18 Jobs in Sokoto
Sales Merchandiser
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Role Overview
As a Sales Merchandiser, you will play a vital role in driving sales, enhancing product visibility, and building brand presence across retail outlets, markets, and neighbourhood channels. You will ensure that our Soap bars and other products are always available, properly displayed, and actively promoted to consumers.
Key Responsibilities
Sales & Distribution
- Actively sell and achieve daily, weekly, and monthly sales targets.
- Expand product reach by opening new retail accounts and strengthening existing ones.
- Monitor stock levels at outlets and ensure product availability.
Merchandising & Visibility
- Ensure products are well displayed, attractively merchandised, and correctly priced.
- Deploy and maintain visibility materials (banners, wobblers, posters, POS items).
- Track shelf share, product freshness, and enforce stock rotation (FIFO).
Consumer & Retail Engagement
- Educate consumers and retailers on Ivory Soap and other product benefits.
- Conduct in-market activations, sampling, and promotional activities as required.
- Build strong relationships with retailers, distributors, and key trade partners.
Reporting & Market Intelligence
- Submit accurate daily sales and activity reports, with pictures where required.
- Capture customer contacts and feedback for database building.
- Report competitor activities, pricing, and promotions to the sales team.
Key Performance Indicators (KPIs)
- Achievement of assigned sales target (cartons sold).
- Number of outlets covered and re-stocked weekly.
- Visibility compliance across all assigned outlets.
- Consumer engagements and sampling numbers achieved.
- Timeliness and accuracy of daily/weekly reporting.
Qualifications & Skills
- Minimum of OND/NCE qualification; a Bachelor's Degree is an advantage.
- 1–2 years' experience in sales, merchandising, or trade marketing (FMCG preferred).
- Strong selling, negotiation, and communication skills.
- Ability to work in markets, high-footfall areas, and retail environments.
- Energetic, proactive, and target-driven.
- Basic knowledge of MS Excel/Google Sheets for reporting is a plus.
Compensation & Benefits
- Base salary.
- Performance-based sales incentives.
- Transport/field allowance.
- Training and career growth opportunities.
Job Type: Full-time
Application Question(s):
- Have you sold beauty soaps?
- How many cartons of soap bars do you sell per month?
- How often does your distributors restock in a month?
Experience:
- sales: 3 years (Required)
Medical Data Processing Officer at Medecins Sans Frontieres
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Today
J
Medical Data Processing Officer at Medecins Sans Frontieres (MSF) – HollandJobgam
Software & Data
Rest of Nigeria (Sokoto) Full Time
IT & Telecoms Confidential
- Minimum Qualification :
- Experience Level : Entry level
- Experience Length : 2 years
JOB TITLE: Medical Data Processing Officer
JOB LOCATION: Sokoto
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JOB DETAILS;
To carry out medical data collection and entry activities into the mission database recording all relevant clinical and demographic data on patients and ensuring data quality/reliability, according to MSF protocols and maintaining confidentiality while producing the appropriate, updated documents for the medical team in order to support decision making processes.
General Accountabilities
- Perform data entry of epidemiological information into designated databases, ensuring all data is accurate and complete.
- Ensure all data entered is authorized, supported by proper documentation, and compliant with MSF standards.
- Assist in the preparation of regular reports (weekly/monthly) for medical and laboratory teams.
- Communicate with healthcare workers (HCWs) to support the proper registration of patients, form completion, and error correction.
- Collaborate with the Ministry of Health (MoH) and health facilities to gather and compile relevant data.
- Monitor data collection processes, including ATFC/ITFC surveillance, malnutrition tally sheets, and PPN tracking.
- Ensure timely submission of statistical reports and data analysis to supervisors.
- Participate in data review meetings and support data collection for research and surgical interventions.
- Maintain organized, secure filing systems and ensure patient data confidentiality.
Regularly back up data and participate in data cleaning and file tracing exercises.
Requirements (Qualifications)
- Higher education with proven computer literacy is essential.
Degree in Information and Technology (IT) or mathematics field is desirable.
Experience
Minimum of 2 years work experience in data entry/analysis.
