48 Business Process Management jobs in Nigeria

Business Operations & Project Support Assistant

Location: Remote (Must reside in Lagos, Nigeria)

Employment Type: Full-time

Salary: 120,000

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Overview

We are looking for a proactive and detail-oriented Business Operations & Project Support Assistant to join our team. This role is designed for someone who can balance bookkeeping, invoicing, and project coordination while assisting team members with day-to-day tasks. No sales targets are attached to this role, but performance and dedication will be rewarded with promotion opportunities. Comprehensive training will be provided.

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Key Responsibilities

Finance & Bookkeeping

• Create, send, and follow up on invoices.

• Support in maintaining accurate bookkeeping and account records.

• Assist with financial reconciliations and simple expense tracking.

Project & Task Management

• Use Zoho Projects (and other tools) to create, assign, and manage tasks.

• Track progress on deliverables, ensuring deadlines are met.

• Provide support to team members as needed to achieve project goals.

Administrative Support

• Handle basic documentation, reporting, and record-keeping.

• Coordinate communications and ensure smooth workflow across teams.

• Support leadership with operational needs and special projects.

Training & Growth

• Participate in structured training sessions to build skills in bookkeeping, project management, and business operations.

• Gain exposure to real projects while being guided by experienced team members.

• Clear path to promotion into more senior roles based on performance.

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Requirements

• Must reside in Lagos, Nigeria.

• Must have a laptop, smartphone, and reliable internet connection.

• Strong organizational and multitasking skills.

• Basic knowledge of bookkeeping/invoicing is an advantage (training provided).

• Familiarity with Zoho or other project management tools is a plus.

• Good communication skills and a willingness to learn.

• Ability to work independently while collaborating remotely with a team.

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Why Join Us?

• Full remote flexibility while based in Lagos.

• Hands-on training to upskill in bookkeeping, project management, and business operations.

• Supportive environment where performance is recognized and rewarded.

• Opportunity to grow into more senior roles.

Job Type: Full-time

Pay: ₦120,000.00 per month

Role Summary

The Business Process Manager will be responsible for analyzing, designing, implementing, and monitoring core business processes across the organization from product development and supply chain to in-store operations and omnichannel customer service. The job holder will act as a catalyst for change, leveraging data and best practices to eliminate waste, improve speed-to-market, and ensure our internal operations support our creative and commercial goals.

Core responsibilities

Inventory Management & Analysis:

• Conduct in-depth analysis of existing business processes (e.g., range planning, line development, inventory allocation, markdown process, store opening/closing procedures, returns management).
• Maintain accurate inventory records across all channels: warehouses, stores, and in-transit.
• Execute and oversee regular stock counts (cycle counts) and full physical inventory audits across the warehouse and store network.
• Investigate and reconcile all inventory discrepancies promptly, identifying root causes (e.g., receiving errors, theft, system issues).
• Drive the process of stock adjustments, write-offs, damages and returns to ensure they are accurately recorded and authorized.
• Implement and enforce robust processes for goods receiving, returns, damages, and transfers to maintain data integrity.
• Develop and document standard operating procedures (SOPs) for all inventory-related tasks.

Merchandizing Management:

• Work with the MD to develop a balanced product range plan and strategy for each season.
• Analyze historical sales data, market trends, and competitor activity to identify opportunities and gaps in the assortment.
• Plan initial allocation quantities for new products across sales channels (stores and e-commerce).
• Manage in-season stock levels to maximize sales and minimize markdowns, making recommendations for promotions or markdowns when necessary.
• Produce regular and ad-hoc reports for key stakeholders, providing actionable insights on bestsellers, poor performers, stock cover, sell-through rates, and gross margin return on investment (GMROI).
• Work closely with the allocation team to ensure new deliveries and replenishment stock are sent to the locations with the highest demand.

