830 Account Management jobs in Nigeria

Today

S

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

Location: Lekki, Lagos

Industry Sector: Telecommunications

Salary: ₦250,000 – ₦00,000 (Net Monthly)

Experience Level: 3 – 5 Years

Job Summary

We are seeking an experienced and result-driven Account Management Officer to join our dynamic telecommunications team. The successful candidate will be responsible for developing and maintaining long-term relationships with clients, ensuring the successful delivery of solutions, and driving client satisfaction and retention. This role requires strong interpersonal skills, the ability to manage multiple accounts, and a proven track record of cross-selling and upselling services to increase revenue.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
• Ensure timely and successful delivery of products and services that meet client needs and business objectives.
• Manage client accounts to ensure satisfaction, retention, and continuous engagement.
• Liaise effectively between clients and cross-functional internal teams to resolve issues and deliver solutions.
• Identify opportunities to grow existing accounts through cross-selling and upselling strategies.
• Provide regular updates on account activities, progress, and performance to internal and external stakeholders.
• Conduct daily proactive client engagement calls, including surveys, to track satisfaction and identify service gaps.
• Manage escalated client issues and deliver effective resolutions in a timely manner.
• Drive initiatives to retain clients and win back inactive or lost accounts.
• Maintain detailed records of client interactions, negotiations, and agreements in CRM systems.

Requirements

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• 3 – 5 years proven experience in Account Management, Client Services, or similar roles within telecommunications or related sectors.
• Proficiency in CRM tools (e.g., Salesforce, Zoho CRM, HubSpot) and Microsoft Office Suite, especially Excel.
• Demonstrated ability to deliver client-focused solutions that drive satisfaction and retention.
• Strong negotiation, problem-solving, and presentation skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple priorities and handle high-pressure situations with professionalism.
• Strong attention to detail, organizational, and multitasking skills.

Benefits

• Competitive Net Salary: ₦250 0 – ₦3 000 monthly.
• Health Insurance Coverage.
• Pension Contributions.
• Performance Bonuses.
• Training and Career Development Opportunities.
• Airtime/Data Allowance.
• Paid Annual Leave and Observed Public Holidays.
• Supportive and growth-driven work environment.

How to Apply

Interested and qualified candidates should submit their updated CV and a brief cover letter stating their suitability for the role to using "Account Management Officer – Lekki" as the subject of the email.

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Job Opening: Account Management Specialist at Krent

Key Roles:

• Build and maintain strong relationships with property owners, agents, and renters to ensure client satisfaction.
• Monitor client accounts, resolve issues promptly, and ensure smooth use of Krent's platform.

Requirements:

• Previous experience in account management, customer service, or client relations.
• Strong communication and organizational skills with attention to detail.

Send your CV to

Deadline:
August 29th, 2025

Location: Lekki, Lagos Industry Sector: Telecommunications Salary: ₦250,000 – ₦00,000 (Net Monthly) Experience Level: 3 – 5 Years

We are seeking an experienced and result-driven Account Management Officer to join our dynamic telecommunications team. The successful candidate will be responsible for developing and maintaining long-term relationships with clients, ensuring the successful delivery of solutions, and driving client satisfaction and retention. This role requires strong interpersonal skills, the ability to manage multiple accounts, and a proven track record of cross-selling and upselling services to increase revenue.

Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.

Ensure timely and successful delivery of products and services that meet client needs and business objectives.

Manage client accounts to ensure satisfaction, retention, and continuous engagement.

Liaise effectively between clients and cross-functional internal teams to resolve issues and deliver solutions.

Identify opportunities to grow existing accounts through cross-selling and upselling strategies.

Provide regular updates on account activities, progress, and performance to internal and external stakeholders.

Conduct daily proactive client engagement calls, including surveys, to track satisfaction and identify service gaps.

Manage escalated client issues and deliver effective resolutions in a timely manner.

Drive initiatives to retain clients and win back inactive or lost accounts.

Maintain detailed records of client interactions, negotiations, and agreements in CRM systems.

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

3 – 5 years proven experience in Account Management, Client Services, or similar roles within telecommunications or related sectors.

Proficiency in CRM tools (e.g., Salesforce, Zoho CRM, HubSpot) and Microsoft Office Suite, especially Excel.

Demonstrated ability to deliver client-focused solutions that drive satisfaction and retention.

Strong negotiation, problem-solving, and presentation skills.

Excellent verbal and written communication abilities.

Ability to manage multiple priorities and handle high-pressure situations with professionalism.

Strong attention to detail, organizational, and multitasking skills.

