143 Engagement Officer jobs in Nigeria

VACANCY VACANCY VACANCY

COMPANY: Snappy Credit limited is a Fintech company that provides quick loans to customers via an online process

Job Location: IKEJA

Job Title : Borrower Engagement Officer

.Company Benefits

1. Basic salary: 60k

2. Bonus: daily bonus, weekly bonus, (up to 15k)

3. Phone compensation ( Airtime & data)

4. Skills training within one week of joining the company and transportation subsidies.

5. Permission to work from home (return to office for skills training if not performing well)

6. Salary increased in three months and again in six months.

7. Year-end bonus for good performance every year.

Employment Type: Full-time

RESPONSIBILITY:

• Maintain regular communication with borrowers to remind, encourage, and support timely loan repayment.
• Educate borrowers on loan terms, repayment schedules, and financial literacy.
• Monitor borrower accounts to identify early warning signs of repayment challenges.
• Provide advice and workable repayment options for struggling borrowers.
• Escalate delinquent accounts to the credit recovery team when necessary.
• Build positive borrower relationships to strengthen trust and repayment commitment.
• Conduct follow-up calls, field visits, or digital engagements to recover arrears.
• Maintain accurate borrower interaction records and prepare periodic reports.
• Collaborate with loan officers, recovery officers, and credit control teams to minimize default rates.

REQUIREMENTS:

• Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong interpersonal and communication skills (verbal, written, and negotiation).
• Ability to handle sensitive borrower issues with empathy and professionalism.
• Analytical mindset with ability to assess repayment risks.
• Proficiency in MS Office and loan management systems.
• Good organizational and record-keeping skills.
• Must have Smart Phone.(Android or iPhone)Method of Application:

Interested and qualified candidates should send their CV using the Job on WhatsApp and a copy

to:

using the Job Title as the subject of the email.

Job Types: Full-time, Permanent, New grad

VACANCY VACANCY VACANCY

COMPANY: Snappy Credit limited is a Fintech company that provides quick loans to customers via an online process

Job Location: IKEJA

Job Title : Client Engagement Officer

.Company Benefits

1. Basic salary: 60k

2. Bonus: daily bonus, weekly bonus, (up to 15k)

3. Phone compensation ( Airtime & data)

4. Skills training within one week of joining the company and transportation subsidies.

5. Permission to work from home (return to office for skills training if not performing well)

6. Salary increased in three months and again in six months.

7. Year-end bonus for good performance every year.

Employment Type: Full-time

RESPONSIBILITY:

• Relationship Management: Serve as the primary point of contact for clients, ensuring their needs are understood and met.
• Client Onboarding: Support new clients through the onboarding process, guiding them on how to use products or services effectively.
• Communication: Regularly engage clients through calls, emails, and meetings to gather feedback, provide updates, and strengthen relationships.
• Problem Resolution: Handle client inquiries, concerns, and complaints promptly and professionally.
• Client Retention: Develop strategies to improve customer satisfaction and reduce client churn.
• Reporting: Track and report on client engagement metrics, feedback, and overall satisfaction levels.
• Collaboration: Work with internal teams (sales, marketing, operations) to ensure smooth service delivery.
• Upselling & Cross-Selling: Identify opportunities to offer additional products or services that meet client needs.

REQUIREMENTS:

• Previous experience in loan management, customer relations, or financial services.
• Excellent interpersonal and communication skills.
• Strong problem-solving and negotiation skills.
• Ability to build and maintain positive client relationships.
• Proficiency in CRM tools and MS Office Suite.
• Strong organizational and time management skills.
• Must have Smart Phone.(Android or iPhone)Method of Application:

Interested and qualified candidates should send their CV using the Job on WhatsApp and a copy

to:

using the Job Title as the subject of the email.

Job Type: Full-time

We're Hiring: Fleet Engagement Officer (1PL & 3PL) – Logistics

Locations: Nasarawa | Abuja | Benin | port harcout

Department: Logistics/Operations

Employment Type: Full-Time

Are you experienced in logistics and passionate about optimizing operations? We're looking for a Fleet Engagement Officer (1PL & 3PL) to join our team In this role, you'll coordinate logistics operations, manage 1PL and 3PL relationships, and play a key role in expanding and strengthening our delivery network.

