14 Banking Specialist jobs in Nigeria
Customer Service Reps
Posted 5 days ago
Job Viewed
Job Description
Service Delivery/Customer Service Executive
Posted 9 days ago
Job Viewed
Job Description
Location: Ikeja (Office-based) Salary: ₦150,000 Base + OTE up to ₦200,000/month Employment Type: Full-time (Monday–Friday)
About Our ClientOur client, Nigeria’s first professional home medical testing service, founded in 2021 to solve healthcare accessibility challenges such as long clinic queues, traffic congestion, and time constraints. By combining technology with certified healthcare professionals, our client delivers hospital-quality diagnostics directly to patients’ homes and workplaces. The company’s mission is to democratize access to quality medical testing, with a vision to become Africa’s leading home healthcare platform. Our client operates on the values of excellence, integrity, innovation, privacy, and dignity, and is redefining the future of patient-centered healthcare in Nigeria.
Role SummaryThe Service Delivery/Customer Service Executive will ensure smooth operations, administrative processes, and customer support, guaranteeing top-quality service from booking through to test results delivery.
Key ResponsibilitiesHandle customer calls, inquiries, and service bookings.
Coordinate schedules for phlebotomists and field staff.
Maintain accurate records of clients and transactions.
Monitor service delivery quality and provide feedback.
Resolve customer complaints promptly.
Collaborate with cross-functional teams to improve client satisfaction.
RequirementsQualificationsOND/HND/B.Sc. in Business Administration, Operations, or related field.
Minimum 2 years’ experience in customer service, operations, or administration.
Excellent organizational, multitasking, and problem-solving skills.
Proficiency in MS Office, CRM systems, and digital tools.
Strong communication and people management skills.
BenefitsCompetitive base salary with performance bonuses.
Health benefits and professional training opportunities.
Monday–Friday work schedule.
Structured career progression in service delivery and operations.
Customer Service Sales Representative Job at PrintplaceNG
Posted today
Job Viewed
Job Description
PrintplaceNG is Nigeria's premier digital printing and brand solutions company, based in Lagos, serving clients nationwide and across Africa. Founded by two visionary engineering graduates, we've evolved into an innovative brand merchandising company employing a dynamic team of over 12 creative professionals.
Our services span brand design, corporate events, merch branding, packaging design, and product launches, catering to over 200 brands. We combine strategic thinking with bold…
Customer Service Executive / Customer Relations Officer Job at PRP Consult
Posted 1 day ago
Job Viewed
Job Description
PRP Consult is an outsourcing firm, we are into recruitment and man power services. We source and attract suitable candidates for graduate and executive positions for our Clients.
We are recruiting to fill the position below:
Job Position: Customer Service Executive / Customer Relations Officer
Job Location: Ipaja, Lagos
Employment Type: Full-time
Job Summary
- …
Account Manager- Financial Services
Posted today
Job Viewed
Job Description
As an Enterprise Account Executive, you will have the opportunity to drive Transformation in partnership with our most Strategic customers with a focus on AI, Copilot and Security to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.
With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Customer Advocate - Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
+ Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
+ Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
+ Industry Relevant Trusted Seller - Proactively develops a strong understanding of the customer's business, industry priorities to drive new business opportunities/ drive growth/net new business within the energy sector
+ Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
+ Deliver Sales Excellence - Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
+ Industry Knowledge - Builds and maintains a strong knowledge of customers' industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers' business and operations.
