25 Jobs in Ibadan

**Job Description :**
**Job Title:** Connections Planning Manager
**Lev** **el:**
L5A
**Reports To:**
Head of Consumer Planning - Southern, West and Central Africa
**About us:**
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
**About the Function:**
Our Marketing team are creators, helping to build and nurture some of the world's most loved brands. We craft amazing connections with people around the world to celebrate our brands' legacies and reimagine them for the world today, and into the future.
Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands' uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we're celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you'll be celebrated and supported in our inclusive culture.
**About the team:**
Diageo is a global organisation with over 28,000 talented people and a presence in 180 countries. Across our 21 markets, our brand portfolio represents our biggest strength, and our biggest passion. Be it our global giants, local stars, or premium brands, we use our vision, creativity, and courage to drive the growth of our products worldwide. We invent strong brands for today and for the future, upholding the quality of our products and taking personal accountability for both the history and for the future of our brands.
Africa businesses account for over 10% of Global Diageo revenue, with a workforce of more than 6,000employees. We create wealth both directly through our operations and indirectly through our broader value chains where we support development and growth in partnership with businesses and communities.
We are committed to delivering sustainable **performance** and our vision is to be destination of choice for Diageo investment. We are building a track record of attracting, retaining, developing, and exporting best-in-class diverse talent for Diageo and unleash **people** to deliver great performance. We are a force for good in communities and care about the **plane** t with focus on water, farming, and education among others, which are the most critical components for our communities.
Today, Africa is a predominantly beer region and we will continue to growth beer fast. We also recognise an even greater opportunity in spirits and recently reorganised our business to put focus on transformingand accelerating spirits to double its current revenue through the SWC organisation.
Financial:
Double NSV by 2030
**About the role:**
Southern, West and Central Africa (SWC) covers more than 14 countries across Southern, Central and West Africa. It has statutory presence in 7 countries including two listed companies (Ghana and Seychelles) and one JV (Angola) and oversees manufacturing in four countries. It also manages partnerships to manufacture and distribute the Diageo portfolio across around 35 countries in Sub Saharan Africa. It manages a full TBA portfolio: beer, RTD's (Ready-To-Drinks), local spirits, international spirits and top end luxury spirits.
The countries' economies vary significantly and present different levels of opportunity and challenge for business growth as well as language diversity. There is a high level of volatility across the countries and fierce competition within the beer and spirits portfolio given Africa has the largest vibrant and growing LPA -34 consumer base.
In Diageo Africa context, the margin profile is attractive, with a higher focus on spirits and outsourcing of beer manufacturing. Our extensive and exciting brand portfolio serves consumers across diverse demographics and delivers against consumers' in-culture premiumisation experiences.Our extensive and exciting brand portfolio serves consumers across diverse demographics and occasions and deliversagainst consumers' in-culture premiumisation experiences. It is also well positioned to tap into future trends.
Distributor and creative partnerships are critical for driving growth for this remit as well as strategic choices to be made on portfolio, production, logistics and route to market.
Given its scale and margin profile, SWC is critical for the success of Diageo in Africa; there is also significant scope of business expansion - new territories, new categories and new routes to market.
Purpose of Role
The role of the Consumer Planning team is to proactively provide a holistic, end-to-end view of the growth opportunities in our market and to guide the development of interventions to harness these opportunities from a culture, consumer and shopper point of view. This team is expected to uncover deep penetrating insights about occasions, purchasing and consumption behaviours and use these insights to inspire marketing strategies and plans which ensure we drive purchase through all channels.
This role is responsible for transforming how our brands connect with consumers efficiently and effectively. The role will implement the key principles of the Connections Planning Model and deliverworld class data-driven connection plans for our brands that are activated brilliantly working seamlessly with the category brand teams.
**Role Responsibilities:**
- Provide leadership to the connections planning process (with media agency and brands) and delivery of key outputs i.e. A fully integrated connection plan that marries creative and media placement and operates 100%, 'no dead ends' across the consumer journey.
- Ensure appropriate use of data, & insight as part of the connections planning process, to understand local business challenges and opportunities and translate them into briefs, as well as predict trends and campaign impact
- Influencing and building capability in order to drive effective media strategy that delivers category and brand growth.
- Work in collaboration with senior stakeholders to influence media investments decisions.
- Lead continuous measurement, evaluation and improvement of the connections plans for all strategic brands with quarterly reviews with the Marketing Leadership Team
**Experience / skills required:**
- 4 years of integrated media or connections planning experience, with strong social and digital media experience
- Demonstrated ability to think strategically, stay on the pulse of competitive and market activities, as well as industry trends
- Successful and productive relationship management with agency partners
- Strong drive and determination. A track record of beta testing & optimization.