Competitive Net Salary: ₦250,0 – ₦3 000 monthly.

Health Insurance Coverage.

Pension Contributions.

Performance Bonuses.

Training and Career Development Opportunities.

Airtime/Data Allowance.

Paid Annual Leave and Observed Public Holidays.

Supportive and growth-driven work environment.

Job Summary

The Job holder is charged with selling products, services and solutions for the achievement of sales revenue and new business expansion targets and other performance objectives, to drive business growth and profitability. The job holder will undertake business development responsibilities includes generating leads and identifying new prospects; follow through strategically for a high conversation rate; fostering strong relationships with clients and collection of receivables. The role requires a combination of sales expertise, relationship-building skills, and a deep understanding of customer needs.

Responsibilities

Sales & Business Development

§ Deliver sales target by selling portfolio of products and services

§ Prospect for and identify new business opportunities; undertake business development activities

§ Support the design and implementation of sales strategies and plans

§ Develop and deliver presentations, pitches etc. for sales and business development purposes

§ Monitor, track and follow through business leads for closure

§ Grow and expand the customer base

§ Undertake research and analysis to support business planning, product development, go-to-market approach etc.

§ Build and manage sales channels and networks

§ Keep abreast of market, customer and related trends; leverage strategic insights for revenue and customer expansion

Account Management

§ Develop and maintain strategic, value-adding relationships across a broad sphere of influence

§ Build and manage strategic relationships, partnerships and alliances to facilitate the attainment of business goals, client satisfaction and retention

§ Engage and manage internal and external stakeholders for best business outcomes

§ Attend strategic events and present as a partner of choice

§ Maintain good customer relationships and ensure a high level of customer satisfaction

§ Conduct monthly submission of invoices to all managed Clients

§ Upscale the number of Clients using electronic submission of invoices and online payment

§ Account reconciliation for Clients

§ SLA renewals in line with the contractual agreement

§ Prompt response to requests on issues related to the Clients

§ Conduct annual Client satisfaction survey; identify gaps, strengths and areas for improvement

Relationship Management

§ Identify key staff in client companies to cultivate profitable relationships

§ Initiate periodic communications with Clients on products and Services

§ Help promote and maintain a positive Company's image

§ Seek opportunities to cross-sell and upsell to existing client

§ Work with internal departments to ensure the Company meets client's expectation

§ Understand the problems and challenges of clients and identify ways the business could better address those needs

§ Maintain good relationships with clients, so that the business can maximize the value of those relationships

Analytics & Reporting

§ Conduct research and analysis to support business development and the design of winning sales strategies and initiatives

§ Leverage sales and related data to prepare sales reports and provide insights and advice to support planning, decision making and the achievement of business goals

§ Develop and present sales performance and related reports

§ Maintain an up-to-date database of prospects and pipeline

Marketing Support

§ Contribute to the development of marketing content, materials; products and marketing strategies;

§ Support product launches and related marketing initiatives

§ Support marketing efforts and campaigns

§ Contribute to the development of winning products and solutions.

Job Requirements

Qualifications

§ Minimum of a Bachelor's degree or equivalent in a related field

§ Relevant professional certification

§ Master degree or MBA will be an added advantage

Experience

§ Minimum of 3- 6 years of business development experience, sales and account management with a strong track record achieving targets across sales, market and revenue expansion; customer acquisition etc.

§ Solid network of contacts and strategic relationships

Job Type: Full-time

Pay: ₦300, ₦350,000.00 per month

Today

S

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

We are constantly looking for

talented Account Executives (AEs) and Account Managers (AMs) to join our growing bench pipeline . As part of our network, you'll be considered for various future opportunities within our team. If you have experience in sales, client relationship management, or both, we want to keep you in mind for upcoming roles.

Whether you're an expert in driving new business or managing existing client relationships, we believe in creating long-term professional relationships that benefit both you and the clients you serve. We are looking for motivated self-starters with a passion for client success, growth, and delivering results.

Key Responsibilities

• Engage with Clients: Build relationships with prospective clients and maintain strong relationships with existing ones.
• Sales & Growth: Support both the acquisition of new clients and the retention of existing accounts through exceptional service and strategic account management.
• Collaborate: Work closely with internal teams to align on client needs, expectations, and goals.
• Customer Success: Ensure clients achieve their goals through excellent communication, problem-solving, and proactive engagement.
  Work Independently: Manage your pipeline and prioritize tasks to meet individual and team goals.