**Qualifications**
+ 7+ years' experience in working in an industry (Financial Service) driving digital transformation, or other relevant work experience (e.g., consulting, technology)
+ OR bachelor's degree in business, Technology, or related field AND 5+ years experience working in an industry (Financial Service), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
+ OR master's degree in business administration AND 4+ years' experience working in an industry (Financial Service), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Internal Auditor (banking/financial services)
Posted 425 days ago
Job Viewed
Job Description
Job Summary
Our client is an asset management and financial services company in need of an Internal Auditor who's a chartered accountant and has previous work experience from a bank
Responsibilities
Identify and assess areas of significant business risk.Implement best audit and business practices in line with applicable internal audit statements.Manage resources and audit assignments.Identify and reduce all business and financial risks through effective implementation and monitoring of controls.Develop, implement, and maintain internal audit policies and procedures in accordance with local and international best practices.Compile and implement the annual Internal Audit plan.Conduct ad-hoc investigations into identified or reported risks.Oversee risk-based audits covering operational and financial processes.Ensure complete, accurate, and timely audit information is reported to Management and/or Risk Committees.Overall supervision of planned annual audits.RequirementsRequirements
Must be a chartered accountant and/or certified auditorMinimum of B.Sc. in financial accounting, financial management or other related degrees.5 years of work experience as an internal auditor in a commercial bank or financial services environment Exceptional accounting skills.Analytical thinker with strong conceptual and problem-solving skills.Meticulous attention to detail with the ability to multi-task.Ability to work under pressure and meet deadlines.Ability to work independently and as part of a team.Excellent documentation, communication and IT skillsFinance Manager (Fintech/Financial Services)
Posted 542 days ago
Job Viewed
Job Description
JOB TITLE:Finance Manager
LOCATION:GRA, Ikeja
JOB TYPE: Full-time
Job summary
As the Finance Manager, the ideal candidate will be responsible for overseeing all financial aspects of the organization. He/she will play a critical role in driving financial strategy, planning, analysis, and reporting to support business growth and operational excellence. He/she will also possess strong leadership skills, strategic vision, and a deep understanding of financial principles within the financial services industry.
Key responsibilities
Develop and implement strategic financial plans aligned with the company's objectives,ensuring alignment with long-term goals and risk management strategies.Lead the annual budgeting and forecasting process, working closely with department heads to develop financial targets and performance metrics.Provide insightful analysis and recommendations to support decision-making and resource allocation.Oversee the preparation and distribution of accurate and timely financial reports, including income statements, balance sheets, cash flow statements, and variance analysis.Ensure compliance with regulatory requirements and internal policies.Identify and assess financial risks, including market, credit, liquidity, and operational risks.Develop and implement strategies to mitigate risks and safeguard the financial health of the organization.Manage cash flow, liquidity, and capital allocation to optimize financial resources and support business operations.Monitor banking relationships, investment portfolios, and debt obligations to maximize returns and minimize costs.Streamline financial processes and systems to improve efficiency and effectiveness.Implement best practices for financial controls, internal audits, and compliance to ensure accuracy and integrity of financial data.Collaborate with executive leadership, board members, and external stakeholders to provide financial insights and support strategic initiatives.Build strong relationships with investors, lenders, regulators, and other key partners to drive business growth and sustainability.Lead and mentor a high-performing finance team, providing guidance, coaching, and professional development opportunities.Foster a culture of collaboration, innovation, and continuous improvement within the finance department.Qualifications and skills:
5 years experience as a Finance Manager or similar roleHands-on experience with budgeting and risk managementProficiency in accounting softwareBSc/BA in Accounting, Finance or relevant fieldMSc/MBA or relevant certification (e.g. CFA/CPA) is a plusIn-depth knowledge of financial principles, practices, and regulations, including IFRS, SEC requirements, and industry-specific standards.Strategic thinker with the ability to translate financial data into actionable insights and recommendations for executive decision-making.Strong analytical, problem-solving, and decision-making skills, with attention to detail and accuracy.Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.Demonstrated leadership and team-building capabilities, with a track record of driving results and fostering a positive work environment.Method of Application
Interested and qualified applicants should send CVs to using BW-HOF-24 as subject
Be The First To Know
About the latest Banking specialist Jobs in Nigeria !
Growth Officer (Fin-tech/ Financial Services)
Posted 549 days ago
Job Viewed
Job Description
The ideal candidate will play a pivotal role in driving strategic initiatives and implementing growth strategies within the organisation. This position involves a combination of analytical skills, market insights, and strategic thinking to identify opportunities for business expansion, customer acquisition, and revenue generation. The Growth Officer collaborates closely with cross-functional teams to execute growth plans, optimize processes, and achieve business objectives.
ResponsibilitiesGrowth Manager responsibilities include:
Strategy Development: Design and implement comprehensive digital growth strategies to drive customer acquisition, engagement, and retention across all digital platforms.
Performance Optimization: Continuously analyze the performance of digital marketing campaigns and channels, utilizing data analytics to identify areas for improvement and optimization.
Market Analysis: Conduct thorough market research to identify new trends, technologies, and opportunities within the digital landscape to stay ahead of the competition.
Customer Acquisition: Develop and execute innovative campaigns to attract new customers through various digital channels, including social media, email marketing, SEO, and PPC.