- Expert at dealing with ambiguity and complexity and proactively uses these moments to display leadership and take control
- A master at influencing skills across all levels of the organization to build belief in others and drive action
**Strategic thinking** - A strategic and visionary leader able to make bold strategic choices that deliver for the short and long term.
**Commercial a** **cu** **m** **en** - An understanding of business end to end and providing robust counsel to executive team.
**Perfor** **mance dri** **v** **en** - Has an acute focus on performance and results, is highly accountable and determined to win.
**Agile** - Demonstrates pace and urgency, responding quickly to emerging threats and opportunities,
**Influencing** - can navigate a matrix organisation and build brilliant relationships internally and externally.
**Personally resilient** - able to maintain emotional balance in the face of pressure and high-performanceexpectation.
**Externally focus** **ed** **-** Great external radar to spot opportunities and challenges and strongly networked into key communities of experts to understand market and legislation trends.
**Inv** **es** **t** **in Talent** - Track record of leading leaders and ability to build and nurture high performing teamsand insightful into what drives performance.
**Flexible Working Statement:**
Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one
**Rewards & Benefits Statement: TE**
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Lagos HQ
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

**Job Description :**
**Job Title:**
Senior Brand Manager - Tequila
**About** **us**
With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
**About the Function:**
Our Marketing team are creators, helping to build and nurture some of the world's most loved brands. We craft amazing connections with people around the world to celebrate our brands' legacies and reimagine them for the world today, and into the future.
Everything we do is underpinned by a deep understanding of our consumers, behaviours, trends, and technologies. Using our genius and creativity, we unlock our brands' uniqueness, understand their purpose, and put them at the heart of celebrations everywhere. Together, we're celebrating diversity and challenging stereotypes through our advertising and marketing. Wherever your talents lie, from Design to Consumer Planning, you'll be celebrated and supported in our inclusive culture.
**Role Responsibilities:**
- Lead professionals are individual contributors
- Requires in-depth conceptual and practical knowledge in own discipline and basic knowledge of related disciplines
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate the company in the market
- Acts as a resource for other team members; may lead projects with limited risks and resource requirements
- Solves complex problems by taking a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
- Impacts achievement of activities within own team and other related teams; works within broad guidelines and policies
- Confidently explains complex, difficult and/or sensitive information; works to build consensus
Brand Management Job Family Description:
Roles in this job family are responsible for creating and maintaining the brand imagine across all markets. They promote the brand imagine through the creation and execution of brand strategies which are brought to life through advertising, packaging, communications, pricing and promotional activities across all media.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
_If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._
**Worker Type :**
Regular
**Primary Location:**
Waterfall
**Additional Locations :**
Lagos HQ
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.
**What will I be doing?**
A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
+ Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
+ Process and deliver messages for Guests
+ Deliver and safely storage Guest luggage
+ Stay current with all hotel services as well as daily VIP requests and special events
+ Ensure orderliness and safety guidelines around the lobby and front door areas
+ Provide support to Management as required, in cases of emergency
+ Project a professional manner with an emphasis on hospitality and Guest service
+ Maintain a clean, healthy, and safety working area
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a variety of different work situations
+ Ability to work on your own and as part of a team
+ Knowledge of the local area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience working in Concierge in a hotel environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Concierge_
**Location:** _null_
**Requisition ID:** _HOT0BX6M_
**EOE/AA/Disabled/Veterans**

An Assistant Chief Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.
**What will I be doing?**
As an Assistant Chief Engineer, you will be responsible for all maintenance issues within the hotel, daily, maintenance checks, and repairing mechanical equipment to deliver an excellent Guest and Member experience. An Assistant Chief Engineer will also be required to coordinate renovation projects and develop emergency programs. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Responsible for maintenance issues within the hotel
+ Perform daily checks around the hotel
+ Conduct lift emergency release procedures as required
+ Diagnose, maintain, and repair mechanical equipment within the hotel
+ Ensure good relationships are built with internal and external customers
+ Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise
+ Develop, implement, and direct all emergency programs
+ Develop, implement and manage energy conservation programs for the property to minimize expenses
+ Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively
+ Perform special projects and other responsibilities as assigned
+ Responsible for the health and safety of the hotel
+ Ensure monthly safety inspections take place and employees are trained accordingly
**What are we looking for?**
An Assistant Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Advanced knowledge of building management/engineering
+ Positive attitude
+ Good communication skills
+ Committed to delivering a high level of customer service
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own
+ Previous experience in a management role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ First Aid
+ Vocational training in engineering or similar field
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Assistant Chief Engineer_
**Location:** _null_
**Requisition ID:** _HOT0BWOW_
**EOE/AA/Disabled/Veterans**

An Engineer/Technician will support the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.