Key Responsibilities:

• Manage logistics operations across your assigned cluster (Nasarawa | Abuja | Benin | port harcout).
• Work closely with 1PL and 3PL partners to assign and track daily shipments.
• Address and resolve delivery-related issues such as delays, damages, and routing challenges.
• Plan shipment volumes in collaboration with partners to ensure capacity readiness.
• Ensure accurate daily shipment reconciliation, closure, and remittance.
• Monitor and analyze partner performance metrics to drive improvements.
• Act as the primary liaison between MOVAM and logistics partners, ensuring clear and consistent communication.
• Optimize logistics processes, including loading coordination, route planning, and on-time delivery.
• Support the identification, vetting, and onboarding of new 3PL partners to expand the logistics network.

Requirements:

• Strong organizational and coordination skills.
• Effective communication and stakeholder management abilities.
• Prior experience in logistics, operations, or supply chain (preferred).
• Proactive, data-driven, and results-oriented mindset.
• Familiarity with logistics operations in any of the listed cities is a plus.

How to Apply:

Send your CV to using "Partner Associate (1PL & 3PL)" as the subject of the email.

Please indicate your preferred location (*Nasarawa | Abuja | Benin | port harcout)* in the body of your message.

Job Type: Full-time

Pay: ₦100, ₦150,000.00 per month

Company Description

MyMedicalBank is a digital healthcare solutions provider in Nigeria, offering services such as HomeCare, Telemedicine, Clinic Visit, Health Market, Health Jobs, and EMR/PHR. These solutions enable healthcare providers to deliver services to consumers at home, on-site, and online. MyMedicalBank is based in Lagos State, Nigeria, and is at the forefront of revolutionizing healthcare delivery in the country.

Role Description

We are currently seeking an ambitious and energetic Content Creator who can also serve as support to our customer service. You will be the storyteller behind our online presence, capturing, creating and sharing engaging content that reflects our brand while also supporting our customer service online and offline.

Job Summary

1. Create engaging content across social media.

2. Build and maintain relationships with customers, clients and key personnel within third party organisations.

Responsibilities:

Create engaging and appropriate video content for TikTok, Instagram, YouTube and other channels.

Manage social media posting schedules for Facebook, Twitter, Instagram, LinkedIn and Twitter.

Edit video and photo while maintaining a consistent brand aesthetics

Escalate and resolve customer complaints professionally

Keep records of customer interactions, process customer accounts and file documents.

Person Specifications

Experience in content creation and customer support

Strong skills in photo/video capture and editing (Adobe premiere, CapCut, Canvas etc.)

Familiarity with CRM systems and practices

Customer orientation and ability to respond to different types of characters

Excellent communication and presentation skills

Today

J

Abuja Full Time

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 1 year

Job Title: Employee Relations and Engagement Officer

Location: Abuja

Job Purpose

ADVERTISEMENT

The Employee Relations and Engagement Officer is responsible for fostering a positive and productive work environment. The role holder will be responsible for promoting employee engagement, resolving employee relations issues, and ensuring compliance with employment laws and company policies. This role plays a critical part in building and maintaining a strong and engaged workforce.

Core Responsibilities

Employee Relations Management:

• Investigate, mediate, and resolve employee relations issues such as workplace conflicts, harassment, discrimination, and disciplinary matters.
• Provide guidance and support to employees on a range of issues, including work-life balance, career development, and personal concerns.
• Interpret and advise employees and managers on company policies, procedures, and employment laws.
• Conduct thorough and impartial investigations into employee complaints and allegations.
  Assist in the development and implementation of disciplinary actions, ensuring fairness and consistency.

Employee Engagement Initiatives

• Plan and execute employee engagement initiatives such as employee recognition programs, social events, and team-building activities.
• Conduct employee surveys, focus groups, and other feedback mechanisms to assess employee morale and identify areas for improvement.
• Analyze employee data (e.g., turnover rates, engagement surveys) to identify trends and areas of concern.
  Foster a healthy and supportive work environment that promotes employee well-being and work-life balance.

Legal And Compliance

• Ensure compliance with all applicable employment laws and regulations (e.g., labor laws, anti-discrimination laws).
• Provide guidance to management on legal and regulatory issues related to employment.
• Stay informed of changes in employment laws and regulations.
  Maintain accurate and confidential records of all employee relations matters.

Employee Communications

• Communicate effectively with employees on company policies, procedures, and important announcements.
• Communicate with employees regarding employee relations issues and concerns.
  Develop and distribute employee communications materials, such as newsletters and internal memos.