Languages
- Local language is essential (Hausa, Fulani).
Mission language desirable.
Knowledge
Essential computer literacy (word, excel and internet).
Competencies
- Results and Quality Orientation, Team work and Cooperation, Behavioral Flexibility
Commitment to MSF Principles, Stress Management.
How To Apply
To apply for the ongoing Medecins Sans Frontieres (MSF) Job recruitment, visit the APPLICATION PORTAL to submit your application
And
To complete their application, email their Cover Letter, latest Curriculum Vitae (CV) and photocopies of only necessary credentials as one document with telephone contact details to: sokoto- using "MEDICAL DATA PROCESSING OFFICER" as the subject of the email.
Notes
- NO Transportation and/or allowance will be provided during the recruitment process.
- Only shortlisted candidates will be contacted for interviews.
- Any documents sent to MSF-OCA (CV, cover letter, copies of diploma, recommendations letters) will not be returned by MSF-OCA.
- Only applications submitted online will be accepted.
- Lastly, only one online application form should be submitted as multiple submissions will not be considered.
- MSF is an equal opportunities employer and promotes diversity within the organization.
Qualified FEMALE candidates are encouraged to apply.
Deadline: February 9, 2025
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Ausbildung Fachinformatiker:in Systemintegration
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So sieht dein späterer Beruf aus
Du hast jeden Tag mit IT-Systemen zu tun. Als IT-Experte bist du in der Lage, unseren Kunden die technische Unterstützung zu geben, die sie brauchen, Systeme zu installieren oder sie zu verbessern. Deshalb lernst du während deiner Ausbildung nicht nur das technische Know-how, sondern auch, wie du dieses Wissen gut und verständlich vermitteln kannst.
Die Anforderungen
DU hast Spaß an
- Hardware
- analytischem Denken
- sorgfältigem Planen
- Installation und Einrichtung von Hardware-Komponenten
- Beratung von Kunden bei IT-Problemen
Das musst DU mitbringen
- Affinität für IT und Softwareentwicklung
- Gute Noten in Mathe, Informatik und Englisch
- logisches Denken
- Offenheit und Bereitschaft, über den Tellerrand zu schauen
- Lust auf Verantwortung
- Teamgeist
- Kommunikationsfähigkeit
Geforderter Schulabschluss
Abitur, gute mittlere Reife oder vergleichbare berufsspezifische Schulbildung (Fachschule)
Ausbildungsdauer
3 Jahre (Verkürzung möglich)
National Position: Driver
Posted today
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Background Information
Title of Post: Driver
Grade level of Post LSC-2
Number of Positions: 3 (Three - Ilorin, Yola and Sokoto, Nigeria)
Position Numbers: Ilorin
Yola
Sokoto
Duty Stations: Ilorin, Yola and Sokoto
Full/Part Time: Full Time
Fixed Term/Temporary: Local Service Contract
Rotational/Non Rotational: Non Rotational
Duration: One year* (renewable based on availability of funds and satisfactory performance).
Closing Date: Thursday, 11 September, 2025
Please note that this vacancy announcement is only for Nigerian nationals.
*No expectancy of renewal in accordance with UN staff regulations 4.5.
The Position
The Driver provides reliable and safe driving services. She/he will work under the overall supervision of the UNFPA Country Representative and the International Operations Manager, the direct supervision of the Country Office Administrative Associate.
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA's new strategic plan , focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices.
In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.
UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.
Providing reliable and safe driving services, you will uphold the highest standards of discretion and integrity; have a deep sense of responsibility, and excellent knowledge of protocol and security issues. You will demonstrate a client-oriented approach, courtesy, tact and ability to work with people of different national and cultural backgrounds.
How you can make a difference:
UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA's strategic plan , reaffirms the relevance of the current strategic direction of UNFPA and focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices. These results capture our strategic commitments on accelerating progress towards realizing the ICPD and SDGs in the Decade of Action leading up to 2030. Our strategic plan calls upon UN Member States, organizations and individuals to "build forward better", while addressing the negative impacts of the Covid-19 pandemic on women's and girls' access to sexual and reproductive health and reproductive rights, recover lost gains and realize our goals.