**What will I be doing?**
As Engineer/Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, an Engineer will perform the following tasks to the highest standards:
Perform day-to-day routine and preventative maintenance within the hotel rooms
+ Respond promptly and efficiently to any maintenance calls that arise
+ Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard
+ Assist in the implementation of energy conservation program
+ Recommend maintenance system improvements and energy savings
+ Maintain all tools, equipment, and working areas in good condition
+ Keep your technical training knowledge and skills up to date
**Additional Requirement**
AC/Refrigerator
Mechanic is responsible for maintaining all refrigeration and air-conditioning equipment and installations in good working condition by carrying out necessary repairs and preventive maintenance
**What will I be doing?**
As an AC/Refrigerator Mechanic, you are responsible for performing the following tasks to the highest standards: - Reports to the A/C and Refrigeration Technician/Foreman regarding daily work progress and trouble report completion. - Attains all refrigeration and A/C trouble reports on daily basis. Guest room trouble is given priority - Works closely with A/C and Refrigeration Technician/Foreman and peers to carry out preventive maintenance and annual maintenance program - Follows all safety rules and regulations in job, departmental procedures and instructions - Carries out all other tasks assigned to him by his supervisor In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. - Able to read Building, Air-conditioning, Refrigeration and Electrical drawings - Able to fault find and repair air-conditioning, refrigeration and building control systems. Good electrical knowledge - Knowledge of BMS systems. - Experience of reciprocating Chillers and Air handling plant and cold rooms - Familiar with planned Preventive Maintenance and Safety programmes - Flexible and team player - able to work on own initiative - Good understanding of water treatment techniques and able to handle chemicals - Makes periodic inspection tours to check all refrigeration equipment functioning properly - Carries out guest room maintenance according to schedule programme - Works closely with electrician to carry out electrical work when required, including functions and parties - Daily refrigeration log sheet to be filled and temperature to be recorded - Works closely with peers to assist in their job when requested by supervisor - Keeps all necessary tools in good working condition, keep their working place neat and clean - Attains all departmental meetings and training classes
**What are we looking for?**
An Engineer/Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing, required
+ Current working knowledge of general maintenance and engineering work
+ Experience in the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar
+ Strong work ethic
+ A passion for delivering great customer service
+ Ability to work without close supervision and within established timeframes
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**What are we looking for?**
A AC/Refrigerator Mechanic serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: - Minimum 5 years air-conditioning or refrigeration installation or maintenance experience in Industrial/Commercial Projects - Good all round practical trade skills inclusive fabrication, installation and maintenance - Preferable apprentice time service candidate It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: - Hotels-Hospitals experience
**Job:** _Engineering, Maintenance and Facilities_
**Title:** _Engineer - Technician_
**Location:** _null_
**Requisition ID:** _HOT0BWP0_
**EOE/AA/Disabled/Veterans**

**Job Description :**
**Job Title** : Media Manager Reserve
**Level** : L5B
**Reports To** : Head of Content & Media: Southern, West and Central Africa
**Financial:** Double NSV by 2030
**Context/ Scope:**
Diageo is a global organisation with over 28,000 talented people and a presence in 180 countries. Across our 21 markets, our brand portfolio represents our biggest strength, and our biggest passion. Be it our global giants, local stars, or premium brands, we use our vision, creativity, and courage to drive the growth of our products worldwide. We invent strong brands for today and for the future, upholding the quality of our products and taking personal accountability for both the history and for the future of our brands.
Africa businesses account for over 10% of Global Diageo revenue, with a workforce of more than 6,000 employees. We create wealth both directly through our operations and indirectly through our broader value chains where we support development and growth in partnership with businesses and communities.
We are committed to delivering sustainable **performance** and our vision is to be destination of choice for Diageo investment. We are building a track record of attracting, retaining, developing, and exporting best-in-class diverse talent for Diageo and unleash **people** to deliver great performance. We are a force for good in communities and care about the **plane** t with focus on water, farming, and education among others, which are the most critical components for our communities.
