319 Flexible Engagement jobs in Nigeria

Employee Engagement Specialist

Lagos, Lagos NGN600000 - NGN1200000 Y PalmPay

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P

Employee Engagement Specialist
PalmPay
Human Resources

Rest of Nigeria (Nationwide)

Confidential

  • Minimum Qualification :
Job Description/Requirements

Company Overview: PalmPay is a pan-African fintech company currently operating in Nigeria, Ghana, Kenya, Uganda, and Tanzania and expanding to other markets this year. We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online.

Job Title: Employee Engagement Specialist

Location: Lagos

Employment Type: Full-time

Role Summary:

As an Employee Engagement Specialist at PalmPay Limited, you will play a vital role in cultivating a positive and engaging work culture for our large workforce. You will collaborate closely with HR, management, and various departments to develop and implement initiatives that promote employee satisfaction, productivity, and retention.

Responsibilities:

  • Design and execute comprehensive employee engagement programs that align with the company's values, goals, and culture
  • Develop strategies to enhance employee morale, motivation, and overall job satisfaction
  • Conduct regular surveys and assessments to gather feedback from employees and measure engagement levels
  • Analyze data and insights to identify trends, areas for improvement, and opportunities to strengthen employee engagement initiatives
  • Organize and coordinate various events, workshops, and activities to foster team building, camaraderie, and a sense of community
  • Collaborate with internal stakeholders to recognize and celebrate employee achievements, milestones, and contributions
  • Provide support and guidance to managers and team leaders on best practices for fostering a positive work environment and promoting employee engagement within their teams
  • Act as a liaison between employees and management, advocating for the needs and interests of our workforce
  • Stay up-to-date on industry trends and best practices in employee engagement, incorporating innovative ideas into our strategies and programs
    Monitor and track the effectiveness of employee engagement initiatives, adjusting strategies as needed to drive continuous improvement

Qualifications:

  • Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
  • Proven 3 years' experience in employee engagement, human resources, or a related role, preferably in a large corporate environment or fintech industry
  • Strong understanding of employee engagement principles, methodologies, and best practices
  • Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization
  • Analytical mindset with the ability to interpret data, draw insights, and make data-driven recommendations
    Creative thinker with the ability to develop innovative and engaging employee programs and initiatives

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Client Engagement Specialist

Lagos, Lagos NGN600000 - NGN1200000 Y EcoGrid Electric

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Client Engagement Specialist
EcoGrid Electric

Lagos Full Time

Energy & Utilities Confidential

  • Minimum Qualification :
Job Description/Requirements

About Ecogrid Electric

Ecogrid Electric is a renewable energy company committed to providing reliable and affordable power solutions to homes and businesses across Nigeria.

Role Overview

We're looking for motivated and confident individuals to join our field sales team. As a Sales Representative, you'll be responsible for promoting and selling Ecogrid products and services to customers within your region.

Responsibilities

  • Identify and approach potential clients.
  • Present and promote Ecogrid products and services.
  • Build and maintain strong customer relationships.
  • Meet monthly sales targets and report progress to team leads.

Requirements

  • Strong communication and interpersonal skills.
  • Self-motivated and confident.
  • Willingness to work on the field.
  • Previous sales experience is an advantage (not compulsory).

Benefits

Free virtual and physical training.

Accommodation, feeding, and transport provided during training.

Continuous mentorship and support.

Opportunity to grow with one of Nigeria's leading clean energy companies.

Apply here:

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Digital Engagement Specialist

Lagos, Lagos NGN3000000 - NGN9000000 Y BOCHEPHARM NIGERIA LIMITED

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Job Summary

  • The Medical Content & Digital Engagement Officer will primarily engage and interact with customers through online channels, responding to medical, pharmaceutical, and scientific inquiries with accuracy and professionalism.
  • This role will also involve creating high-quality, educative content for the company's digital platforms to promote awareness, provide product knowledge, and foster trust among healthcare professionals and the public.
  • The ideal candidate will have a strong background in medical, pharmaceutical, pharmacology, anatomy, or physiology fields, combined with proven digital marketing skills.

