301 Employment Support jobs in Nigeria

Today

Lagos Full Time

Energy & Utilities NGN 900,000 - 1,200,000

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We are seeking a Field Technical Support Specialist to provide onsite technical assistance for IT systems, hardware, and applications in field operations. This role involves troubleshooting, maintaining equipment, and ensuring reliable IT services to support day-to-day field activities. The successful candidate will act as the first point of contac

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 5 years

Responsibilities:

• Provide on-site technical support for field users, hardware, and applications.
• Troubleshoot and resolve issues related to laptops, printers, mobile devices, and connectivity.
• Support installation, configuration, and maintenance of IT equipment in field locations.
• Assist with network connectivity, VPN, and remote access troubleshooting.
• Monitor and report recurring field IT issues, escalating to higher-level support when required.
• Document incidents, solutions, and field IT procedures.
• Ensure compliance with IT security and company standards in field operations.
• Collaborate with central IT teams for system upgrades, patches, and new deployments.
• Provide basic user training and guidance on IT tools and best practices.
  Expected Service Delivery Expertise for Information Management and Records/Document Control (extracted from SOW)

Requirements:

• HND/Bachelor's degree in IT, Computer Science, or a related field.
• Minimum of 5+ years' experience in IT support, preferably in field/remote environments.
• Basic knowledge of hardware troubleshooting, operating systems (Windows/Linux), and common applications.
• Familiarity with networking basics (LAN, Wi-Fi, VPN).
• Strong communication and problem-solving skills.
• Willingness to work in field/remote environments with minimal supervision.
• Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals are an advantage.

MAIN FUNCTIONS

• Performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks.
• Analyzes, detects, identifies and corrects technical problems and deficiencies. Configures and installs computer hardware and software.
• Manages inventory control of IT equipment and supplies. Upgrades hardware and software components.
• Maintains IT hardware asset and software tracking. Monitors and collects data on system performance. Position will receive direction and support.
• This position level would typically include junior Technical Analyst performing mostly basic tasks. Prior extensive experience not required.
• SKILLS AND QUALIFICATIONS
• Extensive working knowledge of PCs, network hardware, operating systems, software and network communication protocols. Excellent communication and customer service skills.

Job Type: Contract

Contract length: 12 months

Pay: ₦60, ₦80,000.00 per day

About IT Service Africa (ITSA)

IT Service Desk Africa is a leading technology solutions provider specialising in delivering cutting-edge IT services across the private and public sectors. Our expertise spans IT Managed Services, Process Re-engineering, automation and artificial intelligence, Software Design, IT security frameworks and audits, Sales Services, and IT Infrastructure Setup. We are committed to driving digital transformation and ensuring organisations achieve operational efficiency with innovative IT solutions.

About the Opportunity

We are building a pool of highly skilled IT professionals to support a major project in the IT support sector. This is a pre-selection call for qualified candidates whose expertise and certifications align with global best practices in IT service delivery. Selected professionals from this pool will be invited to join the project team.

Open Roles / Areas of Expertise Needed

We are looking for professionals with proven experience in the following areas:

1. IT Support Service

○ Education: Minimum HND/University Degree in a relevant field.

○ Certifications: ITIL v3 Foundation, Microsoft Certification (at least one).

○ Training: Customer focus/User Experience.

2. IT Request & Asset Management Support

○ Education: Minimum HND/University Degree.

○ Certifications: ITIL v3 Foundation, Microsoft Certification (at least one).

○ Skills: Proficiency in MS Excel 2016; Power BI (added advantage).

3. 2nd Line Support Service

○ Education: Minimum HND/University Degree.

○ Certifications: ITIL v3 Foundation, Microsoft Certification (at least one).

○ Skills: Proficiency in MS Excel 2016; Power BI (added advantage).

4. Install/Move/Desk Side Support

○ Education: Minimum WAEC/SSCE.

○ Skills: Hands-on IT technical support experience.

5. IT Telecoms & Billing Support Services

○ Education: Minimum HND/University Degree.

○ Certifications: ITIL v3 Foundation, Microsoft Certification (at least one).

○ Training: Customer focus/User Experience.

General Requirements

● Strong problem-solving and analytical skills.

● Good communication and teamwork ability.

● Relevant work experience in IT support services.

How to Apply

Interested candidates should send an updated CV and relevant certifications to

CC: and

Subject of the email should be: Expression of Interest -IT support Services Talent Pool

Today

Lagos Full Time

Energy & Utilities NGN 900,000 - 1,200,000

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We seek an experienced Cybersecurity Support Analyst (Level 2) to strengthen our IT security operations. This role focuses on monitoring, investigating, and responding to escalated security incidents, ensuring the protection of systems, networks, and data. The ideal candidate will provide advanced support and assist with security tool management.

• Minimum Qualification : Degree
• Experience Level : Senior level
• Experience Length : 5 years

Responsibilities:

• Respond to escalated security alerts and incidents from Level 1 analysts.
• Perform in-depth investigation and analysis of potential threats, vulnerabilities, and breaches.
• Manage and fine-tune security tools such as SIEM, IDS/IPS, firewalls, and endpoint protection.
• Support patch management, vulnerability assessments, and remediation efforts.
• Assist in monitoring user access, identity management, and policy compliance.
• Document incidents, response actions, and lessons learned.
• Provide support during audits and compliance checks (ISO 27001, GDPR, PCI-DSS, etc.).
• Collaborate with IT and infrastructure teams to implement security best practices.
  Mentor junior (Level 1) cybersecurity staff in incident response and threat detection.