Today, Africa is a predominantly beer region and we will continue to growth beer fast. We also recognise an even greater opportunity in spirits and recently reorganised our business to put focus on transforming and accelerating spirits to double its current revenue through the SWC organisation.
**Market Complexity:**
Southern, West and Central Africa (SWC) covers more than 14 countries across Southern, Central and West Africa. It has statutory presence in 7 countries including two listed companies (Ghana and Seychelles) and one JV (Angola) and oversees manufacturing in four countries. It also manages partnerships to manufacture and distribute the Diageo portfolio across around 35 countries in Sub Saharan Africa. It manages a full TBA portfolio: beer, RTD's (Ready-To-Drinks), local spirits, international spirits and top end luxury spirits.
The countries' economies vary significantly and present different levels of opportunity and challenge for business growth as well as language diversity. There is a high level of volatility across the countries and fierce competition within the beer and spirits portfolio given Africa has the largest vibrant and growing LPA -34 consumer base.
In Diageo Africa context, the margin profile is attractive, with a higher focus on spirits and outsourcing of beer manufacturing. Our extensive and exciting brand portfolio serves consumers across diverse demographics and delivers against consumers' in-culture premiumisation experiences.
Our extensive and exciting brand portfolio serves consumers across diverse demographics and occasions and delivers against consumers' in-culture premiumisation experiences. It is also well positioned to tap into future trends.
Distributor and creative partnerships are critical for driving growth for this remit as well as strategic choices to be made on portfolio, production, logistics and route to market.
Given its scale and margin profile, SWC is critical for the success of Diageo in Africa. and there is also significant scope of business expansion - new territories, new categories and new routes to market.
**Purpose of Role:**
The Content and Media team is charged with supporting brand building with a focus on connected availability by overseeing the development, implementation and continuous improvement of media strategies that support delivery of MBP objectives. This includes overseeing the creation of engaging content that are fit for platform/media channels, consistently executing OTIF and fully funded media plans that build salience. This team is also expected to establish and maintain strategic partnerships with agency partners plus lead and shape content and media innovation
This role will be responsible for transforming how our brands connect with consumers efficiently and effectively. The role will implement the key principles of the Future Media Model which include a) Greater collaboration b) Local-led Insight c) Joined-up thinking d) Elevated effectiveness e) Enhanced efficiency. The role will serve as a holistic media expert responsible for delivering world class data-driven media strategy and plans for our brands that are activated brilliantly working seamlessly with the category brand teams. The purpose of this role is to ensure that all the brands have brilliant media plans with digital programs, including e-commerce, as a core element.
The role will also select and work with all our content creation, digital and media agency partners to ensure we can get the most out of them and that we are doing rigorous performance measurement to deliver optimal media effectiveness.
**Top Accountabilities:**
**Media Buying and Implementation**
+ Develop and execute innovative, future fit and efficient word class media plans in line with MBP objectives, ensure OTIF plan approvals and LPOs to guarantee consistent brand building.
+ Evaluate media plan scenarios based on budget parameters and brand objectives showcasing trade-offs between options. Work with Agency to make sure scenarios take into account media best practices.
+ Provide ongoing recommendations on optimization of media plans to account for changes throughout the year (e.g., incremental A&P, budget cuts, initiative changes, media landscape shifts) leveraging Diageo tools where applicable.
+ Facilitate connections to E-Commerce and delivery of a more holistic ecosystem across all connection touchpoints.
+ Help drive a performance marketing mindset and culture when it comes to media optimization to drive marketing effectiveness to ensure delivery of ROI on A&P spend by identifying vehicles to drive this.
**Media Innovation**
+ Seek out data-driven and/or technology opportunities to connect with consumers in a meaningful way.
+ Manage partnerships with external vendors that deliver on media innovation.
**Agency Management & Partnerships**
+ Oversee the performance of the media agency of record to ensure they are delivering on value, performance, and effectiveness.
+ Key liaison between the media agency (local, regional ad global) and brand teams, ensuring agency is delivering on key tasks in a timely and effective manner.
+ Represent EABL at the Regional Media Hub and Global Media Hub and provide input to decisions that affect the markets.
**Qualifications, Experience, and leadership:**
+ Bachelor's degree in Business, Marketing or related field.
+ 5 years+ experience in media strategy and planning of media on a portfolio client within a marketing/agency environment.
+ Expert knowledge of performance advertising, media strategy, consumer research.
+ A passionate media expert that has a deep understanding of the media landscape within a CPG business model and the P&L levers that drive growth.
+ Have a deep understanding of consumer behaviour across all media channels and an eye on the future to ensure Diageo is always at forefront of change.
