46 Computer Applications jobs in Nigeria

Job Role: Application Support Officer

Job Type: Full-time

Salary: ₦150, ₦250,000.00 monthly

Location: Ajah, Lagos

How to Apply: Send your resume to

Company
:

Zanibal Solutions Nigeria Ltd is financial technology company that provides a suite of cloud-based

business applications for managing front and back office functions. Our solution empowers different

organizations with differentiating capabilities and very innovative technology, making it as easy as

possible to share and manage business information.

Job Description:

• Manage and prioritize incoming support tickets, ensuring timely resolution and escalation of critical issues

according to established service level agreements (SLAs).

• Investigate reported issues by analyzing log files, system configurations, and other relevant data, and

employ problem-solving techniques to identify root causes and implement appropriate solutions.

• Participate in providing training to customers as required.
• Capture details of each support request in Zanibal's ticketing system.
• Create and maintain detailed documentation of support procedures, issue resolutions, and frequently asked

questions (FAQs) for both internal and external use.

• Collaborate with the development team to perform software testing, including functional testing and

regression testing, to ensure the stability and reliability of applications.

• Identify opportunities for process improvement, automation, and efficiency enhancement within the support

function, and actively contribute to the implementation of these initiatives.

• Engage in knowledge management by creating and maintaining documentation of the company's

functionalities. This documentation will be used by other members of the company's staff as well as clients.

• Testing new versions of software, ensuring that existing software is up-to-date, and identifying areas where

improvements can be made.

• Take ownership of software issues, and work with our Development group to resolve more advanced issues

when necessary.

Requirements
:

• Bachelor's degree with at least second class upper in computer science, banking & finance, accounting, or

other related courses.

• Completion of the NYSC program
• Basic knowledge of the Capital Market.
• Must be a self-starter/quick learner
• Essential experience in using software applications
• Accounting knowledge is a plus.
• Customer service experience is a plus.
• Proficient knowledge of Microsoft Office (Mostly Excel)
• Good troubleshooting skills.
• Experience working in Fintech Institutions such as; Banking, Securities Trading, and Asset Management (

Capital Market) businesses is a plus

• Ability to think outside the box to solve problems.

Job Overview

We are seeking an experienced Senior Application Support Engineer to provide second- and third-level application support, manage application enhancements, and ensure optimal performance of SQL Server databases.

The successful candidate will provide on-site, hands-on support for critical business applications, including SUN Financial Systems, EAM (Contracts & Procurement System), Office 365, ShareFile, and Q&A Excel. They will also work on optimizing business processes, implementing system improvements, and managing application reconfigurations based on technical and user requirements.

This role requires close collaboration with business users, IT teams, and vendors to ensure system availability, compliance, and efficiency across Lagos and remote locations as needed.

Key Responsibilities

Application Support & Administration

• Provide second- and third-level support for business-critical applications, ensuring minimal downtime.
• Troubleshoot, diagnose, and resolve technical issues across SUN Financial Systems, EAM, SharePoint, and Office 365.
• Monitor system performance, identify inefficiencies, and implement enhancements.
• Ensure smooth system deployments and upgrades with minimal disruption to business operations.
• Maintain SQL Server databases, optimizing queries, stored procedures, and indexing for performance improvements.

Business Process Optimization & Application Enhancements

• Design, implement, and enhance business applications to improve operational efficiency.
• Work with business stakeholders to identify process bottlenecks and recommend IT-driven solutions.
• Leverage SharePoint solutions for workflow automation and business process improvements.
• Assist in reconfiguring or redesigning applications based on evolving business needs.

Change Management & Documentation

• Support inter-application changes, ensuring clear communication with stakeholders.
• Maintain technical documentation, including system configurations, troubleshooting guides, and best practices.
• Prepare and educate users on system upgrades, new features, and security updates.

User Support & Training

• Manage the helpdesk function for Finance Systems, EAM, SharePoint, ShareFile, and OneDrive, ensuring timely resolution of user issues.
• Develop and conduct training sessions to improve user adoption and proficiency.
• Assist in defining and managing user access controls and security policies.

System Upgrades & Architecture

• Support system architecture upgrades, version updates, and integrations.
• Ensure compliance with IT security standards and data governance policies.
• Work closely with vendors and development teams for troubleshooting and long-term application improvements.

