64 Commercial Operations jobs in Nigeria

JOB SUMMARY

The General Manager, Commercial Operations will lead our commercial operations. The successful candidate will be responsible for developing and implementing commercial strategies, managing sales and marketing efforts, and ensuring the company's financial and business operations sustainability to match the business promise.

KEY RESPONSIBILITIES

• Develop and Implement Commercial Strategies: Develop and execute commercial plans to drive business growth, increase revenue, drive business operations and improve profitability.
• Sales and Marketing: Lead sales and marketing efforts, including identifying new business opportunities, building relationships with clients, and negotiating contracts.
• Financial Management: Oversee budgeting, forecasting, and financial reporting, ensuring accurate and timely financial information.
• Contract Management: Negotiate, manage, and review contracts with clients, suppliers, and partners.
• Business Development: Identify and pursue new business opportunities, including partnerships, collaborations, and joint ventures.
• Team Management: Lead and manage a team of commercial professionals, providing guidance, coaching, and development opportunities.

REQUIREMENTS & QUALIFICATIONS

• Minimum of 7 years' experience in commercial operations, sales, marketing, Engineering Project or a related field, with at least 5 years in a leadership role.
• Bachelor's degree in engineering, or a related field. M.Sc., MBA or relevant postgraduate degree and COREN is a MUST.
• It's important to have garnered experience engaging or working in a multinational or large corporate environment especially in the area of project, preferably in manufacturing or Oil and Gas sectors.
• Familiarity with financial management software, such as QuickBooks or SAP.
• Knowledge of contract management software and tools.
• Experience with CRM software, such as Salesforce or HubSpot.
• Strong leadership and management skills.
• Excellent communication, negotiation, interpersonal skills.
• Strategic thinking and problem-solving skills.
• Presentation and analytic skill with a good grasp of technology and innovations is a great advantage.

PAY

18,000,000 NGN gross per Anum with other performance bonuses.

Job Types: Full-time, Permanent

Experience:

• Commercial operations, sales, marketing: 7 years (Required)

License/Certification:

• COREN certificate (Required)

We are searching for a
Senior Manager, Commercial Operations

Role Description

This is a full-time hybrid role for a Senior Manager, Commercial Operations, located in Lagos with some work-from-home flexibility. The Senior Manager will serve as the key leader responsible for driving the efficiency, effectiveness, and profitability of commercial operations. S/he will oversee sales support, operational processes, and cross-functional coordination to ensure seamless execution of commercial strategies and objectives.

Key Responsibilities

• Lead the commercial operations team to ensure seamless execution of sales and operational processes.
• Optimize commercial workflows, pricing strategies, and contract management to drive revenue growth.
• Develop/manage the sales pipeline, monitor KPIs, and implement initiatives to improve conversion and operational efficiency.
• Collaborate with sales, marketing, finance, and supply chain to align commercial strategies with business objectives.
• Provide accurate forecasting, reporting, and analytics to support strategic decision-making.
• Enhance customer experience through process improvements and cross-functional coordination.
• Mentor and develop team members to build a high-performing commercial function.

Qualifications

• Bachelor's degree in Business Administration, Commerce, or related field; Master's preferred.
• 15+ years of experience in commercial operations (international experience preferred).
• Proven track record in managing pricing, pipeline, and revenue-driving initiatives.
• Strong analytical skills with experience in forecasting, reporting, and KPI management.
• Excellent stakeholder management, communication, and negotiation skills.
• Results-driven with a focus on operational efficiency and customer satisfaction.

To apply, send your resume to

#Only suitable candidates will be contacted.

Job Title: Sales Operations Associate (Aggregator Support)

Location: Lagos, Nigeria

About OPay:

OPay is a leading fintech platform in Nigeria, providing payments, agency banking, and digital services to drive financial inclusion.

Role Overview:

We are seeking a detail-oriented Sales Operations Associate to support our Aggregator Team. This role focuses on ensuring smooth project execution, resolving field issues, tracking KPIs, and providing data-driven insights to optimize team performance and market positioning.