Qualifications

• 2+ years of experience in sales or account management roles (experience may vary).
• Strong communication skills and an ability to connect with clients at all levels.
• Self-motivated with a proactive approach to managing accounts and building relationships.
• Comfortable in a remote work environment and familiar with common tools like CRM systems and email marketing platforms.
  A solutions-oriented mindset with an ability to manage multiple priorities in a fast-paced environment.

What You'll Get

• Flexibility: Fully remote work with a schedule that works for you.
• Career Growth: Opportunity for future advancement as roles open up.
  Collaborative Environment: Be part of a team that values your input, creativity, and proactive problem-solving.

Why Apply?

If you're looking to be part of a talent pool where you'll be considered for future AE/AM roles , apply today We are always looking for professionals who are passionate about sales, client relationships, and contributing to a company's growth. Even if we don't have an immediate role for you, we'd love to keep in touch for when new opportunities arise.

Application Process

To be considered for this role these steps need to be followed:

• Fill in the application form
  Record a video showcasing your skill sets

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Job Description
This role involves managing the entire onboarding process, ensuring that clients have a positive experience from the outset, and addressing any issues that arise during the transition. This role involves developing and implementing strategies to enhance the overall client experience, addressing client concerns, and fostering strong relationships with clients

KYC /Onboarding
The successful candidate will be responsible for:

• Drive the account opening process end to end ensuring regulatory compliance, completeness, and reporting
• Ensure and sustain a customer-centric business culture, leveraging on the RMBN bouquet of products and services
• Awareness and understanding of the regulatory framework, in which the business operates, and the regulatory requirements and expectations relevant to the function
• Steward regulatory and day-to-day engagement with coverage, product, and compliance on all KYC requirements and processes
• Ensure KYC refresh is in accordance with the risk profile and anniversary date
• Oversee profiling and maintenance of PEP classification and other high-risk documentation
• Ensure clients' Risk Rating is processed at onboarding and continuous reviews as well as Enhanced Due Diligence if needed
• Drive cross-selling of RMBN products & services through the customer service desk to maximize the bank's share of the wallet
• Collaborate with the business teams to onboard new customers, ensure KYC compliance, KYC maintenance or refresh exercises
• Promote high ethical and integrity standards, establish a culture within the bank that establishes and demonstrates to all personnel the importance of KYC and customer service
• Active participation in the unit's audit and regulatory examinations
• Drive frequent review of governance manuals and processes in line with industry best standards and regulatory guidelines in Nigeria and SA
• Ensure adequate resources are made available for operational efficiency and effectiveness Inform and respond to market and regulatory change to ensure customer excellence and regulatory compliance
• Drive change management and process improvement to enhance efficiency and effectiveness

Account Management Duties

• Performs the initiator or maker role
• Verify and confirm completeness of documents as well as necessary due diligence before profiling
• Maintain and update clients' information on the bank's operating system and other required platforms for transaction alerts, account statements etc. per the requested frequency
• Initiate account management-related activities such as opening, and closing accounts etc.
• Review and maintain accurate up-to-date clients' mandate folders
• Ensure the signatory lists on the relevant systems are updated timely to avoid any operational loss to the Bank
• Responsible for the client's request for the addition and removal of authorized officers
• Develop process improvements to enhance efficiency and effectiveness
• Continuous Account Maintenance and ensure correct status is maintained on the relevant system

Qualifications And Experience

• An undergraduate degree in a relevant discipline
• Minimum of seven years of relevant working experience within a Nigerian bank or financial institutions

Competency And General Skills
Key Competencies

• Result-oriented and driven - A self-starter who produces a consistently high quality of output within agreed
• deadlines. Prompt and proactive in driving for results and has problem-solving aptitude.
• Creative / Innovative - Must possess the ability to identify and initiate more efficient ways of doing things.
• Detail - Must possess a strong level of attention to detail, and accuracy and be well organized, which are
• considered essential for regulatory reporting. Must also possess the ability to process and work with large
• volumes of data.
• Good communication skills - Must possess the ability to communicate and debate views effectively, constructively, and convincingly using verbal and non-verbal means.
• Relationship-building capability - Must possess the ability to put people at ease and build sound relationships based on mutual trust and openness.

