393 Customersupport jobs in Nigeria

VACANCY VACANCY VACANCY

COMPANY: Snappy Credit limited is a Fintech company that provides quick loans to customers via an online process

Job Location: IKEJA

Job Title : Client Support & Recovery Office

.Company Benefits

1. Basic salary: 60k

2. Bonus: daily bonus, weekly bonus, (up to 15k)

3. Phone compensation ( Airtime & data)

4. Skills training within one week of joining the company and transportation subsidies.

5. Permission to work from home (return to office for skills training if not performing well)

6. Salary increased in three months and again in six months.

7. Year-end bonus for good performance every year.

Employment Type: Full-time

RESPONSIBILITY:

• Serve as the first point of contact for clients with account or repayment concerns.
• Monitor customer loan accounts and identify overdue or at-risk repayments.
• Reach out to clients to remind, guide, and support them with repayment options.
• Negotiate realistic repayment schedules and offer restructuring support where necessary.
• Educate clients on financial discipline, credit implications, and available company services.
• Maintain accurate records of all client communications and repayment agreements.
• Collaborate with internal teams (credit, finance, customer care) to resolve account challenges.
• Prepare reports on recovery performance, client feedback, and repayment progress.
• Build long-term trust with clients by balancing recovery efforts with empathy and support.

REQUIREMENTS:

• Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 - 1 years work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong communication, negotiation, and interpersonal skills.
• Ability to engage with clients in a professional, respectful, and empathetic manner.
• Knowledge of credit management, repayment processes, and loan products.
• Good record-keeping, organizational, and reporting skills.
• Proficiency in Microsoft Office (especially Excel & Word).
• Problem-solving skills and ability to work independently.
• Must have Smart Phone.(Android or iPhone)Method of Application:

Interested and qualified candidates should send their CV using the Job on WhatsApp and a copy

to:

using the Job Title as the subject of the email.

Job Types: Full-time, Permanent, New grad

*Budget Plus Nigeria is Recruiting*

We are seeking qualified, passionate, and driven individuals to join our growing team.

Applications are now open for the following roles:

Client Support Officer (CSO)

*Locations:* Ramat Park, Benin City (2 position)

*Employment Type:* Full-time

*Application Deadline:* September 5th, 2025

*Job Overview*

As a Client Support Officer at Budget Plus, you will play a vital role in driving client engagement, managing loans, and ensuring customer satisfaction. You'll be instrumental in supporting branch operations and growing our customer base.

*Responsibilities*

1. Develop strategies to acquire clients from target communities

2. Manage loan application processes, documentation, and disbursements

3. Monitor repayments and manage loan delinquency

4. Build and maintain strong customer relationships

5. Prepare weekly/monthly reports for supervisors

6. Support budget tracking and administrative duties

7. Attend Zonal Business Meetings quarterly

8. Maintain accurate client records and handle customer support

*Requirements*

* HND/BSc in Business Administration, Operations Management, Finance, or related field

* 0–2 years of experience (NYSC completers or fresh graduates may apply)

* Excellent communication and interpersonal skills

Job Type: Full-time

Pay: ₦70, ₦75,000.00 per month

Application Question(s):

• Are you comfortable commuting to the job location? it's at Ramat Park, Benin City

Job Title: Client Support Executive

Location: Victoria Island, Lagos (On-site)

Employment Type: Full-Time

Reports To: Head of Operations

Salary: ₦250,000/month

Company: Emerging Homeland Development LTD

Emerging Homeland Developments Limited is actively building off-plan residential estates in Lagos. We're looking for a no-excuses Proactive Client Support Manager for this roleRole Overview

The Client Support Executive will act as the first point of contact for clients, providing support, resolving issues, and ensuring a smooth customer experience.

Key Responsibilities

• Manage client communication (calls, emails, messages).
• Proactively resolve inquiries, complaints, and service issues.
• Maintain client records and ensure proper documentation.
• Work closely with operations, marketing, and legal to ensure service delivery.
• Follow up with clients to ensure satisfaction and repeat engagement.
• Provide feedback and insights to improve customer experience.

Requirements

• Bachelor's degree in any related field.
• 3 years of customer service or client support experience.
• Excellent communication, problem-solving, and interpersonal skills.
• Tech-savvy and detail-oriented with proactive mindset.

What We Offer

• Structured growth path + career development.
• HMO and performance incentives.

