408 Customer Support Representative jobs in Nigeria

Job Overview:

Location: Computer Village

Preferred Location of Candidate: Ogba, Ikeja Environs.

Job Type: On site

Job Summary:

Our client is a fast-growing tech retail company that offers gadgets and accessories through online and in-store channels, with a strong focus on innovation and customer satisfaction.

The Customer Support Rep will handle customer inquiries and complaints across communication channels while ensuring an excellent experience.

Key Responsibilities:

• Respond to customer queries via app chat, email, and calls
• Track, resolve, and document complaints or order issues
• Escalate bugs or technical problems to the dev team
• Collect customer feedback and suggest improvements

Requirements

• OND or Bachelor's in any field
• Strong written and verbal communication
• Customer-first mindset and problem-solving skills
• 1–2 years in a similar role preferred

Job Type: Full-time

Pay: From ₦200,000.00 per month

Application Question(s):

• Are you available for an interview this week?
• Briefly describe your previous experience as a customer support representative in a retail company

Experience:

• Customer Support : 2 years (Required)

Company Description

NexSko Web Pvt. Ltd. is a versatile web technology company with industry-leading brands in digital media, technology, e-commerce, gaming, entertainment, connectivity, health, edtech, and martech. Our innovative solutions are designed to meet the diverse needs of these sectors, ensuring high-quality user experiences and optimizing business operations.

Role Description

This is a part-time remote role for a Customer Support Executive. The role involves delivering excellent customer service and ensuring customer satisfaction through effective online and technical support. The Customer Support Executive will manage queries, troubleshoot technical issues, and provide timely resolutions to customers, maintaining high satisfaction levels.

Qualifications

• Customer Support and Customer Service skills
• Experience in ensuring Customer Satisfaction and providing Online Support
• Technical Support skills
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Experience in the web technology industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or related fields are a plus

Company Description

Micserah is the first truly Nigerian watch brand, dedicated to producing high-quality watches at affordable prices. Designed in Nigeria, Micserah is committed to offering exceptional products that resonate with the local market and beyond. Our mission is to blend quality craftsmanship with accessible pricing for our customers.

Micserah Watches is expanding, and we're seeking a Customer Support & Sales Representative to join our growing team.

If you're detail-oriented, love engaging with customers, and are confident using digital tools to manage sales and website reports, this role is for you.

What you'll do:

– Provide timely and professional customer support across email, phone, and chat.

– Help manage sales orders and track customer purchases on our website.

– Generate and review website sales reports to support decision-making.

– Represent the Micserah brand voice with warmth, precision, and empathy.

What we're looking for:

– Strong communication skills (written & spoken).

– Previous customer service or sales experience is a plus.

– Ability to work with e-commerce platforms (Shopify experience is an advantage).

– A proactive, positive, and solution-oriented mindset.

Location: Hybrid (Remote + Lagos Office)

To apply, send your CV and a short note to

To know more about us, please visit

Be part of a brand redefining African luxury.

Today

Lagos Full Time

Banking, Finance & Insurance NGN 150, ,000

Easy Apply

We are looking for a Customer Support Representative to assist with processing transactions, providing excellent service to users, and ensuring smooth daily operations. This role involves supporting customers, resolving inquiries, and maintaining efficient workflows to meet company standards.

• Minimum Qualification : HND
• Experience Level : Entry level
• Experience Length : 1 year

Responsibilities:

• Process and review customer transactions accurately and in a timely manner.
• Respond to customer inquiries and provide helpful solutions.
• Maintain detailed records of completed and pending tasks.
• Collaborate with internal teams to address operational issues.
• Monitor and report potential risks or irregularities in transactions.
  Suggest improvements to enhance processes and the customer experience.

Requirements:

• Strong communication and interpersonal skills.
• High attention to detail with the ability to multitask.
• Basic technical proficiency with customer service or administrative tools.
• Prior experience in customer service, operations, or administrative roles is a plus.
  Problem-solving mindset and ability to work effectively under pressure.

What We Offer:

• Competitive salary and benefits.
• Opportunities for career growth in a fast-paced environment.
• A supportive and collaborative team culture.
• Training and resources to help you succeed.

Today

T

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

We're Hiring: Remote French Bilingual Customer Support Representative

Are you the kind of person who enjoys making someone's day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you're ready to bring your empathy, communication skills, and problem-solving savvy to a growing global team—we want to hear from you.

What You'll Be Doing

As a Remote French Bilingual Customer Support Representative , you'll be supporting customers from French-speaking regions through voice calls and live chat . Whether someone needs help tracking an order, understanding a product, or resolving an issue—you'll be the trusted voice that turns confusion into clarity and frustration into satisfaction.

This is not just about answering questions. It's about showing up with empathy, staying composed, and leaving customers feeling heard and helped.

Your Core Responsibilities

• Provide timely and friendly support in both French and English via calls and chat
• Troubleshoot customer issues, guiding them through clear and helpful solutions
• Maintain accurate records of customer interactions
• Flag trends and feedback to help our team continuously improve
• Work closely with team leads to stay aligned on priorities and updates
  Represent the brand with professionalism, care, and warmth

What We're Looking For

• Fluency in French and English (spoken and written)
• At least 1 year of remote/online customer service experience (contact center, e-commerce, or tech support preferred)
• Experience with bilingual customer support is an advantage.
  Confidence in navigating support platforms like Zendesk, Gorgias, Shopify, or similar tools

is a plus

• Ability to stay calm, solution-oriented, and patient under pressure
• Great attention to detail and a genuine desire to help people
  Comfort working remotely and communicating clearly with distributed teams

Tools You'll Need

• Laptop or desktop with an i5 processor or higher
• Stable internet connection (minimum 15 Mbps upload and download)
  A quiet, dedicated workspace for calls

What's In It for You

• Permanent work-from-home setup
• Competitive pay, reviewed annually
• Paid time off to recharge
• Monthly health stipend
• Performance bonuses based on KPIs
  A team that values growth, accountability, and human connection

Why Join Us?

