349 Client Service Assistant jobs in Nigeria

URGENT RECRUITMENT

LOCATION: Festac, Lagos

SPAR MARKET-FESTAC branch is currently recruiting for the role of a CUSTOMER SERVICE ASSISTANT

QUALIFICATION REQUIRED

• SSCE/NCE/OND/HND/ in any relevant course of study.
• 0-1 year experience in a retail or customer service environment.
• Must be MALE for gender balance.
• Applicant must be living around Festac and its environs for proximity
• Must be available to resume immediately

METHOD OF APPLICATION

Interested and qualified for this role? Apply using the link

or submit CV using the role as the mail subject.

Job Types: Full-time, Permanent, New grad

Pay: ₦70,000.00 per month

Education:

• Higher National Diploma (Preferred)

Location:

• Lagos (Required)

Application Deadline: 31/10/2025

Customer Service Assistant (6-Month Cover Contract) – Abuja, Nigeria

Location:
Abuja, Nigeria

Job Type:
Full-Time, Office-Based (Fixed-Term Contract)

Work Hours:
8:00am – 6:00pm, Monday to Friday

Salary Range:
₦300,000 – ₦50,000 per month

Contract Duration:
6 months

We are a well-established employee screening company with operations in Nigeria since 2021. We are seeking a professional
Customer Service Officer to join our Abuja office on a 6-month cover contract. This is a fantastic opportunity to gain experience in a reputable company, deliver excellent client service, and showcase your skills in a dynamic and fast-paced environment.

Key Responsibilities

• Handle a high volume of telephone calls and email queries with professionalism.
• Navigate multiple systems and databases effectively (training will be provided).
• Undertake ID verification and other vetting processes.
• Ensure Service Level Agreements (SLAs) are consistently achieved.
• Provide professional and timely communication with customers and stakeholders.
• Identify opportunities for process improvements to enhance service delivery.
• Uphold strict information security and compliance procedures.
• Collaborate with colleagues to support team priorities.

Ideal Candidate / Requirements

• Minimum
  HND or B.Sc. qualification
  .
• At least 3 years' customer service experience
  in a reputable organisation (e.g. international hotel, telecommunications company, bank, embassy, or HR services).
• Previous
  call center or customer service experience
  preferred.
• Excellent customer service and relationship management skills.
• Ability to handle dissatisfied customers politely and professionally.
• Strong verbal and written communication skills.
• Proficiency in MS Office applications and general IT systems.
• High attention to detail and accuracy.
• Ability to manage workload, prioritise tasks, and meet deadlines.
• Adaptable, flexible, and proactive with a collaborative "can-do" mindset.
• Must be able to start and commit to the full 6-month contract after background checks.

Perks & Benefits (Contract Role)

• Competitive salary: ₦ ,000 – ₦3 000 per month.
• Monthly
  team bonding activities
  .
• Company-supported
  trainings
  during the contract period.
• Observation of
  UK Bank Holidays only (8 days per year)
  .

(Note: HMO benefits apply only to permanent staff after probation and are not included in this contract role.)

Application Deadline: 17th September 2025

How to Apply:

Apply directly via LinkedIn or send your CV and cover letter to

with the subject line
"Customer Service Assistant– Contract Cover (Abuja)"
.

Please note :
Only shortlisted candidates will be contacted.

We are recruiting on behalf of our client, a beauty retail company, for the position below:

Location: Yaba and Lekki, Lagos Nigeria

Work Mode: Full Time; Onsite

Work Hours: 10 am- 6 pm, Monday-Friday & Two Saturdays in a month

Job Summary:

We are seeking a Customer Service Assistant who will serve as a point of contact for customers through phone calls, emails, live chat or in person. You will provide accurate information about the company products or services, handle customer inquiries promptly and professionally and ensure excellent service delivery that enhances customer satisfaction and loyalty.

Key Responsibilities

• Respond promptly and professionally to customer inquiries across phone, email, social media, and in-store channels.
• Handle and resolve customer complaints courteously and efficiently while maintaining a positive brand image.
• Process customer orders, returns, exchanges, and refunds accurately and on time.
• Provide product and service information to help customers make informed purchasing decisions.
• Support sales representatives in-store by assisting with customer requests and ensuring a smooth shopping experience.
• Escalate unresolved issues to relevant departments and follow up to ensure closure.
• Document customer interactions, feedback, and issues in CRM systems or databases.
• Track and report customer service performance indicators such as response times, resolution rates, and satisfaction levels.
• Assist in executing customer engagement initiatives to build loyalty and drive repeat business.
• Contribute to improving customer service processes, tools, and best practices for greater efficiency.
• Other responsibilities as assigned by management.