Training And Development

• Conduct training sessions on employee relations topics, such as workplace harassment, discrimination, and conflict resolution.
• Develop and maintain training materials related to employee relations.
  Assist in the development of employee growth and development programs

Data Analysis And Reporting

• Analyze employee data to identify trends and areas for improvement.
• Prepare reports on employee relations metrics, such as employee turnover, employee satisfaction, and grievance rates.
  Track key performance indicators (KPIs) related to employee engagement and satisfaction.

Stakeholder Management

• Build and maintain strong relationships with employees, managers, and other stakeholders.
• Collaborate with other HR functions, such as recruitment, compensation, and benefits.
  Consult with legal counsel on complex employment law issues.

Requirements

Educational Requirements:

Bachelor's Degree Human Resources Management, Business Administration, Industrial Relations, or in a related field.

Professional Requirements

Relevant professional certifications (such as ACIPM, PHR, SPHR certifications, etc.) is an added advantage.

Experience Requirements

1-4 years proven experience in experience in employee relations, with a strong understanding of employment laws and regulations.

Knowledge Requirements

• In-depth knowledge of federal, state, and local employment laws.
• Strong understanding of human resources principles and best practices.
• Knowledge of employee relations issues, such as conflict resolution, discipline, and investigations.
• Knowledge of employee engagement strategies and best practices.
• Excellent written and verbal communication, interpersonal, and negotiation skills.
  Ability to analyze data and interpret trends.

Skill Requirements

• Excellent communication and interpersonal skills.
• Strong relationships management skills with employees, managers.
• Conflict resolution skills to effectively resolve employee conflicts and disputes through mediation, negotiation, and other appropriate methods.
  Strong analytical and problem-solving skills to identify root causes of issues.

Personal Abilities

• Professional attitude towards work.
• Shares the AMCE's vision.
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers.
• Supportive and approachable and capable of inspiring confidence in staff members.
• Ability to adapt accordingly.
  High levels of honesty and integrity.

How To Apply

To apply for the ongoing Deloitte Job recruitment, visit the APPLICATION PORTAL to submit your application

Deadline: February 21, 2025

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Light Heights Global Services Limited is a high profile learning and training institute in international educational, with over 90% success in placement of Nigeria students into American Universities.

We are recruiting to fill the position below:

Job Position: Business Development Officer

Job Location: Lagos Mainland, Lagos

Employment Type: Full-time

Summary

• We are seeking a dynamic and results-driven Business Development Officer to join our team.
• This position requires someone with a strong background in marketing and business development who can take ownership of creating and executing strategies to drive the growth of our company.

Responsibilities

• Identify and generate new business opportunities in the marketplace.
• Develop and maintain relationships with potential clients, partners, and stakeholders.
• Conduct market research to identify emerging trends and competitive landscape.
• Assist in the creation and execution of marketing campaigns.
• Prepare business proposals and presentations to secure new business.
• Collaborate with internal teams to ensure smooth project delivery.
• Meet or exceed established sales targets and KPIs.

Requirements

• A degree in Business, Marketing, or a related field (BSc or HND).
• A minimum of 2 years of experience in business development or marketing.
• Strong communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and CRM tools.
• Familiarity with digital marketing strategies is a plus.

Method of Application

Interested and qualified candidates should send their applications to: using the Job Position as the subject of the email.

Today

Abuja Full Time

Retail, Fashion & FMCG NGN 75, ,000

Easy Apply

We are seeking a proactive and result-oriented Business Development Officer to drive business growth, expand market presence, and establish strong client relationships. The ideal candidate will have a passion for sales, a strategic mindset, and the ability to identify and convert new opportunities.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years

Responsibilities:

• Identify and pursue new business opportunities to expand our market presence.
• Build and maintain strong relationships with partners and clients.
• Develop and implement strategic plans to enhance sales and profitability.
• Directly oversee the growth of assigned markets and clients.
• Represent the company at industry events, meetings, and conferences.
• Analyze market trends to inform business strategies.
  Collaborate with marketing and product teams to drive promotional efforts.

Requirements:

• Bachelor's degree in business administration, marketing, sales, or a related field.
• 2 years plus proven experience in business development, sales, or a related field.
• Strong analytical and negotiation skills.
• Excellent communication and interpersonal abilities.
• Familiarity with e-commerce platforms and digital marketing strategies.
  Self-motivated with a results-oriented mindset.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and development.
  A collaborative and innovative work environment.

