29 Concierge Services jobs in Nigeria

Front Desk Officer

Abuja, Abuja Federal Capital Territory Makarios Paragon Homes & Properties

Posted 4 days ago

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Job Description

Serve as the first point of contact for patients and visitors, greet warmly and professionally.
Manage phone calls, emails, and other communications effectively. br>Assist clients by providing accurate information and addressing inquiries or concerns.
Maintain the reception area to ensure it is clean, organized, and welcoming.
Schedule appointments and manage bookings with accuracy.
Coordinate with other departments to ensure seamless customer service delivery.
Handle administrative tasks such as record-keeping, filing, and data entry.
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Front Desk officer

Lagos, Lagos RightResults Diagnostics Centre

Posted 4 days ago

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Job Description

Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries
Maintains employee and department directories as a guide for directing visitors. br>Offers beverage to guests where necessary.
Schedules meetings and travel for executives, as well as appointments for customers.
Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams.
Contributes to team effort when required.
Operates telephone switchboard; answers and transfers calls to appropriate units.
Takes messages and communicates them to appropriate enquirers.
Handles outgoing mails; sorts and distributes incoming mails.
Responsible for placing outgoing calls and conference calls as needed.
Drafts, reviews, and proofreads office documents.
Responsible for basic data entry as assigned.
Maintains and stocks basic office supplies.
Responsible for operating and maintaining office machines, including printers, copiers, and fax.
Ensures compliance with company rules and regulations in the reception area.
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Front Desk Receptionist

Lagos, Lagos Tirta Ayu Spa Nigeria

Posted 5 days ago

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Job Description

We are looking for a pleasant and friendly Receptionist to join our team! You will be responsible for the first impression we make over the phone and when guests arrive. The ideal candidate will have a warm, friendly personality and also be perceptive and disciplined.
br>Job Responsibilities
Responsible for welcoming clients, answering telephones, and responding to enquiries.
Responsible for taking bookings and scheduling appointments appropriately.
Check-in Spa clients as they come in for their appointments.
Cashiering, giving tours of the spa facility, promote services and product sales.
Handle cancellation and effective management of time.
Maintain a positive and friendly attitude and appear professional and well-groomed.
Ensure daily maintenance of the spa lobby/reception area.
Attend to some clerical duties that may be assigned.
* Work Days- 6 days a week.

Job Requirements
Proven experience in customer service roles or relevant positions.
Strong communication and people skills.
Ability to work under pressure with little or no supervision.
Knowledge of and familiarity with Spa etiquette.
Good knowledge of MS Word and Excel.
Good organizational and multi-tasking abilities.
A university degree.
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Front Desk Officer

Abuja, Abuja Federal Capital Territory Anadach Consulting

Posted 10 days ago

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Job Description

Our client is a leading multispecialty hospital in Abuja, dedicated to providing holistic and patient-centered care, especially for individuals living with chronic kidney disease. Their facility is fully equipped with an operational theatre, dialysis center, diagnostics laboratory, and endoscopy suite. They are committed to delivering high-quality healthcare services and are expanding their team to include passionate professionals who share their vision of excellence and compassion.
br>As a result of this expansion and strategic initiatives aimed at delivering increased value to patient experience, career opportunities exist for high performing professionals that can contribute to a rapidly growing organization.

Job Title: Front Desk Officer.
Location: Abuja.
Employment Type: Full-Time hybrid.

Job Summary: The candidate must be a warm, organized, and service-oriented individual to join their team. This role requires someone who is excellent with people, confident with billing and cash handling, familiar with HMO processes, and capable of managing front desk operations. The ideal candidate is always smiling, has a pleasant disposition, and ensures every patient and visitor feels valued and respected.

Key Responsibilities:
Serve as the first point of contact for patients and visitors, greet warmly and professionally.
Register patients, schedule appointments, and manage patient flow efficiently.
Answer phone calls, respond to inquiries, and direct calls or messages appropriately.
Verify HMO coverage, process approvals, and liaise with HMO providers for patient billing, authorizations, and claims reconciliation.
Generate bills for services rendered and collect payments (cash, POS, transfers).
Issue receipts, balance daily transactions, and maintain accurate financial records.
Assist patients with information about their bills, services, and next steps in their care journey.
Handle patient concerns or complaints with empathy, tact, and professionalism.
Maintain accurate and organized records, both for patient information and financial transactions.
Coordinate with the clinical and administrative team for seamless service delivery.

Qualifications and Requirements:
Bachelor’s degree or HND in a relevant field < r>Minimum of 1–2 years of experience in a similar role, preferably in a hospital or healthcare setting. < r>Solid understanding of HMO processes and healthcare billing systems.
Experience with cash handling, billing software, and POS systems.
Proficiency in Microsoft Office and hospital management software.
Excellent interpersonal and communication skills, must be people-friendly and always approachable.
Strong attention to detail, integrity, and the ability to work under pressure.
Must have a cheerful personality and a natural ability to make people feel welcome.
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Front Desk Officer

Lagos, Lagos Applied Engineering Technology Initiative Limited

Posted 12 days ago

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Job Description

Provide exceptional customer service to clients.
Provide administrative service to all the departments br> andle incoming mails and other materials
ollate information
aintain databases
ommunicate verbally and in writing to answer inquiries and provide information
iaison with internal and external contacts
anage and coordinate the flow of information both internally and externally
perate office equipment
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Front desk Officer

Cycle HealthTech LTD

Posted 19 days ago

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Job Description

The Front Desk Officer is the first point of contact at Cycle Health Tech Ltd. You will be responsible for creating a warm, professional, and efficient front-desk experience for visitors, staff, and clients. Your role is essential to our company's image, operations, and customer service.
br> Key Responsibilities:
Greet and attend to visitors in a friendly and professional manner.