Process Design and Improvement:

• Develop project charters, timelines, and resource plans. Secure buy-in from key stakeholders in design, merchandising, marketing, supply chain, and retail stores.
• Conduct time-motion studies, value stream mapping, and data analysis to identify bottlenecks, redundancies, and non-value-added activities.
• Lead and manage cross-functional process improvement projects from conception to sustainment.
• Foster a culture of continuous improvement by training and coaching team members on Lean and problem-solving principles.
• Establish and monitor key performance indicators (KPIs) to track the success of implemented improvements and ensure they are sustained over time.

Supply Chain and Distribution:

• Develop and implement strategies to optimize the entire supply chain, from Warehouse to stores and reverse logistics.
• Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.
• Manage inventory flow through the distribution network to ensure the right product is in the right place at the right time.
• Minimize stock outs and overstock situations, with a specific focus on reducing markdowns and improving sell-through.

Requirements

• Interested candidates should possess a Bachelor's Degree in any relevant field
• 5+ years of experience in a business process management, operational excellence, or senior operations role within the retail industry with a strong preference for fashion, apparel, or lifestyle brands.
• Experience within the fashion, luxury or life-style brand is mandatory.
• Demonstrable experience in leading cross-functional process improvement projects from conception to implementation.
• Hands-on experience with process mapping tools (e.g., Visio, Lucidchart, Miro) and project management software.
• Experience with retail-specific systems (ERP like SAP Fashion, Oracle Retail; WMS; OMS; PIM) is highly desirable.

Role Overview

As the Business Operations Manager, you are responsible for overseeing and streamlining the daily business functions of This role ensures that financial processes, customer service, and operational workflows run smoothly, supporting sustainable growth and efficiency.

Key Responsibilities

•
Invoicing & Financial Records
– prepare and issue invoices, monitor payments, and maintain accurate records.

•
Contract Drafting
– create, review, and manage contracts with clients, vendors, and partners.

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Bookkeeping
– track expenses, reconcile accounts, and support financial reporting.

•
Customer Service
– handle inquiries, resolve issues, and ensure a positive client experience.

•
Product Sourcing
– research, negotiate, and secure products/services that align with business needs.

•
Operations Management
– oversee daily business activities, optimize workflows, and ensure compliance with company standards.

Core Skills

• Strong organizational and multitasking abilities

• Excellent written and verbal communication skills

• Financial acumen and attention to detail

• Problem-solving and negotiation skills

• Ability to manage multiple stakeholders effectively

Today

L

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

Job Overview

As a Business Operations Associate, you will play a crucial role in optimizing our operational processes and ensuring the seamless functioning of business activities. This entry-level position is designed for motivated individuals who are eager to immerse themselves in the inner workings of our company. You will work closely with different departments, offering operational support and contributing to various projects aimed at improving efficiency and productivity. Your role will involve assisting with data analysis, workflow optimization, and implementing process improvements that align with our strategic goals. By collaborating with team members across various functions, you will help drive initiatives that enhance overall business performance, making a tangible impact on the company's success.

Key Responsibilities

• Assist in the analysis and optimization of business processes.
• Support cross-departmental projects focused on operational improvements.
• Collect, organize, and analyze data to inform strategic decisions.
• Help maintain and update operational procedures and documentation.
  Coordinate with different departments to ensure seamless daily business operations.

Required Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Strong analytical and problem-solving skills.
  Excellent communication and interpersonal abilities.

Desired Skills

• Proficiency in Microsoft Office Suite, especially Excel.
• Experience with ERP or CRM systems.
  Basic understanding of business process modeling.

Additional Information

• This position offers a unique opportunity to gain a comprehensive understanding of business operations within a growing company.
  We provide a collaborative work culture that supports continuous learning and career development.

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We are seeking a highly driven and detail-oriented Business Operations Manager to oversee and streamline the company's operations, manage cross-functional teams, and support strategic growth initiatives. The ideal candidate is a strong leader with excellent analytical, organizational, and communication skills who can balance operational execution with people management.

Key Responsibilities

1. Strategic & Operational Management

-Translate company strategy into executable plans with measurable outcomes.