How to Apply

Please send your CV and cover letter to

Job Type: Full-time

Pay: From ₦250,000.00 per month

Lagos Full Time

Shipping & Logistics NGN 75, ,000

We are seeking a proactive, dependable, and energetic Business & Client Support Associate, preferably an NYSC corps member, to support the CEO in managing the day-to-day operations of our transport and logistics business.

• Minimum Qualification : Degree
• Experience Level : No Experience
• Experience Length : No Experience/Less than 1 year

Responsibilities:

• With overseeing supervised drivers and coordinating schedules.
• Engaging directly with clients, ensuring high-quality service delivery.
• Developing and implementing fresh ideas to grow and enhance our services.
• Managing and growing the company's social media presence.
• with administrative and operational tasks to ensure smooth logistics operations.

Requirements:

• Bachelor's degree in any field; a first degree in Transport Management is an added advantage but not mandatory.
• Recent graduate currently serving or eligible for NYSC
• Dependable go-getter attitude with strong initiative
• Strong communication (writing and speaking), organizational, and problem-solving skills
• Ability to manage client relationships effectively
• Basic knowledge of transport logistics fleet management or event logistics
• Proficiency in social media and basic digital marketing tools
• Practicing Christian
• Must reside in or be able to stay around Ogba Opic or Ojodu

Join our dedicated D5 Render Support team and become the trusted liaison between our product and our users

【Job Description】

1. Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems

2. Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups

3. Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render

4. Proactively learn and understand the features and underlying principles of the D5 Render

5. Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

【Job Requirements】

1. Majors in architectural design, landscape architecture, environmental art, interior design, or other design-related fields

2. Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success

3. Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software

4. Excellent communication skills and customer service mindset to provide high-quality support

5. Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

6. Bonus: prior work or internship experience in design firms

Note: Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

Job Description

Cobweb Telecommunication Ltd is seeking a
Technical Support Officer
to provide first-level IT support for our staff and clients. The ideal candidate should have a strong understanding of computer systems, networks, and basic troubleshooting skills. You will be the first point of contact for technical issues, ensuring smooth operations and excellent user experience.

Key Responsibilities

• Respond to user inquiries via phone, email, chat, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Install, configure, and maintain computer systems and applications.
• Manage user accounts, passwords, and access permissions.
• Support internet connectivity, routers, and Wi-Fi setup.
• Perform system updates, antivirus management, and security checks.
• Provide remote support using remote desktop tools.
• Document issues and solutions for knowledge base reference.
• Escalate complex problems to higher-level IT staff when necessary.
• Assist in IT projects such as system upgrades or software rollouts.

Requirements

• ND/HND/BSc in Computer Science, IT, or a related field (or relevant experience).
• Basic knowledge of Windows, Linux, or macOS operating systems.
• Understanding of networking concepts (IP, DNS, DHCP, LAN/Wi-Fi).
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Previous experience in a helpdesk or IT support role is an advantage.

What We Offer

• ₦300,000 monthly salary.
• Training and career growth opportunities.
• Supportive and collaborative work environment.
• Exposure to modern IT systems and solutions.

Apply now and grow your career with us.

#Hiring #TechnicalSupport #ITJobs #JobsInNigeria #YenagoaJobs #CobwebTelecom

Vacancy: Client & Operations Support Administrator (Full-Time, Remote)

Hours: 8:00am – 5:00pm (Monday–Friday) – with flexibility for additional hours if operational needs require.

Location: Fully Remote

Reports to: Operations Manager / Director

About Us

Global Lifelines Cleaning Services is a rapidly growing commercial and domestic cleaning company operating across the North West. We pride ourselves on professionalism, reliability, and delivering exceptional client service. As we expand, we are seeking a reliable and organised Back Office Support professional to join our team remotely.

Role Overview

This role is central to ensuring smooth daily operations. You will be responsible for supporting field operatives, coordinating work schedules (ROTA management), assisting with administration, and maintaining strong communication with clients.

Key Responsibilities

• Manage daily ROTA schedules for field cleaning operatives, ensuring coverage across all sites.
• Act as the first point of support for operatives – handling queries, shift changes, and reporting issues.
• Provide administrative support including updating databases, reports, and compliance records.
• Assist with client communication, ensuring updates and feedback are recorded and handled professionally.
• Liaise with management to support contract requirements and ad hoc operational tasks.
• Escalate urgent matters quickly to ensure smooth service delivery.
• Support the HR/Admin function with document management (staff records, absence logs, timesheets).

