96 Client Service jobs in Nigeria

• The Client Service & Admin Officer acts as the main link between the company and its clients, ensuring smooth service delivery, efficient operations, and strong client relationships.
• The role also oversees administrative processes, procurement, and reporting to support overall business performance.

Key Responsibilities

• Manage client relationships, onboarding, and satisfaction to ensure service quality and retention.
• Handle client communications, proposals, service agreements, and issue resolution.
• Oversee janitor deployment, site inspections, fumigation, and cleaning operations.
• Coordinate procurement of consumables, vendor management, and stock control.
• Supervise administrative staff and ensure accurate invoicing, payroll, and budget tracking.
• Prepare and submit timely operational and client service reports.

Requirements

• Bachelor's degree in Business Administration, Facility Management, or related field.
• 4–6years of experience in client service, administration, or operations.
• Strong communication, organizational, and multitasking skills.
• Proficiency in Microsoft Office and familiarity with facility operations.

Salary

N150,000 - N180,000 Monthly.

Method of Application

Interested and qualified candidates should send their detailed CV to: using the Job Position as the subject of the email.

Job Title: Client Service

Location: Lagos

Salary: Competitive

Training: Yes – Successful applicant(s) will be trained

About the Role:

CWIAK is hiring a dynamic Sales Executive to join our growing team. The ideal candidate will be responsible for driving revenue growth through advertising and sponsorship sales across our radio stations. You will engage directly with clients and media agencies to promote radio as an effective advertising medium, while building strong, long-lasting business relationships.

Key Responsibilities:

• Identify and secure new business opportunities to meet and exceed revenue targets

• Engage with prospects and clients to gather briefs and understand their advertising needs

• Prepare and present compelling sales proposals and campaign solutions

• Develop creative advertising strategies tailored to client goals

• Maintain and update client databases with relevant needs and targets

• Work closely with internal departments to ensure high-quality service delivery

• Provide regular revenue forecasts and activity reports

Reporting Line:

• Reports directly to the Sales Manager

Requirements:

• Bachelor's degree in any relevant field

• Proven experience in a sales or client-facing role (3-5years experience in media sales is an advantage)

Key Competencies:

• Excellent communication and negotiation skills

• Strong interpersonal and relationship-building abilities

• Effective time-management and organizational skills

• Resilient, self-driven, and target-oriented

• Adaptable and able to thrive in a fast-paced environment

Performance Indicators (KPIs):

• Achievement of monthly sales targets

• Number of new leads generated and converted

• Conversion rate and average time to close deals

Application Instructions:

Kindly send your CV to: , using the job title as the subject of the email.

Please note: Only qualified candidates will be shortlisted.

Job Type: Full-time

Our client, a luxury fashion brand, is seeking a qualified and customer-focused Customer Service Representative to join its team. This role is pivotal in delivering exceptional service, resolving client concerns, and ensuring a seamless shopping experience. The ideal candidate will serve as a brand ambassador, upholding the company's values and commitment to excellence in every customer interaction.

Job Type: Full-time

Pay: ₦300, ₦350,000.00 per month

The Client Service Manager is responsible for overseeing client relationships, ensuring high levels of customer satisfaction, and maintaining service standards. This role involves leading the client service team, managing reservation processes, resolving escalated issues, and ensuring that clients receive an exceptional experience that reflects the company's values and standards.

Job Type: Full-time

Pay: ₦200, ₦400,000.00 per month

CoolFM / WazobiaFM is recruiting suitably qualified candidates to fill the position below:

Job Position: Client Service Officer

Job Location: Victoria Island, Lagos

Employment Type: Full-time

Reporting Line: Reports directly to the Sales Manager

About the Role

• CWIAK is hiring a dynamic Client Service Officer to join our growing team.
• The ideal candidate will be responsible for driving revenue growth through advertising and sponsorship sales across our radio stations.
• You will engage directly with clients and media agencies to promote radio as an effective advertising medium, while building strong, long-lasting business relationships.

Key Responsibilities

• Identify and secure new business opportunities to meet and exceed revenue targets
• Engage with prospects and clients to gather briefs and understand their advertising needs
• Prepare and present compelling sales proposals and campaign solutions
• Develop creative advertising strategies tailored to client goals
• Maintain and update client databases with relevant needs and targets
• Work closely with internal departments to ensure high-quality service delivery
• Provide regular revenue forecasts and activity reports.

Performance Indicators (KPIs)

• Achievement of monthly sales targets
• Number of new leads generated and converted
• Conversion rate and average time to close deals.

Requirements

• Bachelor's Degree in any relevant field
• 2 years of proven experience in a sales or client-facing role years experience in media sales is an advantage)
• Training: Yes – Successful applicant(s) will be trained
• Proximity to Victoria Island is an added advantage.

Key Competencies:

• Excellent communication and negotiation skills
• Strong interpersonal and relationship-building abilities
• Effective time-management and organizational skills
• Resilient, self-driven, and target-oriented
• Adaptable and able to thrive in a fast-paced environment.

Salary

Competitive.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

Note: Only qualified candidates will be shortlisted.

The Optiva Service Manager is a highly accomplished professional dedicated to delivering bespoke service excellence to discerning high-net-worth and ultra-high-net-worth individuals, leveraging expertise and discretion to craft tailored solutions that exceed their distinct expectations. This individual plays a pivotal role in turning clients' aspirations into reality, providing expert guidance and support throughout the after-sales process. By ensuring a smooth transition from sales to service, we empower our clients to achieve their goals and seamlessly integrate into their new life.

DUTIES AND RESPONSIBILITY:

1. Client Onboarding:

i. Welcome newly signed clients, introduce them to the process, and provide full orientation on what to expect, throwing light to the entire journey.

ii. Schedule appointments and initiate the application process.

