292 Hospitality Manager jobs in Nigeria

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Lagos Contract

Construction Confidential

• Minimum Qualification :
• Experience Level : Mid level
• Experience Length : 3 years

Job Overview

We are seeking an experienced and detail-oriented House Manager to oversee the daily operations of a residential property consisting of multiple units, including a family residence, guest quarters, and a short-let rental. The ideal candidate will demonstrate exceptional organizational skills, financial acumen, and strong people management capabilities, while ensuring smooth day-to-day household operations.

Key Responsibilities

Property Management

Oversee daily operations of three residential units (two penthouses + one short-let rental).

Coordinate and supervise cleaning services (weekly).

Manage laundry services and pickup schedules.

Ensure timely payment of all utilities and recurring bills.

Maintain accurate financial records and monthly expense reports.

Reconcile fuel cards and other operational expenses.

Staff Management

Supervise household staff including drivers, nanny, and cleaners.

Coordinate staff schedules and manage time-off requests.

Communicate family schedules to relevant staff members.

Conduct regular staff meetings and performance reviews.

Handle staff-related concerns with professionalism.

Family Support

Manage family calendars and appointments.

Coordinate with drivers for transportation needs.

Prepare guest accommodations and ensure visitor comfort.

Assist with pet care (family dog).

Provide basic meal preparation when required.

Support travel arrangements and ensure the house is prepared for family trips.

Financial Administration

Maintain spreadsheets for household expenses.

Prepare monthly financial reports.

Manage vendor payments and service contracts.

Track budgets and categorize expenses.

Oversee inventory management for household supplies.

Required Qualifications

Essential:

Minimum of 3 years' experience in house management or a similar role.

Strong financial management and spreadsheet skills.

Excellent organizational and time management abilities.

Proficiency with calendar management systems.

Strong leadership and people management skills.

Cooking skills (preferred but not mandatory).

Personal Attributes:

Exceptional discretion and trustworthiness.

Professional demeanor with excellent communication skills.

Proactive, solution-oriented mindset.

Ability to work independently with minimal supervision.

High attention to detail and accuracy.

Cultural sensitivity and adaptability.

Strong work ethic and reliability.

Working Conditions

Accommodation: Live-in role with private quarters provided.

Schedule: Full-time with flexible hours and regular time off.

Environment: Residential property in Yaba, Lagos.

Compensation & Benefits

Competitive salary (commensurate with experience).

Private accommodation provided within the property.

Medical insurance coverage.

Paid annual leave.

Professional development opportunities.

Long-term career growth potential.

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Job Overview

We are seeking an experienced and detail-oriented House Manager to oversee the daily operations of a residential property consisting of multiple units, including a family residence, guest quarters, and a short-let rental. The ideal candidate will demonstrate exceptional organizational skills, financial acumen, and strong people management capabilities, while ensuring smooth day-to-day household operations.

Key Responsibilities

Property Management

Oversee daily operations of three residential units (two penthouses + one short-let rental).

Coordinate and supervise cleaning services (weekly).

Manage laundry services and pickup schedules.

Ensure timely payment of all utilities and recurring bills.

Maintain accurate financial records and monthly expense reports.

Reconcile fuel cards and other operational expenses.

Staff Management

Supervise household staff including drivers, nanny, and cleaners.

Coordinate staff schedules and manage time-off requests.

Communicate family schedules to relevant staff members.

Conduct regular staff meetings and performance reviews.

Handle staff-related concerns with professionalism.

Family Support

Manage family calendars and appointments.

Coordinate with drivers for transportation needs.

Prepare guest accommodations and ensure visitor comfort.

Assist with pet care (family dog).

Provide basic meal preparation when required.

Support travel arrangements and ensure the house is prepared for family trips.

Financial Administration

Maintain spreadsheets for household expenses.

Prepare monthly financial reports.

Manage vendor payments and service contracts.

Track budgets and categorize expenses.

Oversee inventory management for household supplies.

**Required Qualifications

Essential:**

Minimum of 3 years' experience in house management or a similar role.

Strong financial management and spreadsheet skills.

Excellent organizational and time management abilities.

Proficiency with calendar management systems.

Strong leadership and people management skills.

Cooking skills (preferred but not mandatory).

Personal Attributes:

Exceptional discretion and trustworthiness.

Professional demeanor with excellent communication skills.

Proactive, solution-oriented mindset.

Ability to work independently with minimal supervision.

High attention to detail and accuracy.

Cultural sensitivity and adaptability.

Strong work ethic and reliability.

Working Conditions

Accommodation: Live-in role with private quarters provided.

Schedule: Full-time with flexible hours and regular time off.

Environment: Residential property in Yaba, Lagos.