Key Responsibilities

  • Create, edit, and publish engaging medical, pharmaceutical, and scientific content for the company's digital platforms.
  • Manage and respond to customer queries across digital channels promptly and professionally.
  • Develop and execute digital engagement strategies targeting healthcare professionals and other stakeholders.
  • Support online educational campaigns, webinars, and product awareness initiatives.
  • Collaborate with cross-functional teams to ensure accuracy and compliance of all medical and promotional content.
  • Monitor and report on engagement metrics, providing recommendations for improvement.

Requirements

  • Bachelor's Degree in Medicine, Pharmacy, Pharmacology, Anatomy, or Physiology (mandatory).
  • Minimum of 3 years' experience in the pharmaceutical industry (experience in a similar role is an advantage).
  • Proven experience in digital marketing and online engagement.
  • Excellent written and verbal communication skills.
  • Strong understanding of medical and pharmaceutical terminology.
  • Ability to work independently and manage multiple projects.

Job Types: Full-time, Permanent

Experience:

  • Digital and medical content creation: 2 years (Required)

License/Certification:

  • Portfolio (Required)
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Client Engagement Specialist

Lagos, Lagos NGN12000000 - NGN24000000 Y Optiva Capital Partners

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POSITION DESCRIPTION

The role of Client Engagement Specialist is to lead Optiva's office-based Client Engagement team to convert 25% of qualified walk-in and inbound leads into multi-product fee income, while safeguarding HNW service standards, regulatory compliance, and data discipline across investment-immigration, international real- estate, and complementary financial-service products.

JOB RESPONSIBILITIES

A. Prospect Engagement

  1. Welcome & profile all walk-ins/referrals; run a structured ≤ 30-min discovery and set clear next steps.

B. Consultative Selling

  1. Map client goals to investment-immigration, international real-estate, and cross-sell options.

  2. Produce a priced, optioned proposal within 24 hours, with assumptions and an acceptance path.

  3. Handle objections using approved playbooks; loop in SMEs for legal/tax/fees; keep within compliance scripts.

C. Pipeline & CRM Discipline

  1. Log every interaction on the same business day; maintain ≥ 95% mandatory fields, accurate stage/probability, and a dated Next Action.

  2. Maintain healthy pipeline coverage and eliminate "orphan" leads.

  3. Store documents/consents via approved channels only (SharePoint/secure links).

D. Follow-up, Conversion & Handover

  1. Time-box follow-ups; convert proposals to closes; collect passport data page/CV and any intake docs.

  2. Hand over a clean pack to the Executive Office within 30 minutes of payment; confirm receipt in Optimus.

  3. Send a 5-sentence summary email to the client (cc RM/CE Lead) that mirrors the CRM Next Action.

E. Client Experience & Retention Support

  1. Trigger NPS/pulse after visits; close the loop on detractors within 24 hours.

  2. If a client gives poor feedback (low NPS), phone them within one business day, apologize, fix the

issue, and confirm they're satisfied—then record what you did.

  1. Run retention call-backs/campaigns for existing clients; surface upsell/cross-sell signals to RM/CE Lead.

  2. Proactively check in with existing clients so they stay engaged (renew, refer, or buy again).

  3. Meet a ≤ 4-hour response SLA to client/prospect messages during business hours.

F. Reporting, Insight & Continuous Learning

  1. Submit a daily activity log and weekly pipeline report; flag blockers with owners & dates

  2. Turn prospect feedback into script/process tweaks and track impact.

  3. Complete quarterly product & sales-skills modules; stay current on programme changes and update talk-tracks/templates.

G. Collaboration & Governance

  1. Coordinate with Marketing (events/leads), Processing (handover), Customer Support/Admin (scheduling).

  2. Marketing (events/leads): Get the attendee list before events; confirm your outreach window after. Give Marketing feedback on which messages worked and which leads converted.

  3. Respect AML/KYC and data-privacy boundaries; never give legal/fees advice beyond script; no cash handling follow escalation protocols.

