) Cadre in selected Nigeria Ministry of Health certified Biomedical Schools
+ Technical analytical skills.
+ Proficiency in English.
+ Ability to work independently with minimum direction.
+ High work standards and quality.
+ Initiative and motivation.
+ Plans and organizes work effectively.
+ Excellent communications, listening and interpersonal skills.
+ Strong Customer skills; deals tactfully and effectively with differences of opinion, influences ratherthan directs.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
#LI-MA2
#LI-Hybrid
**Additional Information**
**Relocation Assistance Provided:** No
Patient Services Coordinator
Posted 10 days ago
Job Viewed
Job Description
We are seeking a detail-oriented and service-driven Patient Services Coordinator (PSC) to join our hospital team. This role plays a pivotal part in delivering a smooth, professional, and supportive inpatient experience—from admission through discharge.
The ideal candidate is not only highly organized but also process-focused, with a strong ability to monitor service workflows, implement procedures, and report performance metrics. While hospital or clinical experience is advantageous, individuals with a background in hospitality, hotel management, or structured client service roles are also strongly encouraged to apply.
Key ResponsibilitiesAdmission Coordination: Oversee inpatient admissions—documentation, consent, and billing initiation.
Bed Management: Work with nursing staff to manage bed allocation and monitor availability.
Patient Orientation: Guide new patients through hospital routines, services, and patient rights.
Care Navigation: Act as the liaison between patients, families, and healthcare teams to ensure clear and timely communication.
Ward Round Support: Participate in clinical rounds to report service-related concerns and capture patient feedback.
Family Liaison: Provide regular updates and assistance to patients’ families on visitation and discharge plans.
Discharge Coordination: Facilitate smooth discharges in collaboration with medical, transport, and billing teams.
Service Quality Monitoring: Track patient satisfaction, resolve non-clinical issues (e.g., food, comfort), and uphold service standards.
Documentation & Reporting: Maintain accurate logs and submit daily reports on discharges, issues, and service data.
Compliance Support: Ensure patient privacy, dignity, and adherence to professional care standards.
RequirementsQualifications & ExperienceEducation: B.Sc. or HND in Health Administration, Hospitality Management, Public Health, Social Sciences, or related fields.
Experience: 2–4 years in inpatient coordination, hospital front desk, hotel guest services, or structured service delivery roles.
Understanding of patient workflows (admission to discharge) or similar service systems.
Strong communication and interpersonal skills.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to multitask in a fast-paced and client-facing environment.
Desirable AttributesExperience in a specialist or tertiary care hospital.
Knowledge of NHIS/HMO billing and DAMA protocols.
Familiarity with patient rights and infection prevention.
Calm, empathetic, and service-focused demeanor.
Skilled in analyzing service data and reporting for improvements.
BenefitsCompetitive salary with regular performance reviews.
Professional development and in-service training opportunities.
Inclusive and collaborative workplace culture.
Career growth in a progressive healthcare network.
Access to staff healthcare and wellness programs.
Note to Applicants: This role is best suited to candidates with experience in service management , process implementation , and client satisfaction reporting . Hospitality professionals with transferable skills are welcome.Patient Services Coordinator
Posted 24 days ago
Job Viewed
Job Description
We are seeking a dedicated and professional Patient Services Coordinator (PSC) to join our dynamic healthcare team. This role is pivotal in managing the end-to-end inpatient experience , from admission through to discharge. The ideal candidate will serve as a key liaison between patients, families, and multidisciplinary hospital teams to ensure seamless care delivery and an exceptional patient experience .
Key ResponsibilitiesAdmission Coordination
Oversee and process inpatient admissions, ensuring all documentation, consents, and billing procedures are completed accurately.
Bed Management
Collaborate with nursing and ward managers to allocate beds effectively and maintain real-time updates on bed availability.
Patient Orientation
Welcome admitted patients and provide information about ward routines, available hospital services, patient rights, and responsibilities.
Care Navigation
Serve as the bridge between patients, families, and healthcare providers to ensure clear, timely communication and continuity of care.
Daily Rounds Support
Participate in ward rounds when necessary to flag patient service issues and log patient experience feedback.
Family Liaison
Act as the designated point of contact for approved family communications, visitation policies, and discharge planning.
Discharge Coordination
Ensure a smooth discharge process by coordinating with the clinical, billing, pharmacy, and transport teams.
Service Quality Monitoring
Track patient satisfaction, escalate concerns, and support special needs such as dietary restrictions, mobility assistance, or religious observances.
