886 Client Relationship jobs in Nigeria

Job Title: Client Relationship Officer

Location: Lagos

Salary: Competitive

Training: Yes – Successful applicant(s) will be trained

About the Role:

CWIAK is hiring a dynamic Sales Executive to join our growing team. The ideal candidate will be responsible for driving revenue growth through advertising and sponsorship sales across our radio stations. You will engage directly with clients and media agencies to promote radio as an effective advertising medium, while building strong, long-lasting business relationships.

Key Responsibilities:

• Identify and secure new business opportunities to meet and exceed revenue targets

• Engage with prospects and clients to gather briefs and understand their advertising needs

• Prepare and present compelling sales proposals and campaign solutions

• Develop creative advertising strategies tailored to client goals

• Maintain and update client databases with relevant needs and targets

• Work closely with internal departments to ensure high-quality service delivery

• Provide regular revenue forecasts and activity reports

Reporting Line:

• Reports directly to the Sales Manager

Requirements:

• Bachelor's degree in any relevant field

• Proven experience in a sales or client-facing role (3-5years experience in media sales is an advantage)

Key Competencies:

• Excellent communication and negotiation skills

• Strong interpersonal and relationship-building abilities

• Effective time-management and organizational skills

• Resilient, self-driven, and target-oriented

• Adaptable and able to thrive in a fast-paced environment

Performance Indicators (KPIs):

• Achievement of monthly sales targets

• Number of new leads generated and converted

• Conversion rate and average time to close deals

Application Instructions:

Kindly send your CV to , using the job title as the subject of the email.

Please note:Only qualified candidates will be shortlisted.

Job Type: Full-time

Today

Lagos Full Time

Healthcare NGN 75, ,000

Easy Apply

We are seeking a highly organized and customer-focused individual to join our team as a Client relation specialist. This role requires a skilled professional who can provide exceptional support to our customers, ensuring seamless day-to-day interactions and resolving issues with ease.

• Minimum Qualification : Diploma
• Experience Level : Entry level
• Experience Length : 2 years

Responsibilities:

• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Provide accurate and helpful information about our products and services.
• Coordinate with internal teams to resolve complex issues.
• Investigate and resolve customer complaints and requirements.
• Collaborate with internal teams to resolve complex issues.
• Build and maintain positive relationships with customers.
• Identify opportunities to upsell or cross-sell products and services.
• Meet customer satisfaction targets and respond to customer feedback.
  Analyze and report on customer service metrics to improve service delivery.

Requirements:

• Experience: 2 years of experience in customer service or a related field.
• Excellent communication, organizational, and time management skills.
• Ability to maintain confidentiality and discretion.
• Proficient in customer service software and technology.
• Strong problem-solving and analytical skills.
• Education: OND, NCE, or equivalent in any field.
• Customer Focus: Ability to prioritize customer needs and deliver exceptional service.
• Proactivity: Ability to anticipate needs, prioritize tasks, and take initiative.
• Flexibility: Ability to adapt to changing priorities, schedules, and requirements.
• Professionalism: Ability to maintain a professional demeanor and represent the organization positively.
• Proofread your application carefully to ensure error-free submissions.
• Showcase your relevant experience and skills in your resume and cover letter.
• Demonstrate your enthusiasm for the role and organization.

Today

N

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

Job Description

• Establish and maintain strong relationship with clients to understand their insurance needs.
• Assist clients with claim processing and provide support
  clearly explain terms, conditions and benefits to clients.

Requirements

interested candidates must be goal oriented, disciplined and with good communication skill

Academic Requirement

Ond, Hnd, Bsc or Masters in Marketing, Finance, Insurance or any relevant field

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We are seeking a proactive and customer-focused Relationship Manager to build and maintain strong relationships with our clients. The ideal candidate will support client needs, ensure satisfaction, and contribute to business growth through excellent service delivery and relationship management.

