33 Collection Agent jobs in Nigeria

We are seeking a motivated and professional
Loan Collections Agent
to join our third-party recovery team supporting clients in the UK. In this role, you will be responsible for engaging with customers to negotiate repayment solutions, ensuring compliance with regulations, and providing excellent customer service throughout the collections process.

This is an exciting opportunity for individuals with strong communication skills and prior experience in debt recovery or collections to make a real impact.

Key Responsibilities

• Contact customers regarding overdue accounts through outbound and inbound calls.
• Demonstrate active listening and empathy while negotiating realistic repayment arrangements.
• Follow established collections processes in line with client and regulatory requirements.
• Maintain accurate and detailed records of all customer interactions.
• Escalate unresolved cases in line with company policies.
• Work closely with the recovery team to meet and exceed performance targets.

Requirements

• Proven experience in
  loan collections, debt recovery, or customer service within financial services
  .
• Strong verbal communication skills with fluent English and clear enunciation.
• Excellent
  active listening skills
  with the ability to handle sensitive conversations professionally.
• Understanding of collections and recovery processes, ideally with exposure to UK or international standards.
• Resilient, target-driven, and able to manage challenging conversations.
• Basic proficiency with Microsoft Office and CRM tools.

What We Offer

• Competitive compensation package.
• Performance-based incentives.
• Opportunity to work with international clients in the financial services sector.
• Professional development and growth within a supportive team.

Today

M

Lagos Full Time

Banking, Finance & Insurance Confidential

• Minimum Qualification :

We are seeking a motivated and professional Loan Collections Agent to join our third-party recovery team supporting clients in the UK. In this role, you will be responsible for engaging with customers to negotiate repayment solutions, ensuring compliance with regulations, and providing excellent customer service throughout the collections process.

This is an exciting opportunity for individuals with strong communication skills and prior experience in debt recovery or collections to make a real impact.

Key Responsibilities

• Contact customers regarding overdue accounts through outbound and inbound calls.
• Demonstrate active listening and empathy while negotiating realistic repayment arrangements.
• Follow established collections processes in line with client and regulatory requirements.
• Maintain accurate and detailed records of all customer interactions.
• Escalate unresolved cases in line with company policies.
• Work closely with the recovery team to meet and exceed performance targets.

Requirements

• Proven experience in loan collections, debt recovery, or customer service within financial services .
• Strong verbal communication skills with fluent English and clear enunciation.
• Excellent active listening skills with the ability to handle sensitive conversations professionally.
• Understanding of collections and recovery processes, ideally with exposure to UK or international standards.
• Resilient, target-driven, and able to manage challenging conversations.
• Basic proficiency with Microsoft Office and CRM tools.

What We Offer

• Competitive compensation package.
• Performance-based incentives.
• Opportunity to work with international clients in the financial services sector.
  Professional development and growth within a supportive team.

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Company Description

Aramex, established in 1982, is a global logistics and transportation solutions provider. Renowned for its customized services and innovative multi-product offerings, Aramex provides international and domestic express delivery, freight forwarding, integrated logistics, consumer retail, and e-commerce solutions. With over 600 offices in more than 65 countries, Aramex employs over 15,900 people worldwide. The company leverages technology for efficient last-mile delivery and is committed to driving sustainability through fresh thinking and innovation.

Role Description

This is a full-time, on-site role located in Ikeja, Lagos for an
Accountant (Credit Control).

Daily task include;

• Generate weekly/monthly aging reports, create collection plan for the month and measure 100% monthly target collection
• Negotiate repayment for bad debts, send and reconcile all invoices and ensure accurate quarterly customer balance confirmation
• Maintain effective internal control on ACP and reduction of debt expenses
• Achieve 90% of monthly and quarterly funds collection
• Update daily Collection report on a weekly basis and share before meeting
• Timely resolving and escalations (Weekly Meeting with Sales, customer service team to discuss clients affecting provisions, Low Rev clients, Non-moving accounts & claims)

Qualifications

• A bachelor's degree or equivalent qualification in accounting
• Minimum of 1–3 years of corporate sales experience within the freight forwarding and logistics industry.

Role Summary

We are seeking a seasoned and results-driven Credit Control Manager to join our team. S/he will be responsible for overseeing the company's credit management function and leading the credit control team to ensure the timely collection of receivables and effective management of customer credit limits. This role will work closely with the Finance, Sales, Property/Facility Management, and Legal teams to minimize credit risk, optimize cash flow, and support the overall financial health of the organization.