Documentation & Reporting
Maintain thorough records of patient service activities and submit daily reports on patient discharges, complaints, and observations.
Compliance Support
Adhere to hospital standards on patient confidentiality, safety, professionalism, and infection control.
RequirementsQualifications & ExperienceB.Sc. or HND in Health Administration, Public Health, Social Sciences, or related fields
2–4 years of relevant experience in inpatient coordination, hospital front-office, or patient liaison roles
Proficiency in Microsoft Office (Word, Excel, Outlook)
Solid understanding of hospital workflows for admission and discharge
Strong communication, interpersonal, and problem-solving skills
Ability to multitask and stay calm in fast-paced environments
Desirable AttributesExperience working in specialist or tertiary care settings
Familiarity with NHIS and HMO billing processes
Understanding of patient rights, DAMA, and infection control procedures
Data reporting and analytical skills
Empathetic, calm, and service-oriented approach
BenefitsCompetitive salary with periodic performance-based reviews
Access to training, mentorship, and career advancement opportunities
Supportive team culture and a collaborative work environment
Health insurance and wellness initiatives
Opportunities to work within a fast-growing healthcare network
Head, Legal Services
Posted 25 days ago
Job Viewed
Job Description
Sales Manager (Financial Services)
Posted 9 days ago
Job Viewed
Job Description
Location: Mararaba, Abuja (FCT) br>Employment Type: Full-time
Salary: N200,000/Per Month
Job Summary
We are seeking a goal-oriented, strategic, and experienced Sales Manager to lead our Mararaba, Abuja branch.
This is a leadership role ideal for individuals with strong sales acumen, team management skills, and a passion for growing business performance.
The ideal candidate will be responsible for overseeing the branch’s sales operations, developing sales strategies, managing the sales team, and ensuring the achievement of branch targets. < r>
Key Responsibilities
Lead, motivate, and manage the sales team to achieve and exceed individual and branch sales targets
Develop and implement effective sales strategies tailored to the local market
Drive lead generation activities and ensure effective pipeline management
Monitor sales performance, analyze trends, and provide actionable feedback
Build and maintain strong relationships with clients, partners, and key stakeholders
Train and coach new and existing sales team members for improved productivity
Collaborate with management to set goals, track KPIs, and report on performance
Ensure high levels of customer satisfaction and resolve client issues professionally
Represent the branch in meetings and contribute to company-wide strategic planning
Ensure compliance with company policies, financial regulations, and ethical standards
Requirements
Minimum of 3-4 years proven experience in sales, with at least 1 year in a supervisory or managerial role
Experience in the financial services sector is highly desirable
Bachelor’s degree or HND in Business, Marketing, Finance, or a related field < r>Strong leadership, communication, and negotiation skills
Excellent analytical and problem-solving abilities
Ability to manage a sales team and drive performance under pressure
Proficient in Microsoft Office and CRM tools
Strong organizational and time-management skills
Must reside in or be willing to relocate to Mararaba, Abuja
Benefits
Salary: N200,000/Per Month
Performance-based bonuses and commissions
A positive, supportive, and professional work environment
Clear career growth path within the organization
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Quick services restaurant manager
Posted 16 days ago
Job Viewed
Job Description
br>Position: Quick Service Restaurant Manager Reports to: Operations Manager / Area Manager
Key Responsibilities:
Oversee day-to-day operations of the restaurant ensuring smooth and efficient service delivery.
Manage staff scheduling, supervision, performance, and discipline to maintain high standards.
Ensure food quality, safety, hygiene, and compliance with regulatory standards.
Monitor inventory levels, place orders, and manage stock control to avoid shortages or wastage.
Drive sales targets through effective marketing and upselling initiatives.
Handle customer complaints professionally, ensuring satisfaction and retention.
Train and develop team members on service standards, food handling, and company policies.
Prepare daily, weekly, and monthly reports on sales, expenses, and staff performance for management review.
Ensure adherence to cash handling procedures, POS reconciliation, and banking.
Maintain the restaurant facility, equipment, and ambiance to uphold brand image.