Required Qualifications & Skills

• Bachelor's degree or HND in Information Technology, Computer Science, or a related field.
• Strong proficiency in SQL Server, including query optimization, stored procedures, performance tuning, and database administration.
• Hands-on experience providing second- and third-level application support for business-critical systems.
• Expertise in SUN Financial Systems and EAM implementation, configuration, and administration.
• Experience with Q&A Reporting and its integration with SUN Financial Systems.
• Ability to leverage SharePoint for business process automation and document management.
• Familiarity with procurement systems administration.
• Strong experience in business process management, system enhancements, and change management.
• Ability to work in a fast-paced, multicultural environment while handling multiple projects.
• Excellent communication and stakeholder engagement skills.

Preferred Skills (Nice to Have)

1. Experience in the oil and gas industry.

2. Knowledge of Office 365 tools, including SharePoint and OneDrive.

3. Familiarity with system architecture upgrades, security policies, and IT compliance.

Why Join Us?

1. Work with cutting-edge financial and business applications in a dynamic industry.

1. Play a key role in optimizing business processes and ensuring system efficiency.

2. Collaborate with a diverse team across multiple locations.

Job Title: Enterprise Application Support/Developer

Location: VI, Lagos

Salary: 20m per annum.

We are seeking an experienced Enterprise Application Support/Developer to provide day-to-day support, administration, and development of business systems, ensuring efficiency, compliance, and continuous improvement.

Key Responsibilities & Requirements:

* Provide hands-on support and administration of business applications such as SUN Financial Systems, EAM, SharePoint, Office 365, and related platforms.

* Design, implement, and reconfigure applications to enhance business processes and improve system performance.

* Monitor, troubleshoot, and resolve system issues, ensuring maximum availability and efficiency for business users.

* Collaborate with internal stakeholders to ensure smooth adoption of business processes, user training, and effective communication of changes.

* Develop technical documentation, user guides, and contribute to system upgrades, security guidelines, and release management.

* Leverage SharePoint and other enterprise tools to meet business requirements and improve workflows.

* Bachelor's degree in Computer Science (or related field) with a minimum of 4 years' relevant experience; oil & gas industry background is an added advantage.

Interested candidates should send their application to with the job title as the subject line.

Job Type: Full-time

Pay: ₦20,000,000.00 per year

Education:

• Undergraduate (Required)

Experience:

• IT: 4 years (Required)

Overview:

We're seeking a Senior L2 Application Support Lead Engineer to oversee our Level 2 application support operations. This role ensures timely resolution of complex technical issues, maintains application stability, and drives process improvements. Acting as a key bridge between frontline support, engineering, and business stakeholders, you'll focus on delivering high availability, compliance, and exceptional customer satisfaction.

At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You'll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Why You'll Enjoy It Here:

• Be Part of Something Big – A growing company where your contributions matter.
• Make an Immediate Impact – Support groundbreaking technologies with real-world results.
• Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
• Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
• We Care – Integrity, empathy, and purpose guide every decision.

We're looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities:

Release Planning & Execution

• Lead the end-to-end release process for infrastructure components (network, compute, storage, and cloud services).
• Coordinate with platform, security, and application teams to ensure release readiness.
• Manage release calendars, change windows, and communication plans.

Technical Support & Troubleshooting

• Resolve escalated L2 application issues and coordinate with L3 and development teams for permanent fixes.
• Perform root cause analysis and monitor application logs, performance metrics, and system health using tools like Splunk, AppDynamics, or New Relic.

Team Leadership & Coordination

• Mentor and guide L2 support engineers, ensuring adherence to SLAs and operational best practices.
• Manage ticket queues, prioritize incidents, and maintain clear stakeholder communication.
• Collaborate with DevOps, QA, and infrastructure teams to support deployments and environment stability.

Process & Documentation

• Maintain detailed runbooks, SOPs, and knowledge base articles.
• Ensure compliance with ITIL processes and internal security policies.
• Produce monthly reports on application performance, incident trends, and resolution metrics.

Environment & Tools Management

• Support applications hosted on Linux/Windows servers and cloud platforms (AWS, Azure).
• Work with databases such as MSSQL, PostgreSQL, Oracle (MongoDB is a plus).
• Use scripting or programming languages (Python, Java, C#, .NET) for automation and diagnostics.

