130 Bank Tellers jobs in Lagos

Job description

Job Title: HEAD OF BANKING OPERATIONS

Company: (FINANCIAL SERVICES FIRM)

Location: (Lagos)

Job Type: Full Time

A dynamic and fast-growing Microfinance Bank and Finance House with operations across multiple countries is seeking to recruit highly qualified and results-driven professionals to join its leadership and finance teams. Consequently, applications are invited for the following positions:

We are looking for a highly skilled Head of Banking Operations to join our team. This position is responsible for leading and supporting our finance function, providing strategic financial guidance, and driving business growth. This is an executive role within the organization that is also responsible for the processing and preparation of periodic financial reports and ad hoc analyses for business. The position exists to assist management ensure adequate levels of liquidity and working capital is maintained.

Job Responsibilities:

• Provide strategic oversight and leadership of banking operations across subsidiaries in
• multiple countries.
• Lead and develop high-performing cross-country operational teams.
• Manage settlements, clearing, reconciliations, trade services and all aspects of operations
• Develop SOP and enforce policies, controls, and compliance frameworks.
• Drive operational efficiency and process automation initiatives.
• Build strong relationships with regulators and ensure compliance with multi-jurisdictional requirements.
• Manage relationships with key financial and regulatory representatives
• Alert management of situations that may materially affect the company's overall financial condition
• Recommends financial actions by analyzing accounting options.
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations.

Requirements

• 12–15 years' experience in banking operations, with at least 5 years in leadership role
• Proven track record managing cross-border or multi-country banking operations.
• Strong knowledge of risk management, compliance, treasury, and digital transformation.
• Postgraduate degree (MBA or equivalent) and professional certifications- ACIB, ACA etc.

Join our team and contribute to creating a positive and efficient work environment. We offer competitive compensation, professional development opportunities, and a supportive work culture. To apply, please submit your resume, and any relevant certifications to with the job title as subject of the email. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Job Type: Full-time

About Us

Lomacom Cleaning Services Ltd is a trusted provider of professional cleaning solutions, while Lomacom FarmBox Ltd delivers fresh, quality farm produce conveniently to our customers. Together, we are committed to delivering excellence, customer satisfaction, and innovative services that improve everyday living.

Role Overview

We are seeking a dynamic and results-driven Customer Service & Marketing Manager to lead our customer engagement efforts and drive brand visibility for both Lomacom Cleaning Services Ltd and Lomacom FarmBox Ltd. This role combines strong customer service leadership with creative marketing execution to ensure an excellent customer experience and sustainable business growth.

Key Responsibilities

Customer Service

• Oversee day-to-day customer service operations across both businesses.
• Develop and implement customer service policies, standards, and procedures.
• Handle escalated customer inquiries and resolve issues effectively.
• Train, mentor, and manage customer service representatives.
• Collect and analyze customer feedback to improve service delivery.

Marketing

• Design and execute marketing campaigns (online and offline) to build brand awareness and attract new clients.
• Manage social media platforms, website content, and online presence.
• Plan and implement promotional activities for Lomacom FarmBox's farm produce and Lomacom Cleaning's service packages.
• Monitor marketing performance metrics (engagement, leads, conversions) and adjust strategies accordingly.
• Develop partnerships with local communities, businesses, and influencers to expand reach.

Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• Minimum of 3–5 years' experience in customer service and marketing management.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to plan and execute successful marketing campaigns.
• Experience managing social media and digital marketing tools.
• Problem-solving and conflict resolution skills.
• Ability to multitask and thrive in a fast-paced environment.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to shape customer and brand experience across two growing businesses.
• A collaborative and supportive work environment.
• Career development and growth opportunities.

How to Apply

Interested candidates should send their CV and a brief cover letter to with the subject line: Application – Customer Service & Marketing Manager.

Only shortlisted candidates will be contacted.

Lomacom Cleaning Services Ltd & Lomacom FarmBox Ltd are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From ₦50,000.00 per month

Jeroid Limited is a leading Nigerian fintech company offering innovative solutions in cryptocurrency trading, gift card redemption, and digital payments. With a user base of over 200,000, we are committed to delivering secure, fast, and reliable services. At Jeroid, we value exceptional customer experiences and are seeking a dedicated Customer Service Representative to join our growing team.

We are recruiting to fill the position below:

Job Position: Customer Service & Support Representative

Job Location: Lagos

Job Type: Full-time

Job Description

• We are looking for a Customer Service & Support Representative who will be the first point of contact for our customers, ensuring that inquiries, complaints, and requests are handled with professionalism, empathy, and efficiency.

