560 Front Desk Staff jobs in Nigeria

The Front Desk Officer at our MedSpa is the first point of contact for clients, creating a welcoming and professional environment. This role is responsible for managing client appointments, handling inquiries, supporting administrative operations, and ensuring every guest receives an exceptional wellness experience.

Key Responsibilities

Client Reception & Care

• Greet and welcome clients warmly, ensuring a professional and friendly first impression.
• Provide information about spa and aesthetic services, promotions, and packages.
• Handle client check-ins, payments, and check-outs smoothly.

Scheduling & Appointments

• Manage appointment bookings via phone, email, and scheduling software.
• Coordinate treatment schedules to maximize therapist and aesthetician productivity.
• Confirm bookings, send reminders, and manage cancellations/rescheduling.

Administrative Support

• Maintain accurate client records and confidential information.
• Handle daily reports, invoices, and cash/credit transactions.
• Support the spa team with documentation, correspondence, and office tasks.

Operations & Presentation

• Ensure the reception area is always neat, tidy, and welcoming.
• Monitor stock of front desk supplies (brochures, forms, etc.).
• Assist in promoting spa products and retail sales.

Qualifications & Skills

• OND/HND/Bachelor's Degree in Business Administration, Hospitality, or related field.
• Proven experience as a Front Desk Officer, Receptionist, or Customer Service Representative (preferably in a spa, medspa, hotel, or healthcare environment).
• Proficiency in MS Office and spa/clinic booking software.
• Excellent communication, customer service, and multitasking skills.
• Well-groomed, professional appearance with a welcoming personality.

Copy the link to fill the application form:

Job Type: Full-time

Pay: ₦120, ₦150,000.00 per month

Application Question(s):

• If no, will you be able to reliably commute or relocate to Lekki for this job?

Experience:

• front desk: 1 year (Preferred)

Location:

• Lekki (Preferred)

Company Description

Glenstar Marine Limited is a West African Marine Logistics company focused on promoting international Maritime standards and practices. The company specialises in Mooring Operations Coordination and Management, providing ship-to-ship cargo transfer operations, river pilotage, and vessel berthing services.

Role Description

This is a full-time hybrid role for a Front Desk & Admin Officer at Glenstar Marine Limited in Lekki, with the flexibility for some remote work. The Front Desk & Admin Officer will be responsible for managing our front office operations, providing outstanding customer service, handling various office administration tasks and maintaining a welcoming environment to support the company's operations.

Key Responsibilities

• Greet visitors and guests in a professional and friendly manner.
• Answer and direct phone calls.
• Manage incoming and outgoing mail and deliveries.
• Maintain a clean and organised reception area.
• Assist with general office tasks, such as filing, photocopying, and scanning.
• Coordinate meetings and appointments.
• Manage office supplies and inventory.
• Provide administrative support to various departments as needed.
• Handle incoming and outgoing correspondence.
• Maintain confidentiality of sensitive information.

Qualifications:

• B.s.c degree in Business Administration or any relevant course.
• At least 2 years relevant experience in a front desk and administrative role.
• Office Administration skills
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Proficiency in Microsoft Office Suite.
• A professional and positive attitude.
• A cheerful and lively personality
• Ability to multitask and prioritize tasks.
• Attention to details.

Benefits:

• Net monthly salary: N200,000.
• Health insurance
• Paid time off
• Opportunity for career advancement
• A youthful and vibrant team and work environment

To Apply: Interested candidates should send their resume and cover letter to

-

cc: -, with the subject Front Desk and Admin Officer

The successful candidate should be available to resume immediately.

Today

Lagos Full Time

Retail, Fashion & FMCG NGN 75, ,000

Easy Apply

We are seeking a highly articulate and proactive Front Desk / Admin Officer to join our showroom team in Lekki Phase 1. The ideal candidate will be the first point of contact for guests and clients, ensuring a professional and welcoming experience. In addition to front desk and administrative duties, this role also involves managing our social media engagements, such as responding to customer inquiries and maintaining a responsive brand presence online.