-Design, implement, and refine business processes to drive efficiency and scalability.

-Track business metrics (client growth, engagement, and revenue) and provide actionable insights to leadership.

1. Team Leadership & Management

-Manage and mentor a cross-functional team, ensuring alignment with company objectives.

-Establish team goals, monitor performance, and drive accountability across all business units.

-Foster a collaborative and high-performance work culture through coaching, feedback, and professional development.

1. Business Development & Client Engagement

-Lead proposal writing, partnership pitches, and business presentations.

-Manage key client accounts, ensuring smooth onboarding, strong relationships, and quality delivery.

-Identify opportunities for partnerships and market expansion.

1. Project & Process Optimization

-Oversee the execution of business projects, ensuring timely delivery within budget and scope.

-Develop SOPs and introduce tools/systems (e.g., CRMs, project management platforms) to strengthen team collaboration.

-Continuously evaluate and optimize internal workflows to eliminate bottlenecks.

1. Administrative & Organizational Support

-Oversee core administrative functions to ensure compliance and operational stability.

-Support HR processes including recruitment, onboarding, and employee engagement.

-Prepare and deliver regular reports (operational performance, financial metrics, project status, and business insights) to management and stakeholders.

Qualifications & Experience

-Bachelor's degree in Business Administration, Management, or related field.

-4–6 years of experience in business operations, team management, or strategy.

-Proven experience managing and motivating teams toward achieving business goals.

-Strong analytical and problem-solving skills with ability to design and optimize processes.

-Excellent communication, proposal writing, and client engagement skills.

-Proficiency in project management and productivity tools (e.g., Notion, Asana, Jira, or MS Suite).

Key Competencies

-Leadership and people management

-Strategic and analytical thinking

-Strong business writing and presentation skills

-Stakeholder management and client relationship skills

-Highly organized, detail-oriented, and results-driven

-Stakeholder management and client relationship skills

-Highly organized, detail-oriented, and results-driven

Job Type: Full-time

Pay: ₦200, ₦250,000.00 per month

Experience:

• Business Operations Management: 5 years (Required)

Job Title: Business & Operations Manager

Industry: Interior Design & Décor

Location: Egbeda, Lagos

Structure: Hybrid

Job Type: Full-Time

Role Overview

We are looking for a results-driven Business & Operations Manager to oversee the day-to-day business activities, manage client relationships, and ensure operational excellence. The ideal candidate will play a pivotal role in aligning business objectives with client satisfaction and company growth.

Key Responsibilities

• Manage daily business operations and administrative functions.

• Lead the team to achieve company goals and objectives.

• Handle client relationships, prepare project estimates, and share regular progress updates.

• Drive operational efficiency while ensuring exceptional customer service.

Requirements

• Previous experience in business operations, preferably in design, construction, or project management.

• Strong leadership, organizational, and communication skills.

• Ability to balance operational goals with client needs.

• Proven ability to lead teams and streamline processes for efficiency.

Send CV to

Business Operations and Programs Manager – SMEs Development*

Location: Lagos

Mode: Full time

Work type: Hybrid

Salary: #500,000

About the Role:

A client is hiring an Operations and Programs Manager to drive efficiency in our internal operations and lead impactful programs that support Small and Medium Enterprises (SMEs). The ideal candidate combines strong operational skills with program management expertise and a passion for empowering businesses.

*Key Responsibilities*

Oversee daily operations, policies, and systems for efficiency.

Manage budgets, reporting, and vendor relationships.

Design, launch, and manage SME development programs (workshops, mentorship, networking).

Track program impact using KPIs and feedback.

Build and maintain partnerships with SME stakeholders and industry experts.

Lead and mentor a team of program coordinators and specialists.

Drive Revenue Growth

*Requirements*

Bachelor's degree in Business, Management, Economics, or related field (Master's is a plus).

5+ years' experience in operations and program/project management.

Proven knowledge of SME challenges (finance, growth, scaling).

Strong financial, analytical, and project management skills.