Key Responsibilities

• Respond promptly to customer inquiries via live chat, email, WhatsApp, and other assigned channels.
• Provide accurate information about our products, services, and transaction processes.
• Investigate and resolve complaints while ensuring minimal disruption to customer experience.
• Escalate complex issues to relevant teams and follow up until resolution.
• Maintain accurate customer records and interaction logs.
• Collaborate with internal teams (tech, compliance, finance) to ensure customer satisfaction.
• Monitor transactions and provide timely updates to customers.
• Identify recurring customer issues and suggest process improvements.
• Ensure adherence to company policies, procedures, and compliance guidelines.
• Assist in onboarding new customers and guiding them through platform use.

Requirements

• Minimum of OND / HND / BSc in any field.
• At least 2 years of experience in customer service, preferably in fintech or e-commerce.
• Excellent written and verbal communication skills.
• Strong problem-solving ability and attention to detail.
• Good typing speed and proficiency with digital tools (Google Workspace, CRM systems, live chat software).
• Ability to multitask and work in a fast-paced environment.
• Willingness to work shifts, including evenings, weekends, and holidays.

Skills & Attributes:

• Empathetic, patient, and customer-focused.
• Proactive in finding solutions and following through.
• Ability to remain calm under pressure.
• Professional and positive attitude.
• Strong teamwork and collaboration skills.

Job Title: Customer Service & Storekeeper

Industry: Fashion Retail (Online & In-Store)

Company: TMAsourcing Solutions

Job Type: Full-Time (Hybrid)

Location: Ogudu, Lagos

Experience Level: 1–3 Years

Work Schedule: Monday – Saturday, 9:00am – 7:00pm (with 2 days off weekly)

Salary: ₦70,000 per month

Job Summary

A fashion store in Ogudu is looking for a proactive, trustworthy, and smart Customer Service & Storekeeper to handle both online and in-store operations. The role requires someone who can communicate effectively with clients, manage online activities, maintain accurate stock records, and ensure the store is well-kept. The ideal candidate must be able to work independently, know what to do without being told, and consistently deliver excellent service.

Key Responsibilities

• Attend to customer inquiries and complaints both online and in-store.

• Manage product uploads, updates, and promotions on the store's website and social media platforms.

• Use a laptop and digital tools effectively for order processing, stock tracking, and online communication.

• Create and upload engaging content on social media when required.

• Keep the store tidy, neat, and well-organized at all times.

• Maintain accurate inventory and stock records.

• Support order packaging, processing, and timely delivery coordination.

• Provide excellent customer experience to strengthen client loyalty.

• Be proactive able to take initiative and know what to do without being told.

• Be honest, trustworthy, reliable, and smart in handling all tasks and transactions.

Requirements

• Minimum of OND/NCE or equivalent qualification.

• 1–3 years of experience in customer service, retail, or related roles.

• Strong written and spoken communication skills.

• Proficient in computer usage, social media posting, and basic online content creation.

• Must be tidy, reliable, proactive, and trustworthy.

How to Apply

Qualified candidates should send their CV to using the job title "Customer Service & Storekeeper" as the subject of the email.

Take calls and do your due diligence

Job Type: Full-time

Pay: From ₦800,000.00 per month

Wecleanit offers a variety of cleaning services for homes and commercial properties, including post-construction cleaning, pre and post-event cleaning, laundry services, fumigation, pest control, janitorial services, and upholstery care. We also sell cleaning products and machines.

Role Description

We are seeking a highly motivated and customer-centric Customer Service Relationship Manager to join our team. This role is responsible for building and maintaining strong relationships with our clients, ensuring customer satisfaction, resolving issues efficiently, and identifying opportunities for service improvement and upselling.

Key Responsibilities:

• Serve as the primary point of contact for customer inquiries, concerns, and feedback.
• Build lasting relationships with customers by understanding their needs and ensuring their expectations are met or exceeded.
• Handle service issues with professionalism and efficiency, coordinating with cleaning teams and operations to ensure timely resolutions.
• Monitor customer satisfaction levels through follow-ups, surveys, and performance metrics.
• Maintain accurate and up-to-date records of customer interactions, feedback, and service history.
• Work closely with sales, scheduling, and operations teams to streamline customer experiences.
• Identify opportunities to upsell or cross-sell services based on customer needs and feedback.
• Develop and implement customer retention strategies.
• Respond promptly to service changes, cancellations, and rescheduling requests.
• Prepare and present regular reports on customer trends, satisfaction scores, and suggestions for service improvements.

Requirements:

• Proven experience in a customer service, client relationship, or account management role (preferably in a service-based industry).
• Excellent interpersonal, communication, and problem-solving skills.
• Strong organizational skills with attention to detail.
• Ability to multitask and remain calm under pressure.
• Familiarity with CRM tools and customer service software.
• Experience in the cleaning or facilities management industry is a plus.
• High school diploma or equivalent; bachelor's degree preferred.

