256 Customer Support Representative jobs in Nigeria

Company Description

Micserah is the first truly Nigerian watch brand, dedicated to producing high-quality watches at affordable prices. Designed in Nigeria, Micserah is committed to offering exceptional products that resonate with the local market and beyond. Our mission is to blend quality craftsmanship with accessible pricing for our customers.

Micserah Watches is expanding, and we're seeking a Customer Support & Sales Representative to join our growing team.

If you're detail-oriented, love engaging with customers, and are confident using digital tools to manage sales and website reports, this role is for you.

What you'll do:

– Provide timely and professional customer support across email, phone, and chat.

– Help manage sales orders and track customer purchases on our website.

– Generate and review website sales reports to support decision-making.

– Represent the Micserah brand voice with warmth, precision, and empathy.

What we're looking for:

– Strong communication skills (written & spoken).

– Previous customer service or sales experience is a plus.

– Ability to work with e-commerce platforms (Shopify experience is an advantage).

– A proactive, positive, and solution-oriented mindset.

Location: Hybrid (Remote + Lagos Office)

To apply, send your CV and a short note to

To know more about us, please visit

Be part of a brand redefining African luxury.

We are looking for a Customer Service Representative (CSR) to join our fast-paced team in the automotive industry. This role involves handling both inbound and outbound calls while delivering exceptional service and driving sales conversions.

Key Requirements:

• Must have prior experience in a CSR role (mandatory).

• Excellent English speaking skills with clear and confident communication.

• Ability to work 7 hours/day, 6 days/week (42 hours/week).

• Flexible to work shift schedules and anytime between operational hours of 7:00 AM – 10:00 PM Eastern Time.

• Experience in the automotive industry is a plus (training can be provided).

• Committed to a long-term, full-time career opportunity.

What We Offer:

• Base salary + commission + performance-based incentives on every conversion.

• Career growth and long-term job security.

• Stable, supportive, and growth-oriented work environment.

• Training and continuous support to help you succeed.

• A collaborative, performance-driven work culture.

If you are hardworking, adaptable, and ready to grow with a fast-paced company, apply now and build your career with us

ABOUT US

Isaacs Consolidate is a dynamic business group that thrives at the intersection of innovation, strategy, and excellence. We operate through three specialized subsidiaries, each dedicated to delivering top-tier services across distinct industries:

Inscribe Fables
– Crafting compelling narratives through expert copywriting, content strategy, and brand storytelling to elevate businesses and drive conversions.

TechSphere Innovations
– Delivering cutting-edge IT solutions and project management strategies to streamline operations and foster business growth.

Sniper Entry
– Providing elite forex mentorship and training, equipping traders with the skills and insights needed to navigate the financial markets with confidence.

At Isaacs Consolidate, we are committed to transforming businesses and individuals through innovation, expertise, and strategic execution. With core values of Integrity, Collaboration, Inclusiveness, Innovation, and Excellence, we are dedicated to empowering our audience and creating impactful solutions. Join us as we expand our reach and enhance our brand presence.

ROLE OVERVIEW

We are seeking a proactive, dedicated and empathetic
Volunteer Customer Support Representative
to serve as the first line of contact for clients, customers, providing prompt, professional, and effective assistance across multiple channels including email, chat, social media, cellphone and community members across our subsidiaries. This role offers a unique opportunity to build experience in a dynamic, impact-driven company while supporting clients across industries. It requires excellent communication skills, problem-solving ability, and a customer-first mindset.

WHAT YOU'LL DO

• Respond to customer inquiries in a timely and accurate manner.
• Resolve product or service issues by clarifying customer complaints, determining the cause, and selecting the best solution.
• Guide customers through our services, troubleshoot issues, and offer technical assistance where needed.
• Maintain a high level of professionalism and empathy when handling customer concerns.
• Document and track customer interactions and feedback to help improve products and services.
• Collaborate with internal teams to ensure a seamless customer experience.
• Track client feedback, frequently asked questions, and report patterns to internal teams.
• Follow up with clients to ensure satisfaction and provide after-support where necessary.
• Assist in onboarding new clients and participants during webinars, bootcamps, or training programs.
• Collaborate with the marketing and admin teams to ensure seamless communication with our audience.