Key Requirements:

• Bachelor's degree in Business, Finance, Economics, Data Science, or related field.
• Strong analytical and problem-solving skills.
• Proficiency in Excel/SQL or similar tools.
• Good communication and ability to work under pressure.
• Experience in fintech or operations support is an advantage

Job Type: Full-time

Location:

• Lagos (Required)

Our client is a specialized producer and provider of Health and Nutrition products and services. They operate in import, formulation and distribution processes of premixes and ingredients essential for animal nutrition (Poultry, Swine, Cattle, Fish, Horse and small ruminants). They are looking to hire a Sales Administration Coordinator to manage the sales operations of the sales team. 

Job Responsibilities

Sales and Sales Team Support

Provide day-to-day administrative and operational support to the Sales Team and Sales Manager.

Assist in inventory tracking, stock availability updates, and preparation of sales materials.

Collect, organize, and consolidate sales data for weekly and monthly reporting.

Support the Managing Director in monitoring online sales platforms.

Assist in planning, scheduling, and organizing sales campaigns, promotions, and training activities

Coordinate logistics for external sales events and trade shows.

Handle and respond to incoming customer calls, inquiries, and requests.

Sales, Marketing, and Communication Support

Assist in the development and implementation of sales, marketing, and communication strategies under the guidance of the Sales Manager and Managing Director.

Contribute to the preparation of marketing and promotional materials (print, digital, website).

Monitor and update website content to ensure accuracy and relevance.

Track performance of marketing and sales campaigns and provide regular feedback.

Support the execution of customer engagement activities, including newsletters, promotional campaigns, and brand visibility projects.

Internal Communication and Social Media Assistance

Manage internal communication channels to ensure smooth information flow across teams.

Assist in scheduling and organizing internal and external company events.

Support the Sales Manager in maintaining and organizing filing systems for marketing and communication materials.

Collaborate with the Operations Manager to maintain proper documentation, classification, and archiving company records.

Draft and post engaging content on the company's social media platforms in line with brand guidelines.

Monitor social media activity and respond to inquiries in a timely manner.

ERP–Odoo Sales and Invoicing Management

• Enter and maintain accurate customer and sales data in the Odoo system (customer profiles, quotations, invoices, delivery slips).

• Reconcile delivery slips with invoices in collaboration with the Inventory Manager.

• Generate sales reports and presentations from Odoo, including statistical analysis of sales data.

• Support the Sales Manager in ensuring that the ERP system reflects real-time, reliable information for decision-making.

Reporting, Documentation, and Administrative Support

• Prepare weekly, monthly, and quarterly sales and performance reports.

• Maintain organized documentation for contracts, proposals, and client correspondence.

• Draft meeting minutes and follow up on action points for sales and marketing meetings.

• Support compliance with company policies, standards, and reporting formats.

Customer Relationship and Service Support

• Maintain an updated customer database with accurate contact information.

• Support the sales team in managing client feedback, complaints, and resolution tracking.

• Follow up with clients on pending payments, outstanding invoices, and delivery confirmations.

• Help strengthen customer relationships through timely communication and after-sales support.

Requirements

• Marketing and commercial or B.sc Business Administration
• Experiences in communication, sales administration, data collecting. Experience with Social media Content Creation is a huge plus.
• Master office automation tools (excel, word, power point)
• Excellent oral and written communications skills.
• Strong organization and coordination skills with a problem-solving attitude, Attention to detail.

Today

Lagos Full Time

Tourism & Travel NGN 75, ,000 Plus Commission

Easy Apply

As a Sales & Operations Manager, you will work with the Sales & Operations Team to ensure sourcing and high productivity of all B2B accounts. Your goal is to maximize revenue generation for the company by effectively collaborating with the Marketing and Customer Success Teams. The ideal candidate for this role would have a combination of Sales, Business Development, Operations, and Project Management skills.

• Minimum Qualification : Degree
• Experience Level : Entry level
• Experience Length : 2 years
• Working Hours : Full Time

Responsibilities:

• Effectively manage the B2B sales funnel.
• Execute strategies for acquisition and onboarding transport and logistics businesses.
• Grow and manage Intercity service Centers.
• Manage internal Operations Projects.
• Create and maintain a handbook for operators and customers.
• Find new channels for client sourcing.
• Develop client acquisition and verification processes.
  Ensure high performance of all onboarded accounts.