In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.
UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.
Roles and Responsibilities
S/he will be responsible for
- Providing reliable and safe driving services by; driving office vehicles for the transport of UNFPA staff, officials and visitors; delivery and collection of mail and documentation; meeting official personnel and visitors at the airport, including managing visa and customs formalities when required.
- Keeping abreast of traffic and road and security and safety awareness to enable safe and on time arrival for meetings
- Managing all aspects of vehicle maintenance; conducting minor repairs and cleaning; arranging for major repairs and service to ensure vehicle kept in good running condition; keeping daily vehicle logs; and assisting in the preparation of vehicle maintenance plans and history reports
- Keeping track of insurance and tax formalities
- Acting as a translator in local language for official passengers, where necessary
- Assisting with general administrative duties as required.
- Performa any other duty that may be assigned from time to time.
Required competencies
UNFPA Values
- Exemplifying integrity.
- Demonstrating commitment to UNFPA and the UN system
- Embracing cultural diversity
- Embracing change
UNFPA Core Competencies
- Achieving results
- Being accountable
- Developing and applying professional expertise/business acumen
- Thinking analytically and strategically
- Working in teams/managing ourselves and our relationships
- Communicating for impact
UNFPA Functional Competencies
- Providing logistical support
- Managing data
- Managing documents, correspondence and reports
- Managing information and workflow
- Planning, organizing and multitasking
Qualification and Work Experience
- Completion of Secondary School or GCE O'Level certificate or its equivalent
Work Experience
- Three (3) years' work experience as a driver in an international organization, embassy or UN system with a safe driving record.
- Knowledge of driving rules and regulations, chauffeur protocol and courtesies, and local roads and conditions, and defensive driving skills.
- Being familiar with the geographical, social and cultural environment of (Sokoto, Ilorin and Yola), Nigeria and the zones of UNFPA's interventions in Nigeria.
- Good knowledge of using HF, VHF radios.
- Skill in minor vehicle repairs.
Language
Proficiency In both written and spoken English is required
credit officer
Posted today
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ENTOURAGE INTEGRATED TRUST LIMITED is looking for a CREDIT OFFICER to facilitate lending for our clients by assessing creditworthiness and processing relevant paperwork in SOKOTO STATE
SOKOTO
- OLD MARKET
- SHEU SHAGARI MARKET
- DAN KURE MARKET
- KASUWAR RUBBER
- MARNA MARKET
Credit officer responsibilities include preparing loan applications, evaluating clients' financial information, and calculating risk ratios. To be successful in this role, you should have a good understanding of lending procedures and customer service experience.
Ultimately, you will help our clients acquire loans in a timely manner while ensuring all requirements are met.
RESPONSIBILITIES
- Review loan requests
- Assess clients' financial status
- Evaluate creditworthiness and risks
- Contact clients to gather financial data and documentation
- Analyze risks and approve or reject loan requests
- Set up payment plans
- Maintain updated records of loan applications
- Follow up with clients about loan renewals
- Monitor progress of existing loans
- Daily & weekly repayment collection
REQUIREMENTS AND SKILLS
- Proven work experience as a Credit Officer, loan officer, or similar role
- Hands-on experience with lending procedures and products
- Ability to create and process financial spreadsheets
- Strong analytical skills
- Excellent communication and interpersonal skills
- Customer service experience
- NCE/OND/HND/BSc in Banking and Finance, Economics or related field
BENEFITS:
Starting Salary: 100,000
Bi-annual Profit Sharing
HMO
Flexible working hours: 11am – 6pm
Yearly appraisal
Salary review base on performance
METHOD OF APPLICATION
- Interested and qualified candidates should forward their CV to using the position and location as the subject of the email. E.g., Credit Officer/Sheu Shagari Market
Thông báo tuyển dụng nhân sự
Posted today
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1. Vị trí tuyển dụng: Nhân viên kinh doanh ( Bán hàng phụ gia bê tông & chống thấm )
2. Số lượng: 02 (nam)
3. Mô tả công việc:
- Tìm kiếm khách hàng
- Thực hiện các hoạt động bán hàng và chăm sóc khách hàng
- Phối hợp triển khai các phương án thúc đẩy bán hàng, gia tăng doanh số.