Qualifications:

Education & Certifications

• 4-year degree in Information Science, Information Technology, Computer Science, Engineering, or related field.
• ITIL Foundation or Managing Professional certification.
• Microsoft Certified: Azure Administrator Associate.
• AWS Certified SysOps Administrator – Associate.
• Splunk or AppDynamics Certified Power User.
• Red Hat Certified System Administrator (RHCSA).
• Certified Kubernetes Administrator (CKA) (for containerized apps).
• Java SE Programmer Certification.
• Certified DevOps Engineer – Azure or AWS (for CI/CD and automation).

Experience & Skills

• 4+ years of application support experience, including 2+ years in a lead/senior role.
• Strong understanding of application architecture, APIs, and integration points.
• Hands-on experience with Java runtime, APIs, and frameworks (e.g., Spring Boot).
• Expertise in application server monitoring, API management, observability, and logging.
• Skilled in log analysis (Splunk, AppDynamics, New Relic).
• Experience with cloud environments and CI/CD pipelines is a plus.
• Strong problem-solving, stakeholder management, and communication skills.
• Familiarity with FinTech or banking compliance standards is preferred.
• Proven ability to lead in a fast-paced, high-compliance environment.
• Multi-country or Pan-African experience is advantageous.

Job Description

Cobweb Telecommunication Ltd is seeking a
Technical Support Officer
to provide first-level IT support for our staff and clients. The ideal candidate should have a strong understanding of computer systems, networks, and basic troubleshooting skills. You will be the first point of contact for technical issues, ensuring smooth operations and excellent user experience.

Key Responsibilities

• Respond to user inquiries via phone, email, chat, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications.
• Manage user accounts, passwords, and access permissions.
• Support internet connectivity, routers, and Wi-Fi setup.
• Perform system updates, antivirus management, and security checks.
• Provide remote support using remote desktop tools.
• Document issues and solutions for knowledge base reference.
• Escalate complex problems to higher-level IT staff when necessary.
• Assist in IT projects such as system upgrades or software rollouts.

Requirements

• ND/HND/BSc in Computer Science, IT, or a related field (or relevant experience).
• Basic knowledge of Windows, Linux, or macOS operating systems.
• Understanding of networking concepts (IP, DNS, DHCP, LAN/Wi-Fi).
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Previous experience in a helpdesk or IT support role is an advantage.

What We Offer

• ₦300,000 monthly salary.
• Training and career growth opportunities.
• Supportive and collaborative work environment.
• Exposure to modern IT systems and solutions.

Apply now and grow your career with us.

#Hiring #TechnicalSupport #ITJobs #JobsInNigeria #YenagoaJobs #CobwebTelecom

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

• Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields
• Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
• Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
• Excellent communication skills and customer service mindset to provide high-quality support
• Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Job Type: Contract

Contract length: 12 months

Pay: ₦598, ₦897,846.00 per month

Application Question(s):

• Which 3D modeling and rendering software are you most familiar with ?

Experience:

• 3D Rendering: 2 years (Required)

Language:

• English fluently? (Required)

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

1. Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields

2. Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success

3. Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software

4. Excellent communication skills and customer service mindset to provide high-quality support

5. Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

6. Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Responsibilities

• Respond to CX inquiries via Freshdesk, email, and chat in a timely and professional manner.
• Troubleshoot and resolve customer issues, escalating to the engineering team when necessary.
• Collaborate with engineering teams to identify, document, and resolve bugs.
• Ensure accuracy, clarity, and professionalism in every interaction.
• Suggest and implement process improvements to optimize workflows and efficiency.
• Track and report customer experience trends and insights.
• Stay up-to-date with Sycamore products, fintech compliance requirements, and industry best practices.
• Commit to ongoing professional development through certifications, webinars, and courses.

Key Requirements

• 1–3 years of experience in technical support, IT helpdesk, or customer-facing fintech roles.
• Strong troubleshooting skills for web, mobile, and API-related issues.
• Hands-on experience with support tools (Freshdesk, Jira, or similar).
• Excellent communication skills with the ability to simplify technical details.
• Highly organized, resourceful, and able to take ownership of tasks.
• Familiarity with fintech systems such as digital lending, wallets, or KYC/AML is an advantage.