Requirements:

• Minimum degree
• Minimum of 5+ years experience in a similar role

Today

Lagos Full Time

Energy & Utilities NGN 900,000 - 1,200,000

Easy Apply

We are seeking a detail-oriented Records Management & Business Support Officer to oversee the creation, storage, retrieval, and disposal of company records in line with compliance standards. This role also provides administrative and business support services to ensure smooth daily operations and effective information management at HQ and across

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 3 years

Responsibilities:

• Manage physical and electronic records, ensuring accuracy, security, and accessibility.
• Develop and implement records retention schedules in compliance with policies and regulatory requirements.
• Support business units with document control, filing systems, and retrieval processes.
• Assist with data entry, archiving, and digitization of records.
• Provide administrative and business support to HQ functions and project teams.
• Monitor compliance with records management procedures and audit requirements.
• Generate reports and support decision-making with accurate records and data.
• Train and support staff on records management policies and tools.
  Coordinate with IT to ensure effective use of document management systems.

Requirements:

• HND/Bachelor's degree in Business Administration, Information Management, or a related field.
• Minimum of 3+ years' experience in records/document management or business support.
• Certifications in Records Management, Information Governance, or Business Administration are an advantage.
• Knowledge of records management standards, document control, and compliance practices.
• Proficiency with MS Office Suite and document management software (e.g., SharePoint, M-Files).
• Strong organizational, communication, and multitasking skills.
• Attention to detail and ability to handle confidential information responsibly.

Maiduguri & Borno State Contract

IT & Telecoms Confidential

• Minimum Qualification :
• Experience Level : Entry level
• Experience Length : 2 years

JOB TITLE: Support Services Assistant

JOB LOCATION: Monguno, Borno

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Job Details

• Danish Refugee Council (DRC) has had an operational presence in Nigeria since 2015 and has experience working in 33 Local Government Areas (LGAs) across the BAY states.
• DRC provides life-saving assistance and protection to vulnerable, conflict-affected populations including IDPs, returnees, and host communities in the sectors of armed violence reduction, livelihoods, nutrition and food security, protection, shelter and non-food items (NFI) and water, sanitation and hygiene (WASH).
• The operational context in northeastern Nigeria remains challenging, as the ongoing conflict impedes conflict-affected communities' access to what limited basic services are available, as well as DRC and other humanitarians' access to persons of concern.

Overall Purpose of the Role

• The Support Services Assistant role holds a cross departmental mandate supporting teams with logistical support, administrative support and other cross cutting tasks in support of DRC's teams and activities in Mungono.

Responsibilities And Tasks

Logistics/Procurement/Fleet Management:

• Support with logistics and procurement tasks (finding suppliers, local procurement, arrangement of deliveries, dispatch of goods, documentation linked with procurement).
• Receive goods delivered to the location, including checking the amount, compliance with the contract, and invoice.
• Handover of received goods to requestors and preparation of GRN, ensuring the requestor signed GRN and confirmed the receipt of goods.
• Prepare PRs and RFPs for administrative tasks, such as rents, household goods, stationary, other office consumables, etc.
• Be a focal point and support with fleet and warehouse management.
• Support coordination of the use of vehicles and drivers in the most efficient manner.
• Collect and check vehicle log sheets and monthly reports.
• Support with the organization of warehouse following DRC rules
• Support with managing and maintaining procurement tracker, fleet management report and stock checklist under supervision of Support Services Manager.
• Ensure that fixed assets and program equipment are managed according to DRC policies.
• Create/maintain up-to-date inventory of all DRC assets and general program equipment.
• Minimum once per half a year, run a physical check of assets.
• Track received assets for particular locations in the FA list and issue assets to users.

Requirements

Education: (include certificates, licenses etc.):

• University Degree in relevant area or equivalent professional qualification.

Experience and technical competencies: (include years of experience)

• Experience working in international Non-Governmental (INGO)
• At least 2 years' relevant experience in logistics, fleet management, admin and/or HR.
• Ability to work closely and effectively in a team to achieve work priorities and objectives.
• Ability to work with ERP-Dynamics will be an appreciated advantage.
• Enthusiasm as a team player, who is flexible, always ready to take on new challenges and drives for results in a dynamic environment
• Ability to plan, organize, prioritize, and deliver under pressure.
• Ability to provide technical guidance and advise especially to non-finance colleague.
• A Good Knowledge of Microsoft Office (Excel, Word, Etc.) is considerable.

Languages: (indicate fluency level)

• Intermediate English (speaking/reading/writing) is required.
• The knowledge of local Language is also an asset.

We Offer

• Contract length: 12 months with the possibility of extension
• Level: NM-I Step 1
• Start date: ASAP.

How To Apply

To apply for the ongoing Danish Refugee Council (DRC) job recruitment, visit the job APPLICATION PORTAL to submit your application

Note

• Applications will be reviewed on rolling bases due to the urgency, therefore a candidate who closely meets the requirements may be selected before the above deadline.
• Only shortlisted applicants will be invited.

General Regulations

• The employee shall follow DRC instructions on safety, confidentiality and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework
• Employee should not engage in any other paid activity during the DRC contract period without prior authorization
• Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period
• Employee should not give interviews to the media or publish project-related photos or other material without prior authorization
• Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request.

Application Process

• All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.
• DRC provides equal opportunity in employment and prohibits discrimination in employment on the basis of race, sex, color, religion, sexual orientation, age, marital status or disability.
• DRC encourages all applicants to apply and does not practice any discrimination in any recruitment process.
• Applications submitted after the closing date will not be considered.
• Due to the urgency of the position, DRC has the right to recruit a candidate who matches the required profile before the above deadline
• However, all applicants shall take into consideration that DRC cannot offer an international work contract to a citizen of the country of assignment (in this specific case, Nigeria).

Deadline: January 3, 2025

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