23 Computer Applications jobs in Nigeria

Application Support Services

Lagos, Lagos NGN900000 - NGN1200000 Y Quintevo Nigeria Limited

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Job Description

Today

Application Support Services (G&G, RE, GIS) Level 2
Quintevo Nigeria Limited
Software & Data

Lagos Full Time

Mining, Energy & Metals NGN 900,000 - 1,200,000

Easy Apply

Job Summary

We are seeking an experienced Application Support Analyst (Level 2) to provide advanced support for business applications and systems. This role involves handling escalated incidents, managing application configurations, and ensuring system stability and performance. The ideal candidate will act as a bridge between end users, development teams.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 5 years
Job Description/Requirements

Responsibilities:

  • Handle escalated application issues from Level 1 support, ensuring timely resolution.
  • Troubleshoot application errors, data inconsistencies, and integration issues.
  • Monitor application performance and implement fixes or optimizations.
  • Manage user access, permissions, and configurations for key applications.
  • Work closely with developers to escalate bugs, test patches, and deploy updates.
  • Document solutions and known issues, and contribute to a knowledge base.
  • Support application release management, upgrades, and migrations.
  • Provide training and guidance to Level 1 support staff and end users.
    Ensure compliance with IT security and data protection policies.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5+ years' experience in application support or software support roles.
  • Strong knowledge of enterprise applications (ERP, CRM, HRMS, or similar systems).
  • Familiarity with SQL for data querying and troubleshooting.
  • Understanding of APIs, integrations, and middleware is an advantage.
  • Experience with ticketing systems and ITIL service management processes.
  • Strong analytical and problem-solving skills.
  • Certifications such as ITIL Foundation, Microsoft Certified, or Oracle/ERP certifications are a plus.
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Application Support Officer

Lagos, Lagos NGN1800000 - NGN3000000 Y Zanibal LLC

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Job Description

Job Role: Application Support Officer

Job Type: Full-time

Salary: ₦150, ₦250,000.00 monthly

Location: Ajah, Lagos

How to Apply: Send your resume to

Company
:

Zanibal Solutions Nigeria Ltd is financial technology company that provides a suite of cloud-based

business applications for managing front and back office functions. Our solution empowers different

organizations with differentiating capabilities and very innovative technology, making it as easy as

possible to share and manage business information.

Job Description:

  • Manage and prioritize incoming support tickets, ensuring timely resolution and escalation of critical issues

according to established service level agreements (SLAs).

  • Investigate reported issues by analyzing log files, system configurations, and other relevant data, and

employ problem-solving techniques to identify root causes and implement appropriate solutions.

  • Participate in providing training to customers as required.
  • Capture details of each support request in Zanibal's ticketing system.
  • Create and maintain detailed documentation of support procedures, issue resolutions, and frequently asked

questions (FAQs) for both internal and external use.

  • Collaborate with the development team to perform software testing, including functional testing and

regression testing, to ensure the stability and reliability of applications.

  • Identify opportunities for process improvement, automation, and efficiency enhancement within the support

function, and actively contribute to the implementation of these initiatives.

  • Engage in knowledge management by creating and maintaining documentation of the company's

functionalities. This documentation will be used by other members of the company's staff as well as clients.

  • Testing new versions of software, ensuring that existing software is up-to-date, and identifying areas where

improvements can be made.

  • Take ownership of software issues, and work with our Development group to resolve more advanced issues

when necessary.

Requirements
:

  • Bachelor's degree with at least second class upper in computer science, banking & finance, accounting, or

other related courses.

  • Completion of the NYSC program
  • Basic knowledge of the Capital Market.
  • Must be a self-starter/quick learner
  • Essential experience in using software applications
  • Accounting knowledge is a plus.
  • Customer service experience is a plus.
  • Proficient knowledge of Microsoft Office (Mostly Excel)
  • Good troubleshooting skills.
  • Experience working in Fintech Institutions such as; Banking, Securities Trading, and Asset Management (

Capital Market) businesses is a plus

  • Ability to think outside the box to solve problems.
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Application Support Analyst

