8 Client Side jobs in Nigeria

Principal Duties / Responsibilities
Operational Responsibilities: br>o Enquiry Taking:
o andle client inquiries with professionalism, providing accurate information and guidance.
o Ensure that all client inquiries are addressed promptly and comprehensively.
o Enquiry Follow-Up (FLU):
o Follow up with clients who have made inquiries to gather feedback and assess their satisfaction.
o Use FLU data to improve the quality of services and enhance the client experience.
o FLU on Way Forward:
o Engage with clients to discuss the next steps in their medical journey, providing guidance and support.
o Ensure that clients are well-informed about their options and the path forward.
o IVF Call Centre FLU:
o Manage inquiries and communication related to the In Vitro Fertilization (IVF) call center.
o Assist clients seeking IVF services and provide them with relevant information.
o Front Desk Duties:
o Handle front desk responsibilities, including welcoming clients, providing assistance, and maintaining a professional and organized reception area.
Strategic Responsibilities:
o MD Facebook Live Program:
o Coordinate all activities related to the Medical Director's monthly Facebook live program.
o Ensure that the program runs smoothly and is engaging for the audience.
o Creative Approvals:
o Coordinate and obtain approvals for creatives that are forwarded to advertising agencies and internal staff.
o Ensure that all creatives align with the facility's brand and messaging.
o Doctor and Hospital Relationships:
o Maintain a cordial and effective relationship with doctors and their affiliated hospitals.
o Ensure that doctors receive appropriate and timely compensation for their services.
o Learning and Growth:
o Invest in personal and team learning and growth.
o Prioritize the enhancement of employee competencies, promote the use of technology, and motivate employees to uphold integrity and professionalism.
Job Requirements
Education:
o Possess a minimum of HND (minimum of Upper Credit) or B.Sc (minimum of 2nd Class Lower) in any Social Science or Supply Chain field
Experience:
o Minimum of 3 years’ relevant work experience < r>Technical Competencies:
o P oficient in Healthcare processes.
o Excellent knowledge in marketing.
o IT Systems Skills.
o Good understanding and relationship with all government agencies.
Managerial Competencies:
o Pro-activeness and alertness
o Teamwork
o Creativity
o Integrity
o Problem Analysis
o Process Improvement.
Behavioural Competencies:
o High Energy Level
o Good verbal and written communication
o Good leadership and motivational skill
o Honesty
o Customer Orientation
o Attention to details
o Strong organizational skills, confident, friendly, and approachable.

Salary: 180,000

Job Title: Client Service Relationship Intern
Industry: Customer Service / Hospitality / Corporate Services br>Location: VI, LAGOS (Onsite)
Employment Type: Internship (1 year experience, internship experience is a plus)
Salary: NGN100,000/month
Work Schedule: Monday – Friday **9am - 5pm (Weekends and public holidays if required; must be available online 24/7) < r>**
Job Description:
We are seeking a motivated Client Service Relationship Intern to assist in delivering an exceptional customer experience. You will:

Handle client inquiries and maintain strong customer relationships.

Support client service representatives with documentation, follow-ups, and minor issue resolution.

Collaborate with internal teams to ensure client satisfaction.

Requirements
1 year work experience (entry-level).

Good communication and interpersonal skills.

Problem-solving ability and attention to detail.

Basic knowledge of customer relationship management tools.

Ability to multitask effectively.

Positive attitude, eagerness to learn, and a team-oriented mindset.

Benefits:

Internship completion certificate.
Opportunity for full-time employment.
Networking opportunities.
Training and mentorship.

Job Description
Educational Qualification: br>A first degree in Business Administration, Health Sciences, Marketing and other related fields.

Work Experience:
1-3 years’ experience in customer service, preferably in a healthcare or insurance setting. < r>
Core Competencies:
• Customer service orientation < r>• Conflict resolution and problem-solving < r>• Attention to detail and accuracy < r>• Teamwork and collaboration < r>• Empathy and professionalism < r>• Organizational and time management skills < r>Industry Knowledge (Desirable):
Knowledge of HMO operations and healthcare systems is an added advantage

Remuneration:
Competitive salary with attractive benefits.

About Us
Kisha Consulting Limited is a leading Canadian immigration consulting firm dedicated to helping individuals navigate their relocation journey through expert guidance, digital resources, and innovative solutions. At the heart of our work is a deep commitment to excellence, innovation, and long-term client success. We value integrity, professionalism, and a collaborative culture that encourages continuous learning and growth. Join our team and be part of a purpose-driven environment where your skills and contributions truly make a difference. br>
Job Overview
The Business Development & Client Relations Officer is responsible for driving business growth, maintaining strong client relationships, supporting sales operations, and ensuring smooth communication between the organization and its stakeholders. The role combines strategic prospecting, client engagement, administrative support, and coordination of internal and external communications to help achieve revenue targets and customer satisfaction.