WHO WE ARE LOOKING FOR

• Proven experience in a customer service/support role (1-2 years preferred).
• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Ability to multitask and manage time efficiently.
• Familiarity with CRM systems and customer support software e.g Zendesk is a plus.
• A team player with a positive attitude and customer-centric approach.
• Empathetic, friendly, and patient approach to client interaction.
• Basic familiarity with email.
• Willingness to learn and adapt in a fast-paced, evolving environment.
• Passion for client engagement, learning, and service delivery.

WHAT'S IN IT FOR YOU

• Real-world experience in customer service across three growing business units.
• Opportunity to build your resume and professional network.
• Exposure to the inner workings of a multi-industry company.
• Priority consideration for future paid roles within Isaacs Consolidate.

Today

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Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

We're Hiring: Remote French Bilingual Customer Support Representative

Are you the kind of person who enjoys making someone's day a little easier? Do you speak French and English fluently and thrive in a fast-paced, digital-first environment? If you're ready to bring your empathy, communication skills, and problem-solving savvy to a growing global team—we want to hear from you.

What You'll Be Doing

As a Remote French Bilingual Customer Support Representative , you'll be supporting customers from French-speaking regions through voice calls and live chat . Whether someone needs help tracking an order, understanding a product, or resolving an issue—you'll be the trusted voice that turns confusion into clarity and frustration into satisfaction.

This is not just about answering questions. It's about showing up with empathy, staying composed, and leaving customers feeling heard and helped.

Your Core Responsibilities

• Provide timely and friendly support in both French and English via calls and chat
• Troubleshoot customer issues, guiding them through clear and helpful solutions
• Maintain accurate records of customer interactions
• Flag trends and feedback to help our team continuously improve
• Work closely with team leads to stay aligned on priorities and updates
  Represent the brand with professionalism, care, and warmth

What We're Looking For

• Fluency in French and English (spoken and written)
• At least 1 year of remote/online customer service experience (contact center, e-commerce, or tech support preferred)
• Experience with bilingual customer support is an advantage.
  Confidence in navigating support platforms like Zendesk, Gorgias, Shopify, or similar tools

is a plus

• Ability to stay calm, solution-oriented, and patient under pressure
• Great attention to detail and a genuine desire to help people
  Comfort working remotely and communicating clearly with distributed teams

Tools You'll Need

• Laptop or desktop with an i5 processor or higher
• Stable internet connection (minimum 15 Mbps upload and download)
  A quiet, dedicated workspace for calls

What's In It for You

• Permanent work-from-home setup
• Competitive pay, reviewed annually
• Paid time off to recharge
• Monthly health stipend
• Performance bonuses based on KPIs
  A team that values growth, accountability, and human connection

Why Join Us?

You won't just be answering tickets—you'll be joining a company that believes support is at the heart of the customer experience. We care about people, and that includes you. We believe in fair treatment, open communication, and helping our team members grow in their careers.

If you're looking for a remote role where your voice matters and your language skills are celebrated, this could be your next great opportunity.

Ready to Apply?

Click, and tell us why you're excited about this role. We can't wait to meet you

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Job Description

Cobweb Telecommunication Ltd is seeking a
Technical Support Officer
to provide first-level IT support for our staff and clients. The ideal candidate should have a strong understanding of computer systems, networks, and basic troubleshooting skills. You will be the first point of contact for technical issues, ensuring smooth operations and excellent user experience.

Key Responsibilities

• Respond to user inquiries via phone, email, chat, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications.
• Manage user accounts, passwords, and access permissions.
• Support internet connectivity, routers, and Wi-Fi setup.
• Perform system updates, antivirus management, and security checks.
• Provide remote support using remote desktop tools.
• Document issues and solutions for knowledge base reference.
• Escalate complex problems to higher-level IT staff when necessary.
• Assist in IT projects such as system upgrades or software rollouts.