Lagos, Lagos Shell

Posted 3 days ago

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Job Description

Lagos, Nigeria
**Job Family Group:**
Information Technology (IT)
**Worker Type:**
Regular
**Posting Start Date:**
September 22, 2025
**Business unit:**
Projects and Technology
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
The focus of the Application Support Analyst is to ensure the smooth operation, maintenance, and continuous improvement of business-critical applications. This role involves providing technical support, resolving application-related issues, and collaborating with stakeholders to enhance system performance and user experience. The analyst will also contribute to system upgrades, documentation, and user training across SCiN.
**What you'll be doing**
+ Provide day-to-day support for business applications, ensuring timely resolution of incidents and service requests.
+ Monitor application performance and proactively identify areas for improvement or potential issues.
+ Collaborate with business users to understand functional requirements and translate them into technical solutions or enhancements.
+ Work closely with development and infrastructure teams to troubleshoot and resolve application issues.
+ Maintain application documentation including configuration, support procedures, and known issues.
+ Support application upgrades, patching, and testing activities.
+ Ensure compliance with Shell's IT security and data integrity standards.
+ Facilitate user training and onboarding for new or updated applications.
+ Participate in Agile ceremonies and contribute to continuous improvement initiatives within the support function.
**What you bring**
+ Bachelor's degree in Computer Science, Engineering, or a related field
+ Minimum 5 years of experience in application support or IT operations.
+ Strong understanding of ITIL processes and service management best practices.
+ Experience supporting enterprise applications (e.g., Power Platform, SharePoint, Primavera, PI would be added advantage).
+ Proficiency in troubleshooting, root cause analysis, and incident management.
+ Familiarity with scripting or automation tools (e.g., PowerShell, Python) is a plus.
+ Excellent communication and interpersonal skills for stakeholder engagement.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Strong documentation and analytical skills.
+ Experience in Agile and DevOps environments is an advantage.
**Scam Warning**
Shell does not request monetary payments (e.g. insurance policy, visa/work permit, HUET or HSSE training, special job offer, etc.) for employment. Individuals who are interested in opportunities within the Shell Group will find open positions listed on the company websites when available.
Shell does not make use of employment forms; neither does the Company process CVs that have not been submitted through the proper websites: . All successful applicants who receive an offer of employment from Shell would have been required to go through a formal and transparent recruitment process.
To learn more about Shell's recruitment process please visit our website .
Shell is an Equal Opportunity Employer.
**Company description**
Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world's growing need for more and cleaner energy solutions in ways that are economically, environmentally, and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.
As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity, and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork, and professionalism, as well as pride in what we do and how we conduct business.
Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.
**An innovative place to work**
There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, while managing the risks of climate change.
Join us and you'll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.
**An inclusive place to work**
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential.
+ We're creating a space where people with disabilities can excel through a transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
+ We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
+ We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
+ We consider ourselves a flexible employer and want to support you in finding the right balance. We encourage you to discuss this with us in your application.
**A rewarding place to work**
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
-
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
**Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_
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Enterprise Application Support/Developer

Lagos, Lagos NGN1600000 - NGN4800000 Y Bridgegap Consults Limited

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Job Description

Job Title: Enterprise Application Support/Developer

Location: VI, Lagos

Salary: 20m per annum.

We are seeking an experienced Enterprise Application Support/Developer to provide day-to-day support, administration, and development of business systems, ensuring efficiency, compliance, and continuous improvement.

Key Responsibilities & Requirements:

* Provide hands-on support and administration of business applications such as SUN Financial Systems, EAM, SharePoint, Office 365, and related platforms.

* Design, implement, and reconfigure applications to enhance business processes and improve system performance.

* Monitor, troubleshoot, and resolve system issues, ensuring maximum availability and efficiency for business users.

* Collaborate with internal stakeholders to ensure smooth adoption of business processes, user training, and effective communication of changes.

* Develop technical documentation, user guides, and contribute to system upgrades, security guidelines, and release management.

* Leverage SharePoint and other enterprise tools to meet business requirements and improve workflows.

* Bachelor's degree in Computer Science (or related field) with a minimum of 4 years' relevant experience; oil & gas industry background is an added advantage.

Interested candidates should send their application to with the job title as the subject line.

Job Type: Full-time

Pay: ₦20,000,000.00 per year

Education:

  • Undergraduate (Required)

Experience:

  • IT: 4 years (Required)
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Senior L2 Application Support Lead Engineer

Lagos, Lagos NGN5000000 - NGN15000000 Y Teknowledge

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Job Description

Overview:

We're seeking a Senior L2 Application Support Lead Engineer to oversee our Level 2 application support operations. This role ensures timely resolution of complex technical issues, maintains application stability, and drives process improvements. Acting as a key bridge between frontline support, engineering, and business stakeholders, you'll focus on delivering high availability, compliance, and exceptional customer satisfaction.

