80 Relationship Management jobs in Nigeria
Customer Relationship officer
Posted 10 days ago
Job Viewed
Job Description
Location: Abuja br>Employment Type: Full-Time
Salary: #150,000 Gross
Job Summary:
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth.
Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication.
• Monitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• Build and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing.
• Address client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• Collaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks.
• Provide feedback to management on client needs, market trends, and potential credit risks. < r>• Maintain accurate records of customer interactions, repayments, and follow-up actions.
Q alifications & Experience:
• Bachelor’s degree in Finance, Business Administration, or a related field preferred.
• –2 years of experience in credit management, customer relationship management, or collections within a financial institution. < r>• Strong interpersonal and communication skills with a customer-centric approach.
• Ability to analyze loan accounts and identify payment issues proactively. < r>• Good problem-solving skills and ability to handle difficult situations tactfully.
• Proficient in using CRM systems and loan management software.
Customer Relationship Officer
Posted 10 days ago
Job Viewed
Job Description
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth. br>Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication. < r>• onitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• B ild and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing. < r>• A dress client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• C llaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks. < r>• P ovide feedback to management on client needs, market trends, and potential credit risks. < r>• M intain accurate records of customer interactions, repayments, and follow-up actions. < r>Qualifications & Experience:
• B chelor’s degree in Finance, Business Administration, or a related field preferred.
• A ility to analyze loan accounts and identify payment issues proactively. < r>• G od problem-solving skills and ability to handle difficult situations tactfully. < r>• P oficient in using CRM systems and loan management software. < r>Interested and qualified candidates should send CV’s to using the “Job title” and “Location” as subject of the mail.
Customer Relationship Officer
Posted 10 days ago
Job Viewed
Job Description
We are seeking a proactive and customer-focused Customer Relationship Officer to manage ongoing relationships with customers holding active loans. The role involves monitoring loan performance, ensuring timely repayments, resolving client issues, and fostering strong relationships to support customer retention and business growth. br>Key Responsibilities:
• Serve as the primary point of contact for customers with active loans, providing ongoing support and communication. < r>• onitor loan performance regularly and promptly follow up on missed or late payments to minimize delinquency. < r>• B ild and maintain strong, trust-based relationships with clients to encourage timely repayment and promote repeat borrowing. < r>• A dress client inquiries, concerns, and issues related to their loans, providing clear and effective resolutions. < r>• C llaborate with credit, collections, and risk teams to manage loan accounts and mitigate risks. < r>• P ovide feedback to management on client needs, market trends, and potential credit risks. < r>• M intain accurate records of customer interactions, repayments, and follow-up actions. < r>Qualifications & Experience:
• B chelor’s degree in Finance, Business Administration, or a related field preferred.
• A ility to analyze loan accounts and identify payment issues proactively. < r>• G od problem-solving skills and ability to handle difficult situations tactfully. < r>• P oficient in using CRM systems and loan management software.
Business Development Officer
Posted today
Job Viewed
Job Description
• Identify potential business opportunities, markets, and potential clients through market research and analysis. br>• evelop and implement strategic business development plans and strategies to achieve company growth objectives. < r>• B ild and maintain strong relationships with existing clients and partners while actively seeking new clients and partnerships. < r>• G nerate leads and prospects through various methods such as cold calling, networking, and attending industry events. < r>• C nduct market research to assess market trends, competitor activities, and customer needs to guide decision-making. < r>• P epare and present business proposals, pitches, and presentations to potential clients or investors. < r>• N gotiate and finalize agreements, contracts, and partnerships to secure new business opportunities. < r>• S ay informed about the company's products or services and be able to articulate their value propositions to clients. < r>• M nage and allocate budgets effectively for business development activities. < r>• C llaborate with cross-functional teams, including marketing, product development, and finance, to support business growth. < r>• P epare regular sales reports and forecasts, and provide insights and recommendations for improvement. < r>• E sure client satisfaction by addressing concerns, resolving issues, and maintaining a high level of service quality. < r>• E plore new markets and geographic areas for potential business expansion. < r>• E sure compliance with legal and regulatory requirements in all business development activities. < r>• S ay updated on industry trends, best practices, and emerging technologies to remain competitive in the field. < r>• A sess and manage risks associated with new business ventures or partnerships. < r>• M nitor and analyze key performance indicators (KPIs) to evaluate the effectiveness of business development efforts. < r>• G ther feedback from clients and stakeholders to improve products, services, and business development strategies. _*Requirements and Qualifications*_ < r>• B chelor's degree in Business Administration, Marketing, or a related field. < r>• P oven track record of at least 4 years in business development, preferably in Construction/Maintenance industry. < r>• S rong understanding of the Construction/Maintenance industry market and trends. < r>• E cellent communication and presentation skills, both written and verbal. < r>• D monstrated ability to build and maintain relationships with clients and stakeholders.