• Minimum Qualification : HND
• Experience Level : Mid level
• Experience Length : 3 years
• Working Hours : Full Time

Responsibilities:

• Welcome and attend to showroom visitors and clients.
• Manage phone calls, emails, and in-person inquiries with professionalism.
• Provide administrative support, including record-keeping, scheduling, and filing.
• Coordinate daily showroom operations to ensure smooth activities.
• Respond to customer inquiries and feedback promptly, both in-person and online.
• Monitor and manage social media responses (Instagram, Facebook, etc.).
• Assist with creating and posting showroom updates or promotions.
  Prepare reports and feedback for management.

Requirements:

• Minimum of HND or BSc in Business Administration, Mass Communication, or related fields.
• 3-4 years' experience in a front desk, admin, or customer service role (experience in a showroom/hospitality environment is an advantage).
• Excellent communication skills (spoken and written).
• Strong organizational skills and ability to multitask effectively.
• Proactive, solution-oriented, and able to work independently.
• Proficiency in MS Office (Word, Excel, Outlook).
• Basic knowledge of social media platforms (Instagram, Facebook, etc.).
• Professional appearance and strong interpersonal skills.

Job Summary

We're seeking a friendly and well-organized Front Desk/Secretary to be the first point of contact for our clients. You will welcome visitors, handle inquiries, manage appointments, and keep our front office running smoothly.

You will also help maintain a professional and calm environment where clients feel valued from the moment they arrive.

This role requires someone who can stay calm in difficult situations and communicate clearly with both clients and team members.

Key Responsibilities

• Greet clients warmly and provide a professional first impression.

• Manage phone calls, social media responses, and in person inquiries promptly and courteously.

• Schedule and confirm client appointments, ensuring accurate records.

• Maintain an organized reception area and office files.

• Handle basic administrative tasks such as data entry, photocopying, and filing.

• Accurately document meeting discussions and decisions during staff meetings.

• Support the team with document preparation and communication when required.

• Ensure confidentiality of client information at all times.

Requirements

• Must reside in Port Harcourt and be available for on-site, full-time work.

• Proven experience as a receptionist, secretary, or in a customer service role is an advantage.

• Strong interpersonal and communication skills (verbal and written).

• Proficiency in Microsoft Office (Word, Excel) and basic computer skills.

• Excellent organizational abilities and attention to detail.

• Ability to multitask and work independently with minimal supervision.

• Professional appearance and a welcoming attitude.

How to Apply

Send your CV and any supporting documents that strengthen your application to with Front Desk / Secretary as the email subject line.

Job Type: Full-time

Pay: ₦70, ₦100,000.00 per month

Location:

• Port Harcourt (Preferred)

The Front Desk Officer will be the first point of contact for clients, visitors, and partners. They will manage reception duties, provide administrative support, and ensure smooth day-to-day operations at the office.

Welcome and attend to visitors in a professional and courteous manner.

Answer and route phone calls, emails, and inquiries promptly.

Maintain a tidy and presentable reception area.

Schedule and confirm appointments, meetings, and consultations.

Keep accurate records of visitors, calls, and client interactions.

Assist in handling client registration for consultancy services and exams.

Support the documentation of schools/clients seeking consultancy.

Manage incoming and outgoing mail and deliveries.

Provide administrative support to the management team (typing, filing, data entry).

Promote the company's services to walk-in clients and prospects.

Ensure confidentiality of client and company information.

Job Type: Full-time

Pay: From ₦80,000.00 per month

Ability to commute/relocate:

• Lagos: Reliably commute or planning to relocate before starting work (Preferred)

Agor Homes Limited, an interior and furniture manufacturing company is seeking a Front Desk/ Online community Manager to join her team.

REQUIREMENTS:

1. Proven experience in managing social media platforms, creating engaging content using tools and analyzing performance.