At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You'll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Why You'll Enjoy It Here:

  • Be Part of Something Big – A growing company where your contributions matter.
  • Make an Immediate Impact – Support groundbreaking technologies with real-world results.
  • Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
  • Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
  • We Care – Integrity, empathy, and purpose guide every decision.

We're looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities:

Release Planning & Execution

  • Lead the end-to-end release process for infrastructure components (network, compute, storage, and cloud services).
  • Coordinate with platform, security, and application teams to ensure release readiness.
  • Manage release calendars, change windows, and communication plans.

Technical Support & Troubleshooting

  • Resolve escalated L2 application issues and coordinate with L3 and development teams for permanent fixes.
  • Perform root cause analysis and monitor application logs, performance metrics, and system health using tools like Splunk, AppDynamics, or New Relic.

Team Leadership & Coordination

  • Mentor and guide L2 support engineers, ensuring adherence to SLAs and operational best practices.
  • Manage ticket queues, prioritize incidents, and maintain clear stakeholder communication.
  • Collaborate with DevOps, QA, and infrastructure teams to support deployments and environment stability.

Process & Documentation

  • Maintain detailed runbooks, SOPs, and knowledge base articles.
  • Ensure compliance with ITIL processes and internal security policies.
  • Produce monthly reports on application performance, incident trends, and resolution metrics.

Environment & Tools Management

  • Support applications hosted on Linux/Windows servers and cloud platforms (AWS, Azure).
  • Work with databases such as MSSQL, PostgreSQL, Oracle (MongoDB is a plus).
  • Use scripting or programming languages (Python, Java, C#, .NET) for automation and diagnostics.

Qualifications:

Education & Certifications

  • 4-year degree in Information Science, Information Technology, Computer Science, Engineering, or related field.
  • ITIL Foundation or Managing Professional certification.
  • Microsoft Certified: Azure Administrator Associate.
  • AWS Certified SysOps Administrator – Associate.
  • Splunk or AppDynamics Certified Power User.
  • Red Hat Certified System Administrator (RHCSA).
  • Certified Kubernetes Administrator (CKA) (for containerized apps).
  • Java SE Programmer Certification.
  • Certified DevOps Engineer – Azure or AWS (for CI/CD and automation).

Experience & Skills

  • 4+ years of application support experience, including 2+ years in a lead/senior role.
  • Strong understanding of application architecture, APIs, and integration points.
  • Hands-on experience with Java runtime, APIs, and frameworks (e.g., Spring Boot).
  • Expertise in application server monitoring, API management, observability, and logging.
  • Skilled in log analysis (Splunk, AppDynamics, New Relic).
  • Experience with cloud environments and CI/CD pipelines is a plus.
  • Strong problem-solving, stakeholder management, and communication skills.
  • Familiarity with FinTech or banking compliance standards is preferred.
  • Proven ability to lead in a fast-paced, high-compliance environment.
  • Multi-country or Pan-African experience is advantageous.
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Technical Support

Yenagoa, Bayelsa NGN2400000 - NGN4800000 Y Cobweb Communications Limited

Posted today

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Job Description


Job Description

Cobweb Telecommunication Ltd is seeking a
Technical Support Officer
to provide first-level IT support for our staff and clients. The ideal candidate should have a strong understanding of computer systems, networks, and basic troubleshooting skills. You will be the first point of contact for technical issues, ensuring smooth operations and excellent user experience.


Key Responsibilities

  • Respond to user inquiries via phone, email, chat, or in person.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Install, configure, and maintain computer systems and applications.
  • Manage user accounts, passwords, and access permissions.
  • Support internet connectivity, routers, and Wi-Fi setup.
  • Perform system updates, antivirus management, and security checks.
  • Provide remote support using remote desktop tools.
  • Document issues and solutions for knowledge base reference.
  • Escalate complex problems to higher-level IT staff when necessary.
  • Assist in IT projects such as system upgrades or software rollouts.


Requirements

  • ND/HND/BSc in Computer Science, IT, or a related field (or relevant experience).
  • Basic knowledge of Windows, Linux, or macOS operating systems.
  • Understanding of networking concepts (IP, DNS, DHCP, LAN/Wi-Fi).
  • Strong troubleshooting and problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to work under pressure and manage multiple tasks.
  • Previous experience in a helpdesk or IT support role is an advantage.