Requirements:

• Sales Skills: Excellent active listening, negotiation, and presentation skills
• Strategic "big-picture" thinker yet detail-oriented and implementation-focused
• Excellent written and verbal English plus fluency in at least one major Nigerian dialect (Igbo, Yoruba, or Hausa)
• Sales process optimization, forecasting pipeline management training, and onboarding skills

Role Summary
The
Sales Operations Manager
will lead M-KOPA Nigeria's Sales Operations Center of Excellence, serving as the critical interface between Acquisition Sales, Retail, Warehouse, and Logistics Operations, as well as cross-functional teams.

This role will enhance sales effectiveness, drive operational efficiency, and ensure seamless coordination across all commercial touchpoints. You will build on our strong foundation to create a best-in-class centralized support system that enables our growing field sales force to achieve ambitious targets while maintaining operational excellence.

What You'll Do:
Sales Operations Excellence

• Lead the Sales Operations Center of Excellence, supporting all regions through centralized systems.
• Design and implement scalable sales processes that drive efficiency across 1000+ field sales agents.
• Develop and maintain sales operational playbooks, ensuring consistency across all regions.
• Optimize territory planning, densification strategies, and expansion initiatives.
• Manage sales tools and technology adoption across the sales organization.
• Drive commission and incentive program administration with accuracy and timeliness.

Cross-Functional Coordination

• Serve as the primary interface between Acquisition Sales and Retail Operations, ensuring smooth customer handoffs.
• Coordinate with Warehouse & Logistics on stock allocation and availability for the sales teams.
• Partner with Customer Care and Retention teams on customer journey optimization.
• Collaborate with Business Management on new product launches and RTM strategies.
• Work with Finance on sales forecasting, budgeting, and P&L management.
• Align with Marketing on campaign execution and lead generation initiatives.

Sales Training & Enablement

• Oversee the Sales Training function, ensuring alignment with national and regional training needs.
• Develop comprehensive onboarding programs for new sales staff across all regions.
• Create and maintain sales enablement materials, product knowledge resources, and competitive intelligence.
• Partner with Regional Managers (RMs) and Deputy Regional Managers (DRMs) on capability-building initiatives.
• Implement continuous learning programs to enhance the sales team's effectiveness.
• Track training effectiveness and ROI through performance metrics.

Performance Management & Analytics

• Establish KPIs and performance dashboards for sales operations efficiency.
• Track and analyze sales data to identify trends, opportunities, and operational bottlenecks.
• Generate actionable insights for Senior Regional Managers and the leadership team.
• Support data-driven decision-making through regular reporting and analysis.
• Monitor sales productivity metrics and recommend process improvements.
• Ensure data integrity across all sales reporting systems.

What You'll Need

• Bachelor's degree in business administration, Operations Management, or related field.
• 5+ years of experience in sales operations, commercial operations, or sales management.
• Proven track record of leading operational transformation in sales organizations.
• Experience managing cross-functional projects and stakeholder relationships.
• Strong analytical skills with proficiency in CRM systems and data analysis tools.
• Experience in retail, telecommunications, or financial services sectors preferred.
• Knowledge of the Nigerian market and regional dynamics.
• Excellent communication and presentation skills

Key Competencies

• Ability to design and implement efficient, scalable processes.
• Connect operational improvements to business outcomes.
• Navigate complex organizational relationships effectively.
• Transform data into actionable insights.
• Drive adoption of new processes and systems.
• Influence and coordinate across departments.
• Identify root causes and implement sustainable solutions.
• Knowledge of the Nigerian market and regional dynamics.
• Adapt quickly to changing business priorities and market conditions

What Success Looks Like

• Seamless coordination between Sales, Retail, and Operations teams.
• Improved sales productivity and reduced administrative burden.
• Enhanced field force effectiveness through better training and enablement.
• Data-driven insights driving strategic sales decisions.
• Recognition as a trusted partner by Sales leadership and field teams.
• Successful support of market expansion and new product launches.

Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at
m-
.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for 'recruitment fees', 'processing fees', 'interview fees', or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

Job Title: Sales Operations Manager – Baking Products

Salary: 800,000 monthly net

Location:
Ikeja, Lagos

Employment Type:
Full-Time

Job Summary

The
Sales Operations Manager
will be responsible for overseeing and optimizing the sales processes, systems, and performance across all sales channels for the company's range of baking products. This role ensures that sales teams are supported with efficient operational tools, data insights, and coordination between departments such as production, logistics, and marketing to achieve business objectives.

Key Responsibilities

Sales Planning & Performance Management

• Support the development and execution of the company's sales strategy to meet revenue and market share targets.
• Monitor sales performance by region, channel, and product line; prepare weekly and monthly performance reports.
• Track and analyze KPIs (volume growth, sales mix, coverage, returns) to drive continuous improvement.

Sales Operations & Process Optimization

• Streamline and standardize sales processes to enhance efficiency and reduce bottlenecks.
• Coordinate order-to-delivery processes, ensuring customer satisfaction and timely fulfillment.
• Collaborate with production and supply chain teams to align inventory availability with market demand.
• Manage customer pricing structures, trade discounts, and promotional tracking.

Data Management & Reporting

• Maintain accurate sales data in the CRM or ERP system and ensure data integrity across all channels.
• Generate analytical reports to support decision-making, forecasting, and business reviews.
• Identify market trends and customer behavior patterns to inform strategic initiatives.

Team Support & Cross-Functional Collaboration

• Serve as a liaison between the sales team, marketing, finance, and operations to ensure smooth communication and goal alignment.
• Support sales team onboarding, training, and tools optimization to improve productivity.
• Lead sales operations meetings to review performance metrics and discuss improvement areas.

Budgeting & Forecasting

• Assist in developing sales budgets, forecasts, and targets.
• Track expenses related to sales promotions, trade marketing, and distribution activities.
• Provide insights on market conditions affecting pricing, margins, and profitability.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• Minimum of 5–8 years' experience
  in
  sales operations, commercial management, or business analysis
  , preferably in
  FMCG or food manufacturing (baking industry experience is a plus).
• Strong analytical and organizational skills with proficiency in
  Excel, Power BI, or CRM/ERP systems (e.g., SAP, Microsoft Dynamics).
• Excellent communication, problem-solving, and coordination skills.
• Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

Lagos Full Time

Recruitment Confidential

• Minimum Qualification :
• Experience Level : Senior level
• Experience Length : 5 years

Job Title: Sales Operations Manager – Baking Products

Salary: 800,000 monthly net

Location: Ikeja, Lagos

Employment Type: Full-Time

Job Summary

The Sales Operations Manager will be responsible for overseeing and optimizing the sales processes, systems, and performance across all sales channels for the company's range of baking products. This role ensures that sales teams are supported with efficient operational tools, data insights, and coordination between departments such as production, logistics, and marketing to achieve business objectives.

Key Responsibilities

Sales Planning & Performance Management

• Support the development and execution of the company's sales strategy to meet revenue and market share targets.
• Monitor sales performance by region, channel, and product line; prepare weekly and monthly performance reports.
• Track and analyze KPIs (volume growth, sales mix, coverage, returns) to drive continuous improvement.

Sales Operations & Process Optimization

• Streamline and standardize sales processes to enhance efficiency and reduce bottlenecks.
• Coordinate order-to-delivery processes, ensuring customer satisfaction and timely fulfillment.
• Collaborate with production and supply chain teams to align inventory availability with market demand.
• Manage customer pricing structures, trade discounts, and promotional tracking.

Data Management & Reporting

• Maintain accurate sales data in the CRM or ERP system and ensure data integrity across all channels.
• Generate analytical reports to support decision-making, forecasting, and business reviews.
• Identify market trends and customer behavior patterns to inform strategic initiatives.

Team Support & Cross-Functional Collaboration

• Serve as a liaison between the sales team, marketing, finance, and operations to ensure smooth communication and goal alignment.
• Support sales team onboarding, training, and tools optimization to improve productivity.
• Lead sales operations meetings to review performance metrics and discuss improvement areas.

