17 Hospitality Manager jobs in Nigeria

• Minimum of 8–10 years’ experience in property management, hospitality services, or business development within the real estate or leisure industry.
br>• Strong background in managing short-let apartments, flexi-rentals, and recreational/leisure properties. < r>
• Proven ability to develop and execute strategic plans to increase occupancy, revenue, and long-term income across hospitality and real estate assets. < r>
• Experience coordinating property acquisition, furnishing, and conversion for hospitality use. < r>
• Skilled in sales and marketing strategy development for commercial and leisure properties. < r>
• Track record of identifying, onboarding, and managing independent sales agents and broker networks. < r>
• Strong leadership in supervising hospitality teams, including recruitment, training, and performance oversight. < r>
• Capable of developing and implementing standard operating policies for property and hospitality operations. < r>
• Demonstrated ability to manage multiple projects, meet occupancy and revenue targets, and launch new business units. < r>
• Clear understanding of short-let operations, customer service standards, and hospitality compliance. < r>
• Excellent organizational, interpersonal, and team management skills with attention to detail and efficiency. < r>
• Results-oriented, with a track record of achieving KPIs and launching new properties and operations within set timelines.

AMSCO is a pan African Company providing personalized human capital solutions for the development of enterprises. Our expertise has been recognized for 3 decades in more than 29 countries where more than 2000 companies trust us.

We are recruiting to fill the position below:

Job Position: General Manager - Hospitality

Job Location:  Ajah, Lagos
Employment Type: Contract

Description

…

Role Overview:
We’re seeking a dynamic professional to manage our real estate and hospitality assets, including short-let apartments, flexi-rentals, and leisure properties. The ideal candidate will ensure operational excellence, drive revenue, and lead strategic expansion initiatives. br>
Job Requirements:

• Bachelor’s degree in Estate Management, Hospitality, Business Administration, or related fields
• Postgraduate degree (MBA, MSc) and/or professional certifications (e.g., NIESV, IFMA) are an advantage < r>
• Minimum of 12 years' experience in property management, hospitality, or short-let operations < r>
• Strong track record in managing residential or leisure properties and growing occupancy < r>
• Excellent leadership, team management, sales, and communication skills. < r>
• Knowledge of real estate leasing, short-let markets, and hospitality service standards < r>
• Oversee the setup, branding, and conversion of properties to hospitality-grade standards < r>
• Manage daily operations, guest services, and maintenance across all units < r>
• Drive occupancy, leasing, and guest satisfaction targets < r>
• Lead the planning and launch of new short-let and leisure properties < r>
• Build and manage a network of freelance agents to support bookings and sales < r>
• Recruit, train, and supervise hospitality and support staff < r>
• Develop and enforce service delivery standards and operational procedures < r>
• Expand the number of managed units through property sourcing and negotiations < r>
• Monitor performance metrics and ensure cost-effective operations < r>
• Ensure compliance with internal policies and regulatory requirements

JOB DESCRIPTION
We are looking for an individual who would play a pivotal role in turning clients' aspirations into reality, providing expert guidance and support throughout the after-sales process. By ensuring a smooth transition from sales to service, we empower our clients to achieve their goals and seamlessly integrate into their new life. Key responsibilities include client onboarding, documentation handling, application coordination, and fostering commitment to optimized payment plans. This role is vital to maintaining high client satisfaction, efficient processing, and the integrity of the product. By delivering exceptional service, the Service Manager helps build client trust, and long-term engagement, paving way for brand loyalty and future sales. br>
JOB RESPONSIBILITIES

A. Client Onboarding:

i. Welcome newly signed clients, introduce them to the process, and provide full orientation on what to expect, throwing light to the entire journey.

ii. Schedule appointments and initiate the application process.

B. Documentation Management:

i. Guide clients through the documentation requirements, ensure timely collection of all necessary documents, maintain accurate records and support with challenging steps.

ii. Work with cross-functional teams to verify data and resolve discrepancies.

iii. Follow up with clients regarding outstanding documents prioritizing clients’ comfort. < r>
C. Application Processing:

i. Liaise with legal and immigration partners to ensure efficient processing of client applications and submission of required documentation.

ii. Offer personalized end-to-end services, including medical and photography services, at clients' convenience.

iii. Manage the scheduling of IELTS tutorials and exams for Canadian applicant clients.

iv. Provide ongoing support to clients throughout their incubation program, including meeting reminders and task management.

D. Data Management:

i. Maintain accurate and up-to-date records of client interactions, including meeting notes, communication, and progress updates.

ii. Ensure data integrity and confidentiality, adhering to organizational standards and regulatory requirements.

iii. Provide timely and relevant data insights to support internal stakeholders, facilitating informed decision-making and exceptional client service.

E. Payment Plan Optimization:

i. Override standard payment plans (e.g., reduce a 6-month plan to 2 months) to encourage quicker processing and commitment to the program there by making timely payment.

ii. Monitor and manage client payment records to ensure compliance with agreed payment schedules and escalate delays or discrepancies as necessary.

F. Client Relationship Management:

i. Serve as the primary point of contact post-sale, maintain proactive communication and resolve any client concerns or escalate promptly.

ii. Acknowledge client inquiries regarding the program and promptly refer them to the appropriate specialist for accurate and informed responses.

G. Internal Coordination:

i. Work closely with operations teams to ensure alignment and smooth handover from sales to service.

ii. Coordinate with international partners and in-house processing teams to stay updated on client application progress.

iii. Escalate and follow up on any delays or issues in the processing timeline, ensuring prompt resolution.

H. Compliance & Confidentiality:

i. Ensure all client information is handled in accordance with legal and company confidentiality standards.

ii. Maintain a comprehensive client database.

iii. Adhere to national data protection regulations while managing client data.

iv. Carry out any other duties as assigned by the direct report or Chairman.

Education & Experience:

- A good First degree in any field; Master's degree is an advantage

- Minimum of 10 years' experience in Customer Service, Sales, Consulting, Public Relations, or related fields including 3+ years in senior leadership or management positions

- Prior experience in a high-touch, client-facing role within a structured, professional environment is strongly desirable
- Age Requirement: 35-47 years

Core Competencies:

• Client Relationship Management: Strong interpersonal skills with the ability to build rapport, manage expectations, and maintain long-term client engagement. < r>
•Attention to Detail: Meticulous and methodical approach to document handling, record-keeping, and data verification. < r>
•Process Management: Ability to manage end-to-end client service processes efficiently, including onboarding, follow-up, and application timelines. < r>
•Coordination & Multitasking: Proven ability to manage multiple clients and tasks simultaneously while maintaining accuracy and meeting deadlines. < r>
•Communication: Excellent written and verbal communication skills with the ability to handle sensitive conversations and escalate issues diplomatically. < r>
•Discretion & Confidentiality: Strong understanding of data protection, confidentiality, and client privacy protocols. < r>•Problem Solving: Resourceful and solution-oriented, capable of resolving service-related issues with minimal supervision. < r>
•Technology Proficiency: Competent in the use of Microsoft Office Suite (Word, Excel, Outlook), CRM systems, and other digital tools used in documentation and client tracking. < r>
Behavioral Attributes:

• High level of integrity and professionalism. < r>
• Empathy and cultural sensitivity when dealing with clients from diverse backgrounds. < r>
• Results-driven mindset with a commitment to quality service delivery. < r>
• Proactive, organized, and dependable. < r>
Bonus Qualifications (Preferred but not mandatory):

• Knowledge of immigration processes (especially Canada, EU, and Caribbean programs). < r>
• Experience working with legal or documentation teams. < r>
• Familiarity with IELTS exam logistics or international relocation services.

JOB TITLE: Restaurant manager.
LOCATION: Ikoyi plaza br>INDUSTRY: Hospitality
RENUMERATION: 100k -150K

Job brief
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. < r>To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.


Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it < r>Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations



Requirements and skills
B.sc in Hospitality management or other related field
3yrs work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and Peach
Works Strong leadership, motivational and people skills
Acute financial management skillsBSc degree in Business Administration; hospitality management or culinary schooling is a plus
Candidate must live with lkoyi and its envarons

Job Title: Restaurant Manager
Location: Lekki Phase 1- Lagos br>
Bukka Hut is hiring for an experienced Restaurant Manager who can lead and oversee the day-to-day outlet operations. The ideal candidate should be passionate about food service, operational excellence, team development and committed to delivering exceptional customer experiences.
This role requires a dynamic individual who can manage people, processes, and performance in a fast-paced environment.

Key Responsibilities
• Ensure operational excellence in all aspects of the restaurant’s daily functions, including front-of-house (dining & grills) and back-of-house (kitchen, store) operations.
• D ive sales performance and profitability. < r>• E sure compliance with food safety, hygiene, and health & safety regulations. < r>• M nage inventory, order supplies, and monitor stock levels to reduce wastage and control costs. < r>• A alyze financial reports and implement strategies for revenue growth and cost efficiency. < r>• M intain a clean, welcoming, and well-organized restaurant environment at all times. < r>• tc. < r>
Requirements
• M nimum of 3–5 years of proven experience in a similar role, preferably in a Quick Service Restaurant (QSR).
• S rong leadership, communication, and interpersonal skills. < r>• A ility to manage multiple teams and functions with a hands-on, can-do attitude. < r>• S rong problem-solving skills and a commitment to quality and consistency. < r>• A passion for food service, customer satisfaction, and team development. < r>• F exibility to work evenings, weekends, and public holidays as needed.

Responsibilities:
br>Meeting sales target
Ensuring good customer service for all clients
Keeping a hygienic environment.
Achieving company goals and objectives.
Ensuring food/occupational safety.


Requirements:

HND/B.Sc in any discipline.
Minimum of 3 years work experience
Good interpersonal skills.
Top-notch computer literacy.
Knowledge of Excel, Zoho Books and inventory will be an added advantage.

**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
_Directs all activities and staff for technical field service programs for product installation, trouble-shooting, maintenance, repair, and customization._
**_Responsibilities_**
_- Creates and manages field service infrastructure; establishes and maintains the training readiness of the organization._
_- Directs, motivates and develops the team. Supports the culture and values of the organization. Facilitates smooth workflow; ensures high standards and quality of technical work._
_- Drives the development of work plans, budgets, schedules and evaluation criteria for field service activities, projects and personnel._
_- Designs and prices field services to meet demand and both timing and financial targets; negotiates customized technical support agreements._
**Skills:**
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
.French would be a plus.
_Any offer of employment may be conditioned upon the successful completion of a background screening._
_This position requires working onsite five days a week._
Relocation is available for this position.
Visa sponsorship is available for eligible applicants.
**Posting Dates:**
August 8, 2025 - August 29, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

We’re looking for a charismatic and strategic Sales Manager to own and scale our event catering partnerships.
br>This isn’t just a sales job—it’s about becoming the go-to contact for Nigeria’s top event planners, venues, and high-value clients.
Your mission is to ensure that when people think of catering, they think of FoodCourt.

Key Responsibilities

• Relationship Building & Partnerships < r>• Sales Strategy & Execution < r>• Lead Generation & Management < r>• Client Retention & Upselling < r>• Collaboration & Reporting < r>
What We’re Looking For < r>
• 3+ years’ experience in sales, business development, or client partnerships (preferably in events,
• A persuasive, well-spoken, and personable communicator with strong negotiation skills. < r>• High emotional intelligence, with a natural talent for building relationships and earning trust. < r>• Results-driven mindset with a proven track record of hitting or exceeding sales targets. < r>• Excellent organizational skills and comfort with managing multiple leads simultaneously. < r>• A social, well-connected individual who enjoys mingling, pitching, and being the face of a brand.