Key Responsibilities:
- Serve as the primary point of contact for clients, providing guidance, updates, and a seamless service experience.
-Handle client concerns professionally, ensuring prompt resolution and high satisfaction levels.
- Foster strong relationships with prospects and clients through clear, transparent, and consistent communication.
- Identify, pursue, and convert new business opportunities through prospecting, lead generation, and networking.
- Implement and support sales strategies and promotional campaigns to enhance client engagement and drive conversions.
- Assist in coordinating sales activities, including scheduling meetings, preparing proposals and documents, and managing communications between internal teams and clients.
- Maintain accurate records of sales activities, client communications, and performance metrics using CRM tools and databases.
- Collaborate with the marketing team to align campaigns with business development goals and increase lead generation.
- Provide administrative support to the sales team by organizing files, drafting correspondence, and liaising with other departments as needed.
- Assist in preparing and presenting sales reports, forecasts, and client feedback to management.
- Track and manage client engagement metrics to inform strategy and performance improvement.
- Conduct industry and market research to identify potential opportunities and stay informed of competitive trends.
- Attend networking events, webinars, and industry conferences to promote the brand and expand business opportunities.

Qualifications:
- Proven experience in a sales coordination or client relationship management role.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- 2–4 years of experience in sales, client service, or business development. < r>- Demonstrated ability to meet or exceed sales targets.
- Excellent interpersonal and communication skills (verbal and written).
- Strong organizational skills with attention to detail and follow-through.
- Proficiency in Microsoft Office Suite and CRM platforms.
- Self-motivated, proactive, and adaptable to changing priorities.

Why Join Us?
At Kisha Immigration, we value creativity, innovation, and collaboration. Join a team dedicated to positively impacting individuals, empowering them to achieve their dreams, and delivering exceptional services worldwide.

Benefits of Joining Us
At Kisha Immigration, we believe in rewarding hard work and fostering a supportive work environment. As part of our team, you will enjoy:
- Remote work flexibility – work from anywhere. < r>- Meaningful and impactful work in helping individuals achieve life-changing immigration opportunities.
- Competitive Salary: Based on experience, expertise, and skills.
- Health and Well-being: HMO coverage for confirmed full-time employees.
- Work-Life Balance: Birthday leave (one working day off) and other leaves, including annual, exam, maternity, compassionate, and sick leave.
- Employee Growth and Recognition:
* Immigration filing support up to $3,000.
* Partner referral bonuses and commissions.
* Birthday bonus of N20,000
* 13th-month salary.
* Monetary awards for "Kisha Employee of the Year" and "Kisha Team of the Year."
- Collaborative Culture: A focus on work-life balance and fostering teamwork in a supportive environment.

Our client is seeking a Head of High Value (HVC) Client Management to lead the strategy, growth, and performance of the HVC segment across all ARM subsidiaries. This role is responsible for managing relationships with High Net Worth (HNW), Ultra High Net Worth (UHNW) clients, and Family Offices.

The ideal candidate will drive asset and revenue growth while delivering tailored solutions in financial planning, private wealth management, securities brokerage, and estate planning. Strong leadership skills and a proven track record of serving high-value clients are essential for success in this role.

Key ResponsibilitiesSet and Lead HVC Strategy: Develop and execute a unified strategy to grow the HVC segment, ensuring alignment with the group’s overall sales goals.Client Experience Leadership: Design tailored engagement strategies for HNW/UHNW clients and Family Offices, ensuring seamless and valuable client experiences across all business lines.Drive Growth: Lead efforts to increase assets under management (AUM), boost revenue, and improve client retention through acquisition, cross-selling, and deeper client relationships.Build a Strong HVC Team: Lead a high-performing advisory team, set clear performance targets, drive internal training, and promote a culture of accountability and client-focus.Own HVC P&L: Manage revenue growth, control costs, and ensure strong financial performance across the HVC portfolio.Customized Wealth Solutions: Work with product specialists to deliver personalized investment portfolios, estate plans, trusts, and succession strategies aligned with client goals.Market & Portfolio Insights: Stay informed on market trends, share insights, and guide both clients and team members with expert recommendations.Risk & Compliance Oversight: Ensure all client activities meet regulatory standards, manage portfolio risks, and maintain accurate documentation. Collaborate closely with legal and risk teams to uphold strong governance.RequirementsBachelor’s degree in finance, Business Administration, Economics, or a related field. Amaster’s degree or relevant professional certification (e.g., CFA, CISI, CFP) is preferred.• 15+ years of experience in private wealth management or financial services, including atleast 5 years in a senior client-facing or leadership role.• Demonstrated success in managing HNW relationships and delivering integrated financialsolutions.• Experience working across multiple business lines or within a group structure is anadvantage.• Strong knowledge of financial markets and investment products.• Excellent communication, negotiation, and presentation skills.• High ethical standards and a commitment to maintaining client confidentiality.