  4. Perform other duties as assigned within SOPs, SLAs, and compliance guardrails.

KEY SKILLS & COMPETENCIES

Ø Consultative selling approach: diagnose client needs before prescribing solutions

Ø Pipeline coaching and conversion optimization

Ø CRM & Excel proficiency for accurate data capture, quick sourcing, and analysis

Ø Strong objection handling: reduce fear or friction without overselling

Ø Event facilitation: translate attendance into qualified meetings and opportunities

Ø Microsoft 365 scheduling fluency: Outlook & Teams Calendar expertise (time-zone aware invites, agendas, Teams links, attendee management, and attached documents)

Ø Calendar discipline: schedules follow-ups immediately, maintains reminders, logs next actions, and resolves conflicts within 24 hours

Ø Executive presence with polished presentation and assertive yet empathetic client engagement style

Ø Strong communication and active listening skills

Ø Persuasion, negotiation, and closing ability

Ø Critical thinking and problem-solving orientation

Ø High emotional intelligence (EQ)

Ø Data-driven, process-oriented, and detail-focused

Ø Integrity, professionalism, and ethical decision-making

Ø Positive mindset, willingness to learn, and self-motivation

QUALIFICATIONS & EXPERIENCE

v 35 – 45 years of age

v Bachelor's degree in Business, Finance, Economics, Law, Engineering or related discipline (MBA preferred/advantageous)

v 10+ years of experience in inside sales, client success, or relationship management roles

v Minimum of 5 years in team leadership and coaching capacity

v Direct exposure to wealth management, luxury real estate, and/or private banking sectors can be an advantage

v Proven record of building trust with high-net-worth clients, managing complex client portfolios, and driving measurable business outcomes

v Proven record of maintaining compliance, data integrity, and complete audit trails

Job Type: Full-time

Pay: From ₦2,000,000.00 per month

Application Question(s):

  • Are you within the required age bracket ?

Education:

  • Higher National Diploma (Required)

Experience:

  • relevant work : 10 years (Required)

Location:

  • Lagos (Required)
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Digital Engagement

Lagos, Lagos NGN1500000 - NGN3000000 Y EDEN OASIS

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Job Description

Job Vacancy: Digital Engagement & Content Manager (Social Media)

Location: Osapa, Lekki, Lagos

Application Deadline: 5th September, 2025

Start Date: Immediate

About Eden Oasis Realty:

Eden Oasis Realty is one of Nigeria's most prominent real estate brokerage firms, known for delivering a mix of luxury, innovation, and trust in the real estate market. We have a large and growing presence across digital platforms, connecting with clients and audiences in Nigeria and the diaspora. As our company expands, we're seeking a dynamic Digital Engagement & Content Manager (Social Media) to take full charge of our online presence, audience engagement, and content strategy across all brand pages including our corporate and lifestyle culture platforms.

Role Overview:

The Digital Engagement & Content Manager will be responsible for planning, executing, and managing the content and engagement strategies across all of Eden Oasis' social media platforms. This includes our main brand accounts, property showcase pages, lifestyle, shows/series and company culture pages and others. The ideal candidate is creative, proactive, organized, and passionate about using digital content to tell powerful brand stories and engage meaningfully with audiences.

Key Responsibilities: Content Creation & Strategy

  • Develop and implement a comprehensive digital content strategy for all social media accounts.
  • Plan, create, and schedule high-quality and engaging content (reels, videos, graphics, captions, carousels, etc.) tailored to each platform (Instagram, TikTok, YouTube, Facebook, LinkedIn, X, and others).
  • Align content with brand goals, real estate campaigns, property listings, and company events.
  • Coordinate with the in-house creative/media team to produce photo and video content (e.g., behind-the-scenes, team activities, company culture moments, client features, etc.).
  • Stay up-to-date with trends and incorporate them into relatable, brand-consistent content.

Digital Engagement & Community Management

  • Monitor and manage daily engagement across all platforms: replying to comments, DMs, inquiries, and maintaining a friendly, brand-aligned tone.
  • Build and grow active communities around each brand page by encouraging audience participation, responding to feedback, and initiating conversations.
  • Identify and build relationships with influencers, creators, and relevant stakeholders for collaboration or brand amplification.