Why Join WeCleanIt?

• Competitive salary
• Performance-based bonuses
• Opportunities for career growth and development
• A positive and supportive team environment

Job Type: Full-time

Pay: ₦120, ₦150,000.00 per month

Job Title: Customer Service & Personal Assistant (PA)

Location: Victoria Island, Lagos

KEY RESPONSIBILITIES

· Serve as the first point of contact for patients, clients, and stakeholders, providing professional and courteous service in person, over the phone, via email, or through designated medium of communication

· Maintain a welcoming and empathetic demeanor, ensuring customers feel valued and supported, in line with our commitment to clients.

· Process Customer requests, such as appointment scheduling, registration, and information, ensuring accuracy in line with organized protocols

· Address clients' inquiries, concerns, and complaints promptly while escalating complex issues to the appropriate channel

· Proactively engage customers by anticipating their needs and offering personalized solutions in line with our provided services.

· Provide administrative support to senior management, including but not limited to meetings, managing calendars, and coordinating travel arrangements.

· Organize and maintain confidential files, ensuring efficient access to critical information for leadership

· Handle correspondence such as answering emails and phones, and preparing reports

· Perform ad-hoc tasks as may be required from time to time, such as event planning or managing special projects to support our operational goals

· Serve as a liaison between management, clients, and staff to ensure smooth communication and task execution.

· Maintain confidentiality and discretion in handling sensitive information.

SKILLS, QUALIFICATIONS, AND REQUIREMENTS

· Bachelor's degree in Business Administration, Communications, or a related field.

· Minimum of 2 years' experience in customer service and administrative support/PA roles

· Strong interpersonal and communication skills, with the ability to build rapport with clients.

· Excellent organizational and multitasking abilities

· Proficiency in Microsoft Office suites (Word, Excel, and PowerPoint), knowledge of the use of Odoo is an added advantage.

· Highly representable, well-groomed, and good professional demeanor

· Ability to work independently and as part of a team.

· Highly reliable and solution-oriented individual

Job Type: Full-time

Customer Service Representative

Location: Lagos Island (proximity required)

Employment Type: Full-time

Work Model: On-site; hybrid available upon confirmation

Experience: 3–5 years

About the Role

We're seeking a smart, detail-oriented Customer Service Representative who delivers precise, professional support across phone, chat, email, and in-person interactions. You'll help us keep clients delighted while maintaining meticulous records and strict confidentiality.

Key Responsibilities

• Respond to client inquiries via chat, phone, email, and in-person—professionally and on time.

• Resolve client concerns accurately while upholding the firm's standards.

• Collate and maintain data with exceptional attention to detail.

• Keep comprehensive records of all client interactions and service requests.

• Handle confidential client information with discretion.

• Collaborate with legal and administrative teams to ensure seamless service delivery.

Requirements

• 3–5 years' experience in a client-facing customer service role (professional services experience is a plus).

• Strong written and verbal communication skills.

• High accuracy and organization; comfortable managing multiple requests at once.

• Proficiency with email tools and basic office software (e.g., Google Workspace or MS Office); familiarity with CRM/helpdesk tools is an advantage.

• Integrity and respect for confidentiality.

• Ability to work from Lagos Island (proximity is mandatory).

Send CV to

Join the Dimaps Team

Over 50 Years of Powering Lagos – Now Expanding into the Future

We are growing and looking for passionate, proactive individuals to join our innovative team at Dimaps, a trusted brand in automotive batteries and solar energy (Green Force).

Active on social media and willing to support company campaigns.

Sales Representative / Customer Service Officer

Location: Lagos and Abuja

Role Overview:

This role involves attending to walk-in and online customers, promoting products (automotive batteries and solar solutions), managing leads, and ensuring a top-tier customer experience.

Responsibilities:

Attend to customers across all platforms (in-person, WhatsApp, Facebook, Instagram)

Upsell and cross-sell products and services

Build and maintain client relationships

Track leads and follow up till conversion

Represent the brand at roadshows or events when needed

Requirements:

OND/HND/B.Sc.

Excellent communication and interpersonal skills

Tech-savvy with knowledge of social media platforms

Basic computer proficiency (email, Excel, CRM tools, etc.)

Smart, presentable, and customer-oriented

Compensation:

Sales/Customer Service- Basic Salary

(plus commissions and performance bonuses)

At Dimaps, we believe every team member is a brand ambassador. We're building legacies and launching into the future with innovation. Join us and be part of something truly impactful

For enquiries you can also send whatsapp to