Qualifications and Professional Experience

• Bachelor's degree in Mass Communication, Marketing, Business Administration or related field.
• 2+ years' experience in a customer facing role.
• Experience in the beauty (skincare) industry is a plus.

Core Skills and Functions

• Strong written and verbal communication skills
• Strong interpersonal skills.
• Ability to multitask and handle high message volumes.
• Ability to work under pressure and maintain professionalism
• Team player with ability to work under minimal supervision.
• Attention to detail and customer empathy.
• Problem-solving and decision-making skills
• Familiarity with CRM systems and client record management.
• Knowledge of skincare products
• Understanding of customer service KPIs and reporting.
• Basic knowledge of complaint handling and escalation procedures.

General Conditions

• Remuneration: N250,000 net
• HMO
• Leave Allowance

Job Type: Full-time

Pay: ₦250,000.00 per month

Role: Customer Service Assistant

Location: Ajah, Lagos (Proximity to the job location is key)

Work Mode: Onsite (Full-time)

Remuneration: NGN 130,000 naira

About the Job:

We are seeking a proactive and customer-focused individual to join our team as a Customer Service Assistant. The successful candidate will be responsible for handling customer inquiries, resolving complaints, providing accurate information, communicating to subscribers via email using the company's logo and signature to maintain professionalism and brand consistency, and ensuring a smooth user experience.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, live chat, and social media.
• Resolve customer complaints and issues effectively while maintaining professionalism.
• Provide accurate information about products, services, and company policies.
• Process orders, forms, applications, and requests.
• Maintain records of customer interactions, transactions, comments, and complaints.
• Follow up on customer interactions to ensure resolution and satisfaction.
• Collaborate with internal teams (sales, marketing, technical) to address customer needs.
• Escalate complex issues to the appropriate departments when necessary.
• Collect and analyze customer feedback to improve service delivery.
• Meet and exceed set KPIs, including response time, resolution rate, and customer satisfaction scores.

Requirements:

• Bachelor's degree or equivalent in Business Administration, Communications, or related fiel
• d.Proven experience in customer service and/or administrative rol
• esExcellent verbal and written communication skill
• s.Strong problem-solving and conflict-resolution abilitie
• s.Ability to multitask, prioritize, and manage time effectivel
• y.Proficiency in MS Office and familiarity with CRM software are added advantage
• s.Positive attitude, patience, and empathy when dealing with customer
• s.Must have completed NY

S

C

Method of Application:

Interested applicants should apply by sending their CV and portfolio to

Job Title: Guest Service Assistant

Location: YellowDoor Hotels, Wuse 2, Abuja

Landmark: ECWA Junction

Employment Type: Full-Time

Salary: ₦90,000 plus benefits (Based on Skills and Experience)

Open Interview Date & Time

Thursday, 28th August 2025 – One Day Only

• Screening: 10:00 AM – 11:00 AM
• Interviews: Immediately after screening for selected candidates

About the Role

YellowDoor Hotels is seeking smart, polished, and customer-focused Guest Service Assistants to join our front office team. The role is the first point of contact for guests and requires excellent communication, attention to detail, and the ability to deliver a warm and professional check-in/check-out experience.

Requirements

• Minimum OND/HND/Bachelor's Degree.
• 1–3 years of experience in front office, customer service, or hospitality preferred.
• Strong communication and interpersonal skills.
• Computer literacy (experience with hotel management systems is an advantage).
• Neat, well-groomed, and professional appearance.
• Ability to handle guest inquiries and complaints politely and efficiently.

Interview Details

Venue: YellowDoor Hotels, 19 Thaba Tseka Street, Wuse 2, Abuja

(Landmark: ECWA Junction)

Date: Thursday, 28th August 2025 – One Day Only

Screening Time: 10:00 AM – 11:00 AM

Interview Time: Immediately after screening

Dress Code: Smart and professional

Come With:

• Updated CV
• Any proof of previous customer service or hospitality experience

How to Apply:

Apply through Indeed before attending the interview.