Key Responsibilities

• Build and maintain long-term relationships with clients.
• Understand client needs and provide appropriate solutions.
• Handle client inquiries, feedback, and concerns promptly.
• Coordinate with internal teams to ensure excellent service delivery.
• Identify opportunities to upsell or cross-sell products/services.
• Maintain accurate records of client interactions.
• Assist in developing strategies to improve client retention and satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Engineering or related field.
• 1–5 years of experience in relationship management, sales, or customer service.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Customer-focused mindset and willingness to learn

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Training Courses

• Refrigeration and Air Conditioning Level 1-3
• SECURITY OPERATIONS MANAGEMENT SYSTEM ISO 18788
• SUPPLY CHAIN SECURITY MANAGEMENT ISO 28000
• DIGITAL TRANSFORMATION
• ARTIFICIAL INTELLIGENCE ISO/IEC/
• CRISIS MANAGEMENT
• CLOUD SECURITY
• INFORMATION SECURITY (CISO)
• Risk Management
• Cyber Security Management

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Company: Landofgold Consult

Location: Ikota, Lekki Phase 2, Lagos State

Employment Type: Full-Time

JOB SUMMARY:

We are seeking a dynamic and versatile individual to join Landofgold Consult as a Front Desk & Social Media Officer. This role combines excellent customer service skills with digital media management. The ideal candidate will serve as the first point of contact for clients at our office while also managing and posting our property listings and promotional videos across all social media platforms.

KEY RESPONSIBILITIES

• Serve as the first point of contact for visitors and clients.
• Provide administrative support to management and sales teams.
• Create, post, and manage daily property content (pictures, videos, reels, flyers, etc.) across all company social media platforms (Facebook, Instagram, TikTok, Twitter, LinkedIn, WhatsApp, YouTube, etc.).
• Monitor social media accounts, respond to messages, and engage with followers.
• Work with the sales/marketing team to promote new listings and campaigns.
• Ensure brand consistency and maintain a positive company image online.
• Track engagement and provide weekly social media reports.

REQUIREMENTS:

• WAEC
• Strong communication and interpersonal skills.
• Basic knowledge of social media management and content creation.
• Ability to multitask and manage both administrative and media duties effectively.
• Familiarity with real estate marketing is an added advantage.
• Proficiency in social media apps.

Salary & Benefits:

• Performance-based bonuses.
• Growth opportunities within the company.
• Training in real estate marketing and digital branding.

Job Type: Full-time

Pay: ₦80,000.00 per month

Job Title:

Account Manager

Company Overview:

We are a vibrant construction technology startup at the forefront of innovation in the industry. Our vision is to pioneer and standardize efficiency in Africa's construction industry using technology. As a company, we are committed to pushing boundaries, embracing creativity, and fostering a culture of continuous improvement. Our team is comprised of passionate individuals who are dedicated to making a tangible impact in an industry ripe for transformation.

Position Overview:

We are seeking a proactive and detail-oriented Account Manager to oversee the post-sales journey of our clients, ensuring a seamless onboarding experience and long-term satisfaction. This mid-level role is pivotal in nurturing strong client relationships, managing deal administration, and identifying opportunities for account growth. The ideal candidate is highly organized, client-focused, and capable of bridging sales, product, and customer success teams to deliver an exceptional customer experience.

Responsibilities:

1.   Client Onboarding & Relationship Management

· Serve as the primary point of contact for new clients after deal closure, ensuring a seamless and positive onboarding experience.

· Build and nurture long-term relationships with clients, acting as a trusted advisor and strategic partner.

· Proactively communicate with clients to provide updates, answer questions, and resolve concerns.

· Maintain high levels of client satisfaction by understanding evolving client needs and ensuring they are met.

2.   Deal Administration & Documentation

· Handle all administrative aspects of deal closure, including contract preparation and coordination with internal legal and finance teams.

· Ensure all sales and account documentation is complete, accurate, and compliant with internal policies.

· Maintain up-to-date records of contracts, client communications, and deal-related activities within the CRM.