Manager, Propkeys & Hospitality Services
Posted 20 days ago
Job Viewed
Job Description
br>• Strong background in managing short-let apartments, flexi-rentals, and recreational/leisure properties. < r>
• Proven ability to develop and execute strategic plans to increase occupancy, revenue, and long-term income across hospitality and real estate assets. < r>
• Experience coordinating property acquisition, furnishing, and conversion for hospitality use. < r>
• Skilled in sales and marketing strategy development for commercial and leisure properties. < r>
• Track record of identifying, onboarding, and managing independent sales agents and broker networks. < r>
• Strong leadership in supervising hospitality teams, including recruitment, training, and performance oversight. < r>
• Capable of developing and implementing standard operating policies for property and hospitality operations. < r>
• Demonstrated ability to manage multiple projects, meet occupancy and revenue targets, and launch new business units. < r>
• Clear understanding of short-let operations, customer service standards, and hospitality compliance. < r>
• Excellent organizational, interpersonal, and team management skills with attention to detail and efficiency. < r>
• Results-oriented, with a track record of achieving KPIs and launching new properties and operations within set timelines.
Senior Technical Lead, Digital Services and Emerging Technologies
Posted today
Job Viewed
Job Description
Key platforms and Services to be covered include the following: br>1. API Management Platform
2. obile Advertising Platform
3. Converged Subscription Management System
4. Digital Channels and Systems of Engagement (App, Web etc.)
5. Partner Management System
6. Content Management Systems such as:
(a) CRBT Platform
(b) Video Gaming System
(c) Apps, Music and Tones Store
7. Digital Shop and Marketplace
Key Responsibilities
(1) Strategy s Business Understanding
(a) Good understanding of organisation’s strategy and translation of business requirements into technical solutions < r>(b) U derstanding of key architecture and solution building blocks for all technical capabilities in the digital architecture domain for a Telco and TechCo.
(c) Involve in co-creation of digital services and initiatives with Business teams and drive the implementation
(d) Support the Domain Architect in developing a high-level view of current and future state business and solution architectures for Digital Systems and Services that are well connected and aligned with business strategy.
(e) Evaluate developments in architecture and technology trends in the industry and recommend value-adding improvements to the digital domain architecture roadmap
(2) Solution Architecture Definition, Design and Implementation Supervision
(a) Carry out detailed Architecture Impact Analysis for all digital services and business requirements before implementation
(b) Create low-level designs covering all components for all digital solutions to guide software developers and implementation team
(c) Document all designs and create relevant artefacts for all solutions using standard templates and diagrams such as system integration views, API details, design flows, data integration document, etc.
(d) Oversee the implementation of digital systems and services, including network integration, infrastructure deployment, application development/deployment and data integration.
(e) Carry out detailed capacity planning for key platforms, services and solutions to ensure robust and scalable solution delivery
(f) Coordinate cross-functional teams of implementers and vendors for the end-to-end delivery of digital solutions, products and services
(3) Software Engineering
(a) Design the architecture of software systems, including databases, user interfaces, application modules and components, APIs etc. and translate the design plans into functional code using various programming languages.
(b) Design scalable applications architecture based on trend analysis of usage and forecast, and benchmark application capabilities based on projected growth.
(c) Support developers in documenting code specifications and versioning for references and maintenance
(d) Involve in peer review of codes to ensure efficient and optimal codes for solutions
(e) Support in software and applications unit and integration testing
(4) Solution post implementation support and operational handover
(a) Prepare solution handover and operationalization documentation for Operations and support teams
(b) Monitor the performance of newly implemented digital systems and solutions and identify areas for optimization.
(c) Resolution of early life support issues and escalations
(d) Monitoring and retrofit of design exceptions and transition architectures
(e) Periodic design and architecture compliance assessment on new solutions and initiatives.
Qualifications and Experience
O er 8 years’ work experience in Telco and/or ICT industry with solution architecture and design skills
-depth proven experience in Architecture governance, Business Capability C Value Chain Analysis, Transition Architecture C Roadmaps < r> perience in API C Digital platforms and solutions < r> owledge of Telco 2.0. and Web 3.0. technologies < r> siness Process re- engineering and management experience < r> depth proven experience in digital (IoT, Cloud, etc.) and how they drive the digital agenda. < r> od understanding of Systems networking and data communication in a large enterprise using advanced technologies such as MPLS and wireless solutions < r> derstanding of cloud services and concepts < r> od knowledge of Micro-services technology and solutions < r> ftware design methodologies and practices < r> Is development and management < r> vOps practices < r> ftware Programming languages < r> owledge of Agile Software Delivery methodology < r> rsatile in creating relevant UML diagrams for technical solutions < r> perience and prior involvement in a Digital Transformation Programme