Compensation & Benefits

Competitive salary (commensurate with experience).

Private accommodation provided within the property.

Medical insurance coverage.

Paid annual leave.

Professional development opportunities.

Long-term career growth potential.

OgbeniHR is a people-focused HR solutions provider helping businesses and professionals grow. We specialize in recruitment, CV revamps, training, payroll, compliance, and HR outsourcing. With a fast-track hiring process, we fill roles within 3 to 7 days. Our goal is simple: to make HR seamless, practical, and growth-driven.

We are recruiting to fill the position below:

Job Position: Hospitality Manager – Shortlet Apartment

Job Location: Obalande, Lagos

Employment Type: Full-time

About the Role

• We are seeking an experienced and customer-focused Hospitality Manager to oversee the daily operations of our shortlet apartment.
• The ideal candidate will ensure a seamless guest experience, manage property upkeep, supervise staff, and maintain high hospitality standards.

Key Responsibilities

• Oversee day-to-day operations of the shortlet apartment.
• Manage guest check-ins, check-outs, and inquiries promptly.
• Ensure rooms and facilities are clean, well-maintained, and guest-ready.
• Supervise and coordinate housekeeping, maintenance, and support staff.
• Handle guest complaints and resolve issues quickly and professionally.
• Maintain booking schedules, coordinate with online platforms, and manage occupancy rates.
• Monitor budgets, expenses, and inventory for supplies.
• Uphold safety, security, and compliance standards.

Requirements

• Candidates should possess a Bachelor's Degree, HND / OND qualification.
• Minimum of 3 years of experience in hospitality management, hotel operations, or similar role.
• Strong leadership, communication, and customer service skills.
• Knowledge of booking platforms (e.g., Airbnb, ) is an added advantage.
• Ability to work under pressure and handle multiple tasks efficiently.
• Good problem-solving and organizational skills.

Remuneration

Competitive and commensurate with experience.

Method of Application

Interested and qualified candidates should send their CV to: using "Hospitality Manager" as the subject of the mail.

Method of Application: Kindly apply at only

Job Title: Business Development Manager

Location: Ologolo, Lekki, Lagos

Reports To: Managing Director

Salary: N250,000 - N300,000

Employment Type: Full-Time

Role Summary:

We are seeking a proactive and well-connected Business Development Manager who will take ownership of driving growth, customer engagement, marketing, and event execution. The Business Development Manager will lead growth, events, customer engagement & marketing across our Lounge, Kitchen & Bar, and 5-a-side Turf. Must have an existing client base and strong hospitality/event industry connections. This individual must already have an active network of clients, connections in the hospitality/entertainment industry, and a strong presence in relevant circles. The role requires creativity, strategic thinking, and strong interpersonal ski ls to curate impactful events, boost conversions, and build long-term customer relationships.

Job Responsibilities:

1. Business & Revenue Development

● Leverage personal network and industry connections to drive traffic and bookings.

● Identify and onboard corporate clients, group packages, and brand collaborations.

● Develop weekly/monthly revenue growth plans across Lounge, Kitchen & Bar, and 5-a-side Turf.

● Pitch and close deals with clients for space rentals, events, and premium experiences.

1. Event Curation & Management

● Curate, plan, and execute high-impact events: themed nights, private parties, game viewings, tournaments, live music, etc.

● Handle vendor relations, logistics, and promotional strategies for each event.

● Ensure each event drives brand awareness, revenue, and customer retention.

1. Marketing Strategy & Execution

● Develop and implement marketing plans across digital and offline platforms.

● Coordinate campaigns around key dates (holidays, sports seasons, product launches).

● Work closely with the design and media team to create compelling content.

1. Customer Engagement & Retention

● Build and nurture relationships with guests, VIPs, and key community influencers.

● Implement customer loyalty initiatives and retention programs.

● Track and respond to customer feedback; improve offerings accordingly.

1. Market Research & Analysis

● Keep up with industry trends and competitor activities.

● Analyze business performance and prepare detailed reports on leads, conversions, and customer behavior.

● Recommend new offerings or adjustments based on guest preferences.

Qualifications & Experience:

● Bachelor's degree in Business, Marketing, Hospitality, or related field.

● Minimum of 3–5 years experience in business development within the hospitality, nightlife, or events industry.

● Must have a strong personal client pool, corporate leads, and relevant business/industry connections.

● Demonstrated experience in events, sales conversion, and customer engagement.

● Working knowledge of social media, CRM tools, and digital marketing platforms.

