323 Ican jobs in Nigeria

WORKPEDIA JOB ALERT

A Software Company is hiring:

*Accountant (ICAN Certified)*

Salary: ₦200,000

Location: Alausa, IkejaLagos

*Job Summary:*

We are seeking a detail-oriented and professional Accountant with ICAN certification to manage the company's financial records, ensure compliance with regulatory standards, and provide accurate financial reporting that supports decision-making and growth.

*Key Responsibilities:*

Prepare, examine, and analyze financial statements and reports.

Manage accounts payable, receivable, and payroll processes.

Ensure compliance with tax laws and regulatory requirements.

Conduct internal audits and support external audit processes.

Provide management with accurate financial forecasts and budgets.

Support strategic decisions with financial insights.

*Requirements:*

B.Sc./HND in Accounting, Finance, or related field.

Must be ICAN certified.

2–4 years of accounting experience, preferably in a tech/software company.

Strong knowledge of accounting principles and financial regulations.

Proficiency in accounting software (e.g., Sage, QuickBooks, or ERP systems).

Excellent analytical, problem-solving, and communication skills.

*Application process:

Send your CV to , , , with the subject line"Accountant (ICAN certified)

Job Type: Full-time

Pay: ₦200,000.00 per month

Job Summary:

We are seeking experienced and detail-oriented Auditors / Audit Officers to join our team in Ibadan.

The successful candidates will be responsible for conducting internal audits, ensuring compliance

with regulatory standards, evaluating financial records, and helping to strengthen internal controls.

This role is critical in promoting accountability and transparency within the organization.

Key Responsibilities:

● Plan and execute internal audits in line with the annual audit plan.

● Evaluate financial and operational processes to identify risks, weaknesses, and

inefficiencies.

● Review accounting records, reports, and systems for accuracy and compliance with

applicable standards and regulations.

● Recommend improvements to internal controls, systems, and processes.

● Prepare detailed audit reports and present findings to management.

● Ensure adherence to internal policies, procedures, and relevant tax or financial regulations.

● Collaborate with cross-functional teams to ensure the implementation of audit

recommendations.

● Monitor compliance with ICAN/CITN standards and financial best practices.

● Follow up on previous audits to ensure that recommendations have been implemented.

Qualifications & Requirements:

● HND or B.Sc. in Accounting, Finance, or related field.

● ICAN or CITN certification is mandatory.

● Minimum of 3–5 years of relevant work experience in internal or external audit.

● Strong knowledge of accounting principles, tax laws, and audit procedures.

● Excellent analytical, communication, and report-writing skills.

● Proficient in Microsoft Office Suite, especially Excel; experience with accounting software is

an added advantage.

● High level of integrity, professionalism, and attention to detail.

Role Overview

The Accountant will play a critical role in managing the company's financial records, ensuring

compliance with statutory requirements, supporting business decision-making, and

safeguarding assets. The role requires strong accounting expertise, attention to detail, and

experience within the oil & gas/energy or FMCG space.

Key Responsibilities

● Prepare, examine, and maintain accurate financial records, statements, and reports.

● Manage the company's general ledger, accounts payable, and receivables.

● Prepare monthly, quarterly, and annual financial statements.

● Monitor cash flow, bank reconciliations, and daily financial transactions.

● Support the preparation of budgets, forecasts, and variance analysis.

● Ensure compliance with all tax regulations (VAT, WHT, PAYE, CIT) and liaise with tax

authorities.

● Oversee stock and inventory accounting for LPG plants and retail outlets.

● Work with auditors during external and internal audits.

● Provide financial insights to management to support strategic decisions.

● Ensure adherence to company policies, internal controls, and regulatory requirements.

Qualifications & Requirements

● Bachelor's degree in Accounting, Finance, or related field.

● ACA/ACCA certification

● 3–5 years of experience in accounting, ideally within the oil & gas, manufacturing, or

FMCG sectors.

● Strong knowledge of IFRS and Nigerian tax laws.

● Proficiency in accounting software (e.g., Sage, QuickBooks, or ERP systems) and MS

Excel.

● Excellent analytical, organizational, and problem-solving skills.

● High level of integrity, accuracy, and attention to detail.

About Us

Lomacom Cleaning Services Ltd is a trusted provider of professional cleaning solutions, while Lomacom FarmBox Ltd delivers fresh, quality farm produce conveniently to our customers. Together, we are committed to delivering excellence, customer satisfaction, and innovative services that improve everyday living.

Role Overview

We are seeking a dynamic and results-driven Customer Service & Marketing Manager to lead our customer engagement efforts and drive brand visibility for both Lomacom Cleaning Services Ltd and Lomacom FarmBox Ltd. This role combines strong customer service leadership with creative marketing execution to ensure an excellent customer experience and sustainable business growth.