Requirements

• ND/HND/BSc in Computer Science, IT, or a related field (or relevant experience).
• Basic knowledge of Windows, Linux, or macOS operating systems.
• Understanding of networking concepts (IP, DNS, DHCP, LAN/Wi-Fi).
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Previous experience in a helpdesk or IT support role is an advantage.

What We Offer

• ₦300,000 monthly salary.
• Training and career growth opportunities.
• Supportive and collaborative work environment.
• Exposure to modern IT systems and solutions.

Apply now and grow your career with us.

#Hiring #TechnicalSupport #ITJobs #JobsInNigeria #YenagoaJobs #CobwebTelecom

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

• Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields
• Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
• Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
• Excellent communication skills and customer service mindset to provide high-quality support
• Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Job Type: Contract

Contract length: 12 months

Pay: ₦598, ₦897,846.00 per month

Application Question(s):

• Which 3D modeling and rendering software are you most familiar with ?

Experience:

• 3D Rendering: 2 years (Required)

Language:

• English fluently? (Required)

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

1. Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields

2. Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success

3. Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software

4. Excellent communication skills and customer service mindset to provide high-quality support

5. Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

6. Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Position: Technical Support Specialist

Work Mode: Hybrid (on-site + remote)

Location: Lagos, Nigeria

Salary Range: ₦120,000 – ₦150,000

Role Summary:

Serves as the technical link between our customers and the operations team. You will diagnose vehicle issues remotely, provide expert advice, and relate with technicians to ensure effective service delivery.

Key Responsibilities:

1. Perform remote diagnosis of vehicle problems based on customer descriptions.

2. ⁠Translate technical information between customers and technicians.

3. ⁠rovide technical advice and manage customer expectations.

4. hedule dispatches and prepare detailed work orders.

5. plain repair estimates and processes clearly.

6. intain accurate service records in the CRM.

7. Receive and log inquiries, complaints, and service requests.

8. Prepare inspection reports, estimates, invoices, and maintain documentation.

9. Prepare regular reports on customer service performance.

Requirements

1.
Technical knowledge of vehicles and diagnostic skills are essential.

1. perience as an Auto Technician, Service Advisor, or similar role.

2. ility to explain complex technical issues.

3. oficient with computers and CRM software.

4. rong problem-solving and customer service skills.

5. OND/HND (Business Admin/Marketing preferred).

6. 2–3 years customer service experience (automotive sector an advantage).

Reporting Line

Reports to Operations Coordinator/Manager.

How to Apply

If this role excites you, send your CV and Cover Letter (detailing why you are the right fit for 29Workshop) to:

Equal Opportunity

29Workshop is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

Today

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Lagos Full Time

IT & Telecoms Confidential

• Minimum Qualification :

JOB TITLE: Technical Support Intern (SME)

JOB LOCATION: Lagos

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Job Details

The Technical Support Intern will be responsible for the following functions:

• Configure, test and provision customers on CRM platform.
• Coordinate 3rd party installation and support activities.
• Assign new requests/opportunities captured from MainOne website. Run weekly reports on incidents – opportunities and complaints. Network management and monitoring. Perform 1st level fault troubleshooting tasks.
• Liaise with OEM to resolve technical related issues. Liaise with vendor(s) for customer installations.
• Escalate unresolved issues to the appropriate teams. Critically analyze customer complaints and issues with a bid to providing lasting solution.
  Continually drive customer satisfaction through speedy resolution of complaints.

Qualifications, Skills & Competencies

• BSc / HND in a relevant study.
  Excellent communication skills. Multitasking skills. CCNA will be an advantage. Previous experience in a similar position is an added advantage.

Demands Of The Job

• Required to communicate constantly with customers to understand requests, complaints and follow up until issues are resolved.
  May be required to stay after office hours. Job requires a lot of patience, and exemplary communication skills.

How To Apply

To apply for the ongoing MainOne Cable Job recruitment, visit the APPLICATION PORTAL to submit your application

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