Excellent communication and stakeholder management abilities.

Proficiency with tools like Asana, Trello, Jira, or MS Project.

Job Title: Business Operations Manager

Location: Lekki, Lagos

Industry: Information Technology

Salary: ₦300k

Job Summary:

The Business Operations Manager will oversee the day-to-day business activities, streamline

operational processes, and ensure smooth delivery of smart technology solutions to clients. The

role focuses on aligning internal operations with client needs, improving efficiency, ensuring

timely project delivery, and driving overall business growth.

Key Responsibilities:

Operational Management

1. Oversee daily business operations, ensuring alignment with organizational objectives.

2. Develop, document, and optimize workflows to improve efficiency and reduce costs.

3. Coordinate between technical, sales, and customer support teams to ensure seamless delivery

of smart solutions.

Project & Client Delivery

1. Monitor project execution timelines, budgets, and deliverables, providing regular updates to management and clients.

2. Ensure high-quality service delivery that strengthens client trust and long-term relationships.

3. Anticipate operational risks and resolve bottlenecks before they impact client satisfaction.

Financial & Reporting

1. Monitor operational budgets and control expenses while ensuring resources are well optimized.

2. Prepare and present operational reports, including project performance, cost analysis, and risk assessments, to senior management.

Team Management

1. Lead and mentor team members, ensuring individual goals are aligned with company

objectives.

1. Recommend improvements or training needs for the team.Compliance & Business Growth

2. Ensure adherence to local laws, IT standards, and data protection requirements (NDPR).

3. Collaborate with leadership to identify growth opportunities and operational strategies that

support business expansion.

1. Build partnerships and vendor relationships that strengthen operational capacity.

Qualifications & Requirements

●Education: HND/BSc in Business Administration, Management, IT, or related fields.

●Experience: Minimum of 3–5 years in business operations, project management, or related roles.

●Experience in the IT/technology solutions sector is desirable.

○Skills & Abilities:

Strong leadership and team management skills

Excellent communication and client-facing abilities

Strong analytical and problem-solving skills

Proficiency in Microsoft Office Suite, ERP systems, and project management tools (Trello,

Asana, Jira)

Ability to thrive under pressure in a fast-paced Nigerian business environment

Sound understanding of Nigerian regulatory and compliance requirements

Job Title: Business Operations Manager

Salary: 300,000

Location: Ojota - Ogudu, Laos

Industry: Meat Processing & Retail

Employment Type: Full-time

Work Schedule: Monday - Friday

About the Role

We are seeking an experienced Business Operations Manager to oversee the daily operations and sales activities of our meat processing and retail business. The ideal candidate will have a strong background in retail (preferably supermarket or related industries), with the ability to manage business operations, lead a sales team, and drive growth. This role is a blend of operations management and sales leadership.

Key Responsibilities

Oversee day-to-day business operations, ensuring efficiency and compliance with company standards.

Manage and supervise the sales team, setting targets, monitoring performance, and providing coaching where needed.

Develop and implement strategies to increase sales, customer satisfaction, and market share.

Monitor inventory, supply chain, and distribution processes to ensure product availability and quality.

Analyze sales and operational reports to identify opportunities for improvement.

Collaborate with senior management to develop business growth plans.

Ensure excellent customer service standards are maintained across all sales touchpoints.

Maintain compliance with health, safety, and quality regulations in line with the meat processing industry.

Requirements

Bachelor's degree in Business Administration, Operations Management, or related field.

Minimum of 5 years' experience in retail operations management (supermarket, FMCG, or similar industry experience is an advantage).

Proven track record of managing both operations and sales teams.

Strong business acumen with the ability to identify opportunities for growth and efficiency.

Excellent leadership, communication, and organizational skills.

Ability to thrive in a fast-paced, dynamic environment.

Knowledge of inventory management and supply chain processes is a plus.

Qualified and Interested candidates should send CV to indicating the subject.

Job Type: Full-time

Pay: ₦250, ₦300,000.00 per month