Requirements

• Strong organisational skills with the ability to manage multiple tasks.
• Excellent written and verbal communication skills.
• Confident using MS Office, Google Workspace, or similar tools.
• Prior experience in administration, rota/scheduling, or facilities/cleaning services support desirable but not essential.
• Ability to work independently with minimal supervision.
• Flexibility to work additional hours during peak operational demands.

What We Offer

• Fully remote position – work from home.
• Full-time role with scope for career progression.
• Opportunity to be part of a fast-growing, professional cleaning services company.
• Supportive management and training provided.

Job Type: Full-time

Pay: Up to ₦2,500,000.00 per year

Education:

• Undergraduate (Preferred)

Today

L

Rest of Nigeria (Nationwide)

Confidential

• Minimum Qualification :

Job Overview

The Technical Support role is integral to maintaining and enhancing customer satisfaction by providing technical assistance and problem-solving solutions. As a junior-level team member, this position serves as the first point of contact for clients experiencing technical difficulties. By effectively addressing and resolving issues, you help ensure smooth operations, enhance user experiences, and promote the company's commitment to exemplary service. This position plays a crucial role within the company by acting as a bridge between customers and the product development team. By understanding and articulating customer challenges, you will contribute to the continuous improvement of products and services. The role fosters collaboration with various departments, ensuring customer feedback is addressed promptly and innovation is embraced in problem resolution.

Key Responsibilities

• Respond to customer inquiries and technical issues via phone, email, or chat.
• Diagnose and troubleshoot software and hardware problems, providing solutions where possible.
• Document technical issues and resolutions in the company's support system.
• Work closely with senior technical staff for complex problem resolution and escalation.
  Provide clear, concise technical guidance and support to improve the user's experience.

Required Qualifications

• Associate degree or equivalent experience in Information Technology, Computer Science, or related field.
  Basic understanding of computer systems, networks, and software applications.

Desired Skills

• Strong communication and interpersonal skills.
• Basic scripting or programming knowledge.
  Experience with helpdesk software or ticketing systems.

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Business Development Executive | Bedford, Nova Scotia

Innovasea | Aquatic Solutions Built for Life

Ready to join a passionate team committed to a more sustainable future? Innovasea (pronounced In-no-va-see) is at the forefront of revolutionizing aquaculture solutions and advancing the science of fish tracking. We provide complete end-to-end solutions to improve sustainable fish farming and better understand and preserve our marine and freshwater habitats.

When you work at Innovasea, you join a group of over 275 employees committed to our values of authenticity, collaboration, commitment, innovation and stewardship. As a member of the team, you'll have the opportunity to be part of an organization relentlessly committed to building a better tomorrow.

About the role

We are seeking a full time Technical Support Specialist for Innovasea's Chilean operations, located in Puerta Varas, Chile. The ideal candidate will be a problem solver, hands-on professional who is a self-starter and enjoys tackling challenges that occur on working fish farms. The position requires skills and experience in technology development, maintenance and a strong understanding of business operations. Candidates must be able to work with occasional ambiguity, but also possesses the ability to work closely with customers and suppliers to identify and repair equipment, both remotely and on-site.

Reporting to the Managing Director, the Technical Support Specialist will be responsible for remote and on-site support of equipment sold by Innovasea.

Key Responsibilities

• Maintain ongoing client relationships and engage in relationship-building tasks.
• Conducting technical and market research.
• Managing company and client technical expectations ensuring customer satisfaction.
• Writing technical business proposals.
• Support product development and manage/support market introduction.
• Preparing technical presentations and reports when needed.
• Support regional office growth strategies and plans.
• Performing equipment data analysis and oversee equipment performance efficiency.
• Collaborate with sales teams and departments, as well as incorporating customer feedback.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Oversee performance metrics.
• Conduct site visits to assess equipment and service performance.
• Managing software and hardware installations and upgrades.

What We're Looking For

• Bachelor's in engineering or relevant field required for this role.
• Experience in customer support and in technical management, preferably related to the aquaculture industry.
• Experience/ knowledge of salmon husbandry and field sampling/biomass estimation preferred.
• Proficiency in MS Office, Data analysis (e.g. Power BI) and CRM software (e.g. Salesforce). Ability to prepare reports.
• Customer success skills.
• Experience in collaborating with sales teams and customers.
• Ability to diagnose faults, oversee customer success, user-testing, and implement required changes.
• Proficiency in English.
• Industry knowledge.
• Communication, time management and planning skills.

Education

• Bachelor's degree in engineering or relevant field required for this role.

Innovasea is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.