Key Responsibilities

(A) Credit Management & Control

• Develop, implement, and maintain credit control policies and procedures to ensure best practices are followed.
• Evaluate the creditworthiness of new and existing customers and set appropriate credit limits.
• Review, approve, or escalate credit applications and adjustments as required.

(B) Debt Collection & Receivables Management

• Monitor accounts receivable ledger and ensure timely collection of outstanding debts.
• Proactively follow up on overdue accounts and negotiate payment arrangements with clients.
• Collaborate with the Legal department to initiate legal action on delinquent accounts where necessary.

(C) Reporting & Analysis

• Prepare and present monthly credit control reports (aging analysis, DSO, bad debt provisions) to management.
• Provide insight into trends, risks, and opportunities for improving receivables and cash flow.
• Maintain accurate records of all customer interactions, disputes, and collection activities.

(D) Collaboration & Stakeholder Management

• Liaise with the Sales and Facility Management teams to resolve customer disputes promptly.
• Guide internal teams on credit risk and customer payment performance.
• Work with Finance to ensure accurate cash allocation and reconciliation of accounts.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Professional certification (ACA, ACCA, ICAN, or equivalent) is an added advantage.
• Minimum of 5 years of experience as a Credit Control Specialist, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of credit risk assessment, debt collection processes, and financial analysis.
• Experience in real estate, facility management, or property development is highly desirable.

Skills & Competencies

• Excellent negotiation, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• High attention to detail with the ability to work under pressure and meet deadlines.
• Proficiency in accounting/ERP systems (e.g., Sage, SAP, QuickBooks) and MS Excel.
• Leadership skills with the ability to motivate and manage a team effectively.

Link to Apply:

Job Type: Full-time

• To ensure consistent operational cash inflow into the business by regular billing of customers and receivable management in strict compliance with credit policy.

Responsibilities

• Ensure money collectable from sales and takings are received in collection accounts and are fully reconciled to bank in order to block all cash leakages and loss of fund which may result in shareholders' fund depletion.
• Ensure WHT receipts are collected, properly accounted for and allocated in accordance with the company's credit policy.
• Follow up on receivable in accordance to the credit policy, collect and allocate payments
• Ensure timely reconciliation whenever there is disparity between customer's payment and invoices
• Ensure the receivable aging complies with the company credit policy
• Weekly submission of Follow up Reports and monthly submission of Credit policy compliance report

Qualifications and Experience

• Minimum of 2.2 / Upper Credit B.Sc Degree / HND in Accounting or any related course
• Not more than 2 years of experience in Credit Control
• Ability to optimize work processes
• Knowledge of general accounting principles
• Knowledge of debit and credit
• Proficiency in Excel
• Knowledge of accounts receivables
• Customer relationship management.

Note: Only shortlisted candidates will be contacted.

Today

F

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

To manage and control the credit portfolio of the company, ensuring financial risk is minimized while supporting commercial growth. This role acts as a strategic partner to the business, providing financial insights and governance to drive sustainable performance.

What We Ask

• B.Sc/HND degree in any discipline with minimum of second class lower degree/upper credit
• Experience working as finance business partner preferably in an FMCG.
  Any professional accounting qualification is an added advantage/plus

What We Offer

• A dynamic, challenging, and innovative work environment.
• We believe in nourishing growth and offer training and personal development.
  Competitive remuneration package

Vacancy Description

• Credit Portfolio Management
• Maintain and manage the customer credit portfolio and master data, ensuring all legal documentation is accurate and up to date.
• Evaluate credit eligibility of new and existing customers, providing detailed analysis and justification for credit approvals.
• Monitor Bank guarantees and other financial instruments to control customer credit risk.
• Review and adjust credit limits and payment terms in alignment with company policy and prevailing market conditions.
  Define KPI's and implement adequate measurements Ensuring the execution and optimization of Credit policy within the Commercial business, in accordance with the corporate guidelines.

2 Financial Reporting and Month-End Closing

• Complete month-end closing procedures, including documentation reviews and reconciliations.
• Maintain monthly reporting systems for debtor age analysis and prepare customer statements of account.
• Reconcile trade disputes and collaborate with receivables teams to support business activities. Provide receivables and cash flow projections to aid strategic planning.
• 1. Performance Analysis and Forecasting
• Prepare credit performance reports and analyze historical data to forecast customer financial behavior. Deliver business intelligence insights to mitigate risks and identify growth opportunities.
• Compliance and Governance
• Ensure compliance with IFRS/Company standards for ageing and bad debt provisions.
• Collaborate with legal teams on debt recovery initiatives and develop new control policies to enhance operational efficiency and governance.
• Stakeholder Engagement
• Confirm and perform credit release with supply chain customer service.
• Manage customer dispute with the sales managers.
  Build and maintain strong relationships with banking partners and internal stakeholders.

