57 Infrastructure Support jobs in Nigeria

Today

Remote (Work From Home) Full Time

NGO, NPO & Charity USD

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Linux Administration VPS Management Server Security Plesk cPanel DNS Management SSL/TLS Firewall Configuration Backup Systems Monitoring Tools (Netdata Prometheus Grafana) Docker Basic Networking Documentation Writing Remote Collaboration

We are seeking a VPS & Infrastructure Support Officer to strengthen our technical operations. You will be responsible for securing, monitoring, and maintaining VPS servers, ensuring reliable performance for both internal systems and client-facing digital services.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Full Time

Responsibilities:

• Set up, secure, and maintain VPS environments (Linux/Unix based)
• Implement backup, monitoring, and disaster recovery procedures
• Support hosting infrastructure, including website and system deployments
• Document all processes for continuity and compliance
• Collaborate with developers and operations to ensure smooth integrations
• Maintain strict security protocols and role-based access management
  Provide technical support for foundation and BV systems when required

Requirements:

• Strong experience with Linux system administration and VPS management
• Familiarity with hosting platforms (Plesk, cPanel, or similar)
• Knowledge of DNS, SSL, firewalls, and server hardening
• Experience with backup and monitoring tools
• Ability to write clear documentation and follow compliance structures
• Excellent problem-solving skills and independence
  Passion for using tech to support meaningful, impact-driven work

What We Offer:

• Remote, flexible work environment
• Opportunity to contribute to both social impact and sustainable business operations
• Growth pathway as we expand hosting and digital services globally
• Contract-based role with potential for long-term collaboration

Company Description

Lotus Beta Analytics is committed to empowering businesses with cutting-edge digital transformation solutions that drive efficiency, scalability, and innovation. As a trusted technology partner, we collaborate with leading Original Equipment Manufacturers (OEMs) such as Microsoft, HP, Oracle, Cisco, and Entrust Inc. to deliver tailored cloud solutions, enterprise business applications, and IT infrastructure services. Our expertise spans cloud adoption, cybersecurity, business intelligence, enterprise automation, and IT consulting—ensuring organizations maximize productivity, optimize costs, and achieve long-term growth. We have successfully partnered with leading brands. Our goal is to drive business success through strategic IT solutions, ensuring enterprises harness the full potential of digital technology.

Role Description

This is a full-time hybrid role for an IT Infrastructure and Support Specialist, with some work from home acceptable. The IT Infrastructure and Support Specialist will be responsible for managing network administration, providing technical support, handling information technology needs, troubleshooting, and ensuring network security. The specialist will work closely with other departments to ensure IT systems are optimized for efficiency and continuity.

Qualifications

• Network Administration and Network Security skills
• Technical Support and Troubleshooting skills
• Experience in Information Technology management
• Excellent problem-solving and analytical skills
• Strong communication and teamwork abilities
• Ability to work independently and in a hybrid work environment
• Bachelor's degree in information technology, Computer Science, or related field
• Certifications such as CompTIA Network+, CCNA, or similar are a plus
• Basic knowledge of laptop repairs
• Good knowledge with on premise AD, WSUS etc

Role Description

This is a full-time, on-site role for a Network Support Officer located in Lagos. The Network Support Officer will undertake the development and maintenance of local and wide area network connection and peripheral devices. They require an analytical mind and passion for technology and carry out network design, installation and troubleshooting of network software, hardware, copper and fiber cables and connectivity. They also fix computer and related issues for users.

They will create and maintain well-functioning network systems that helps business run smoothly together with the Network Manager.

Job Description

• Designing and installing a well-functioning computer network, cables and peripheral devices.
• Perform trouble shooting of network and computer system software and hardware failures and ensure network efficiency.
• Testing and configuring of network hardware, software and peripheral devices.
• Install LAN infrastructures and maintain them, fixing minor issues arising.
• Ability to perform upgrades and maintenance without interrupting employees from their official work.
• Backup of network configurations and other information.
• Guide employees and users of the network on usage and resolution of minor faults
• Investigate complex problems, diagnose underlying cause and proffer solutions and recovery if need be.
• Computer preparation, installation of OS and applications and minor repairs.
• Other responsibilities assigned by the manager.