You won't just be answering tickets—you'll be joining a company that believes support is at the heart of the customer experience. We care about people, and that includes you. We believe in fair treatment, open communication, and helping our team members grow in their careers.

If you're looking for a remote role where your voice matters and your language skills are celebrated, this could be your next great opportunity.

Ready to Apply?

Click, and tell us why you're excited about this role. We can't wait to meet you

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Today

Lagos Full Time

Entertainment, Events & Sport NGN 75, ,000

Easy Apply

Bright young candidates to join our Call Center team, who loves talking and engaging with people with an aim to grow in the customer care field and are ready to take on larger responsibilities in the future. You have minimum OND or similar qualification, fluent in English . Ready to work in shifts to handle inbound/outbound calls.

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Rotating Schedule

Responsibilities:

• Handle inbound and outbound calls in a professional and efficient manner, addressing customer inquiries and complaints, and providing accurate information.
• Identify customer needs and resolve issues to enhance customer satisfaction and build positive relationships.
• Follow up on customer interactions to ensure that issues are fully resolved and customer needs are met.
• Document and update records of customer interactions, transactions, comments, and complaints in the company's database.
• Escalate complex issues to the appropriate departments or senior personnel when necessary, ensuring timely and effective resolution.
• Meet daily and monthly call handling quotas and performance metrics set by the management.
• Stay informed about the company's products, services, and promotions to provide accurate and relevant information to customers.
• Participate in training sessions to improve knowledge of call center procedures, product details, and customer service practices.
  Provide feedback to management on customer experiences to aid in improving processes and customer satisfaction.

Requirements:

• At least 1 year of experience as a Customer Care Representative
• OND/HND/BSc in any field of study
• Candidate staying in Ikeja or the LGAs near Ikeja will be preferred, considering travelling time and cost of transportation.
• Strong Communication skills, Soft and gentle, and patient enough to handle tough customers
• Reasonable knowledge of Microsoft Office

Job Title: Virtual Assistant

Location: Ibeju-Lekki

Job Type: Full-time|On-Site

Salary: N200,000/month

YOU MUST LIVE within Ibeju-Lekki, Eleko, or Ajah to apply

This is an ONSITE ROLE and NOT A REMOTE ROLE

Company Description

Codelabprojects Nigeria Limited is a tech company offering a range of digital solutions and services tailored to meet the unique needs of our clients. Our services include Web and Mobile Application development, Business and IT Solutions, Digital Marketing, Search Engine Optimization, Website/E-commerce, Branding and Print solutions, among others.

About the Role:

We're on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm). As our Call Centre Agent / Virtual Sales Assistant, you'll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.

This isn't your average customer support gig—we need someone who can talk the talk and close the deal.

What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
• Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling

What We're Looking For:

• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a "maybe" into a "yes"
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
• Ability to adapt your tone and pitch depending on the client

This is an On-site role in Ibeju-Lekki. Only candidates living within

Ibeju-Lekki, Eleko, or Ajah
will be considered.

Deskmayte is a virtual support team based in Lugbe Abuja, dedicated to empowering patient care and enhancing healthcare services. They offer virtual assistance services tailored for healthcare providers, focusing on efficiency, professionalism, and compassionate assistance. Their experienced virtual assistant agents are trained in healthcare and HIPAA laws to provide compassionate patient booking, efficient appointment management, personalized patient outreach, and HIPAA-compliant support.

We are recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Lugbe, Abuja (FCT)

Employment Type: Full-time (On-site) THIS IS NOT A REMOTE JOB

About the Role

• We're on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm). As our Call Centre Agent, you'll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.
• This isn't your average customer support gig—we need someone who can talk the talk and close the deal.

Responsibilities

What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
• Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling

Requirements

What We're Looking For:

• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a "maybe" into a "yes"
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
• Ability to adapt your tone and pitch depending on the client.

Salary

N185,000 / Month

How to Apply

Interested and qualified candidates should send their CV to:

 using the Job Title as the subject of the mail.

Application Question(s)

• Are you available to start immediately?
• Where in Abuja do you live? (If you do not answer this question, your application will not be considered)
• Have you completed your NYSC?
• Are you available to work night shifts?

Note: This is an Onsite role. Only candidates living around Lugbe, Airport Road and Galadimawa environs in Abuja will be considered.

Job Title: Virtual Assistant

Location: Delta/Edo

Job Type: Full-time|On-Site

Salary: N200,000/month

YOU MUST LIVE Within Delta, Edo to apply

This is an ONSITE ROLE and NOT A REMOTE ROLE

Company Description

Codelabprojects Nigeria Limited is a tech company offering a range of digital solutions and services tailored to meet the unique needs of our clients. Our services include Web and Mobile Application development, Business and IT Solutions, Digital Marketing, Search Engine Optimization, Website/E-commerce, Branding and Print solutions, among others.

About the Role:

We're on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm). As our Call Centre Agent / Virtual Sales Assistant, you'll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.

This isn't your average customer support gig—we need someone who can talk the talk and close the deal.

What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
• Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling

What We're Looking For:

• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a "maybe" into a "yes"
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
• Ability to adapt your tone and pitch depending on the client

This is an Onsite role in Delta. Only candidates living within

Delta, Edo will be considered.