2. Excellent written and verbal communication skills to effectively engage online prospects and walk-in customers.

3. Strong ability to provide excellent customer service both online and offline.

4. Familiarity with furniture products and the manufacturing process.

5. A degree in marketing, communications, social media management, digital marketing, content creation, or consumer behavior.

6. Minimum of 3 years of experience in social media management, digital marketing, and managing company social media patforms.

7. Mandatory experience in customer service.

8. Proficiency in graphic design, social media advertising, and social media tools.

9. Ability to adapt quickly to changes in social media trends and algorithms.

RESPONSIBILITIES:

1. Manage and maintain the company's social media presence across platforms (Instagram, Thread, Facebook, Twitter, LinkedIn, Telegram, Website, WhatsApp)

2. Develop and implement a content strategy to engage customers, promote products, and build brand awareness.

3. Respond to social media messages, comments, and reviews in a timely and professional manner. Managing her community.

4. Provide excellent customer service to walk-in customers by addressing questions and concerns.

5. Showcase products, share customer testimonials, and highlight company news and events across all platforms.

6. Attend to walk-in customers ensuring they have a lasting shopping experience.

COMPANY GOALS:

1. Grow the company's social media following and engagements.

2. Provide excellent customer service and respond promptly to inquiries, emails, etc.

3. Promote products and drive sales through social media and face-to-face interactions.

4. Meet monthly, quarterly, and yearly social media and sales conversion targets.

5. Identify and participate in exhibitions to showcase the company's products.

APPLICATION INSTRUCTION:

ONLY qualified candidates should send their resume to with "FRONT DESK/ONLINE COMMUNITY MAN. " as the subject of the email.

Also include links to your social media pages.

BENEFITS:

Job Type: Full-time

Salary: #100,000 net monthly.

Access to internet and a conducive work environment.

HMO.

Commission on sales concluded and sealed under your watch.

Airtime allowance.

Job Type: Full-time

Pay: ₦100,000.00 per month

MacTay Consulting is one of the first and leading management consulting firms in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients' needs. We have a proven track record of providing excellent services that impact our clients' businesses.

We are recruiting to fill the position below:

Job Position: Front Desk & Executive Assistant

Job Location: Ikeja, Lagos

Employment Type: Full-time

Job Responsibilities

Front desk:

• Manage the Front desk professionally to ensure best practice customer service delivery to staff and external clients.
• Attend to enquiries (phone, e-mail and face-to-face) and coordinate/manage visitor movement within the office.
• Effectively manage mail distribution.
• Facility vendor management.
• Collaboration with SHE on facility management.
• Managing janitors.

Executive Assistant:

• Manage the agenda of visiting business leaders in country and collaborating with their EAs in other affiliates.
• Provide administrative support to Directors ensuring proper co-ordination of their schedules and business engagement.
• Manage the day-to-day administration of the Directors' manage workflow, vehicle documentation and expense retirements.
• Liaise with relevant individuals, external organizations, etc to arrange meetings and prepare agendas on behalf of the Directors.
• Contact with the Travel team to co-ordinate the Director's itinerary and travel arrangement

Requirements

• Bachelor's Degree in Business Administration, Human Resources, or related field.
• 2–4 years of experience on the role.
• Basic data analysis/analytic skills.
• Confidentiality and a professional demeanor.
• Good proficiency in the use of office productivity tools (especially Word and PowerPoint).

Salary

N350,000 - N400,000 / Month (Net)

BRAVION Group of Companies Limited is a progressive, technology-centric group with businesses across the construction, manufacturing, mining, oil and gas and real estate sectors. From an idea birthed in 2005, we have built solid relationships with industry leaders in Nigeria and Nations across Sub-Saharan Africa; by conducting our business in the most ethical and mutually beneficial manner.