Key Responsibilities

Customer Service

• Oversee day-to-day customer service operations across both businesses.
• Develop and implement customer service policies, standards, and procedures.
• Handle escalated customer inquiries and resolve issues effectively.
• Train, mentor, and manage customer service representatives.
• Collect and analyze customer feedback to improve service delivery.

Marketing

• Design and execute marketing campaigns (online and offline) to build brand awareness and attract new clients.
• Manage social media platforms, website content, and online presence.
• Plan and implement promotional activities for Lomacom FarmBox's farm produce and Lomacom Cleaning's service packages.
• Monitor marketing performance metrics (engagement, leads, conversions) and adjust strategies accordingly.
• Develop partnerships with local communities, businesses, and influencers to expand reach.

Requirements

• Bachelor's degree in Marketing, Business Administration, Communications, or related field.
• Minimum of 3–5 years' experience in customer service and marketing management.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to plan and execute successful marketing campaigns.
• Experience managing social media and digital marketing tools.
• Problem-solving and conflict resolution skills.
• Ability to multitask and thrive in a fast-paced environment.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to shape customer and brand experience across two growing businesses.
• A collaborative and supportive work environment.
• Career development and growth opportunities.

How to Apply

Interested candidates should send their CV and a brief cover letter to with the subject line: Application – Customer Service & Marketing Manager.

Only shortlisted candidates will be contacted.

Lomacom Cleaning Services Ltd & Lomacom FarmBox Ltd are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From ₦50,000.00 per month

Job Summary

We are seeking a highly skilled and customer-oriented
Customer Care Representative
with
proficiency in German (minimum C1 level)
to provide exceptional support to our German-speaking customers. The ideal candidate will be responsible for handling inquiries, resolving issues, and ensuring a seamless customer experience across various communication channels.

Key Responsibilities

• Provide timely, accurate, and professional responses to customer inquiries via phone, email, chat, and other support platforms in
  German
  and
  English
  .
• Assist customers with product/service information, troubleshooting, order processing, billing, and technical support.
• Maintain a deep understanding of company products, services, policies, and procedures to deliver effective solutions.
• Escalate complex issues to the appropriate department while ensuring follow-up and resolution.
• Document all customer interactions accurately in the CRM system.
• Meet and exceed individual and team KPIs (response time, resolution rate, customer satisfaction scores, etc.).
• Identify customer needs, provide proactive solutions, and recommend improvements to enhance customer satisfaction.
• Collaborate with cross-functional teams (sales, operations, IT, etc.) to ensure a smooth customer journey.
• Translate documents, FAQs, or communication materials from English to German when required.

Requirements

• Fluency in German (minimum C1 level, written and spoken)
  and strong proficiency in English.
• Proven experience in customer service, call center, or client-facing role (B2B/B2C).
• Excellent communication, problem-solving, and active listening skills.
• Ability to remain calm, empathetic, and professional under pressure.
• Strong organizational skills with the ability to multitask and prioritize.
• Proficiency in CRM systems, ticketing platforms, and Microsoft Office Suite.
• Willingness to work in shifts, weekends, or holidays if required.

We're Hiring: Customer Service & Social Media Manager

Are you passionate about creating exceptional customer experiences and building vibrant online communities? We're looking for a dynamic individual to join us in a dual role that blends empathy, creativity, and digital savvy.

Role Overview

As our Customer Service & Social Media Manager, you'll be the voice of our brand — online and off. You'll handle customer inquiries with care and professionalism, while also managing our social media presence to engage, inform, and inspire.

Responsibilities

· Respond to customer inquiries via email, phone, and social media

· Resolve complaints and escalate issues when needed

· Create and schedule engaging content across platforms (Instagram, Facebook, X, LinkedIn)

· Monitor and respond to comments, messages, and mentions

· Track analytics and prepare monthly performance reports

· Maintain a consistent brand voice and tone

· Spot trends and opportunities for viral or topical content

Requirements

· Excellent written and verbal communication skills

· Strong understanding of social media platforms and trends

· Customer-focused mindset with problem-solving abilities

· Experience with tools like Slack, Canva, and
Microsoft Office suite

· Ability to multitask and stay organized under pressure

Bonus Skills

· 1–3 years in customer service or social media roles

· Familiarity with CRM systems (e.g., Zoho, HubSpot)

· Basic graphic design or video editing skills

Work Environment

We offer a collaborative team culture, opportunities for growth, and flexible work options.