Content Strategy: Oversee the creation of compelling and targeted content across digital platforms, ensuring alignment with the brand's voice and growth objectives.
Cross-functional Collaboration: Work closely with product, sales, and marketing teams to ensure cohesive and integrated marketing efforts.
Budget Management: Manage the digital marketing budget effectively, allocating resources to high-performing channels and campaigns for optimal ROI.
Technology Utilization : Leverage the latest in digital marketing technology and tools to enhance campaign performance and customer insights.
Team Leadership: Lead and mentor a team of digital marketing professionals, fostering a culture of innovation and continuous improvement.
Reporting: Provide regular reports to senior management on digital growth initiatives, performance metrics, and strategic insights.
Key Result Areas (KRAs):
Increase in new customer sign-ups through digital channels.
Improvement in key engagement metrics such as click-through rates (CTR), conversion rates, and digital growth metrics.
Direct contribution to revenue growth through effective digital marketing strategies.
Enhanced online brand presence and recognition.
Optimization of marketing spend across digital channels to achieve a higher return on investment.
Penetration of new markets or segments, demonstrating measurable increases in market share.
Application Method
Interested and qualified candidates should send their CVs to using BVAL-GM-24 as the subject of the email.• Working hours - 9am - 5pm
• Working days - Monday to Fridays
Enterprise Risk Manager(Fintech/Financial Services)
Posted 556 days ago
Job Viewed
Job Description
JOB TITLE: Enterprise Risk Manager(Fintech/Financial Services)
LOCATION: GRA, Ikeja JOB TYPE: Full-timeJob Summary
As the Enterprise Risk Manager, the ideal candidate will be responsible for developing, implementing, and managing the enterprise risk management (ERM) framework to identify, assess, mitigate, and monitor risks across the organization. He/she will play a critical role in safeguarding the company's assets,reputation, and sustainability by proactively managing risk exposures and ensuring compliance with regulatory requirements.
Job Responsibilities
Lead the identification and assessment of key risks facing the organization, including financial, operational, strategic, and compliance risks.Work closely with business units and functional areas to identify emerging risks and evaluate their potential impact on business objectives.Conduct quantitative and qualitative risk assessments to prioritize risks based on their likelihood and potential impact.Develop risk heat maps, scenarios analysis, and stress testing models to quantify risk exposures and inform risk mitigation strategies.Develop and implement risk mitigation strategies and action plans to reduce the likelihood and severity of identified risks.Collaborate with business units to implement controls, policies, and procedures to mitigate risks effectively while minimizing disruptions to business operations.Establish key risk indicators (KRIs) and risk thresholds to monitor risk levels and trigger timely escalation of significant risks to senior management and the board of directors.Implement risk monitoring tools and dashboards to track risk metrics and trends over time.Ensure compliance with regulatory requirements, industry standards, and best practices related to risk management, and relevant regulatory guidelines issued by regulatory authorities.Develop and maintain a crisis management plan to respond effectively to unexpected events, disruptions, or emergencies that pose significant risks to the organization.Coordinate crisis response activities and communication plans to minimize the impact on stakeholders and preserve the company's reputation.Collaborate with internal stakeholders, including senior management, board members, risk committees, and business unit leaders, to provide risk management guidance, support decision-making, and promote a risk-aware culture across the organization.Continuously monitor and evaluate the effectiveness of the ERM framework and risk management processes.Identify opportunities for improvement and implement enhancements to strengthen the organization's risk management capabilities and resilience.Qualifications and skills:
● Bachelor's degree in finance, risk management, business administration, or a related field. Advanced degree or professional certification is an advantage.● Proven experience in enterprise risk management roles within the financial services industry, with a strong understanding of banking or investments● Deep knowledge of risk management principles, methodologies, and tools, including risk assessment techniques, and scenario analysis.● Strong analytical, problem-solving, and decision-making skills, with the ability to interpret complex data and provide actionable insights to senior management.● Excellent communication, presentation, and interpersonal skills, with the ability to communicate effectively with stakeholders at all levels of the organization.● Demonstrated leadership and project management capabilities, with the ability to lead cross-functional teams and drive results in a dynamic and fast-paced environment.Method of Application
Interested and qualified applicants should send CVs to r using BW-ERM-24 as the subject of the mail.