Budgeting & Forecasting

• Assist in developing sales budgets, forecasts, and targets.
• Track expenses related to sales promotions, trade marketing, and distribution activities.
• Provide insights on market conditions affecting pricing, margins, and profitability.

Qualifications & Experience

• Bachelor's degree in Business Administration, Marketing, Economics, or related field.
• Minimum of 5–8 years' experience in sales operations, commercial management, or business analysis, preferably in FMCG or food manufacturing (baking industry experience is a plus).
• Strong analytical and organizational skills with proficiency in Excel, Power BI, or CRM/ERP systems (e.g., SAP, Microsoft Dynamics).
• Excellent communication, problem-solving, and coordination skills.
• Ability to manage multiple priorities and work cross-functionally in a fast-paced environment.

<

Our client is a specialized producer and provider of Health and Nutrition products and services. They operate in import, formulation and distribution processes of premixes and ingredients essential for animal nutrition (Poultry, Swine, Cattle, Fish, Horse and small ruminants). They are looking to hire a Sales Administration Coordinator to manage the sales operations of the sales team.

Job Responsibilities

Sales and Sales Team Support Provide day-to-day administrative and operational support to the Sales Team and Sales Manager.

Assist in inventory tracking, stock availability updates, and preparation of sales materials.

Collect, organize, and consolidate sales data for weekly and monthly reporting.

Support the Managing Director in monitoring online sales platforms.

Assist in planning, scheduling, and organizing sales campaigns, promotions, and training activities

Coordinate logistics for external sales events and trade shows.

Handle and respond to incoming customer calls, inquiries, and requests.

Sales, Marketing, and Communication Support

Assist in the development and implementation of sales, marketing, and communication strategies under the guidance of the Sales Manager and Managing Director.

Contribute to the preparation of marketing and promotional materials (print, digital, website).

Monitor and update website content to ensure accuracy and relevance.

Track performance of marketing and sales campaigns and provide regular feedback.

Support the execution of customer engagement activities, including newsletters, promotional campaigns, and brand visibility projects.

Internal Communication and Social Media Assistance

Manage internal communication channels to ensure smooth information flow across teams.

Assist in scheduling and organizing internal and external company events.

Support the Sales Manager in maintaining and organizing filing systems for marketing and communication materials.

Collaborate with the Operations Manager to maintain proper documentation, classification, and archiving company records.

Draft and post engaging content on the company's social media platforms in line with brand guidelines.

Monitor social media activity and respond to inquiries in a timely manner.

ERP–Odoo Sales and Invoicing Management

• Enter and maintain accurate customer and sales data in the Odoo system (customer profiles, quotations, invoices, delivery slips).
• Reconcile delivery slips with invoices in collaboration with the Inventory Manager.
• Generate sales reports and presentations from Odoo, including statistical analysis of sales data.
• Support the Sales Manager in ensuring that the ERP system reflects real-time, reliable information for decision-making.

Reporting, Documentation, and Administrative Support

• Prepare weekly, monthly, and quarterly sales and performance reports.
• Maintain organized documentation for contracts, proposals, and client correspondence.
• Draft meeting minutes and follow up on action points for sales and marketing meetings.
• Support compliance with company policies, standards, and reporting formats.

Customer Relationship and Service Support

• Maintain an updated customer database with accurate contact information.
• Support the sales team in managing client feedback, complaints, and resolution tracking.
• Follow up with clients on pending payments, outstanding invoices, and delivery confirmations.
• Help strengthen customer relationships through timely communication and after-sales support.

Requirements

• Marketing and commercial or B.sc Business Administration

• Experiences in communication, sales administration, data collecting. Experience with Social media Content Creation is a huge plus.

• Master office automation tools (excel, word, power point)

• Excellent oral and written communications skills.

• Strong organization and coordination skills with a problem-solving attitude, Attention to detail.

Job Type: Full-time

Pay: ₦450, ₦500,000.00 per month

Application Question(s):

• Do you have content creating experience?

• Have you led the operations of a sales team before?

Location:

• Abuja (Required)