Location: Abuja

Remuneration: NGN 120,000 – 150,000

Deadline: 15th September, 2025.

Location:
Asokoro, Abuja (on-site only, not remote or hybrid)

Salary:
₦200,000 + commission on deals closed

We are hiring for a
Business Development Officer
who will lead our revenue drive, build partnerships, and launch monetization strategies that deliver results. This is a
team lead role
— ideal for someone who is ambitious, strategic, and passionate about building something impactful.

What You'll Be Doing

• Launch and monetize new programs, secure sponsorships, and run high-impact campaigns.
• Develop and implement systems, processes, and performance structures for repeatable revenue growth.
• Design monetization plans, execute revenue-driving initiatives, and build sustainable growth models.
• Drive both inbound (digital campaigns, lead generation) and outbound (prospecting, sponsorships, partnerships) sales strategies.
• Mentor and lead a team to deliver measurable results.

Key Performance Objectives (KPOs)

We are looking for someone whose past achievements show the ability to:

• Monetize training programs, academies, or courses with real sales results.
• Secure sponsorships/deals worth ₦00M–₦1 and build pipelines for repeatable growth.
• Launch new initiatives and turn them into paying customer streams within 6 months.
• Lead events with 200+ attendees while growing sponsorship and conversions.
• Build lead engines and digital campaigns that consistently generate qualified leads.
• Improve funnel conversion rates using testing, automation, and CRM tools.
• Pilot and scale new revenue streams contributing M+ within a year.
• Lead a team with structure — delivering results across multiple revenue initiatives.
• Drive collaborative partnerships with organizations to expand reach and revenue.

What Success Looks Like

• You deliver quick revenue wins within the first 30 days.
• Sponsorship and partnership pipelines are running within the first quarter.
• Programs and events are launched with profitability in focus.
• Systems and processes are set up so growth is consistent and repeatable.
• A sales/marketing engine is built with automation and dashboards that track performance.

About You

This role is for someone who is both a
Builder
and an
Improver
:

• As a
  Builder
  , you can launch and scale programs, events, and partnerships quickly. You know how to create momentum and turn business conversations into monetizable opportunities.
• As an
  Improver
  , you put structures in place — CRMs, performance dashboards, reporting systems — that make growth sustainable.

You are:

• Accountable for direct revenue outcomes, not just activity.
• Skilled at both inbound and outbound sales generation.
• Comfortable with data, reporting, and systems that track results.
• Experienced in leading and mentoring teams to deliver measurable outcomes.
• A proactive go-getter who thrives in fast-paced environments and can balance short-term wins with long-term sustainability.

If you are ready to take on a career-defining role in Abuja, work with a vibrant team, and deliver measurable results, we want to hear from you.

Blue Torch Home Care Limited Nigeria's Leading Home Health Agency

Are you passionate about driving growth, building partnerships, and making a difference in healthcare?

Blue Torch Home Care Limited is expanding and we're looking for a dynamic Business Development Officer to join our team

Key Responsibilities

• Identify and engage new business opportunities and partners (hospitals, HMOs, corporates, NGOs and others )

• Lead marketing and outreach strategies to grow client base

• Represent Blue Torch at community events, conferences, and exhibitions

• Work with management to develop franchise and expansion plans

• Develop proposals and negotiate strategic partnerships

• Generate leads and follow up on prospects through field visits and digital campaigns

• Monitor industry trends and competitor activity

Requirements

• A degree in Business, Marketing, Health Administration, or a related field

• Minimum 2 years of relevant experience (healthcare or service industry preferred)

• Excellent communication, presentation, and negotiation skills

• Self-driven, confident, and able to meet targets

• Must be proficient in digital tools (MS Office, CRM, email campaigns)

• Ability to travel and work with minimal supervision

Location

Lagos, Abuja, Port Harcourt, and other major Nigerian cities

What We Offer

• Competitive salary and performance-based bonuses

• Opportunity to work in a mission-driven, fast-growing healthcare brand

• Training, mentorship, and career growth pathway

• A supportive and inclusive team culture

How to Apply

Submit your CV and a brief cover letter to:

Complete our Join Us form :

Deadline: 5th September 2025

• Join Us in Bringing Premium Home Healthcare to Every Nigerian Home