Social Media Management

  • Manage and oversee all Eden Oasis social media accounts.
  • Use scheduling tools to plan consistent and well-timed posts across all platforms.
  • Optimize bios, hashtags, profile links, and branding for each platform.

Analytics & Reporting

  • Track key performance indicators (KPIs) such as engagement rates, reach, follower growth, website clicks, and video views.
  • Provide weekly and monthly performance reports with insights and recommendations for improvement.
  • Adjust strategies based on performance data to improve content relevance and engagement.

Cross-Department Collaboration

  • Work closely with the sales, marketing, and HR teams to promote campaigns, new listings, team activities, and recruitment drives.
  • Collaborate with podcast and YouTube teams to create promotional content.

Requirements & Expectations:

  • Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
  • 2–4 years of hands-on experience in social media management, preferably for a lifestyle, real estate, or creative brand.
  • Excellent written communication skills with a strong grasp of grammar, tone, and storytelling.
  • Proficiency in content creation tools like Canva, CapCut, Adobe Suite, or other editing tools.
  • Familiarity with social media management tools (e.g., Buffer, Hootsuite, Meta Business Suite).
  • Strong understanding of platform algorithms, content trends, and community building.
  • Ability to multitask and manage multiple pages without dropping quality or engagement.
  • Must be creative, detail-oriented, and deeply passionate about digital engagement.
  • Experience in video editing or basic filming is a huge plus.
  • Must be based in Lagos or willing to relocate to Lekki.
  • Must be available to resume immediately.

What We Offer:

  • A vibrant, creative work environment in one of Nigeria's most innovative real estate brands.
  • Room for growth and personal development.
  • Opportunity to build a powerful, well-respected digital brand.
  • Competitive salary and bonuses based on performance.
  • Access to real estate industry knowledge and content resources.

Only shortlisted candidates will be contacted.

Eden Oasis Realty is an equal opportunity employer. If you live and breathe digital content, love bringing brands to life online, and want to grow with a fast-paced, people-focused company — we want to hear from you

Job Type: Full-time

Ability to commute/relocate:

  • Lekki: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you currently employed?
  • What is your salary expectation for this role?
  • Please share the link to your Instagram profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
  • Please share the link to your LinkedIn profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
  • What additional skills do you possess that could give you a competitive advantage in this role?
  • How do you measure and report performance on social media?
  • Do you have a Bachelor's degree in Marketing, Communications, Digital Media, or a related field?
  • Provide links to social media pages or content portfolios you've managed or contributed to.
  • Briefly describe a content strategy or campaign you've successfully executed.
  • Have you ever managed multiple brand accounts across different platforms?
  • Which tools or software do you use for content creation or scheduling?
  • How many years of social media/content management experience do you have?

Location:

  • Lekki (Required)
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Engagement Assistant

Lagos, Lagos NGN1200000 - NGN2400000 Y eHealth4everyone

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Job Description

eHealth4everyone is a digital health enterprise based in Nigeria (Africa) contributing to health service delivery using data science and information technology. At ehealth4everyone, our goal is saving lives and our approach is information and technology. We believe that if health is a right, proven digital health solutions and expertise such as ours should not be a privilege.

We are recruiting to fill the position below:

Job Position: Engagement Assistant

Job Location: Abuja (FCT)

Job Description

  • We are looking for an experienced Engagement Assistant to support the engagement team in creating meaningful connections with stakeholders.
  • He / She will collaborate with the engagement team to implement strategies that drive positive interaction, enhance brand awareness and increase overall satisfaction among our target audience.

Responsibilities

  • Assist in developing and executing engagement strategies that align with our organization's goals.
  • Contribute to the creation and curation of engaging content to keep stakeholders informed and interested in our activities.
  • Assist in conducting market research, competitor analysis, and audience segmentation to gain insights into engagement trends and opportunities for improvement.
  • Work with cross-functional teams, such as business development and public health team on joint projects and products that align with engagement objectives and support overall business goals.
  • Help collect and analyze feedback from stakeholders through surveys, reviews, and other sources.
  • Assist in gathering and analyzing data related to engagement metrics, feedback, and customer satisfaction to measure the effectiveness of engagement strategies.