Business Development Executive
Posted 2 days ago
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Job Description
Business Development Manager
Posted 2 days ago
Job Viewed
Job Description
Identifying and Developing New Business br>Sales Strategy and Execution
Proposal and Presentation Development
Conduct Market research
Sales strategy Development
Business Development Executive
Posted 2 days ago
Job Viewed
Job Description
br>Analyze market data, competitor activities, and customer preferences to inform business development strategies.
Identify and generate new business leads through various means, including cold calling, networking, referrals, and digital marketing efforts.
Build and maintain a robust pipeline of potential clients or partners.
Develop and nurture relationships with existing clients, partners, and key stakeholders.
Understand client needs and provide tailored solutions to meet their objectives.
Deliver compelling sales presentations, pitches, and proposals to potential clients or partners.
Showcase the company's products, services, and value propositions effectively.
Negotiate contracts, pricing, and terms with clients, aiming to secure new business deals.
Close sales and partnerships agreements while ensuring mutual satisfaction.
Collaborate with senior management to develop and implement business development strategies that align with the company's goals and objectives.
Identify potential mergers, acquisitions, or strategic partnerships to expand the company's reach.
Manage budgets associated with business development activities and ensure efficient resource allocation.
Monitor expenses and ROI related to business development initiatives.
Track and analyze key performance indicators (KPIs) to measure the effectiveness of business development efforts.
Provide regular reports and insights to senior management.
Prepare comprehensive proposals, contracts, and agreements, customizing them to address the specific needs and requirements of clients or partners.
Collaborate with other departments, such as marketing, product development, and operations, to align business development efforts with overall company goals.
Stay flexible and adapt to changes in market conditions, customer demands, and industry trends.
Adjust strategies and tactics as needed to achieve business development objectives.
Identify opportunities for expanding the company's market presence, whether through geographic expansion, new customer segments, or product/service diversification.
Represent the company at industry events, conferences, and networking opportunities to promote brand visibility and establish relationships.
Ensure that all business development activities are conducted in compliance with relevant laws, regulations, and company policies.
Identify and manage potential risks associated with business development initiatives.
Qualifications and Requirements
Bachelor's degree in business, marketing, or a related field
2-5 years of experience in business development or a related field
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Excellent customer service skills
Ability to think strategically and develop creative solutions
Required Skills
Ability to understand and explain complex products or services
Ability to negotiate prices and terms
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business development tools
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Business Development Executive
Posted 2 days ago
Job Viewed
Job Description
br>Analyze market data, competitor activities, and customer preferences to inform business development strategies.
Identify and generate new business leads through various means, including cold calling, networking, referrals, and digital marketing efforts.
Build and maintain a robust pipeline of potential clients or partners.
Develop and nurture relationships with existing clients, partners, and key stakeholders.
Understand client needs and provide tailored solutions to meet their objectives.
Deliver compelling sales presentations, pitches, and proposals to potential clients or partners.
Showcase the company's products, services, and value propositions effectively.
Negotiate contracts, pricing, and terms with clients, aiming to secure new business deals.
Close sales and partnerships agreements while ensuring mutual satisfaction.
Collaborate with senior management to develop and implement business development strategies that align with the company's goals and objectives.
Identify potential mergers, acquisitions, or strategic partnerships to expand the company's reach.
Manage budgets associated with business development activities and ensure efficient resource allocation.
Monitor expenses and ROI related to business development initiatives.
Track and analyze key performance indicators (KPIs) to measure the effectiveness of business development efforts.
Provide regular reports and insights to senior management.
Prepare comprehensive proposals, contracts, and agreements, customizing them to address the specific needs and requirements of clients or partners.
Collaborate with other departments, such as marketing, product development, and operations, to align business development efforts with overall company goals.
Stay flexible and adapt to changes in market conditions, customer demands, and industry trends.
Adjust strategies and tactics as needed to achieve business development objectives.
Identify opportunities for expanding the company's market presence, whether through geographic expansion, new customer segments, or product/service diversification.
Represent the company at industry events, conferences, and networking opportunities to promote brand visibility and establish relationships.
Ensure that all business development activities are conducted in compliance with relevant laws, regulations, and company policies.
Identify and manage potential risks associated with business development initiatives.
Qualifications and Requirements
Bachelor's degree in business, marketing, or a related field
2-5 years of experience in business development or a related field
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Excellent customer service skills
Ability to think strategically and develop creative solutions
Required Skills
Ability to understand and explain complex products or services
Ability to negotiate prices and terms
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business development tools
Business Development Executive
Posted 2 days ago
Job Viewed
Job Description
br>Analyze market data, competitor activities, and customer preferences to inform business development strategies.
Identify and generate new business leads through various means, including cold calling, networking, referrals, and digital marketing efforts.
Build and maintain a robust pipeline of potential clients or partners.
Develop and nurture relationships with existing clients, partners, and key stakeholders.