Behavioral Competencies:

1. Network-Driven – Has access to and can activate an existing client and partner network.

2. Results-Oriented – Focused on achieving measurable targets and ROI.

3. Charismatic Communicator – Builds rapport easily with clients, vendors, and stakeholders.

4. Creative & Visionary – Always thinking ahead for exciting, unique experiences.

5. High Ownership – Takes initiative and full responsibility for results.

6. Agile & Adaptable – Responds quickly to market or operational shifts.

Performance Indicators:

● Increase in monthly revenue from new and existing clients.

● Number and success of events curated and managed.

● Customer satisfaction and repeat visit rate.

● Number of new leads and partnerships initiated from personal networks.

● Growth in brand visibility, footfall, and online engagement.

Job Type: Full-time

Pay: ₦250, ₦300,000.00 per month

Experience:

• Hospitality Business Development Management: 3 years (Required)

We are seeking an experienced and dynamic Front Office Manager with a strong business development focus to oversee front desk operations at our premium beach resort in Lekki. The successful candidate will ensure seamless guest experiences, effective front office management, and actively contribute to revenue growth through strategic client engagement, OTA management, and customer relationship building.

Supervise daily front desk activities including guest check-in/check-out, reservations, and inquiries.

Lead, coach, and mentor front office staff to consistently deliver exceptional guest service.

Maintain a professional, welcoming, and organized reception area.

Handle guest complaints and feedback swiftly and effectively.

Oversee accurate billing, payments, and proper financial record-keeping.

Coordinate with housekeeping, F&B, and other departments for smooth service delivery.

Monitor and analyze occupancy, revenue, and guest satisfaction reports to support management decisions.

Drive strategies to increase bookings and enhance occupancy rates.

Manage and optimize OTA channels (Booking.com, Expedia, Airbnb, etc.) to maximize visibility and sales.

Utilize Activ360 Hotel Property Management System effectively; familiarity with Activ360 will be considered a strong advantage.

Build and maintain strong relationships with corporate clients, travel agents, and tour operators.

Upsell resort packages, dining, and events to increase revenue per guest.

Conduct competitor benchmarking and market research to identify opportunities for growth.

Actively engage with customers across multiple channels (phone, email, WhatsApp, Instagram, and other social media).

Support promotional campaigns, partnerships, and group bookings to boost market reach.

Bachelor’s degree in Hospitality Management, Business Administration, or related discipline (minimum).

7–10 years of proven experience in the hospitality industry, with at least 3 years in a supervisory or managerial role.

Strong knowledge of hotel front office operations, OTA management, and business development.

Familiarity with Activ360 PMS is a significant advantage.

Proficiency in Microsoft Office and other hotel management systems (OPERA, Cloudbeds, etc.).

Excellent leadership, communication, and interpersonal skills.

Highly customer-focused with the ability to engage clients across multiple channels.

Professional, organized, and able to perform under pressure.

Willingness to reside on-site in Lekki (accommodation provided).

Competitive Salary: ₦300 0 – ₦4 000 Gross Monthly

On-site accommodation

Opportunity to work in a prestigious beach resort environment

Career growth and professional development opportunities

About Us

Lomacom Cleaning Services Ltd is a trusted provider of professional cleaning solutions, while Lomacom FarmBox Ltd delivers fresh, quality farm produce conveniently to our customers. Together, we are committed to delivering excellence, customer satisfaction, and innovative services that improve everyday living.

Role Overview

We are seeking a dynamic and results-driven Customer Service & Marketing Manager to lead our customer engagement efforts and drive brand visibility for both Lomacom Cleaning Services Ltd and Lomacom FarmBox Ltd. This role combines strong customer service leadership with creative marketing execution to ensure an excellent customer experience and sustainable business growth.

Key Responsibilities

Customer Service

• Oversee day-to-day customer service operations across both businesses.
• Develop and implement customer service policies, standards, and procedures.
• Handle escalated customer inquiries and resolve issues effectively.
• Train, mentor, and manage customer service representatives.
• Collect and analyze customer feedback to improve service delivery.

Marketing

• Design and execute marketing campaigns (online and offline) to build brand awareness and attract new clients.
• Manage social media platforms, website content, and online presence.
• Plan and implement promotional activities for Lomacom FarmBox's farm produce and Lomacom Cleaning's service packages.
• Monitor marketing performance metrics (engagement, leads, conversions) and adjust strategies accordingly.
• Develop partnerships with local communities, businesses, and influencers to expand reach.

Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• Minimum of 3–5 years' experience in customer service and marketing management.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to plan and execute successful marketing campaigns.
• Experience managing social media and digital marketing tools.
• Problem-solving and conflict resolution skills.
• Ability to multitask and thrive in a fast-paced environment.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to shape customer and brand experience across two growing businesses.
• A collaborative and supportive work environment.
• Career development and growth opportunities.

