11 Support Specialists jobs in Nigeria
Customer Support Team Leader
Posted 76 days ago
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Job Description
We are looking for an experienced and motivated Customer Support Team Leader to head our client’s support operations in Nigeria . In this role, you’ll be responsible for building and leading a high-performing team, ensuring exceptional customer service across our client’s platform. If you have strong leadership skills, a passion for customer experience, and thrive in a fast-paced environment, we want to hear from you!
Your key job responsibilities as the Customer Support Team Leader in Ibadan, Nigeria will include:
Lead and oversee customer support operations for the Nigerian market.Assist with recruiting, training, and managing a team of customer support representatives.Develop and implement customer service policies and procedures to maintain high-quality support.Monitor customer satisfaction levels and drive strategies for improvement.Handle escalated customer inquiries and complaints, ensuring swift and effective resolution.Work closely with other departments to enhance the overall customer experience.RequirementsRequirements for this Customer Support Team Leader job in Ibadan, Nigeria :
Minimum 2 years in a customer support management role, preferably in gaming or online entertainment.Strong ability to motivate, manage, and develop a team.Excellent verbal and written communication skills.Ability to handle challenging situations and resolve conflicts effectively.Familiarity with customer support software and CRM systems.This is a fantastic opportunity to shape the future of customer support in a growing iGaming company. If you’re a natural leader with a passion for service excellence, apply today and be part of something exciting!
Sales Support Intern
Posted 18 days ago
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Job Description
**Lagos - Nigeria**
**About SLB**
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization.
Global in outlook, local in practice - and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally
**Sales Support Intern**
The Sales Support Intern supports the preparation of proposals based on customers incoming requests for quotes.
**Responsibilities**
+ Support assigned business line to meet customer requirements.
+ Review technical and commercial specifications and documents.
+ Support quote development for assigned business line.
+ Coordinate with the appropriate costing/pricing authority for assigned business line.
+ Provide solutions or offer alternatives to customer inquiries that meet their requirements.
**Experience & Exposures:**
+ Recent graduate in a Geoscience field.
+ Proficient in the use of Microsoft office.
+ Candidate should be adaptable and self-driven.
+ Candidate must have completed NYSC
SLB is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Busines Support Assistant
Posted 8 days ago
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Job Description
br>Create and schedule simple posts using Canva (or similar tools)
Engage with followers via DMs and comments
Capture behind-the-scenes office content
Record and edit basic videos using your phone
Organize digital and physical files
Manage appointment calendars, interview schedules, and follow-ups
Handle daily office tasks and occasional errands
Respond to inquiries via WhatsApp, social media, or in person
Assist during interviews and support follow-ups
Provide brief updates on completed tasks and social media activities
Requirements
No prior experience required—we’ll train you
Comfortable using Instagram, Facebook, TikTok, and WhatsApp
Willing to learn tools like Canva and mobile editing apps
Can shoot basic videos with a smartphone
Friendly, reliable, organized, and eager to learn
Good communication skills (spoken & written English)
Fiber Installation Support Technician
Posted 8 days ago
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Job Description
Location: Lekki, Lagos, NigeriaEmployment Type: Full-Time (Field Work)Experience Level: 1 – 3 YearsNet Monthly Salary: ₦150,000
Job SummaryWe are looking for a dedicated and technically skilled Fiber Installation Support Technician to join our field operations team in Lekki. The successful candidate will be responsible for the installation, maintenance, and support of fiber optic infrastructure projects. This role requires strong technical knowledge, physical fitness, and the ability to work in a fast-paced environment, including weekends when required.
Key ResponsibilitiesAssist in the installation of fiber optic cables through ducts, conduits, and designated pathways.
Lay and manage HDPE ducts to protect and organize fiber cables.
Remove interlocks and other obstructions to enable smooth cable routing.
Execute thrust boring for underground fiber pathways under roads and obstacles.
Provide on-site field support for installations, maintenance, and troubleshooting activities.
Ensure strict adherence to safety, health, and environmental protocols on all project sites.
Collaborate with engineers, project managers, and fellow technicians to ensure successful project execution.
Accurately document work activities, including cable paths, duct layouts, and field challenges.
RequirementsQualifications:Education:
OND, HND, or B.Sc. in Telecommunications, Electrical Engineering, or related technical field.
Experience:
1–3 years’ hands-on experience in fiber optic cable installation or telecommunications.
Technical Competencies:
Strong knowledge of fiber optic systems and installation procedures.
Proficiency in HDPE duct laying, thrust boring, and interlock removal.
Strong diagnostic and troubleshooting skills.
Ability to work at heights, in confined spaces, and in varying weather conditions.
Effective communication and reporting abilities.
Physical Requirements:
Must be physically fit, capable of lifting heavy equipment, and able to work extended hours in the field.
Certifications (Preferred):
FOA Certified Fiber Optic Technician or equivalent certification.
Working ScheduleMonday to Saturday
Availability on Sundays when required
BenefitsCompetitive net monthly salary: ₦150,000
Health Insurance (HMO)
Transportation Allowance (where applicable)
Paid Annual Leave
Sponsored technical training and certifications
Exposure to high-standard fiber optic projects
Business Support Officer (Payment Terminal Service Provider)
Posted 1 day ago
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Job Description
The Business Support Officer will play a key role in supporting and enhancing the company’s payment terminal service operations. This includes overseeing business intelligence services, providing operational support for banks and stakeholders, and ensuring efficient delivery of digital payment solutions across switching, issuing, and settlement processes.
Key ResponsibilitiesProject & Stakeholder Support
Coordinate and track Directorate projects, ensuring timely delivery to agreed specifications.
Act as a liaison between banks and internal stakeholders, ensuring operational issues are resolved within SLA.
Support banks across services such as ATM operations, settlement and reconciliation, agency banking, disputes, issuer processing, and general operational escalations.
Business Intelligence & Data Analysis
Collect and analyze industry and internal data to provide actionable insights.
Manage and enhance the company’s business intelligence portal to align with customer needs.
Prepare performance monitoring reports and conduct trend analysis across business lines.
Generate weekly, monthly, quarterly, and annual reports for banks, executive management, and board presentations.
Reporting & Insights
Deliver key reports including ATM, POS, card issuing, agency transactions, settlement, and PTSP market share reports.
Provide quarterly board-level updates and contribute to budget and strategic reviews.
RequirementsJob RequirementsEducation: Bachelor’s degree in Accounting, Banking & Finance, Economics, Statistics, Business Administration, or Marketing.
Experience: Minimum of 3 years post-NYSC experience in fintech, banking, payments, or related sectors.
Key CompetenciesStrong communication and relationship management skills.
Advanced knowledge of Excel and data analysis tools.
High initiative, problem-solving skills, and motivation.
Excellent attention to detail and organizational skills.
Bank Teller Job at Tribest Corporate Support Limited
Posted today
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Job Description
Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.
We are recruiting to fill the position below:
Job Position:…
Call Centre Representative Job at Tribest Corporate Support Limited
Posted today
Job Viewed
Job Description
Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.
We are recruiting to fill the position below:
Job Position:…
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Quality Control Officer Job at Tribest Corporate Support Limited
Posted today
Job Viewed
Job Description
Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.
We are recruiting to fill the position below:
Job Position:…
Bank Sales Executive Job at Tribest Corporate Support Limited
Posted today
Job Viewed
Job Description
Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.
We are recruiting to fill the position below:
Job Position:…