Important: Individuals who arrive after the screening period (10:00 AM – 11:00 AM) will not be attended to.

Note: Applicants without relevant customer service/hospitality experience may not be considered.

Job Type: Full-time

Applicants must be presentable with good command of English.

Must have the Ability to interact and attend to customers request.

Minimum of OND.

Job Types: Full-time, Permanent

Pay: ₦50,000.00 per month

Today

Abeokuta & Ogun State Full Time

Shipping & Logistics NGN 75, ,000

Easy Apply

Customer Service Orientation Time Management Basic computer knowledge

We are hiring a Customer Support & Operations Officer at Fazt Order, Abeokuta. You will handle customer inquiries, resolve issues, coordinate riders and vendors, and support smooth daily operations. learn more about us at

• Minimum Qualification : OND
• Experience Level : Entry level
• Experience Length : 1 year
• Working Hours : Full Time

Responsibilities:

• Provide excellent customer service through calls, emails, and chats.
• Handle customer inquiries, complaints, and feedback professionally and promptly.
• Support operations team in monitoring and coordinating orders and deliveries.
• Work closely with riders and vendors to ensure timely and accurate service.
• Maintain accurate records of customer interactions and operational processes.
  Support management in operational planning and reporting.

Requirements:

• Minimum of OND/HND/B.Sc in any relevant field.
• Prior experience in customer service, logistics, or food delivery platforms is an advantage.
• Excellent communication skills (spoken and written).
• Comfortable using smartphones, apps, and computer dashboards.
• Ability to multitask and stay calm under pressure.
• Must be based in Abeokuta or willing to relocate.

Crescita Solutions is a results-focused digital marketing agency in Nigeria & Ghana, helping brands, creators, and organizations achieve measurable growth through data-driven campaigns, high-impact branding, and cutting-edge web technologies.

We are recruiting to fill the position below:

Job Position: Customer Support / Client Success Associate

Job Location: Lagos

Role Overview

• We are hiring a Customer Support / Client Success Associate to be the first point of contact for our clients.
• This role requires someone who is empathetic, detail-oriented, and skilled at building relationships.
• You will support clients through live chat, email, and other communication channels, ensuring they get timely solutions and a smooth experience with our services.

Key Responsibilities

• Respond promptly to customer inquiries through live chat, email, and contact forms.
• Assist clients with product and service-related questions.
• Troubleshoot issues and provide clear solutions or escalate to the right team when necessary.
• Build long-term relationships with clients by ensuring their needs are met.
• Collect client feedback and share insights with the team to improve services.
• Maintain accurate records of customer interactions.

Requirements

• Good written and verbal communication skills.
• Ability to remain patient, professional, and empathetic when handling customer issues.
• Good organizational and problem-solving skills.
• Experience with live chat tools, CRM systems, or customer support platforms is a plus.
• Ability to work independently in a remote, agile environment.

Preferred Qualifications:

• Previous experience in customer support, client success, or account management.
• Familiarity with digital agency workflows or SaaS platforms.

Salary

Very attractive.

Method of Application

Interested and qualified candidates should send their CV / Portfolio to: using "Customer Support / Client Success Associate – Crescita Solutions" as the subject of the email.

Job Description:

We are seeking an experienced Customer Support and Sales Representative to join our team and support our US-based client in the automotive industry. The ideal candidate will have a strong background in customer service and sales, with proven experience handling customer interactions professionally and achieving targets in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and empathy.

• Provide exceptional customer service and ensure customer satisfaction and retention.

• Promote and upsell products or services to meet or exceed sales targets.

• Manage customer inquiries, complaints, and requests efficiently.

• Work collaboratively with the team to achieve departmental goals.

• Maintain accurate records of customer interactions and transactions.

Requirements:

• Minimum 3 years of experience in a similar customer support and sales role.

• Automotive industry experience is a strong plus.

• Excellent communication and interpersonal skills.

• Ability to perform under pressure and meet sales targets.

• Strong customer-handling skills with a professional and courteous phone manner ("bedside manners").

• Experience working in a fast-paced environment.

• A team player who thrives in collaborative settings.

• Must be able to work 6 days a week.