5 Relationship Management jobs in Nigeria
Customer Relationship Officer
NSIA INSURANCE LIMITED
Posted 3 days ago
Job Viewed
Job Description
Help businesses, individuals, and families select an insurance policy that best fits their needs
br>Regularly reassess policy needs of clients, especially after life-changing events
Research and source prospective clients and new leads using social media
Maintain regular contact with existing clients to discuss renewals or add-ons
Stay up to date with market trends and best practices of the insurance industry
br>Regularly reassess policy needs of clients, especially after life-changing events
Research and source prospective clients and new leads using social media
Maintain regular contact with existing clients to discuss renewals or add-ons
Stay up to date with market trends and best practices of the insurance industry
This advertiser has chosen not to accept applicants from your region.
0
Customer Relationship officer
Abuja, Abuja Federal Capital Territory
ASCENTECH
Posted 11 days ago
Job Viewed
Job Description
Job Title: Customer Relationship Officer
Location: Abuja br>Employment Type: Full-Time
Salary: #150,000 Gross
Job Summary:
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth.
Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication.
• Monitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• Build and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing.
• Address client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• Collaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks.
• Provide feedback to management on client needs, market trends, and potential credit risks. < r>• Maintain accurate records of customer interactions, repayments, and follow-up actions.
Q alifications & Experience:
• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• –2 years of experience in credit management, customer relationship management, or collections within a financial institution. < r>• Strong interpersonal and communication skills with a customer-centric approach.
• Ability to analyze loan accounts and identify payment issues proactively. < r>• Good problem-solving skills and ability to handle difficult situations tactfully.
• Proficient in using CRM systems and loan management software.
Location: Abuja br>Employment Type: Full-Time
Salary: #150,000 Gross
Job Summary:
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth.
Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication.
• Monitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• Build and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing.
• Address client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• Collaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks.
• Provide feedback to management on client needs, market trends, and potential credit risks. < r>• Maintain accurate records of customer interactions, repayments, and follow-up actions.
Q alifications & Experience:
• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• –2 years of experience in credit management, customer relationship management, or collections within a financial institution. < r>• Strong interpersonal and communication skills with a customer-centric approach.
• Ability to analyze loan accounts and identify payment issues proactively. < r>• Good problem-solving skills and ability to handle difficult situations tactfully.
• Proficient in using CRM systems and loan management software.
This advertiser has chosen not to accept applicants from your region.
1
Customer Relationship Officer
Ascentech Services Limited
Posted 11 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth. br>Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication. < r>• onitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• B ild and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing. < r>• A dress client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• C llaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks. < r>• P ovide feedback to management on client needs, market trends, and potential credit risks. < r>• M intain accurate records of customer interactions, repayments, and follow-up actions. < r>Qualifications & Experience:
• B chelor’s degree in Finance, Business Administration, or a related field preferred.
• A ility to analyze loan accounts and identify payment issues proactively. < r>• G od problem-solving skills and ability to handle difficult situations tactfully. < r>• P oficient in using CRM systems and loan management software. < r>Interested and qualified candidates should send CV’s to using the “Job title” and “Location” as subject of the mail.
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth. br>Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication. < r>• onitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• B ild and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing. < r>• A dress client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• C llaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks. < r>• P ovide feedback to management on client needs, market trends, and potential credit risks. < r>• M intain accurate records of customer interactions, repayments, and follow-up actions. < r>Qualifications & Experience:
• B chelor’s degree in Finance, Business Administration, or a related field preferred.
• A ility to analyze loan accounts and identify payment issues proactively. < r>• G od problem-solving skills and ability to handle difficult situations tactfully. < r>• P oficient in using CRM systems and loan management software. < r>Interested and qualified candidates should send CV’s to using the “Job title” and “Location” as subject of the mail.
This advertiser has chosen not to accept applicants from your region.
2
Customer Relationship Officer
Ascentech Services Limited
Posted 11 days ago
Job Viewed
Job Description
Job Summary:
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth. br>Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication. < r>• onitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• B ild and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing. < r>• A dress client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• C llaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks. < r>• P ovide feedback to management on client needs, market trends, and potential credit risks. < r>• M intain accurate records of customer interactions, repayments, and follow-up actions. < r>Qualifications & Experience:
• B chelor’s degree in Finance, Business Administration, or a related field preferred.
• A ility to analyze loan accounts and identify payment issues proactively. < r>• G od problem-solving skills and ability to handle difficult situations tactfully. < r>• P oficient in using CRM systems and loan management software.
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth. br>Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication. < r>• onitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• B ild and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing. < r>• A dress client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• C llaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks. < r>• P ovide feedback to management on client needs, market trends, and potential credit risks. < r>• M intain accurate records of customer interactions, repayments, and follow-up actions. < r>Qualifications & Experience:
• B chelor’s degree in Finance, Business Administration, or a related field preferred.
• A ility to analyze loan accounts and identify payment issues proactively. < r>• G od problem-solving skills and ability to handle difficult situations tactfully. < r>• P oficient in using CRM systems and loan management software.
This advertiser has chosen not to accept applicants from your region.
3
Locum Client Relations Officer
Abuja, Abuja Federal Capital Territory
Integrated Healthcare Limited
Posted 11 days ago
Job Viewed
Job Description
Job Description
Educational Qualification: br>A first degree in Business Administration, Health Sciences, Marketing and other related fields.
Work Experience:
1-3 years’ experience in customer service, preferably in a healthcare or insurance setting. < r>
Core Competencies:
• Customer service orientation < r>• Conflict resolution and problem-solving < r>• Attention to detail and accuracy < r>• Teamwork and collaboration < r>• Empathy and professionalism < r>• Organizational and time management skills < r>Industry Knowledge (Desirable):
Knowledge of HMO operations and healthcare systems is an added advantage
Remuneration:
Competitive salary with attractive benefits.
Educational Qualification: br>A first degree in Business Administration, Health Sciences, Marketing and other related fields.
Work Experience:
1-3 years’ experience in customer service, preferably in a healthcare or insurance setting. < r>
Core Competencies:
• Customer service orientation < r>• Conflict resolution and problem-solving < r>• Attention to detail and accuracy < r>• Teamwork and collaboration < r>• Empathy and professionalism < r>• Organizational and time management skills < r>Industry Knowledge (Desirable):
Knowledge of HMO operations and healthcare systems is an added advantage
Remuneration:
Competitive salary with attractive benefits.
This advertiser has chosen not to accept applicants from your region.
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