Qualifications

• BSc in Engineering, computer science, information technology or related field with 2-3 years' experience.
• Good knowledge of LAN/WAN technologies, TCP/IP protocol and network technologies
• Knowledge of computer ant network software, hardware and peripherals
• Ability to guide people on how to resolve minor issues with a step-by-step procedure
• Ability to analyze strongly and diagnose problems that are not obvious and find solutions
• Ability to communicate and explain complex technologies to members of staff to guide them in resolution of issues.
• Exceptional customer service and interpersonal skill in handling people where matters are complex
• Good reporting skill
  (Especially with Microsoft excel)
• A computer or network certification is an added advantage

Role Description

This is a full-time, on-site role for a Network Support Officer located in Lagos. The Network Support Officer will undertake the development and maintenance of local and wide area network connection and peripheral devices. They require an analytical mind and passion for technology and carry out network design, installation and troubleshooting of network software, hardware, copper and fiber cables and connectivity. They also fix computer and related issues for users.

They will create and maintain well-functioning network systems that helps business run smoothly together with the Network Manager.

Job Description

• Designing and installing a well-functioning computer network, cables and peripheral devices.
• Perform trouble shooting of network and computer system software and hardware failures and ensure network efficiency.
• Testing and configuring of network hardware, software and peripheral devices.
• Install LAN infrastructures and maintain them, fixing minor issues arising.
• Ability to perform upgrades and maintenance without interrupting employees from their official work.
• Backup of network configurations and other information.
• Guide employees and users of the network on usage and resolution of minor faults
• Investigate complex problems, diagnose underlying cause and proffer solutions and recovery if need be.
• Computer preparation, installation of OS and applications and minor repairs.
• Other responsibilities assigned by the manager.

Qualifications

• BSc in Engineering, computer science, information technology or related field with 2-3 years' experience.
• Good knowledge of LAN/WAN technologies, TCP/IP protocol and network technologies
• Knowledge of computer ant network software, hardware and peripherals
• Ability to guide people on how to resolve minor issues with a step-by-step procedure
• Ability to analyze strongly and diagnose problems that are not obvious and find solutions
• Ability to communicate and explain complex technologies to members of staff to guide them in resolution of issues.
• Exceptional customer service and interpersonal skill in handling people where matters are complex
• Good reporting skill using microsoft office suite
• A computer or network certification is an added advantage

Job Type: Full-time

Pay: ₦250, ₦600,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of work experience do you have with Wide Area Network (WAN)?
• What is your Current Monthly Gross Salary?
• What is your Expected Monthly Gross Salary for this role?
• How many years of work experience do you have with Local Area Network (LAN)?

Experience:

• Network Support: 2 years (Required)

Location:

• Lagos (Required)

Vacancy: Junior IT Infrastructure and Support Specialist

We are seeking a proactive and detail-oriented Junior IT Infrastructure and Support Specialist to join our team. The ideal candidate will be responsible for providing technical support, maintaining IT infrastructure, and ensuring smooth day-to-day operations of systems and devices.

Responsibilities:

• Provide first-line support for hardware, software, and network issues.
• Assist in managing IT infrastructure including servers, networks, and cloud systems.
• Install, configure, and troubleshoot laptops, desktops, and mobile devices.
• Support user account management on Active Directory and Microsoft 365.
• Monitor system performance and provide timely solutions to minimize downtime.
• Maintain accurate records of IT assets and support requests.
• Contribute to reviewing and ensuring compliance with Service Level Agreements (SLAs).