Requirements

  • A Bachelor's Degree in Marketing, Communications, Public Relations, Business Administration, or a related field is required.
  • Excellent written and verbal communication skills are essential for engaging with stakeholders effectively and creating compelling content.
  • Detail-oriented and capable of managing multiple tasks, deadlines, and priorities to support engagement initiatives effectively.
  • Basic analytical skills to interpret data, track engagement metrics, and draw insights for informed decision-making.
  • Collaborative and able to work effectively in a team environment, supporting colleagues and contributing to shared goals.
  • A creative mindset to identify innovative solutions and approaches to enhance engagement and interactions with stakeholders.
  • Willingness to adapt to changing circumstances and embrace new challenges with a positive attitude.
  • A genuine interest in building connections, fostering relationships, and contributing to impactful engagement strategies.
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Engagement Associate

Lagos, Lagos NGN1500000 - NGN3000000 Y Etcon Analytical and Environmental Services Ltd

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Today

Engagement Associate
Etcon Analytical and Environmental Services Ltd
Sales

Lagos Full Time

Healthcare NGN 75, ,000

Easy Apply

Job Summary

We are looking to hire an Engagement Associate to join our team. This role centers on developing meaningful engagement strategies within exhibitions. Acts as a frontline ambassador for supporting visitor experience and basic operations.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years
Job Description/Requirements

Responsibilities:

  • Developing exhibitions' engagement strategies, partnerships and evaluation
  • Engaging sponsors from contract signing to post-event follow-up, ensuring seamless communication and a positive experience throughout.
  • Maintaining and deepening sponsor relationships, exploring renewals and upsell opportunities.
  • Provide orientation, and details on exhibitions and programs
  • Manage check-ins, respond to inquiries, and collect visitor feedback.
  • Operational Support
  • Partner with internal teams and external stakeholders to inspire creative audience initiatives.
  • Bring fresh, inclusive voices and ideas into exhibitions and programming.
  • Manage project deliverables, budgets, and schedules.
  • Collect feedback, evaluate impact, and apply findings to future initiatives for continuous improvement.
  • Handling guest interactions and supporting day-to-day operations.
  • Creating content, forging partnerships, conducting outreach, and tracking effectiveness.
  • Acts as a public-facing team member, ensuring smooth visitor experiences and supporting exhibition operations.
  • Managing opening and closing procedures
  • Providing administrative and logistical support in organizing member and supporter events.
  • Helping produce reports that track and illustrate the engagement team's outcomes and impact.
  • Designing and delivering inclusive, engaging programs linked to exhibitions and research.
  • Collaborating with internal teams and external partners to co-create meaningful cultural offerings.
  • Managing budgets and timelines and delivering programs on time; collecting feedback and driving continuous enhancements.
  • Handling schedules, budgets, documentation, and program evaluation.
  • Oversee logistics such as booth setup, space allocation, signage, and activations in collaboration with event staff.
  • Identify emerging sponsor opportunities, market trends, and competitive insights to inform strategic outreach.
    Any other duties as may be assigned.

Requirements:

  • Bachelor's Degree in Marketing, Business Administration, or a related field.
  • Minimum of 3 - 5 years of experience managing trade shows or similar events.
  • Strong organizational, project management, and multitasking skills.
  • Excellent communication, negotiation, and interpersonal abilities.
  • Proficiency in Microsoft Office Suite and event management software.
  • Ability to travel occasionally and work flexible hours, including weekends.
  • Proven track record of successfully managing budgets and achieving event objectives.
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Digital Engagement

Lagos, Lagos NGN1200000 - NGN3600000 Y EDEN OASIS

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Job Description

Job Vacancy: Digital Engagement & Content Manager (Social Media)

Location: Osapa, Lekki, Lagos

Application Deadline: 12th October, 2025

Start Date: Immediate

About Eden Oasis Realty:

Eden Oasis Realty is one of Nigeria's most prominent real estate brokerage firms, known for delivering a mix of luxury, innovation, and trust in the real estate market. We have a large and growing presence across digital platforms, connecting with clients and audiences in Nigeria and the diaspora. As our company expands, we're seeking a dynamic Digital Engagement & Content Manager (Social Media) to take full charge of our online presence, audience engagement, and content strategy across all brand pages including our corporate and lifestyle culture platforms.