Job Summary
Are you a proactive marketing professional with a flair for client management and business growth? A leading corporate branding and gifting company is looking to hire Client Engagement & Marketing Executives to join our dynamic team. You’ll play a key role in managing client accounts, executing strategic marketing campaigns, and driving sales. br>
Job Description
What You’ll Do < r>- Plan and execute marketing campaigns that drive brand awareness and lead generation
- Engage new and existing clients to foster long-term relationships
- Oversee digital marketing activities including social media and Facebook ads
- Conduct market research and competitor analysis
- Attend industry events and trade shows to promote company services
- Collaborate with internal teams and report on campaign outcomes
- Provide outstanding customer service at every stage of the sales process

What We’re Looking For < r> ️ B.Sc/HND in Business Admin, Marketing, or related fields < r> ️ 1–3 years’ experience in sales and marketing
Social media savvy and comfortable with digital tools
️ Excellent communication and presentation skills < r> ️ Must reside within Lekki / Lagos Island axis < r>
Why Join Us?
Innovative and fast-growing branding environment
Work with top brands and corporate clients
Real opportunities for growth and career development

Location: Lekki, Lagos

Industry: Hospitality & Beach ResortExperience: 7–10 Years (Minimum 3 Years in Supervisory or Managerial Role)Qualification: Minimum of HND or B.Sc in Hospitality Management, Business Administration, or related disciplineSalary: ₦300,000 – ₦00,000 MonthlyWork Schedule: 6 Days a Week (1 Day Off Weekly)Accommodation: Provided Job Overview:

A reputable hospitality and beach resort in Lekki is seeking to recruit a Front Office Supervisor with a solid background in guest services and a proven ability to contribute to marketing and business development initiatives . This role combines the operational leadership of front desk activities with the strategic goal of improving occupancy and revenue through client relationship management and guest experience enhancement.

Key Responsibilities: Front Office Operations:

Oversee the daily activities of the front desk, including check-ins, check-outs, guest registration, and reservations.

Supervise, mentor, and train front desk personnel to ensure delivery of exceptional guest service.

Handle guest complaints, feedback, and inquiries in a timely and professional manner.

Monitor and ensure proper billing, payments, and accurate financial record-keeping.

Maintain a clean, organized, and welcoming reception area.

Liaise with other departments to ensure seamless communication and guest satisfaction.

Ensure the front office team adheres to standard operating procedures (SOPs) and service protocols.

Generate and review daily front office reports including occupancy levels, room revenue, and guest satisfaction.

Business Development & Marketing Support:

Support the development and execution of marketing initiatives aimed at increasing guest bookings and resort visibility.

Assist in managing relationships with corporate clients, travel agents, tour operators, and walk-in guests.

Promote resort services and facilities to upsell packages and boost guest spend.

Contribute to the creation of special packages, promotional offers, and seasonal campaigns.

Conduct market research and competitor analysis to identify opportunities for growth.

Assist management in securing group bookings and event partnerships.

RequirementsQualifications:

HND/B.Sc in Hospitality Management, Business Administration, or a related field.

7–10 years’ experience in the hospitality industry with at least 3 years in a supervisory or managerial role , preferably in a beach resort or hotel environment.

Strong customer service orientation with excellent communication and interpersonal skills.

Demonstrated experience in guest relations , front office operations , and hospitality marketing .

Proficient in Microsoft Office and hotel property management systems (e.g., OPERA, Cloud beds).

Strong leadership and team management skills.

High level of professionalism, integrity, and attention to detail.

Ability to work effectively in a high-pressure, fast-paced environment.

Willingness to live on-site in Lekki (accommodation provided).

Benefits

Competitive salary: ₦300 0 – ₦4 000/month

On-site accommodation

Opportunity to work in a premium beach resort environment

Career development opportunities within a growing hospitality brand