Salary: ₦120-150k (negotiable based on experience)

Additional performance bonuses may apply

Interested?
 Send your CV and a short cover letter to  with the subject line "Customer Service & Social Media Manager Application."

Customer Service & Admin Personnel

Location:
Oniru, Victoria Island, Lagos

Salary:
₦120,000/month

We are seeking a
Customer Service & Admin Personnel
to join our team and support the daily operations of two growing lifestyle brands under the same management. The ideal candidate is organised, proactive, and passionate about delivering excellent customer experiences while ensuring smooth administrative operations.

Key Responsibilities

• Receive and manage customer inquiries, calls, and orders with professionalism and warmth.
• Maintain accurate inventory and stock records.
• Handle day-to-day administrative duties, including documentation and reporting.
• Coordinate order processing, dispatch, and follow-ups.
• Support management with operational and organisational tasks.
• Maintain effective communication across departments and with customers.

Requirements

• Minimum of HND/Bachelor's degree in Business Administration or related field.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Must be conversant with
  Microsoft Office tools
  (Excel, Word, Outlook).
• Previous experience in
  customer service, retail operations, or administration
  is an advantage.
• Ability to work independently and pay attention to details.

Benefits

• Competitive salary of ₦120,000 per month.
• Opportunity to grow with dynamic lifestyle brands.
• Friendly and supportive work environment.

How to Apply:

Send your CV and a short cover letter to
()
with the subject line
"Customer Service & Admin Personnel Application."

Job Summary

Our client, a leading fintech company is currently in need of a Customer Service & Admin Specialist. The Customer Service & Admin Specialist ensures client satisfaction and long-term engagement with our fintech products and services. This role involves resolving customer issues efficiently, reducing churn, and implementing retention strategies that build loyalty and trust within a highly regulated financial environment.

Key Responsibilities

Customer Service:

• Respond promptly to customer inquiries via phone, email, live chat, and in-app messaging.
• Troubleshoot account issues, payment concerns, and transaction errors in compliance with security and privacy regulations.
• Update and publish exchange rates across customer touchpoints (system, website and mobile app) to ensure accuracy and transparency.
• Maintain accurate, detailed records of all customer interactions in the CRM system.
• Collaborate with Compliance, Product, and Tech teams to resolve complex issues.

Customer Retention:

• Monitor user activity to identify at-risk customers and proactively implement engagement strategies.
• Execute retention campaigns, loyalty programs, and personalized outreach to high-value customers.
• Collect and analyze customer feedback to improve product experience and reduce churn.
• Prepare monthly retention reports for leadership, including churn trends and customer satisfaction metrics.

Admin Portal & Task Management:

• Manage customer accounts and records within the admin portal, ensuring accuracy and compliance.
• Oversee updates to customer profiles, account status, and verification documents.
• Monitor and resolve flagged transactions or suspicious activities through the admin system.
• Generate and review system reports for performance, compliance, and retention metrics.
• Collaborate with the product and tech teams to escalate and resolve portal-related issues.
• Ensure timely execution of assigned administrative tasks and follow established workflows.

Regulatory & Security Compliance:

• Ensure all customer interactions comply with AML/KYC, privacy laws, and company security policies.
• Report suspicious activity to the compliance team as required.

Engagement & Relationship Building:

• Build trust with customers through transparent communication and education about fintech products.
• Promote new features, updates, and financial literacy resources to increase product adoption.
• Encourage advocacy through referrals, testimonials, and reviews.

Tools & Technology:

• CRM Platforms: Salesforce, HubSpot, or Zendesk.
• Customer Support Tools: Intercom, Freshdesk, or LiveChat.
• Analytics & Reporting: Google Analytics, Tableau, or Power BI.
• Fintech Systems: Payment gateways, transaction monitoring tools, and fraud detection software.
• Collaboration Tools: Slack, Microsoft Teams, and Asana or Trello for task management.

Qualifications

Education & Experience:

• Post-secondary education in Business, Finance, Communications, or a related field.
• 2+ years of experience in customer service, account management, or retention roles within fintech, banking, or financial services.

Skills:

• Strong understanding of financial regulations and compliance (AML, KYC, PCI-DSS).
• Excellent communication and interpersonal skills.
• Analytical mindset for interpreting customer behavior and retention metrics.
• Proficiency in CRM systems and customer engagement platforms.
• Ability to remain calm under pressure and handle sensitive financial information with integrity.

Key Competencies

• Customer-centric with a deep understanding of the fintech landscape.
• Empathetic and solution-driven approach to problem-solving.
• High attention to detail and commitment to compliance.
• Adaptable to a fast-paced, tech-driven environment

Job Type: Full-time