Role Overview:

The Digital Engagement & Content Manager will be responsible for planning, executing, and managing the content and engagement strategies across all of Eden Oasis' social media platforms. This includes our main brand accounts, property showcase pages, lifestyle, shows/series and company culture pages and others. The ideal candidate is creative, proactive, organized, and passionate about using digital content to tell powerful brand stories and engage meaningfully with audiences.

Key Responsibilities: Content Creation & Strategy

  • Develop and implement a comprehensive digital content strategy for all social media accounts.
  • Plan, create, and schedule high-quality and engaging content (reels, videos, graphics, captions, carousels, etc.) tailored to each platform (Instagram, TikTok, YouTube, Facebook, LinkedIn, X, and others).
  • Align content with brand goals, real estate campaigns, property listings, and company events.
  • Coordinate with the in-house creative/media team to produce photo and video content (e.g., behind-the-scenes, team activities, company culture moments, client features, etc.).
  • Stay up-to-date with trends and incorporate them into relatable, brand-consistent content.

Digital Engagement & Community Management

  • Monitor and manage daily engagement across all platforms: replying to comments, DMs, inquiries, and maintaining a friendly, brand-aligned tone.
  • Build and grow active communities around each brand page by encouraging audience participation, responding to feedback, and initiating conversations.
  • Identify and build relationships with influencers, creators, and relevant stakeholders for collaboration or brand amplification.

Social Media Management

  • Manage and oversee all Eden Oasis social media accounts.
  • Use scheduling tools to plan consistent and well-timed posts across all platforms.
  • Optimize bios, hashtags, profile links, and branding for each platform.

Analytics & Reporting

  • Track key performance indicators (KPIs) such as engagement rates, reach, follower growth, website clicks, and video views.
  • Provide weekly and monthly performance reports with insights and recommendations for improvement.
  • Adjust strategies based on performance data to improve content relevance and engagement.

Cross-Department Collaboration

  • Work closely with the sales, marketing, and HR teams to promote campaigns, new listings, team activities, and recruitment drives.
  • Collaborate with podcast and YouTube teams to create promotional content.

Requirements & Expectations:

  • Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
  • 2–4 years of hands-on experience in social media management, preferably for a lifestyle, real estate, or creative brand.
  • Excellent written communication skills with a strong grasp of grammar, tone, and storytelling.
  • Proficiency in content creation tools like Canva, CapCut, Adobe Suite, or other editing tools.
  • Familiarity with social media management tools (e.g., Buffer, Hootsuite, Meta Business Suite).
  • Strong understanding of platform algorithms, content trends, and community building.
  • Ability to multitask and manage multiple pages without dropping quality or engagement.
  • Must be creative, detail-oriented, and deeply passionate about digital engagement.
  • Experience in video editing or basic filming is a huge plus.
  • Must be based in Lagos or willing to relocate to Lekki.
  • Must be available to resume immediately.

What We Offer:

  • A vibrant, creative work environment in one of Nigeria's most innovative real estate brands.
  • Room for growth and personal development.
  • Opportunity to build a powerful, well-respected digital brand.
  • Competitive salary and bonuses based on performance.
  • Access to real estate industry knowledge and content resources.

Only shortlisted candidates will be contacted.

Eden Oasis Realty is an equal opportunity employer. If you live and breathe digital content, love bringing brands to life online, and want to grow with a fast-paced, people-focused company — we want to hear from you

Job Type: Full-time

Ability to commute/relocate:

  • Lekki: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you currently employed?
  • What is your salary expectation for this role?
  • Please share the link to your Instagram profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
  • Please share the link to your LinkedIn profile. Please ensure that you provide a visible, accessible, valid, and active profile. Candidates without a valid and visible account will not be considered.
  • What additional skills do you possess that could give you a competitive advantage in this role?
  • Do you have a Bachelor's degree in Marketing, Communications, Digital Media, or a related field?
  • Provide links to social media pages or content portfolios you've managed or contributed to.
  • Have you ever managed multiple brand accounts across different platforms?
  • Which tools or software do you use for content creation or scheduling?
  • How many years of social media/content management experience do you have?