4. Quyền lợi:
Lương cơ bản + hoa hồng
Thưởng lễ, tết,
Được ký hợp đồng lao động và hưởng đầy đủ chế độ theo Luật lao động, Bảo hiểm.
Môi trường làm việc chuyên nghiệp, thân thiện, gắn bó lâu dài.
5. Yêu cầu:
- Hiểu và có đam mê với nghề Sales.
- Kỹ năng giao tiếp, đàm phán và thuyết phục tốt
Năng động, nhiệt tình, có trách nhiệm cao trong công việc.
Chưa có kinh nghiệm trong ngành Phụ gia xây dựng sẽ được đào tạo nhưng Yêu cầu phải hiểu và đam mê nghề sales, có trách nhiệm cao trong công việc.
6. Hồ sơ bao gồm:
Đơn xin việc.
Sơ yếu lý lịch.
Bản sao các văn bằng.
7. Hình thức nộp hồ sơ:
Gửi CV qua mail:
Hoặc, nộp trực tiếp qua địa chỉ:
CÔNG TY TNHH XÂY DỰNG KIẾN LẬP THÀNH
128 đường A4 khu Tái Định Cư Phú An, P. Phú Thứ, Q. Cái Răng, TP. Cần Thơ
Điện thoại: Mr. Bảo
8. Thời hạn nộp hồ sơ: 07/09/2023
Sales Executive(FMCG Soap) SOKOTO, KEBBI ZAMFARA
Posted today
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Job Summary:
We are seeking a motivated and results-driven Sales Executive to join our team in SOKOTO, KEBBI and ZAMFARA. The successful candidate will be responsible for driving product sales (bar soap, liquid soap, detergent, etc.), expanding our customer base, and maintaining strong customer relationships in assigned territories.
Key Responsibilities:
- Identify and visit potential customers including wholesalers, retailers, supermarkets, distributors, and open market traders.
- Promote and sell company soap products to meet assigned sales targets.
- Maintain and grow relationships with existing customers.
- Conduct daily field visits and report findings and sales activity.
- Implement sales strategies to increase brand visibility and market share.
- Monitor competitors' activities and provide timely market intelligence.
- Ensure timely collection of payments and resolve customer complaints.
- Maintain accurate sales records and prepare periodic reports.
- Participate in promotional events, market storms, and activations.
Requirements:
- OND/HND/B.Sc. in Marketing, Business Administration, or related field.
- 1–3 years of sales experience in FMCG (preferably soap or household products).
- Good knowledge of surrounding markets.
- Strong communication, negotiation, and interpersonal skills.
- Ability to meet sales targets and work under pressure.
- Must be self-motivated, energetic, and customer-focused.
- Fluency in English and local dialects preferred.
Remuneration:
- Competitive base salary
- Sales commission
- Transportation or logistics allowance
- Performance bonuses
Job Type: Full-time
Application Question(s):
- How many cartons of Bar soaps have you previously sold?
- Have you worked in a Beauty/ cosmetics soap industry
Experience:
- five: 3 years (Preferred)
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Medical Activity Manager at Medecins Sans Frontieres
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Today
J
Medical Activity Manager at Medecins Sans Frontieres (MSF) – HollandJobgam
Management & Business Development
Rest of Nigeria (Sokoto) Full Time
IT & Telecoms Confidential
- Minimum Qualification :
- Experience Level : Entry level
- Experience Length : 2 years
JOB TITLE: Medical Activity Manager
JOB LOCATION: Sokoto
JOB DETAILS;
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We are looking to fill the Medical Activity Manager position in our Sokoto Noma & Emergency Response Project.
Main Purpose of the position
Defining, coordinating and monitoring the medical activities under his/her responsibility according to MSF protocols, standards and procedures in order to ensure the delivery of quality medical care for patients and their communities as well as to improve the health condition of the target population.
General Accountabilities
- Coordinating, assessing and supervising the proper functioning of the medical activities (HIV, TB STIs, SGBV, etc.), according to MSF protocols, standards and procedures and through the correct compilation and analysis of medical data regarding patients' health conditions.