1. Documentation Management:

i. Guide clients through the documentation requirements, ensure timely collection of all necessary documents, maintain accurate records and support with challenging steps.

ii. Work with cross-functional teams to verify data and resolve discrepancies.

iii. Follow up with clients regarding outstanding documents prioritizing clients' comfort.

1. Application Processing:

i. Liaise with legal and immigration partners to ensure efficient processing of client applications and submission of required documentation.

ii. Offer personalized end-to-end services, including medical and photography services, at clients' convenience.

iii. Manage the scheduling of IELTS tutorials and exams for Canadian applicant clients. iv. Provide ongoing support to clients throughout their incubation program, including meeting reminders and task management.

1. Data Management:

i. Maintain accurate and up-to-date records of client interactions, including meeting notes, communication, and progress updates.

ii. Ensure data integrity and confidentiality, adhering to organizational standards and regulatory requirements.

iii. Provide timely and relevant data insights to support internal stakeholders, facilitating informed decision-making and exceptional client service

1. Payment Plan Optimization:

i. Override standard payment plans (e.g., reduce a 6-month plan to 2 months) to encourage quicker processing and commitment to the program there by making timely payment.

ii. Monitor and manage client payment records to ensure compliance with agreed payment schedules and escalate delays or discrepancies as necessary.

1. Client Relationship Management:

i. Serve as the primary point of contact post-sale, maintain proactive communication and resolve any client concerns or escalate promptly.

ii. Acknowledge client inquiries regarding the program and promptly refer them to the appropriate specialist for accurate and informed responses.

1. Internal Coordination:

i. Work closely with operations teams to ensure alignment and smooth handover from sales to service.

ii. Coordinate with international partners and in-house processing teams to stay updated on client application progress.

iii. Escalate and follow up on any delays or issues in the processing timeline, ensuring prompt resolution.

1. Compliance & Confidentiality:

i. Ensure all client information is handled in accordance with legal and company confidentiality standards.

ii. Maintain a comprehensive client database.

iii. Adhere to national data protection regulations while managing client data.

EDUCATION & EXPERIENCE

· A good First degree in any field; Master's degree is an advantage

· Minimum of 10 years' experience in Customer Service, Sales, Consulting, Public Relations, or related fields including 3+ years in senior leadership or management positions

· Age Requirement: 35-47 years

Job Type: Full-time

Pay: From ₦2,000,000.00 per month

Application Question(s):

• Do you understand customer service/ Sales experience

Education:

• Higher National Diploma (Preferred)

Experience:

• customer service: 10 years (Preferred)

Location:

• Port Harcourt (Required)

Workforce group is a leading provider of end-to-end, integrated and result focused Business and Human Resource solutions in Nigeria. From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives.

Workforce Group is a top business and HR consulting firm in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry and technology services and solutions. Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria.

We are recruiting to fill the position below:

Job Position: Client Service Executive / Guest Service Officer

Job Location: Marina Lagos

Requirements

• Candidates should possess an OND.
• 26 years below.

Benefits

• Salary: N160,000 / month
• HMO, Pension, 13 months and other benefits.

Overview

We are seeking a proactive and customer-focused Client Service Clerk to serve as the primary point of contact for our customers and bidders. You will be responsible for ensuring exceptional client satisfaction, addressing inquiries, and supporting our auction sales process.

Responsibilities

• Act as the main point of contact for clients, handling inquiries via phone, email, and in-person.
• Register new bidders, verify their information, and provide an overview of the auction process.
• Resolve customer complaints and issues promptly and professionally.
• Provide information about auction vehicles, policies, and procedures to clients.
• Collaborate with sales and operations teams to ensure seamless service delivery.
• Maintain accurate client records and documentation in our database.

Experience

• Proven experience in a customer service or client-facing role, preferably in the automotive or auction industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• High level of accuracy and attention to detail.
• Ability to work effectively in a fast-paced team environment

Job Type: Full-time

Pay: ₦30, ₦150,000.00 per month

Experience:

• Vehicle Inspection /Agent : 1 year (Preferred)

Grandville Medical and Laser Clinic is a multiple award winning healthcare center known for offering world class medical and surgical services with branches in Lagos and Abuja, Nigeria.

We are recruiting to fill the position below:

Job Position: Client Service Executive

Job Location: Lekki, Lagos

Employment Type: Full Time

About the Role

• We are seeking a proactive and customer-focused Client Service Officer to join our team. The ideal candidate will be responsible for providing excellent client service, ensuring client satisfaction, and maintaining strong client relationships.

Key Responsibilities

• Serve as the first point of contact for clients, handling inquiries and requests promptly and professionally.
• Build and maintain positive relationships with clients to enhance customer loyalty.
• Manage client complaints and provide appropriate solutions in a timely manner.
• Coordinate with internal departments to ensure seamless service delivery.
• Provide clients with accurate information about products and services.
• Keep records of client interactions, transactions, and feedback.
• Follow up on client issues to ensure resolution and satisfaction.
• Contribute to the achievement of client service goals and targets.

Requirements

• Bachelor's Degree in Business Administration, Marketing, or related field.
• Minimum of 1–2 years of experience in client service, customer care, or a similar role.
• Strong communication and interpersonal skills.
• Ability to multitask and handle pressure effectively.
• Problem-solving and conflict resolution skills.
• Proficiency in MS Office tools.

What We Offer

• Competitive salary and benefits.
• Opportunity for career growth and development.
• A supportive and professional work environment.

Method of Application

Interested and qualified candidates should send their CV to: .comusing the Job Position as the subject of the mail.