+ Proven ability to craft media planning strategies and activations that have delivered YoY growth
+ Confident digital native: proven strategic planning ability across all digital channels and platforms (social, display, video, etc) understanding the roles each plays within the consumer journey.
+ Analytical mindset understands continuous testing and improving based on details and data. I able to transform them into a media plan and performance such as A/B tests and optimization.
**Strategic thinking** - A strategic and visionary leader able to make bold strategic choices that deliver for the short and long term.
**Commercial acumen** - An understanding of business end to end and providing robust counsel to executive team.
**Performance driven** - Has an acute focus on performance and results, is highly accountable and determined to win.
**Agile** - Demonstrates pace and urgency, responding quickly to emerging threats and opportunities,
**Influencing** - can navigate a matrix organisation and build brilliant relationships internally and externally.
**Personally resilient** - able to maintain emotional balance in the face of pressure and high-performance expectation.
**Externally focused -** Great external radar to spot opportunities and challenges and strongly networked into key communities of experts to understand market and legislation trends.
**Invest in Talent** - Track record of leading leaders and ability to build and nurture high performing teams and insightful into what drives performance.
**Diversity statement:**
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
**Worker Type :**
Regular
**Primary Location:**
Lagos HQ
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

A Guest Relations Manager manages the needs of VIP and long-stay guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
**What will I be doing?**
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Meet, greet and direct Guests who enter the lobby area
+ Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
+ Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner
+ Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
+ Manage, record and resolve promptly Guest or customer complaints.
+ Ensure a very high level of customer service is constantly maintained for reception and lobby area.
+ Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
+ Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest.
+ Communicate with all managers and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
+ Maintain good communication and work relationships in all hotel areas
+ Maintain staffing levels to meet business demands
+ Attend all reception meetings.
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Assist with other departments, as necessary
**What are we looking for?**
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous managerial experience in a customer service function
+ An ability to listen and respond to demanding Guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a customer service function or a similar role
+ A passion for delivering an exceptional level of Guest service
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BW4Y_
**EOE/AA/Disabled/Veterans**

A Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
**What will I be doing?**
As a Switchboard Telephonist, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Accept and deliver all messages correctly and promptly for both Guests and management
+ Ensure all wake up calls take place at the correct time
+ Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
+ Handle emergency calls immediately and relay comprehensive and accurate information, as required
+ Demonstrate a high level of customer service at all times
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Attend appropriate training courses, when required
+ Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
+ Follow company brand standards
+ Assist other departments, as necessary
**What are we looking for?**
Switchboard Telephonists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Positive attitude and good communication skills, especially on the telephone
+ Commitment to delivering a high level of customer service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a customer-focused industry
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Switchboard Telephonist_
**Location:** _null_
**Requisition ID:** _HOT0BW53_
**EOE/AA/Disabled/Veterans**

A Chef de Partie is responsible for supervising team members and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls.
**What will I be doing?**
A Chef de Partie, will supervise staff and ensure high levels of food preparation to deliver an excellent Guest and Member experience. A Chef de Partie will also be required to assist with food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Ensure all food preparation meets standards
+ Prepare and present high quality food
+ Supervise staff
+ Keep all working areas clean and tidy and ensure no cross contamination
+ Prepare all mis-en-place for all relevant menus
+ Assist in positive outcomes from guest queries in a timely and efficient manner
+ Ensure food stuffs are of a good quality and stored correctly
+ Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
+ Assist other departments wherever necessary and maintain good working relationships
+ Assist Head Chef/Sous Chef in the training of all staff in compliance of company procedures
+ Report maintenance, hygiene and hazard issues
+ Comply with hotel security, fire regulations and all health and safety and food safety legislation
+ Be environmentally aware
**What are we looking for?**
A Chef de Partie serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ A minimum of 2 years of previous experience as a Chef de Partie or strong experience as a Demi Chef de Partie role
+ A current, valid, and relevant trade commercial cookery qualification (proof may be required)
+ Strong coaching skills
+ Ability and desire to motivate teams
+ Excellent communication skills
+ Achieved Basic Food Hygiene Certificate
+ Supervisory experience
+ Positive attitude
+ Ability to work under pressure
+ Ability to work on own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous kitchen experience in similar role
+ Intermediate Food Hygiene
+ Knowledge of current food trends
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Culinary_
**Title:** _Chef de Partie_
**Location:** _null_
**Requisition ID:** _HOT0BW0L_
**EOE/AA/Disabled/Veterans**