Answer incoming calls, emails, and messages; direct them to the appropriate departments.

Maintain a clean and organised front desk area.

Receive, sort, and distribute deliveries and correspondence.

Manage scheduling for meeting rooms and appointments.

Support administrative duties such as filing, photocopying, and record keeping.

Assist in onboarding and guiding guests or new team members.

Maintain visitor logs.

Uphold confidentiality and company policies at all times.

Requirements:
Minimum of a B.Sc. in any relevant field

2 years of experience in a front desk or administrative role (preferred)

Excellent communication and interpersonal skills

Friendly, approachable, and professional demeanour

Proficient in Microsoft Office tools (Word, Excel, Outlook)

Ability to multitask and handle pressure calmly

Well-organised and detail-oriented

Knowledge of office equipment (printers, scanners, etc.)

Key Competencies:
Customer service excellence

Time management

Verbal and written communication

Initiative and problem-solving

Strong sense of responsibility and confidentiality

Working Conditions:
On-site (Ikeja Office)

Monday to Friday, 8:00 AM – 5:00 PM
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Front Desk Staff

Lagos, Lagos FG Media Company

Posted 26 days ago

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Job Description

We are seeking a dynamic individual to fill the dual role of a Front Desk Staff. This position requires a blend of administrative skills, creativity, and a keen eye for detail. The ideal candidate will be the face of our company, providing excellent customer service, and also contributing to our digital marketing efforts by creating engaging content for various platforms.
Skills: Strong written and verbal communication skills, Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace, Familiarity with social media platforms (Facebook, Instagram, Twitter, TikTok), and Excellent organizational and multitasking abilities. Must reside around Aja-Sangotedo-Ibeju Lekki axis.
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Front desk/receptionist

Garki ATASUN GROUP

Posted 26 days ago

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Job Description

Are you smart, presentable, and a good communicator?
We are hiring a Receptionist to join our dynamic team at Atasun Group. br> Location: Garki, Abuja (Candidates must reside in or around Area 1, 2, 3 and environs)
Role: Front Desk/Receptionist
Salary: ₦60,000 Monthly < r>
Responsibilities:

Greet and attend to clients and visitors professionally

Manage incoming calls and correspondence

Maintain a tidy and welcoming reception area

Provide administrative support as needed


Requirements:

Minimum of OND

Good communication and interpersonal skills

Basic computer knowledge (MS Word, Excel, Email)
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Front Desk/HR Assistant

MGE Realty

Posted 5 days ago

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Job Description

RONT DESK/HR ASSISTANT
Industry: Real Estate br>Location: Victoria Island
Salary: 150k - 200k
The candidate must be available to resume immediately.
Only candidates in proximity to the location will be considered.

Job Summary
The candidate will provide vital administrative support to our Human Resources department. In this dual-capacity role, the candidate will be responsible for managing front desk operations and assisting with various HR functions to ensure a professional, efficient, and welcoming environment.
QUALIFICATIONS:
• BSc in a relevant field < r>• revious experience in HR or Administration is an added advantage. < r>• E cellent verbal communication and interpersonal skills < r>• A alytical and problem-solving skills. < r>• D tail-oriented and capable of managing multiple responsibilities with discretion and professionalism. < r>• P oficiency in using Microsoft packages.
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Front Desk officer Academic Counsellor

Abuja, Abuja Federal Capital Territory CTTI LIMITED

Posted 12 days ago

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Job Description

Location: Gwarinpa, Abuja
Employment Type: Full-time br>Job Summary:
We are looking for an Academic Counsellor with at least 2 years of experience to guide prospective and current students in selecting suitable IT training programs based on their career aspirations. The ideal candidate will play a vital role in student recruitment, engagement, and retention by providing academic guidance and ensuring a seamless enrolment process.
Key Responsibilities:
• Counsel prospective students on course offerings, career prospects, and enrolment requirements. < r>• ssist students in choosing the right IT training programs based on their goals and skill levels. < r>• F llow up on leads generated through digital marketing campaigns and convert them into enrolments. < r>• P ovide detailed information about course structures, fees, certification, and career opportunities. < r>• M intain accurate records of student inquiries, enrolments, and feedback. < r>• S pport students throughout their academic journey, addressing concerns and providing career guidance. < r>• C llaborate with the marketing team to ensure alignment between promotional strategies and academic offerings. < r>• O ganize information sessions, webinars, and open days to engage potential students. < r>• S ay updated with industry trends and emerging skills in IT to provide relevant counselling. < r>Qualifications & Requirements:
• B chelor’s degree in Education, Counselling, Business Administration, or a related field.
• E cellent communication, interpersonal, and persuasion skills. < r>• A ility to build rapport with students and address their concerns effectively. < r>• S rong organizational and record-keeping skills. < r>• F miliarity with IT training programs, certifications, and career paths is an added advantage. < r>• A ility to work in a target-driven environment and contribute to enrolment growth. < r>• A plicant must be at least 30 years old.
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