24 Client Support jobs in Nigeria
Technical Support Engineer
Posted 26 days ago
Job Viewed
Job Description
br>- Set up and maintain CI/CD pipelines using Azure DevOps or GitHub Actions
- Manage Microsoft 365 tenant, including Exchange Online, Teams, and OneDrive
- Handle user provisioning, licensing, and role-based access in Azure AD / Microsoft 365 Admin Center
- Monitor application and system performance using Azure Monitor, Log Analytics, and Application Insights
- Apply basic security configurations including firewalls, RBAC, and Key Vault
- Document infrastructure, deployment processes, and system configurations
Technical Support officer (Mechanical /Electrical)
Posted 7 days ago
Job Viewed
Job Description
- Work with the project engineer to advise officers of the procurement and supply section on parts which are not readily available br>- Provide technical support to the engineering team in executive projects
- To assist and Guide tradesmen on Technical matters
- To ensure that health and safety measures are put in place and complied with
- To carry out preliminary surveys and collect data and information required by the engineer
- Investigate Technical aspects and root cause of problems
- Initiate corrective actions to rectify problems
- Implement best practice in developing technical solutions
Customer Service Officer
Posted today
Job Viewed
Job Description
OND, HND, or B.Sc. in any relevant field. br>0–1 year of experience in a customer-facing role (automobile or service industry experience is a plus). < r>Excellent communication and interpersonal skills.
Basic understanding of invoicing and billing processes.
Proficiency in Microsoft Office tools (especially Word and Excel).
Strong organizational and multitasking abilities.
Customer-focused mindset with a friendly and professional attitude.
Key Responsibilities:
Receive and attend to customers both physically and via phone or digital channels.
Take job requests and accurately document customer needs and service requirements.
Schedule and manage service bookings in coordination with the operations/workshop team.
Generate invoices, process payments, and handle basic billing tasks.
Maintain a detailed log of customer interactions, bookings, and complaints.
Provide timely updates to customers on job progress and completion timelines.
Resolve customer inquiries or escalate issues to the appropriate department.
Follow up with customers after service to ensure satisfaction and gather feedback.
Keep the reception and customer service area neat and welcoming.
Support the admin and operations team with clerical tasks as needed.
Customer Service Representative
Posted today
Job Viewed
Job Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times. br>Responding promptly to customer inquiries. < r> ommunicating with customers through various channels. < r> cknowledging and resolving customer complaints. < r> nowing our products inside and out so that you can answer questions. < r>
Qualifications and Experience:
xperience: At least one year of experience in a similar role. < r> xcellent oral and written communication skills < r> trong negotiation and communication skills. < r> roficiency in MS Office < r> bility to perform in a fast-paced, target-driven environment. < r> ighly organised < r> trong people management skills
Customer service Officer
Posted today
Job Viewed
Job Description
• esponding promptly to customer inquiries. br>• C mmunicating with customers through various channels. < r>• A knowledging and resolving customer complaints. < r>• K owing our products inside and out so that you can answer questions. < r>• P ocessing forms, applications and requests. < r>• K eping updated records of customer information, interactions, transactions, comments and complaints. < r>• E suring referrals and repeat sales are made by clients. < r>• C mmunicating and coordinating with colleagues as necessary. < r>• P oviding feedback on the efficiency of the customer service process. < r>Ensure customer satisfaction and provide professional customer support.
Customer Service Executive
Posted 1 day ago
Job Viewed
Job Description
Respond to customer inquiries in person, over the phone, via email, and through other communication channels. br>
Maintain accurate records of customer interactions and transactions.
Resolve complaints promptly, professionally, and within company policies.
Provide clients with detailed information on products, services, and ongoing promotions.
Work with internal departments to ensure customer requests are fulfilled in a timely manner.
Follow up on client feedback to ensure customer satisfaction.
Maintain a clean and welcoming front desk or reception area.
Support other administrative and office tasks as assigned.
Requirements:
Minimum of HND/B.Sc. in any relevant discipline.
At least 1 year of proven experience in a customer-facing role.
Excellent verbal and written communication skills.
Strong problem-solving skills and emotional intelligence.
Friendly, professional, and customer-focused demeanor.
Proficiency in Microsoft Office and CRM tools is an added advantage.
Ability to work well under pressure and manage multiple tasks simultaneously.
Benefits:
Competitive salary.
Professional growth and training opportunities.
Friendly and collaborative work environment.
Exposure to the real estate industry and career advancement within PWAN Group.
Customer Service Executive
Posted 1 day ago
Job Viewed
Job Description
Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments. br>Respond to a variety of customer requests and inquiries via the telephone or in person over the counter.
Hear and resolve complaints from the customer or clients.
Collect, sort, distribute, or prepare mails, messages for receiving Departments, Units, Clients or customers via hard copies or online.