How to Apply

Interested candidates should send their CV and a brief cover letter to with the subject line: Application – Customer Service & Marketing Manager.

Only shortlisted candidates will be contacted.

Lomacom Cleaning Services Ltd & Lomacom FarmBox Ltd are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From ₦50,000.00 per month

Job Summary

We are seeking a highly skilled and customer-oriented
Customer Care Representative
with
proficiency in German (minimum C1 level)
to provide exceptional support to our German-speaking customers. The ideal candidate will be responsible for handling inquiries, resolving issues, and ensuring a seamless customer experience across various communication channels.

Key Responsibilities

• Provide timely, accurate, and professional responses to customer inquiries via phone, email, chat, and other support platforms in
  German
  and
  English
  .
• Assist customers with product/service information, troubleshooting, order processing, billing, and technical support.
• Maintain a deep understanding of company products, services, policies, and procedures to deliver effective solutions.
• Escalate complex issues to the appropriate department while ensuring follow-up and resolution.
• Document all customer interactions accurately in the CRM system.
• Meet and exceed individual and team KPIs (response time, resolution rate, customer satisfaction scores, etc.).
• Identify customer needs, provide proactive solutions, and recommend improvements to enhance customer satisfaction.
• Collaborate with cross-functional teams (sales, operations, IT, etc.) to ensure a smooth customer journey.
• Translate documents, FAQs, or communication materials from English to German when required.

Requirements

• Fluency in German (minimum C1 level, written and spoken)
  and strong proficiency in English.
• Proven experience in customer service, call center, or client-facing role (B2B/B2C).
• Excellent communication, problem-solving, and active listening skills.
• Ability to remain calm, empathetic, and professional under pressure.
• Strong organizational skills with the ability to multitask and prioritize.
• Proficiency in CRM systems, ticketing platforms, and Microsoft Office Suite.
• Willingness to work in shifts, weekends, or holidays if required.

We're Hiring: Customer Service & Social Media Manager

Are you passionate about creating exceptional customer experiences and building vibrant online communities? We're looking for a dynamic individual to join us in a dual role that blends empathy, creativity, and digital savvy.

Role Overview

As our Customer Service & Social Media Manager, you'll be the voice of our brand — online and off. You'll handle customer inquiries with care and professionalism, while also managing our social media presence to engage, inform, and inspire.

Responsibilities

· Respond to customer inquiries via email, phone, and social media

· Resolve complaints and escalate issues when needed

· Create and schedule engaging content across platforms (Instagram, Facebook, X, LinkedIn)

· Monitor and respond to comments, messages, and mentions

· Track analytics and prepare monthly performance reports

· Maintain a consistent brand voice and tone

· Spot trends and opportunities for viral or topical content

Requirements

· Excellent written and verbal communication skills

· Strong understanding of social media platforms and trends

· Customer-focused mindset with problem-solving abilities

· Experience with tools like Slack, Canva, and
Microsoft Office suite

· Ability to multitask and stay organized under pressure

Bonus Skills

· 1–3 years in customer service or social media roles

· Familiarity with CRM systems (e.g., Zoho, HubSpot)

· Basic graphic design or video editing skills

Work Environment

We offer a collaborative team culture, opportunities for growth, and flexible work options.

Salary: ₦120-150k (negotiable based on experience)

Additional performance bonuses may apply

Interested?
 Send your CV and a short cover letter to  with the subject line "Customer Service & Social Media Manager Application."

Customer Service & Admin Personnel

Location:
Oniru, Victoria Island, Lagos

Salary:
₦120,000/month

We are seeking a
Customer Service & Admin Personnel
to join our team and support the daily operations of two growing lifestyle brands under the same management. The ideal candidate is organised, proactive, and passionate about delivering excellent customer experiences while ensuring smooth administrative operations.

Key Responsibilities

• Receive and manage customer inquiries, calls, and orders with professionalism and warmth.
• Maintain accurate inventory and stock records.
• Handle day-to-day administrative duties, including documentation and reporting.
• Coordinate order processing, dispatch, and follow-ups.
• Support management with operational and organisational tasks.
• Maintain effective communication across departments and with customers.

Requirements

• Minimum of HND/Bachelor's degree in Business Administration or related field.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Must be conversant with
  Microsoft Office tools
  (Excel, Word, Outlook).
• Previous experience in
  customer service, retail operations, or administration
  is an advantage.
• Ability to work independently and pay attention to details.

Benefits

• Competitive salary of ₦120,000 per month.
• Opportunity to grow with dynamic lifestyle brands.
• Friendly and supportive work environment.

How to Apply:

Send your CV and a short cover letter to
()
with the subject line
"Customer Service & Admin Personnel Application."