Understand client needs and provide tailored solutions to meet their objectives.
Deliver compelling sales presentations, pitches, and proposals to potential clients or partners.
Showcase the company's products, services, and value propositions effectively.
Negotiate contracts, pricing, and terms with clients, aiming to secure new business deals.
Close sales and partnerships agreements while ensuring mutual satisfaction.
Collaborate with senior management to develop and implement business development strategies that align with the company's goals and objectives.
Identify potential mergers, acquisitions, or strategic partnerships to expand the company's reach.
Manage budgets associated with business development activities and ensure efficient resource allocation.
Monitor expenses and ROI related to business development initiatives.
Track and analyze key performance indicators (KPIs) to measure the effectiveness of business development efforts.
Provide regular reports and insights to senior management.
Prepare comprehensive proposals, contracts, and agreements, customizing them to address the specific needs and requirements of clients or partners.
Collaborate with other departments, such as marketing, product development, and operations, to align business development efforts with overall company goals.
Stay flexible and adapt to changes in market conditions, customer demands, and industry trends.
Adjust strategies and tactics as needed to achieve business development objectives.
Identify opportunities for expanding the company's market presence, whether through geographic expansion, new customer segments, or product/service diversification.
Represent the company at industry events, conferences, and networking opportunities to promote brand visibility and establish relationships.
Ensure that all business development activities are conducted in compliance with relevant laws, regulations, and company policies.
Identify and manage potential risks associated with business development initiatives.
Qualifications and Requirements
Bachelor's degree in business, marketing, or a related field
2-5 years of experience in business development or a related field
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Excellent customer service skills
Ability to think strategically and develop creative solutions
Required Skills
Ability to understand and explain complex products or services
Ability to negotiate prices and terms
Ability to build and maintain relationships with customers
Ability to work under pressure and meet deadlines
Ability to use CRM software and other business development tools
Business Development Executive.
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities: br>Market Research & Prospecting:
Identify and research potential clients, target markets, and emerging business opportunities through various channels (online research, industry reports, networking, cold outreach).
Analyze market trends, competitor activities, and customer needs to identify new growth areas.
Lead Generation & Qualification:
Initiate contact with potential clients through cold calling, email campaigns, social media, and networking events.
Qualify leads to assess their needs, budget, authority, and timeline, ensuring alignment with our offerings.
Relationship Building:
Build and maintain strong, long-lasting relationships with prospective clients, understanding their business challenges and objectives.
Act as a primary point of contact for new business inquiries.
Solution Presentation & Proposal Development:
Articulate our value proposition clearly and compellingly, demonstrating how our products/services can solve client problems.
Conduct engaging presentations and product/service demonstrations to key stakeholders.
Develop customized proposals, presentations, and sales materials that address client-specific requirements.
Negotiation & Closing:
Lead commercial negotiations, ensuring mutually beneficial agreements are reached.
Manage the sales pipeline from initial contact to successful closure.
Collaborate with internal teams (e.g., legal, finance, operations) to finalize contracts and ensure smooth onboarding.
Strategic Planning:
Contribute to the development and execution of the company's business development strategy.
Set clear objectives and targets, and develop action plans to achieve them.
Performance Tracking & Reporting:
Track and report on sales activities, pipeline status, and key performance indicators (KPIs) using CRM software (e.g., Salesforce, HubSpot).
Provide regular updates and forecasts to management.
Collaboration:
Work closely with the marketing team to align on campaigns, collateral, and lead generation efforts.
Collaborate with the account management/client success team to ensure a smooth transition of new clients and foster long-term relationships.
Provide feedback to product development and service delivery teams based on market insights and client needs.
Qualifications:
Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
Experience: 2 years of proven experience in business development, sales, or account management, with a track record of meeting or exceeding targets. "Experience in B2B SaaS sales is a strong plus."
Sales Acumen: Strong understanding of the sales process, from prospecting to closing.
Communication Skills: Exceptional verbal and written communication, presentation, and interpersonal skills. Ability to articulate complex concepts clearly and persuasively.
Negotiation Skills: Proven negotiation and persuasion abilities.
Strategic Thinker: Ability to identify and capitalize on new market opportunities.
Problem-Solver: Resourceful and able to develop creative solutions to client challenges.
Self-Motivated: Highly self-motivated, proactive, and target-driven with a strong work ethic.
CRM Proficiency: Proficient in using CRM software (e.g., Salesforce, HubSpot, Zoho CRM) for managing leads, opportunities, and reporting.
Technical Aptitude: Ability to quickly understand and explain complex products/services.
Travel: Willingness to travel as needed for client meetings, conferences, and industry events.
What We Offer:
Competitive base salary with a generous commission structure.
Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional development and career advancement.
A dynamic and supportive work environment.
The chance to significantly contribute to the growth and success of our fast-growing, innovative, leading company.