Provide information about the company such as sale of properties, their locations, Title, payment plan, allocation and other services provided or rendered
Schedule clients and customers for site inspections and also provide refreshments where available
Seek Management approval on waivers and refund on behalf of clients or customers as regards payments (outright / installment)
Provide subscription forms, payment, and survey Layout plans of all available estates to clients, customers and consultants on request
Receive and register payment slips and send to the receiving department for processing
Prepare marketing kits and souvenirs for new PBOs
Perform any other functions as may be assigned by your supervisors
Qualification Requirements
Minimum of B.Sc. / HND in Social Sciences, Business Administration or any other related field.
Candidate must have completed their NYSC
MBA or other higher relevant qualification will be an added advantage
A member of any relevant professional bodies such as Nigerian Institute of Management (NIM) Minimum of 3 year professional working experience in Customer Service/ Admin related duties.
Required Skills
Ability to understand and explain complex products or services
Ability to work independently and as part of a team
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business tools
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Customer Service Executive
Posted 1 day ago
Job Viewed
Job Description
Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments. br>Respond to a variety of customer requests and inquiries via the telephone or in person over the counter.
Hear and resolve complaints from the customer or clients.
Collect, sort, distribute, or prepare mails, messages for receiving Departments, Units, Clients or customers via hard copies or online.
Provide information about the company such as sale of properties, their locations, Title, payment plan, allocation and other services provided or rendered
Schedule clients and customers for site inspections and also provide refreshments where available
Seek Management approval on waivers and refund on behalf of clients or customers as regards payments (outright / installment)
Provide subscription forms, payment, and survey Layout plans of all available estates to clients, customers and consultants on request
Receive and register payment slips and send to the receiving department for processing
Prepare marketing kits and souvenirs for new PBOs
Perform any other functions as may be assigned by your supervisors
Qualification Requirements
Minimum of B.Sc. / HND in Social Sciences, Business Administration or any other related field.
Candidate must have completed their NYSC
MBA or other higher relevant qualification will be an added advantage
A member of any relevant professional bodies such as Nigerian Institute of Management (NIM) Minimum of 3 year professional working experience in Customer Service/ Admin related duties.
Required Skills
Ability to understand and explain complex products or services
Ability to work independently and as part of a team
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business tools
Customer Service Executive
Posted 1 day ago
Job Viewed
Job Description
Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments. br>Respond to a variety of customer requests and inquiries via the telephone or in person over the counter.
Hear and resolve complaints from the customer or clients.
Collect, sort, distribute, or prepare mails, messages for receiving Departments, Units, Clients or customers via hard copies or online.
Provide information about the company such as sale of properties, their locations, Title, payment plan, allocation and other services provided or rendered
Schedule clients and customers for site inspections and also provide refreshments where available
Seek Management approval on waivers and refund on behalf of clients or customers as regards payments (outright / installment)
Provide subscription forms, payment, and survey Layout plans of all available estates to clients, customers and consultants on request
Receive and register payment slips and send to the receiving department for processing
Prepare marketing kits and souvenirs for new PBOs
Perform any other functions as may be assigned by your supervisors
Qualification Requirements
Minimum of B.Sc. / HND in Social Sciences, Business Administration or any other related field.
MBA or other higher relevant qualification will be an added advantage
A member of any relevant professional bodies such as Nigerian Institute of Management (NIM) Minimum of 3 year professional working experience in Customer Service/ Admin related duties.
Required Skills
Ability to understand and explain complex products or services
Ability to work independently and as part of a team
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business tools
Customer Service Executive
Posted 1 day ago
Job Viewed
Job Description
Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments. br>Respond to a variety of customer requests and inquiries via the telephone or in person over the counter.
Hear and resolve complaints from the customer or clients.
Collect, sort, distribute, or prepare mails, messages for receiving Departments, Units, Clients or customers via hard copies or online.
Provide information about the company such as sale of properties, their locations, Title, payment plan, allocation and other services provided or rendered
Schedule clients and customers for site inspections and also provide refreshments where available
Seek Management approval on waivers and refund on behalf of clients or customers as regards payments (outright / installment)
Provide subscription forms, payment, and survey Layout plans of all available estates to clients, customers and consultants on request
Receive and register payment slips and send to the receiving department for processing
Prepare marketing kits and souvenirs for new PBOs
Perform any other functions as may be assigned by your supervisors
Qualification Requirements
Minimum of B.Sc. / HND in Social Sciences, Business Administration or any other related field.
MBA or other higher relevant qualification will be an added advantage
A member of any relevant professional bodies such as Nigerian Institute of Management (NIM) Minimum of 3 year professional working experience in Customer Service/ Admin related duties.
Required Skills
Ability to understand and explain complex products or services
Ability to work independently and as part of a team
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business tools