Requirements:

• B.Sc. in Computer Science, Information Technology, or a related field.
• 2–3 years of relevant IT support or infrastructure experience (internship experience can apply).
• Knowledge of Active Directory, Microsoft Azure, and on-premises systems.
• Basic understanding of networking (LAN, WAN, VPN, firewalls).
• Strong problem-solving skills and attention to detail.
• Ability to review and provide input on SLAs with service providers.
• Relevant IT certifications (e.g., CompTIA A+, Microsoft, Cisco) will be an added advantage.

Location: (Lekki, Lagos)

Work Mode: Hybrid

Job Types: Full-time, Permanent

Pay: ₦200, ₦270,000.00 per month

Today

Lagos Full Time

Energy & Utilities NGN 1,200,000 - 1,500,000

Easy Apply

We are looking for a proactive and customer-focused Infrastructure End User Support (Field) professional to provide on-site IT support services. The successful candidate will be responsible for troubleshooting, installing, maintaining, and upgrading end-user devices and ensuring smooth operations of IT systems in the field.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 6 years

Responsibilities:

• Provide on-site technical support for desktops, laptops, printers, mobile devices, and other end-user hardware.
• Install, configure, and maintain operating systems, applications, and network connections.
• Respond to incidents and service requests, ensuring timely resolution in line with SLAs.
• Support end users with connectivity issues, software updates, and peripheral setup.
• Document issues and resolutions, and provide feedback for system/process improvements.
• Collaborate with the IT infrastructure team to escalate and resolve complex issues.
  Ensure compliance with IT security and data protection policies.

Requirements:

• Bachelor's degree in computer science, software engineering, or another related field.
• Certifications: Azure Fundamental and Azure Administrator certifications; Windows 10 Desktop Support or equivalent Microsoft Certifications.
• Experience: Minimum of 6 to 8 years of computer-related support experience in Windows OS.
• Special Requirements: Strong communication skills, Office 365, desktop virtualization, video conferencing (Cisco/Webex/Skype), and support of change management.

Today

Lagos Full Time

Energy & Utilities NGN 1,200,000 - 1,500,000

Easy Apply

We are looking for an experienced and proactive Infrastructure End User Support Lead to oversee the delivery of IT support services across the organization. The successful candidate will manage a team of support specialists, coordinate incident resolution, and ensure a high level of user satisfaction with IT systems and infrastructure.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 6 years

Responsibilities:

• Lead and supervise the end-user support team (field and office).
• Act as the escalation point for complex technical issues.
• Oversee installation, configuration, and maintenance of end-user hardware, software, and network services.
• Ensure timely resolution of incidents and service requests in line with SLAs.
• Develop and enforce IT support processes, standards, and documentation.
• Monitor team performance, prepare reports, and recommend service improvements.
• Provide training, mentoring, and coaching to support staff.
• Collaborate with IT infrastructure, security, and network teams to ensure system stability and compliance.
  Drive continuous improvement initiatives and contribute to IT projects.

Requirements:

• Bachelor's degree in computer science, software engineering, or another related field.
• Certifications: Azure Fundamental and Azure Administrator certifications; Windows 10 Desktop Support or equivalent Microsoft certifications.
• Experience: Minimum of 6 to 8 years of computer-related support experience in Windows OS.
• Special Requirements: Strong communication skills, Office 365, desktop virtualization, video conferencing (Cisco/Webex/Skype), and support of change management.

Today

Lagos Full Time

Energy & Utilities NGN 1,200,000 - 1,500,000

Easy Apply

We are seeking a detail-oriented and customer-focused Infrastructure End User Support (Office) professional to provide in-house IT support to employees. This role is responsible for maintaining office IT systems, resolving user issues, and ensuring a smooth and secure technology experience for all staff.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 6 years

Responsibilities:

• Provide day-to-day technical support for desktops, laptops, printers, and other office IT equipment.
• Install, configure, and maintain operating systems, applications, and office software.
• Troubleshoot connectivity, hardware, and software issues in a timely manner.
• Manage user accounts, access rights, and password resets.
• Support video conferencing, telephony systems, and office productivity tools.
• Document incidents, service requests, and resolutions for knowledge sharing.
• Work closely with the IT infrastructure team to implement office IT improvements and upgrades.
  Ensure compliance with IT security policies and data protection standards.