Human Relations Profile

• Ability to strike and maintain good client relationships.
• Strong character & integrity paramount
• High degree of self-confidence; pleasant personality; well-presented
• Well organized / good time management skills / disciplined/ detail orientated
• Self-starter able to work with minimal supervision
• Team oriented
• Flexible when necessary and able to work effectively under pressure

*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
31/08/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Company: Abbfem Group

Location: Nigeria (with knowledge of international market system)

Employment Type: Full-Time

About Us

At Abbfem Group, we are an IT company with fast growing technological brands. Currently we want to push two of our brands. Abbpay Solutions; revolutionizing how businesses handle Payroll, HR, and Accounting software and Ekklesia Solutions, re imagining how churches and faith-based organizations manage their operations fast and effectively through technology. These platforms serve two critical sectors — businesses and ministries — providing reliable, compliant, and user-friendly solutions that bridge financial technology with organizational growth.

We are now looking for a Business Development & Market Launch Manager to lead the next phase of our growth. This is a high-impact leadership role for someone who thrives at the intersection of strategy and execution, building markets, forging partnerships, and scaling adoption.

The Role & Mission

Your mission is to:

* Drive B2B adoption of AbbPay Solutions among SMEs, corporates, and channel partners.

* Lead the expansion of Ekklesia Solutions, onboarding churches, ministries, and networks nationwide.

* Build and execute go-to-market playbooks for both platforms, ensuring sustainable growth, measurable results, and a strong market presence.

* This role requires someone with entrepreneurial drive, excellent stakeholder management skills, and deep market knowledge, capable of translating strategy into results on the ground.

Key Responsibilities

A) AbbPay Solutions – Payroll/HR/Accounting SaaS

* Develop and manage end-to-end B2B sales cycles: lead generation, discovery calls, product demos, proposals, and deal closure.

* Build and scale channel partnerships with accounting firms, payroll bureaus, HR outsourcing companies, and integrators to drive co-marketing and referral flows.

* Lead pilot programs, ensuring smooth customer onboarding and successful first payroll runs.

* Translate market intelligence into actionable insights for Product teams, especially regarding Nigerian compliance (PAYE, pensions, NHF, VAT, and statutory benefits).

* Manage CRM pipelines with rigorous reporting on leads, conversions and retention rates.

B) Ekklesia Solutions – Church Management SaaS

* Lead customer acquisition and onboarding of churches, ministries, and religious organizations.

* Deliver engaging product demonstrations to ministry needs (membership systems, financial transparency, donation management, event scheduling).

* Build relationships with faith-based associations and church networks, driving bulk adoption and referrals.

* Oversee onboarding, training, and support, ensuring churches are equipped to fully leverage the platform.

* Customize implementation strategies to fit diverse church operations, from small congregations to large networks.

Market Expansion

* Own quarterly targets, budgets, and reporting, ensuring measurable growth across both platforms.

* Collaborate with Legal and Compliance teams to maintain brand integrity, regulatory alignment, and contract accuracy.

* Lead, mentor, and manage interns, ambassadors, and field representatives to extend local reach.

* Represent AbbPay and Ekklesia at industry events, conferences, and community gatherings, building thought leadership and market credibility.

Who We're Looking For

We are seeking a driven, adaptable professional who is passionate about SaaS solutions and market growth. You will be a builder, strategist, and operator — someone who can close deals in the boardroom, build trust with church leaders, and roll up your sleeves to launch activations in the field.

Required Experience

* 5–8+ years in B2B business development or partnerships (SaaS, fintech, HR/payroll, accounting software, or ERP/CRM systems).

* Proven track record of winning new customers and building scalable partner ecosystems in Nigeria and outside Nigeria.

* Experience launching or scaling digital products or SaaS platforms.

* Deep understanding of payroll and statutory compliance.

* Exposure to community engagement is an added advantage.

Skills & Competencies

* Strong sales and negotiation skills

* Stakeholder and relationship management across diverse sectors

* Excellent presentation and proposal writing skills

* CRM and sales pipeline analytics expertise

* Data-driven decision-making (compliance analysis, funnel optimization, ROI tracking)

* Event/activation management and field execution experience

* Clear communication in English; fluency in a major Nigerian language is a plus

How to Apply

Interested candidates should apply via linkdln or send their CV and cover letter to with the subject line:

"Application – Business Development & Market Launch Manager (AbbPay & Ekklesia)"

Ice Realty is a professional property management and real estate marketing firm with offices in Abuja, Benin, and Lagos. Our core focus is on helping landlords and property owners manage, maintain, and monetize their residential and commercial properties. We also partner with real estate developers and companies to promote and market property listings, acting as a reliable bridge between property supply and qualified demand.

We are recruiting to fill the position below:

Job Position: Business Development & Partnerships Lead

Job Location: Benin, Edo

Role Overview

• We are seeking a results-driven and strategic Business Development & Partnerships Lead to spearhead our growth efforts in Benin.
• The ideal candidate will identify business opportunities, build strong client relationships, and establish partnerships that drive revenue and market expansion.
• This role requires a blend of sales expertise, networking ability, and deep knowledge of the real estate industry.

