1 Child Care jobs in Nigeria
CUSTOMER CARE EXECUTIVE @Lagos - Internet Service Provider (Telecommunication).
Posted 6 days ago
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Job Description
Handle inbound and outbound customer calls, chats, and emails
Provide accurate information on products and services
Resolve customer complaints and escalate issues when necessary
Maintain customer records and update databases
Ensure customer satisfaction through professional communication
Follow up with customers to confirm issue resolution
Support sales and retention by promoting company services
Adhere to company policies and service standards
RequirementsBachelor’s degree or equivalent qualification
Previous experience in customer service (ISP/telecom preferred)
Strong communication and interpersonal skills
Problem-solving and conflict-resolution ability
Proficiency in MS Office and CRM software
Ability to work under pressure and handle multiple tasks
Good listening skills and patience
Teamwork and adaptabilityHandle customer inquiries, resolve complaints.
BenefitsSalary: ₦120,000 - ₦150,000Be The First To Know
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