Requirements:

• Bachelor's degree in computer science, software engineering, or another related field.
• Certifications: Azure Fundamental and Azure Administrator certifications; Windows 10 Desktop Support or equivalent Microsoft certifications.
• Experience: Minimum of 6 to 8 years of computer-related support experience in Windows OS.
• Special Requirements: Strong communication skills, Office 365, desktop virtualization, video conferencing (Cisco/Webex/Skype), and support of change management.

Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :

Job Description: Entry-Level Network Support Engineer

Location: Lekki, Lagos (Candidates must reside on the Lekki Axis: Lekki Phase 1, Phase 2, VGC, Ajah, Sangotedo, etc.)

Job Type: Full-Time, On-site

Company Overview

Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002. Since its inception, Swift Networks has invested heavily in "next-generation" networking technologies to build a multi-service network platform. Due to our rapid expansion, we are seeking a qualified candidate to fill a creative technical position as we strive to maintain our status as the leading broadband connectivity services provider in Nigeria.

Role Summary

We are seeking a sharp, analytical, and eager-to-learn Entry-Level Network Support Engineer. This role is the foundation of our network operations, providing first-line support and ensuring the stability and performance of our clients' network infrastructures. The ideal candidate must be a recent graduate with a strong academic record, a passion for technology, and a desire to build a career in the field of networking.

Key Qualifications & Mandatory Requirements

• Academic Excellence: A minimum of a Second Class Upper (2:1) Bachelor's degree in Computer Engineering, Electrical/Electronics Engineering, Computer Science, Information Technology, or a directly related field.
• Geographical Requirement: Must currently reside within the Lekki Axis (Lekki Phase 1, Phase 2, Victoria Garden City (VGC), Ajah, Sangotedo, Lakowe, or immediate environs). This is mandatory to ensure a timely response for on-site support requirements.
• Technical Foundation: A solid theoretical understanding of networking fundamentals from your degree program.
• Certifications (A strong advantage): Any of the following certifications, or demonstrable progress towards them, is a significant plus:
• Cisco Certified Network Associate (CCNA)
• CompTIA Network+
• Juniper Networks Certified Associate (JNCIA-Junos)

Key Responsibilities

• Provide first-level technical support for network-related incidents and service requests via phone, email, and our ticketing system.
• Perform basic network monitoring, proactively identifying and escalating potential issues.
• Assist with the configuration, installation, and maintenance of network equipment, including routers, switches, firewalls, and wireless access points.
• Troubleshoot and resolve basic network connectivity issues for end-users (wired and wireless).
• Document network problems and their resolutions in our knowledge base.
• Work closely with senior network engineers on projects and complex problem resolution.
• Perform routine network checks and updates as directed.

Required Skills & Competencies

• Technical Knowledge: Strong theoretical grasp of the OSI and TCP/IP models, IP addressing/subnetting, VLANs, and core networking protocols.
• Problem-Solving: Excellent analytical and problem-solving skills with a meticulous attention to detail.
• Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Initiative & Learning: A proactive, self-starter attitude with a strong desire to learn new technologies and grow professionally.
• Teamwork: Ability to work effectively both independently and as part of a collaborative team.
• Resilience: Ability to work well under pressure and manage multiple tasks.

What We Offer

• A competitive entry-level salary and benefits package.
• Intensive training and mentorship from seasoned networking professionals.
• A clear career progression path into more advanced engineering roles.

How to Apply

Interested and qualified candidates who meet the mandatory requirements of a 2:1 degree and residence in Lekki should send their CV and a Cover Letter to with the subject line "Entry-Level Network Support Engineer - Lekki."

Your cover letter should briefly explain why you are the ideal candidate for this role.

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