12 Hotel IT jobs in Nigeria

You oversees the daily operations of the hotel, ensuring smooth and efficient service. Your responsibilities include supervising staff, managing guest interactions, maintaining standards, upholding the company policies, and coordinating with other departments. You play a crucial role in guest satisfaction and the overall success of the hotel.

About Us
Our client is seeking to hire an experienced Hotel Manager . We are a unique fusion of Art and Hospitality, our guests choose us for excellence and personalized attention. We are seeking a dynamic and experienced Hotel Manager to lead our team, elevate guest satisfaction, and drive operational efficiency. br>
Key Responsibilities
• Oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance < r>• Ensure exceptional guest service standards and resolve guest complaints efficiently < r>• Recruit, train, and manage hotel staff, fostering a culture of professionalism and teamwork < r>• Monitor financial performance, prepare budgets, and ensure profitability targets are met < r>
Requirements
• Bachelor’s degree in Hospitality Management, Business Administration, or related field
• Excellent customer service and communication abilities < r>Must be ready to resume in August

What We Offer
• Competitive salary and performance-based incentives < r>• Accommodation < r>• A supportive and collaborative working environment < r>• The opportunity to lead one of the region’s most reputable hospitality brands
Employment Type: Full-time/Onsite
Salary: 400k – 500k

**Additional Information**
**Job Number** 25129277
**Job Category** Housekeeping & Laundry
**Location** Sheraton Lagos Hotel, 30 Mobolaji Bank Anthony Way, Lagos, Lagos, Nigeria,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** This Position is for Nigerian (local)
**Job Number** 25135455
**Job Category** Housekeeping & Laundry
**Location** Four Points by Sheraton Ikot Ekpene, Raffia City Plaza, Ikot Ekpene, Nigeria, Nigeria, 530101VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
This Position is for Nigerian (local) only
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

We are looking for experienced, talented and goal driven marketers that can increase the profitability of our hotel by enhancing how the hotel is directed to potential guests.
Knowledge of search engine optimization br>Ability to monitor and understand consumer behavior and trends
Strong technical skills
Understanding of marketing and brand practices
Ability to conceptualize a hotel brand's mission

Greet and escort customers to their tables
Present menu and provide detailed information br>Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials < r>Offer menu recommendations upon request
Take accurate food and drinks orders.
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
Provide excellent customer service to guests.

Vacancy – Accountant, ABUJA (Hotel/Conference Centre)

Location – Abuja

Responsibilities

Prepares asset, liability, and capital account entries by compiling and analyzing account information.Maintains accounting controls by preparing and recommending policies and procedures.Gather and monitor financial data (e.g. sales revenues and liabilities)Prepare monthly, quarterly and annual statements (balance sheets and income statements)Forecast costs and revenuesManage tax paymentsOrganize internal auditsComplies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.Monitor and report on accounting discrepanciesConduct detailed risk analyses to assess potential investmentsAnalyze financial trendsPerform month-end and year-end close processes

Desired Requirements

Proven work experience as an Accountant or similar role in a hotelSolid knowledge of accounting regulationsConfidentialityB.Sc. degree in Accounting, Finance or relevant fieldAdditional certification (e.g. ACA, ACCA) is a plus

Application

Interested and qualified applicants should forward their CVs to

 using WCP_ACT  as subject

Requirements

Responsibilities

Prepares asset, liability, and capital account entries by compiling and analyzing account information.Maintains accounting controls by preparing and recommending policies and procedures.Gather and monitor financial data (e.g. sales revenues and liabilities)Prepare monthly, quarterly and annual statements (balance sheets and income statements)Forecast costs and revenuesManage tax paymentsOrganize internal auditsComplies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.Monitor and report on accounting discrepanciesConduct detailed risk analyses to assess potential investmentsAnalyze financial trendsPerform month-end and year-end close processes

Key Responsibilities:
• versee day-to-day hotel operations to ensure smooth running of all departments. br> • D velop and implement operational policies and procedures. < r> • S pervise staff performance and foster a culture of service excellence. < r> • M nitor budgets, expenses, and ensure cost-effective operations. < r> • D ive business growth through innovative strategies in hotel marketing and customer engagement. < r> • E sure compliance with health, safety, and service standards. < r>
Requirements:
• P oven background in hotel operations with strong knowledge of hospitality management. < r> • E perience in hotel marketing, customer relations, or brand promotion. < r> • S rong leadership, communication, and problem-solving skills. < r> • A ility to multitask, manage teams, and maintain high standards under pressure. < r> • M nimum of a Bachelor’s Degree in Hospitality Management, Business Administration, or related field.
What We Offer:
• Competitive salary and benefits. < r> • A dynamic and professional work environment. < r> • O portunity for career growth within the hospitality industry.

**Additional Information**
**Job Number** 25129100
**Job Category** Sales & Marketing
**Location** Sheraton Lagos Hotel, 30 Mobolaji Bank Anthony Way, Lagos, Lagos, Nigeria,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.
**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.
**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Executes and supports the company's Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.
**Managing and Conducting Human Resource Activities**
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Utilizes all available on the job training tools for employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.