We have become a holding company of an indigenous conglomerate that comprises Eight vibrant member companies. We aim to become Africa's leading company by pioneering global best practices and playing an integral role in achieving Africa's unlimited potential.

We are recruiting to fill the position below:

Job Position: Front Desk / Administrative Officer

Job Location: Abuja (FCT)

Employment Type: Full-time

Description

• We are seeking a friendly and organized Front Desk and Administrative Officer to join our team at BravionGroup.
• This role requires someone passionate about providing exceptional customer relationship management, both internal and external to ensure each client's experience is relaxing, positive, and memorable.
• As the first point of contact, you'll be instrumental in welcoming clients, managing bookings, handle efficient tele-communications and assisting with inquiries.

Roles and Responsibilites

• Greet clients warmly and ensure a welcoming atmosphere.
• Manage the front desk, ensuring a tidy and organized reception area.
• Maintain accurate records, files, and databases.
• Managing client appointments, bookings, and follow-up calls.
• Answer, Direct, and respond to phone calls, emails, and message inquiries in the various allocated platforms promptly and professionally.
• Provide information on all the company's services, promotions, and packages.
• Maintain accurate records of client details, logs and bookings.
• Address client concerns, resolve any issues with a positive approach and escalate to management when necessary.
• Collaborate with team members to ensure smooth daily operations.
• Coordinate travel arrangements, meetings and appointments.
• Generate sales leads through outbound calls/inbound calls, emails, and social medias
• Build relationship with potential clients, identifying business opportunities.
• Meet expected targets and report to line manager promptly on daily basis.
• Maintain confidentiality and handle sensitive information with discretion.
• Perform other duties as assigned by the management.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 7 years of work experience.

Salary

N170,000 - N200,000 monthly.

Method of Application

Interested and qualified candidates should send their Resume to: - using the Job Position as the subject of the email.

Elan Orris Real Estate Limited is an innovative real estate company in Lagos-Nigeria which launched its first project in July 2020 with the unique goal of reshaping Real Estate functionality in Africa with cutting-edge ideas which blend ancient concepts with modern intelligence to offer unavoidable solutions to smart investors.

We are recruiting to fill the position below:

Job Position: Front Desk / Customer Service Officer

Job Location: Lagos

Employment Type: Full-time

Responsibilities

• Maintain up to date record of clients with outstanding payment for recovery purpose.
• Provide high level support service by taking ownership of all customer recovery process initiated through to resolution and satisfactory closure.
• Profile clients for appointment scheduling and ensure target number of visits is scheduled within defined timeline
  • Ensure terms and conditions of the receivables' balances are communicated to the customers
• Dealing with internal queries about payments, ensuring customers pay on time and negotiating re payment plans if need arises.
• Ensure periodic (weekly) update notice are drafted and sent to customers requesting payment of overdue/outstanding balance.
• Analyze and process payment lodgment made and forward same for timely account reconciliation and receipt generation.
• Collaborate with appropriate units on issues of customer account reconciliation.
• Identify changes in payment patterns and propose action to avert potential loss from unpaid receivables.
  • Liaise with appropriate units to resolve customer issues for recovery purpose.
• Handle all queries regarding outstanding payment and negotiate repayment plans in line with company approved process.
• Ensure clients get complimentary messages on each payment made.
• Capture feedback from customer to drive continuous improvement in service delivery

Requirements

• BSc/HND degree in any relevant discipline.
• Proven Experience in customer service / Tele-sales is an added advantage.
• Confident, well-spoken, presentable and Professional
• Energetic, positive, self-motivated, outgoing and customer centric
• Prioritize and manage time efficiently with high level of integrity and work ethics
• Work accurately under stress and pressure to meet timeline
• Ability to work individually and as an active team member
• Knowledge of customer service software application
• Negotiation, excellent data entry and numeric skills
• Exceptional customer interaction/relation and selling skills
• Strong analytical and problem-solving skills
• Strong organizational, administrative and communication skills (written & verbal).

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the mail.