Location:

  • Lekki (Required)
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Customer and Sales Engagement Specialist

Abuja, Abuja Federal Capital Territory NGN900000 - NGN1200000 Y TalentPop

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Today

T

Customer and Sales Engagement Specialist
TalentPop App

Abuja Full Time

IT & Telecoms Confidential

  • Minimum Qualification :
  • Experience Level : Entry level
  • Experience Length : 1 year
Job Description/Requirements

Join TalentPop App as a Customer and Sales Engagement Specialist

Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want you on our team

What You'll Do

  • Support Customers: Assist shoppers via phone, email, live chat, and SMS with inquiries, orders, returns, and refunds.
  • Product Guidance: Provide personalized product recommendations and address shopping-related concerns.
  • Order Management: Track and manage orders, ensuring timely updates and resolutions.
  • Drive Sales: Identify upsell and cross-sell opportunities to increase customer satisfaction and revenue.
  • Maintain Records: Keep accurate customer records and gather feedback to enhance the shopping experience.
    Team Collaboration: Work with the team to suggest improvements based on customer insights.

What We're Looking For

  • 1+ year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with platforms like Shopify and CRM tools.
  • Sales-oriented mindset with a talent for suggesting relevant products.
  • Highly organized with excellent attention to detail.
    Thrives in a fast-paced, remote work environment.

Technical Requirements

  • Stable DSL, Cable, or Fiber internet connection (minimum 20 Mbps, LAN required)
    Personal PC or laptop with a minimum i5 processor.

Why Join TalentPop App?

  • Commissions and annual increases.
  • Paid time off and HMO coverage.
  • Performance and recognition incentives.
  • Permanent work-from-home setup.
    Opportunities for growth within a vibrant and supportive team.

When applying, use application code: BCS

Ready to make online shopping better for everyone? and join our team

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Borrower Engagement Officer

Lagos, Lagos NGN60000 - NGN75000 Y Fad design Global

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Job Description

VACANCY VACANCY VACANCY

COMPANY: Snappy Credit limited is a Fintech company that provides quick loans to customers via an online process

Job Location: IKEJA

Job Title : Borrower Engagement Officer

.Company Benefits

  1. Basic salary: 60k

  2. Bonus: daily bonus, weekly bonus, (up to 15k)

  3. Phone compensation ( Airtime & data)

  4. Skills training within one week of joining the company and transportation subsidies.

  5. Permission to work from home (return to office for skills training if not performing well)

  6. Salary increased in three months and again in six months.

  7. Year-end bonus for good performance every year.

Employment Type: Full-time

RESPONSIBILITY:

  • Maintain regular communication with borrowers to remind, encourage, and support timely loan repayment.
  • Educate borrowers on loan terms, repayment schedules, and financial literacy.
  • Monitor borrower accounts to identify early warning signs of repayment challenges.
  • Provide advice and workable repayment options for struggling borrowers.
  • Escalate delinquent accounts to the credit recovery team when necessary.
  • Build positive borrower relationships to strengthen trust and repayment commitment.
  • Conduct follow-up calls, field visits, or digital engagements to recover arrears.
  • Maintain accurate borrower interaction records and prepare periodic reports.
  • Collaborate with loan officers, recovery officers, and credit control teams to minimize default rates.

REQUIREMENTS:

  • Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years work experience.
  • Previous experience in tele-collections or Customer Service will be an added advantage
  • Strong interpersonal and communication skills (verbal, written, and negotiation).
  • Ability to handle sensitive borrower issues with empathy and professionalism.
  • Analytical mindset with ability to assess repayment risks.
  • Proficiency in MS Office and loan management systems.
  • Good organizational and record-keeping skills.
  • Must have Smart Phone.(Android or iPhone)Method of Application:

Interested and qualified candidates should send their CV using the Job on WhatsApp and a copy

to:

using the Job Title as the subject of the email.

Job Types: Full-time, Permanent, New grad

This advertiser has chosen not to accept applicants from your region.
 

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