Key Responsibilities

• Develop and implement business development strategies to increase client base and revenue in Benin.
• Identify, pursue, and secure partnerships with property owners, landlords, developers, and corporate organizations.
• Build and maintain strong relationships with stakeholders, ensuring consistent client satisfaction.
• Drive the growth of Ice Realty's property management and real estate marketing services.
• Negotiate and close partnership deals with real estate developers, agents, and investors.
• Collaborate with the marketing team to create campaigns that promote property listings and company services.
• Monitor industry trends, competitor activities, and market opportunities to inform strategy.
• Prepare business proposals, presentations, and reports for internal and external stakeholders.
• Represent Ice Realty at networking events, exhibitions, and professional forums in Benin.

Requirements

• Bachelor's Degree in Business Administration, Marketing, Real Estate, or related field.
• 4+ years of experience in business development, sales, or partnerships (experience in real estate is highly desirable).
• Proven track record of meeting and exceeding business development targets.
• Strong negotiation, presentation, and relationship management skills.
• Excellent communication and networking abilities.
• Knowledge of the Benin real estate market is a strong advantage.
• Self-motivated, proactive, and able to work with minimal supervision.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to shape and grow Ice Realty's presence in Benin.
• Dynamic and collaborative work environment.
• Career growth and professional development opportunities.

Method of Application

Interested and candidates should submit their CV to: with "Business Development & Partnerships Lead – Benin" as the subject of the email.

Note

• Due to high volume of applications, only shortlisted candidates will be contacted.
• Women are strongly encouraged to apply.

Key Responsibilities:

1. Drive Client Acquisition: Develop and implement strategies to acquire new clients and grow the

customer base. Identify potential clients, create targeted marketing campaigns, and establish robust

sales processes to attract and onboard new customers.

2. Create Risk Assets: Assess the creditworthiness of clients and recommend suitable risk assets to

maximize profitability while minimizing risk. Develop innovative financial solutions tailored to meet

the unique needs of clients and drive the creation of risk assets.

3. Generate Deposits: Develop and execute strategies to attract and retain deposits from existing and

new clients. Implement effective deposit generation campaigns, monitor deposit trends, and ensure

compliance with regulatory requirements related to deposit generation.

4. Build Strong Client Relationships: Cultivate long-term relationships with clients by providing

personalized financial advice, excellent customer service, and timely response to queries and concerns.

Act as a trusted advisor to clients, understanding their financial goals and offering tailored solutions to

help them achieve their objectives.

5. Collaborate with Cross-Functional Teams: Work closely with internal teams to ensure seamless

client onboarding, efficient risk assessment, and successful implementation of marketing initiatives.

Collaborate with team members to create a cohesive and client-centric approach to relationship

management.

6. Monitor Performance Metrics: Track and analyze key performance indicators related to client

acquisition, risk asset creation, and deposit generation. Develop actionable insights from data analysis

to identify areas for improvement and optimize performance.

7. Stay Updated on Industry Trends: Keep abreast of industry trends, market developments, and

regulatory changes that impact client acquisition, risk asset creation, and deposit generation. Leverage

industry knowledge to enhance client relationships and adapt strategies to evolving market conditions.

Minimum Qualifications:

1. Bachelor's degree in Business Administration, Finance, Economics, or related field.

2. Minimum of 5-10 years of experience in business development, marketing, or a related field,

preferably in the financial services industry.

1. Familiarity with financial products and services, including loan products, savings, and insurance.

Desired Skills:

1. Excellent communication and interpersonal skills.

2. Strong business development and marketing skills, with ability to identify new business

opportunities.

1. Ability to build and maintain relationships with clients, partners, and stakeholders.

2. Strong analytical and problem-solving skills, with ability to interpret financial data and market

trends.

1. Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.

Desired Attributes:

1. Results-driven and target-oriented, with a strong focus on achieving business goals.

2. Ability to work independently and as part of a team.

3. Strong time management and organizational skills, with ability to prioritize tasks and meet deadlines.

4. Adaptable and flexible, with ability to adjust to changing business needs and priorities.

5. Integrity, professionalism, and a strong commitment to customer service.

Additional Requirements:

1. Ability to travel frequently if required.

2. Familiarity with the local market and business environment, particularly in Lagos state where we

operate.

1. Strong network and relationships with local businesses, organizations, and stakeholders.

Job Type: Full-time

Pay: ₦200,000.00 per month