- Participating in the definition of annual planning and budget for the project and in the follow up of the programs / project. Supervising and ensuring that medical activities objectives under his/her responsibility are achieved, reporting to the technical referent any problem arising in the service
- Checking all administrative procedures related to patients' follow-up (individual card filling, registers, paper exit, discharge, transfers) are carried out correctly and according to MSF procedures.
- Ensuring an efficient pharmacy management and monitoring the rational use of them. In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating future needs. Preparing the medical orders needed to implement the medical activities under his/her responsibility, and identifying and reporting to the line manager, non-medical support needs (material, infrastructure, transport, etc.)
- Coordinating and monitoring the daily working plan of the team under his/her responsibility (absent personnel, vacations, tracking leaves). Participating in shifts and replaces a doctor, if necessary
- Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development and internal communication) of the staff under his/her responsibility in order to improve staff capabilities and to ensure both the sizing and the amount of knowledge required
Participating in the monthly reports according to guidelines (i.e. SitReps, medical statistical reports, etc.).
MSF Specific Context Accountability
- Coordinating, assessing and supervising the functioning of medical activities – ITFC and Noma patients are gettening a proper service and making sure protocols, standards and procedures are maintaind.
- Responsible in a team of medical doctors with bedside and systematic training in case management of patients.
- ensuring rational prescription by the medical doctors and vigilant pharmacy management through monitoring of consumption.
- Ensuring adequate follow-up and monitoring of patients referred to higher centers in collabration with the NAM and referral nurse.
- ensuring all patient-related administrative tasks are complete including data completeness, discharges and referrals.
- Manage the roster for medical doctors, lab technicians and mental health supervisor and ensuring they are in accordance with the MSF internal regulations
- In collaboration with the MTL, NAM and nurse team supervisors, oversees the nursing teams activities in supported wards/departments.
- Identifies training needs and organizes trainings in coordination with technical expats/medical staff.
- Plans and maintains continuous on-the-job training, coaching and supervision of the medical staff
- Manages, coaches and evaluates and preparing rosters for the MD in the project organogram
- Adhering to IPC principles and leading by example adherence to infection prevention and control principles according to MSF standards
- Flexible to accept any other unforeseen tasks as instructed by the line manager and/or as required by the project.
- The MAM is also responsible to support the MTL for updating and follow up of the SLA ( with governmantal and non goivernmental health facilities ) if needed.
- Ensures mortality meetings are arranged regularly at least once a month and recommends/plans improvement plan includes implementation of measures for improvement and standard protocols.
- In collaboration with MTL, ensures mortality analysis tool is updated regularly and propose recommendations for improvement.
- Participates in ward round together with MDs and nurses and ensures all medical, nursing care and IPC protocols are respected.
Plays active role in medical incident reporting in collaboration with NAM and MTL.
Requirements
To apply for this role applicants MUST meet the following criteria:
- Education: Medical doctor or paramedical degree.
- Experience: Essential 2 year working experience related to the diploma/degree and previous experience in MSF in the field
- Languages: Local language essential (Hausa). Mission language desirable.
- Knowledge: Essential computer literacy (word, excel and internet)
Competencies: People Management and Development, Leadership and Strategic vision, Commitment to MSF principles, Teamwork and result oriented.
How To Apply
To apply for the ongoing Medecins Sans Frontieres (MSF) Job recruitment, visit the APPLICATION PORTAL to submit your application
And
After filling out the form, submit their CV, Cover Letter, License and necessary credentials onlyto: sokoto- using "Medical Activity Manager" as the subject of the mail.
Note
- Only applications submitted online will be accepted.
- Lastly, only one online application form should be submitted as multiple submissions will not be considered.
- Only shortlisted candidates would be contacted.
- No Transportation and/or Allowance will be provided during the recruitment process.
- Any document sent to MSF-OCA (CV, cover letter, copies of diploma etc.) will not be returned.
- No accommodation will be provided upon resuming to the job location if selected.
- MSF is an equal opportunities employer and promotes diversity within the organization.