Support Other Commercial Business Activities As Required.

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

Finance Manager, Sales Team and other Finance Team

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Job Title: Credit Control Officer

Job Location: Lagos

Salary: N250,000

Job Summary: To ensure consistent operational cash inflow into the business by regular billing of customers and receivable management in strict compliance with credit policy.

Responsibilities:

• Ensure money collectable from sales and takings are received in collection accounts and are fully reconciled to bank in order to block all cash leakages and loss of fund which may result in shareholders' fund depletion.
• Ensure WHT receipts are collected, properly accounted for and allocated in accordance with the company's credit policy.
• Follow up on receivable in accordance to the credit policy, collect and allocate payments
• Ensure timely reconciliation whenever there is disparity between customer's payment and invoices
• Ensure the receivable aging complies with the company credit policy
• Weekly submission of Follow up Reports and monthly submission of Credit policy compliance report

Qualifications and Experience:

• Minimum 2.2/Upper Credit B.Sc / HND degree in Accounting or any related course
• Not more than 2 years experience in Credit Control
• Ability to optimize work processes
• Knowledge of general accounting principles
• Knowledge of debit and credit
• Proficiency in Excel
• Knowledge of accounts receivables
• Customer relationship management

How to Apply:

Interested and qualified candidates should apply via Only shortlisted candidates will be Contacted.

Job Types: Full-time, Permanent

Pay: ₦250,000.00 per month

Job Title: Credit Control Supervisor

Job Location: Lagos

Salary: 350,000

Job Summary:

• To ensure consistent operational cash inflow into the business by regular billing of customers and receivable management in strict compliance with credit policy.
• Responsibilities:
• Ensure money collectable from sales and takings are received in collection accounts and are fully reconciled to the bank in order to block all cash leakages and loss of funds which may result in shareholders' fund depletion.
• Ensure WHT receipts are collected, properly accounted for and allocated in accordance with the company's credit policy.
• Follow up on receivable in accordance to the credit policy, collect and allocate payments
• Ensure timely reconciliation whenever there is disparity between customer's payment and invoices
• Ensure the receivable aging complies with the company credit policy
• Weekly submission of Follow up Reports and monthly submission of Credit policy compliance report

Qualifications and Experience:

• Minimum 2.2/Upper Credit B.Sc / HND degree in Accounting or any related course
• Minimum 5 years experience in Credit Control
• Must have professional qualification such as ICAN
• Ability to optimize work processes
• Knowledge of general accounting principles
• Knowledge of debit and credit
• Proficiency in Excel
• Knowledge of accounts receivables
• Customer relationship management

How to Apply:

Interested and qualified candidates should apply via .

Only shortlisted candidates will be Contacted.

VACANCY VACANCY VACANCY

COMPANY: Snappy Credit limited is a Fintech company that provides quick loans to customers via an online process

Job Location: IKEJA

Job Title : Credit Control Officer

.Company Benefits

1. Basic salary: 60k

2. Bonus: daily bonus, weekly bonus, (up to 15k)

3. Phone compensation ( Airtime & data)

4. Skills training within one week of joining the company and transportation subsidies.

5. Permission to work from home (return to office for skills training if not performing well)

6. Salary increased in three months and again in six months.

7. Year-end bonus for good performance every year.

Employment Type: Full-time

RESPONSIBILITY:

• Evaluate the creditworthiness of new and existing clients before approving credit.
• Set and monitor credit limits in line with company policies.
• Ensure timely collection of receivables and follow up on overdue accounts.
• Negotiate repayment terms and resolve payment issues with clients.
• Prepare and issue account statements, reminders, and demand notices.
• Maintain accurate records of customer accounts, credit approvals, and collections.
• Work with sales and finance teams to manage customer accounts effectively.
• Generate regular reports on credit performance, outstanding debts, and cash flow.
• Ensure compliance with regulatory requirements and internal credit control policies.
• Recommend legal or external debt recovery actions when necessary.

REQUIREMENTS:

• Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong knowledge of credit control, debt collection, and financial analysis.
• Good understanding of accounting principles and credit regulations.
• Excellent negotiation and communication skills.
• Analytical and problem-solving abilities.
• Attention to detail and high level of accuracy.
• Ability to work under pressure and meet collection targets.
• Proficiency in MS Office (especially Excel) and financial/ERP systems.
• Must have Smart Phone.(Android or iPhone)Method of Application:

Interested and qualified candidates should send their CV using the Job on WhatsApp and a copy

to:

using the Job Title as the subject of the email.

Job Type: Full-time