1 Ecommerce Operations jobs in Nigeria
Online Sales Representative ( WhatsApp, Instagram)
Lagos, Lagos
Philmoore Global Resources
Posted 4 days ago
Job Viewed
Job Description
fast-rising lingerie and gym wear wholesale/retail business based in Oluwole, Lagos Island is looking for vibrant and social media-savvy Online Sales Representative to manage customer inquiries, drive sales, and build our online presence across WhatsApp, Instagram, and TikTok.
br>Job Responsibilities
- Respond to customer messages and comments on WhatsApp, Instagram & TikTok promptly.
- Process and confirm online orders, track deliveries, and follow up with customers.
- Post engaging content and product updates using approved templates or ideas.
- Drive sales and meet daily/weekly sales targets.
- Keep records of daily sales chats and customer complaints.
- Coordinate with dispatch, store keeper, and operations lead to fulfill orders.
- Escalate unresolved issues to the right department (Admin/Operations/HR).
Requirements
- Minimum SSCE/OND.
- 1+ year experience in online customer service, sales, or related roles.
- Proficiency in WhatsApp Business, Instagram, and TikTok.
- Strong written communication and persuasive selling skills.
- Must be tech-savvy, polite, and have a customer-first attitude.
- Ability to multitask and work under pressure.
- Resides within or close to Lagos Island is an added advantage.
What We Offer
- Competitive salary with performance-based incentives.
- Hands-on experience in a fast-growing fashion business.
- Opportunity for growth and promotion into other departments.
Note: Must be willing to work on Saturdays
br>Job Responsibilities
- Respond to customer messages and comments on WhatsApp, Instagram & TikTok promptly.
- Process and confirm online orders, track deliveries, and follow up with customers.
- Post engaging content and product updates using approved templates or ideas.
- Drive sales and meet daily/weekly sales targets.
- Keep records of daily sales chats and customer complaints.
- Coordinate with dispatch, store keeper, and operations lead to fulfill orders.
- Escalate unresolved issues to the right department (Admin/Operations/HR).
Requirements
- Minimum SSCE/OND.
- 1+ year experience in online customer service, sales, or related roles.
- Proficiency in WhatsApp Business, Instagram, and TikTok.
- Strong written communication and persuasive selling skills.
- Must be tech-savvy, polite, and have a customer-first attitude.
- Ability to multitask and work under pressure.
- Resides within or close to Lagos Island is an added advantage.
What We Offer
- Competitive salary with performance-based incentives.
- Hands-on experience in a fast-growing fashion business.
- Opportunity for growth and promotion into other departments.
Note: Must be willing to work on Saturdays
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Ecommerce operations Jobs in Nigeria !
0