3.   Account Growth & Retention

· Identify and pursue opportunities for upselling or cross-selling within existing accounts.

· Support the development of account strategies to increase customer lifetime value and retention.

· Collaborate with sales and product teams to align offerings with client needs and strategic goals.

4.   Cross-Functional Collaboration & Feedback

· Work closely with product, sourcing, and customer success teams to relay client feedback and coordinate solutions.

· Act as a liaison between the client and internal teams to ensure consistent service delivery and issue resolution.

· Assist in preparing internal reports on account performance, client health, and deal status.

Job Requirements:

· Bachelor's degree in Business, Marketing, Communications, or a related field.

· –4 years of experience in account management, customer success, or client-facing roles.

· Proven experience with CRM tools like Salesforce, HubSpot, or Zoho.

· Strong communication and interpersonal skills with a client-centric approach.

· Excellent organizational and documentation skills.

· Ability to manage multiple accounts and priorities effectively.

· Commercial awareness and ability to recognize growth opportunities.

Please send CVs to

Overview

The Client Relationship Personnel will serve as the primary point of contact for building, maintaining, and strengthening referral relationships for a designated GenPsych location. This role is central to developing trust with hospitals, physicians, schools, and community partners to ensure a strong referral pipeline that converts to clients. The Client Relationship Personnel will collaborate closely with marketing and clinical teams, ensuring regular communication with referral sources and accurate reporting of outreach activities.

Reports to: Team Lead or Supervisor.

Key Responsibilities

1. Build and maintain strong referral relationships with hospitals, schools, physicians, therapists, and community organizations in the assigned location.

2. Serve as the communication link between GenPsych and referral partners by providing updates (with proper release of information) and nurturing trust.

3. Proactively reach out to referral sources who have engaged with GenPsych previously, scheduling follow-ups and check-ins to reinforce relationships.

4. Track and document all referral contacts, including organizations reached, names of key individuals, referrals made, and follow-up actions in the referral database.

5. Collaborate with the marketing team to share outreach materials and coordinate referral engagement efforts for assigned location.

6. Directly engage referral partners (via calls or emails) to request reviews and testimonials, ensuring feedback is captured and shared appropriately.

7. Provide consistent updates and reports to leadership on referral activities, outcomes, and opportunities for growth.

8. Support the development and implementation of outreach campaigns, scripts, and materials in collaboration with internal teams.

9. Identify, map, and prioritize referral sources within the catchment area to strengthen local engagement.

10. Carry out any additional tasks or responsibilities assigned by the supervisor to support the success of the referral pipeline and overall organizational goals.

Qualifications

· Excellent verbal and written communication skills; must speak fluent, professional English with clear diction and neutral/accented delivery suitable for U.S market.

· Strong interpersonal skills and ability to build rapport across different professional groups.

· Highly organized with attention to detail and accuracy in reporting.

· Comfortable with phone, email, and virtual communications as the primary outreach methods.

· Prior experience in healthcare relations, referral development, education, or community outreach is preferred.

· Ability to collaborate with marketing and clinical teams while working independently on daily tasks.

· Bachelor's degree preferred; relevant work experience may substitute.

Performance Expectations

· Dedicate the majority of time (approx. 90%) to referral relationship activities.

· Maintain a steady cadence of outreach to key referral partners within assigned catchment area.

· Deliver accurate, timely updates and reports on referral engagement outcomes.

· Proactively engage referral sources to secure reviews and testimonials.

· Support the organization's client growth by strengthening trust-based referral pipelines.

· Adapt to evolving responsibilities as assigned by leadership to meet organizational needs.

Job Type: Full-time

Pay: ₦200,000.00 per month

We are looking for a smart Client Relationship Manager to join our team in Port Harcourt. You will manage and nurture relationships with clients, ensuring high levels of satisfaction and driving business growth. This role is ideal for a candidate with strong interpersonal skills who thrives in a dynamic, client-focused environment.

Key Responsibilities: