466 Guest Services jobs in Nigeria

Job Title: Front Desk Officer

Location: Surulere

Company: Perfect Shoe Menders

Job Type: Full-time

Salary Expectation: ₦80,000 Monthly

Company Overview

Perfect Shoe Menders is a shoemaking and shoe repair company with over three decades of expertise in crafting, restoring and maintaining quality footwear. The company is focused on operational efficiency, enhancing customer experience and ensuring long-term sustainability.

Job Description

Perfect Shoe Menders is seeking a Front Desk Officer to be the first point of contact for customers visiting or reaching out to the company. The ideal candidate will manage all reception duties, handle inquiries, support order processing, and maintain a welcoming environment that reflects the company's customer-focused culture.

This role is key to ensuring excellent customer relations, smooth communication, and efficient front-desk operations.

Key Duties & Responsibilities

• Welcome and attend to customers politely and professionally, both in-person and over the phone.

• Provide information on services, products and ongoing orders.

• Receive customer orders for shoemaking or repair and record details accurately.

• Issue receipts, process cash, POS and transfer payments securely.

• Track and follow up on customer orders, ensuring timely communication.

• Maintain a clean and organized reception and waiting area.

• Handle incoming calls, messages and correspondence efficiently.

• Support record-keeping of sales, receipts, and daily front desk transactions.

• Assist with basic administrative tasks such as filing, data entry, and updating order logs.

• Escalate unresolved customer concerns to management when necessary.

• Collaborate with store staff and craftsmen to ensure customer satisfaction.

• Undertake other reasonable tasks as directed by the line manager to support daily operations

Qualifications & Requirements

• OND, HND, or B.Sc. in Business Administration, Mass Communication, Customer Relations or related field.

• Minimum of 1–2 years' experience in a front desk, customer service or administrative role.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office (Word, Excel) and basic computer skills.

• Customer-friendly attitude with a professional appearance.

• Integrity, reliability, and strong attention to detail.

How to Apply

Interested candidates should send their CV to with the subject line:

"Front Desk Officer"

• We are looking for an experienced Front Desk/Administrative Assistant who is passionate about our mission of driving financial inclusion in Africa.
• The ideal candidate will be responsible for performing essential front desk administrative duties while maintaining a professional image of the company.

Duties & Responsibilities

• Responsible for greeting visitors and guests – directing them to the appropriate staff member.
• Responsible for scheduling appointments and management of calendar coordination.
• Responsible for the preparation of correspondence, presentations, email communications, and excel spreadsheets.
• Collects and reconciles reimbursement requests for payments.
• Responsible for all telephone and electronic communications.
• Oversee office running budget while maintaining a professional image of the organization at all times.
• Responsible for providing answers to inquiries about organization and providing information such as company's address and directives on company's location etc.
• Manage all orders and maintain office supplies and record files.
• Responsible for accepting and delivering letters and packages to appropriate personnel and department.

Person Specification

• Minimum of two years of experience as a Front Desk Officer or Administrative Assistant.
• Minimum of a Bachelor's degree in Business Administration, Public Administration, or any related field of study.
• Robust knowledge of Microsoft Office programs (PowerPoint, Outlook, Excel, and Word).
• Excellent organizational skills including the ability to prioritize and coordinate multiple tasks.
• Ability to coordinate several projects to a successful completion with little or no supervision.
• Excellent communication skills including professional phone etiquette.
• Ability to respond promptly to shifts in direction, priorities and schedules.
• Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.

Job Title
: Front Desk / Admin Officer

Location
: Lekki Phase 1, Lagos

Salary
: ₦120,000

Work Schedule
: Monday – Saturday,  8:00 AM – 6:00 PM

Job Description

We are seeking a highly articulate and proactive Front Desk / Admin Officer to join our showroom team in Lekki Phase 1. The ideal candidate will be the first point of contact for guests and clients, ensuring a professional and welcoming experience. In addition to front desk and administrative duties, this role also involves managing our social media engagements such as responding to customer inquiries and maintaining a responsive brand presence online.

Key Responsibilities

• Welcome and attend to showroom visitors and clients.
• Manage phone calls, emails and in-person inquiries with professionalism.
• Provide administrative support including record-keeping, scheduling and filing.
• Coordinate daily showroom operations to ensure smooth activities.
• Respond to customer inquiries and feedback promptly, both in-person and online.
• Monitor and manage social media responses (Instagram, Facebook, etc.).
• Assist with creating and posting showroom updates or promotions.
• Prepare reports and feedback for management.

Qualifications & Skills

• Minimum of HND or BSc in Business Administration, Mass Communication or related fields.
• 3-4 years' experience in a front desk, admin or customer service role (experience in a showroom/hospitality environment is an advantage).
• Excellent communication skills
  (
  spoken and written).
• Strong organizational skills and ability to multitask effectively.
• Proactive, solution-oriented and able to work independently.
• Proficiency in MS Office (Word, Excel, Outlook).
• Basic knowledge of social media platforms (Instagram, Facebook, etc.).
• Professional appearance and strong interpersonal skills.

How to Apply

Interested candidates should send their CV to with the job title
"Front Desk/Admin Officer"
as the subject line.

• Greeting and welcoming guests as soon as they arrive at the office
• Directing visitors to the appropriate person and office
• Answering, screening and forwarding incoming phone calls
• Ensuring reception area is tidy and presentable, with all necessary stationery and material
• Providing basic and accurate information in-person and via phone/email
• Receiving, sorting and distributing daily mail/deliveries
• Maintaining office security by following safety procedures and controlling access via the reception desk
• Ordering front office supplies and keep inventory of stock
• Updating calendars and scheduling meetings
• Performing other clerical receptionist duties such as filing, photocopying etc
• Any other task as delegated.

Job Type: Full-time

Pay: ₦120, ₦200,000.00 per month

Expected Start Date: 17/09/2025

Sterling Health HMO is a National Health Insurance Agency (NHIA)-accredited Health Maintenance Organization (HMO) that has been providing 24/7/365 quality affordable healthcare service to the public and private sector nationally since 2007.

We are recruiting to fill the position below:

Job Position: Front Desk / Office Secretary / Desktop Publishing Officer

Job Location: Lagos

Requirements

• Computer literate familiar with various office software use eg Google Workspace, Microsoft , Zoho etc
• Familiar with Desk top publishing and administrative skills eg clerical duties, filing, data entry, managing mails etc
• Experience in a similar setting is an advantage
• Relevant certification is also an advantage.
• Must be ready to start immediately.

Method of Application

Interested and qualified candidates should forward their CV to: using the Job Posiiton as the subject of the email.

Today

C

Abuja Full Time

IT & Telecoms Confidential

• Minimum Qualification :

YOU MUST LIVE IN ABUJA, (LUGBE, AIRPORT ROAD, GALADIMAWA AND ITS ENVIRONS TO APPLY)

This is an ONSITE ROLE and NOT A REMOTE ROLE

Position: Field/Digital Marketing Specialist

Location: Sabon-Lugbe Abuja

Job type: Full-time

Salary: N180,000

Company Description

Codelabprojects Nigeria Limited is a tech company offering a range of digital solutions and services tailored to meet the unique needs of our clients. Our services include Web and Mobile Application development, Business and IT Solutions, Digital Marketing, Search Engine Optimization, Website/E-commerce, Branding and Print solutions, among others.

Job Summary

The Front Desk & Marketing Support Officer will serve as the first point of contact for visitors and clients, ensuring a professional and welcoming experience. In addition, the role will provide active support to both the Digital and Field Marketing teams by assisting with content creation, campaign execution, lead generation, and participating in on-ground marketing campaigns. This role requires strong communication, organizational skills, and a proactive, outgoing personality.

Key Responsibilities

Front Desk Duties

• Greet and welcome clients, visitors, and staff in a professional manner.
• Answer, screen, and forward phone calls and emails promptly.
• Manage front desk activities including correspondence, visitor logs, and appointments.
• Handle inquiries and provide accurate information about the company's products and services.
• Maintain a tidy and organized reception area.

Marketing Support (Digital & Field)

• Assist the digital marketing team in creating, posting, and monitoring content on social media platforms.
• Support campaign execution by gathering leads, responding to online inquiries, and engaging with prospects.
• Help prepare marketing materials such as flyers, brochures, and digital creatives.
• Provide administrative support for field marketing activities, including event coordination and logistics.
• Actively participate in outdoor marketing campaigns, activations, and promotional events , representing the company to potential customers.
• Assist in collecting and analyzing customer feedback and market data.
  Coordinate with sales and marketing teams to ensure consistency in branding and promotional activities.

Qualifications & Requirements

• Bachelor's degree (or equivalent) in Marketing, Communications, Business Administration, or related field.
• Proven experience as a front desk officer, administrative assistant, or marketing support is an advantage.
• Strong communication and interpersonal skills.
• Willingness to go out for field marketing campaigns and client engagement activities .
• Basic knowledge of social media management and digital marketing tools.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and comfort with online tools.
• Good organizational and multitasking abilities.
  Professional appearance and customer-focused mindset.

Key Competencies

• Excellent communication (verbal & written).
• Strong interpersonal and relationship-building skills.
• Confidence in engaging with clients/customers in person.
• Attention to detail and problem-solving ability.
• Ability to manage multiple responsibilities effectively.
  Creativity and willingness to learn marketing tools and techniques.

NOTE: ONLY CANDIDATES THAT LIVE IN ABUJA, (LUGBE, AIRPORT ROAD, GALADIMAWA AND ITS ENVIRONS) WILL BE CONSIDERED FOR THIS ROLE

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• Are you a seasoned professional in the hotel and hospitality industry with a passion for providing excellent guest service?
• Stay and Homely Limited is seeking a dedicated Front Desk / Reservation Officer with a minimum of 3 years of experience to join our vibrant team.
• The ideal candidate will possess relevant educational qualifications and exceptional communication skills to ensure a seamless guest experience.

Responsibilities

• Greet guests in a warm and welcoming manner, both in person and over the phone.
• Handle guest check-ins and check-outs efficiently, ensuring accuracy in billing and reservations.
• Manage room reservations, cancellations, and modifications using the property management system.
• Provide guests with information about hotel amenities, services, and local attractions.
• Respond to guest inquiries and resolve any issues or complaints in a professional manner.
• Maintain a tidy and organized front desk area and lobby to create a welcoming atmosphere.
• Collaborate with other departments to ensure guest requests are met promptly and effectively.

Requirements

• Relevant educational qualifications in hospitality management, tourism, or a related field.
• Minimum of 3 years of experience in a front desk or reservation role within the hotel and hospitality industry.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficiency in using property management systems and reservation software.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.

Method of Application

Interested and qualified candidates should send their CV the Job Position and Location as the subject of the email.

Job Title: Front Desk / Admin Officer

Location: Lekki Phase 1, Lagos

Salary: ₦120,000

Work Schedule: Monday – Saturday, 8:00 AM - 10:00 PM

Job Description

We are seeking a highly articulate and proactive Front Desk / Admin Officer to join our showroom team in Lekki Phase 1. The ideal candidate will be the first point of contact for guests and clients, ensuring a professional and welcoming experience. In addition to front desk and administrative duties, this role also involves managing our social media engagements such as responding to customer inquiries and maintaining a responsive brand presence online.

Key Responsibilities

• Welcome and attend to showroom visitors and clients.
• Manage phone calls, emails and in-person inquiries with professionalism.
• Provide administrative support including record-keeping, scheduling and filing.
• Coordinate daily showroom operations to ensure smooth activities.
• Respond to customer inquiries and feedback promptly, both in-person and online.
• Monitor and manage social media responses (Instagram, Facebook, etc.).
• Assist with creating and posting showroom updates or promotions.
• Prepare reports and feedback for management.

Qualifications & Skills

• Minimum of HND or BSc in Business Administration, Mass Communication, or related fields.
• 3-4 years' experience in a front desk, admin or customer service role (experience in a showroom/hospitality environment is an advantage).
• Excellent communication skills (spoken and written).
• Strong organizational skills and ability to multitask effectively.
• Proactive, solution-oriented, and able to work independently.
• Proficiency in MS Office (Word, Excel, Outlook).
• Basic knowledge of social media platforms (Instagram, Facebook, etc.).
• Professional appearance and strong interpersonal skills.

How to Apply

Interested candidates should send their CV to with the job title "Front Desk/Admin Officer"as the subject line.

Job Type: Full-time

Pay: ₦120,000.00 per month

The Front Desk Officer at our MedSpa is the first point of contact for clients, creating a welcoming and professional environment. This role is responsible for managing client appointments, handling inquiries, supporting administrative operations, and ensuring every guest receives an exceptional wellness experience.

Key Responsibilities

Client Reception & Care

• Greet and welcome clients warmly, ensuring a professional and friendly first impression.
• Provide information about spa and aesthetic services, promotions, and packages.
• Handle client check-ins, payments, and check-outs smoothly.

Scheduling & Appointments

• Manage appointment bookings via phone, email, and scheduling software.
• Coordinate treatment schedules to maximize therapist and aesthetician productivity.
• Confirm bookings, send reminders, and manage cancellations/rescheduling.

Administrative Support

• Maintain accurate client records and confidential information.
• Handle daily reports, invoices, and cash/credit transactions.
• Support the spa team with documentation, correspondence, and office tasks.

Operations & Presentation

• Ensure the reception area is always neat, tidy, and welcoming.
• Monitor stock of front desk supplies (brochures, forms, etc.).
• Assist in promoting spa products and retail sales.

Qualifications & Skills

• OND/HND/Bachelor's Degree in Business Administration, Hospitality, or related field.
• Proven experience as a Front Desk Officer, Receptionist, or Customer Service Representative (preferably in a spa, medspa, hotel, or healthcare environment).
• Proficiency in MS Office and spa/clinic booking software.
• Excellent communication, customer service, and multitasking skills.
• Well-groomed, professional appearance with a welcoming personality.

Copy the link to fill the application form:

Job Type: Full-time

Pay: ₦120, ₦150,000.00 per month

Application Question(s):

• If no, will you be able to reliably commute or relocate to Lekki for this job?

Experience:

• front desk: 1 year (Preferred)

Location:

• Lekki (Preferred)