What We Offer

  • ₦300,000 monthly salary.
  • Training and career growth opportunities.
  • Supportive and collaborative work environment.
  • Exposure to modern IT systems and solutions.

Apply now and grow your career with us.

#Hiring #TechnicalSupport #ITJobs #JobsInNigeria #YenagoaJobs #CobwebTelecom

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Technical Support

Abuja, Abuja Federal Capital Territory NGN7184000 - NGN10832000 Y D5 Render

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Job Description

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

  1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

  2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

  3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

  4. Proactively learn and understand the features and underlying principles of the D5 Render

  5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

  • Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields
  • Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
  • Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
  • Excellent communication skills and customer service mindset to provide high-quality support
  • Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Job Type: Contract

Contract length: 12 months

Pay: ₦598, ₦897,846.00 per month

Application Question(s):

  • Which 3D modeling and rendering software are you most familiar with ?

Experience:

  • 3D Rendering: 2 years (Required)

Language:

  • English fluently? (Required)
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Technical Support

NGN900000 - NGN1200000 Y D5 Render

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Job Description

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

1. Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields

2. Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success

3. Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software

4. Excellent communication skills and customer service mindset to provide high-quality support

5. Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

6. Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

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Technical Support Specialist

Lagos, Lagos NGN1440000 - NGN1800000 Y 29Workshop Autotech Ltd.

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Job Description

Position: Technical Support Specialist

Work Mode: Hybrid (on-site + remote)

Location: Lagos, Nigeria

Salary Range: ₦120,000 – ₦150,000

Role Summary:

Serves as the technical link between our customers and the operations team. You will diagnose vehicle issues remotely, provide expert advice, and relate with technicians to ensure effective service delivery.

Key Responsibilities:

  1. Perform remote diagnosis of vehicle problems based on customer descriptions.

  2. ⁠Translate technical information between customers and technicians.

  3. ⁠rovide technical advice and manage customer expectations.

  4. hedule dispatches and prepare detailed work orders.

  5. plain repair estimates and processes clearly.

  6. intain accurate service records in the CRM.

  7. Receive and log inquiries, complaints, and service requests.

  8. Prepare inspection reports, estimates, invoices, and maintain documentation.

  9. Prepare regular reports on customer service performance.

Requirements

1.
Technical knowledge of vehicles and diagnostic skills are essential.

  1. perience as an Auto Technician, Service Advisor, or similar role.

  2. ility to explain complex technical issues.

  3. oficient with computers and CRM software.

  4. rong problem-solving and customer service skills.

  5. OND/HND (Business Admin/Marketing preferred).

  6. 2–3 years customer service experience (automotive sector an advantage).

Reporting Line

Reports to Operations Coordinator/Manager.

How to Apply

If this role excites you, send your CV and Cover Letter (detailing why you are the right fit for 29Workshop) to:

Equal Opportunity

29Workshop is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.

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Technical Support Intern

Lagos, Lagos NGN1200000 - NGN2400000 Y Jobgam

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Job Description

Today

J

Technical Support Intern (SME) at MainOne Cable – 2 Openings
Jobgam
Software & Data

Lagos Full Time

IT & Telecoms Confidential

  • Minimum Qualification :
Job Description/Requirements

JOB TITLE: Technical Support Intern (SME)

JOB LOCATION: Lagos

ADVERTISEMENT

Job Details

The Technical Support Intern will be responsible for the following functions:

  • Configure, test and provision customers on CRM platform.
  • Coordinate 3rd party installation and support activities.
  • Assign new requests/opportunities captured from MainOne website. Run weekly reports on incidents – opportunities and complaints. Network management and monitoring. Perform 1st level fault troubleshooting tasks.
  • Liaise with OEM to resolve technical related issues. Liaise with vendor(s) for customer installations.
  • Escalate unresolved issues to the appropriate teams. Critically analyze customer complaints and issues with a bid to providing lasting solution.
    Continually drive customer satisfaction through speedy resolution of complaints.

Qualifications, Skills & Competencies

  • BSc / HND in a relevant study.
    Excellent communication skills. Multitasking skills. CCNA will be an advantage. Previous experience in a similar position is an added advantage.

Demands Of The Job

  • Required to communicate constantly with customers to understand requests, complaints and follow up until issues are resolved.
    May be required to stay after office hours. Job requires a lot of patience, and exemplary communication skills.

How To Apply

To apply for the ongoing MainOne Cable Job recruitment, visit the APPLICATION PORTAL to submit your application

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