Qualified FEMALE candidates are encouraged to Apply.
Deadline: February 25, 2025
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Officer, Pre-shipment
Posted today
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Are you an individual with a keen eye for details and prior experience in the cement industry? We, at Dangote Cement Plc., are presently in search of a Pre-Shipment Officer - Export who is friendly and committed to join our team.
As a part of this role, you will be entrusted with the responsibility of ensuring seamless and efficient pre-shipment procedures for our export activities.
Job Responsibilities:
- Provide support to Logistics Officer in managing key operations decision, , adherence to shipping activities, safety guidelines and quality requirements etc.
- Support in scheduling of DCP's cement export shipments in compliance with applicable regulations, policies, and procedures.
- Obtain relevant information on planned shipments and update shipping schedule.
- Ensure compliance of the Freight Forwarding processes with DCP rules and regulation.
- Ensure that all safety requirements such as certifications, identifications, etc. are fully complied as per DCP requirements and regulations.
- Ensure the good administration and filing of all the Freight Forwarding documents in line with the DCP procedures.
- Coordinate shipment logistics from Nigerian origin to across other Africa nations to deliver under the guidance of the Nigerian Law / regulations and in compliance to the DCP rule.
- Liaise with Export Terminal Logistics, Border, and DCP plant personnel to ensure efficient operations.
- Liaise with the banks and government appointed shipment inspection agents on every shipment for appropriate duty payment of shipping charges classification in conformance to the statutory requirement.
- Liaise effectively with government agencies (e. g NAFDAC, Customs, NPA) to secure relevant permits and approvals.
- Ensure appropriate and correct shipping documents are obtained from logistic, freight forwarders, government appointed pre-shipment inspection agents, etc.
- Ensure that all export activities and shipping documentation are transacted and updated.
- Ensure key performance indicators are reported and followed up. Prepare periodic shipping activity reports in line with DCP rules.
- Check Customs tariff positions and interpret government fiscal policies & amendments.
- Ensure adequate record keeping of customs documents, notices, government regulatory documents and documentations of other third parties.
- Ensure timely payment of NESS fees and
- Ensure NESS receipts are forwarded to Inspection agents for the generation of CCIs.
- Follow up with authorities (Customs/ONSA) in case of delays of approvals.
Qualifications:
- Bachelor's degree in a relevant field.
- 2 to 9 years of experience in export operations, preferably in the cement industry.
Skills and Behaviours
- Knowledgeable on INCOTERMS, laws, and regulations applicable to Freight Forwarding and importation
- Good understanding of trends, challenges, opportunities, regulations, and legislations relating to the cement manufacturing industry.
- Sound knowledge of DCP's product and service offerings.
- Working knowledge of inventory management terminologies, methodologies, and approach
- Basic knowledge of system-based inventory management systems
- Strong analytical and problem-solving skills
- Excellent oral and written communication skills
- Attention to detail and quality
- Willingness to learn, improve, and adapt to changing requirements.
- Working knowledge of relevant supporting tools and technologies such as MS Excel, Project Management applications, etc.
- Membership in a relevant professional body in the Supply Chain and Operational functions will be an added advantage
- Knowledge across all the disciplines of Supply Chain Management will be an added advantage.
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- Performance Bonus
Banker, Personal
Posted today
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Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer's needs in accordance with each of personal banking segment's value proposition. To provide an efficient personal banking service and support to a portfolio of branch-based clients across the various segments. To achieve expansion, cost management and customer retention targets through a proactive call plan and active cross selling.
Key Responsibilities
- Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer's needs and priorities
- Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities
- Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer's relationship with the Bank appropriately.
- Establish, build and strengthen relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals
- Ensure that customers are well informed with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, etc), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g. minimum account balances, provision for debit orders and cheque payments, etc)
Qualifications
- University Degree
Experience
- At least 3 years' experience banking experience preferably in a customer-facing role, with a strong background in relationship management.
Additional Information
Behavioural Competencies:
- Checking Things
- Developing Strategies
- Embracing Change
- Seizing Opportunities
- Showing Composure
- Taking Action
- Team Working
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding (Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)