8 Business Operations jobs in Nigeria
Business Operations Officer
Posted 21 days ago
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Job Description
As we transition our structure, we are hiring a Business Operations Officer to take on a wider leadership role, overseeing the company’s core teams (including operations), providing strategic direction, and driving execution across the board. br>
This role is ideal for someone with strong operations experience but who is also ready to wear multiple hats; team leadership, problem-solving, team performance, and business growth.
You will work closely with team leads across departments and ensure the company runs like a well-oiled machine.
Key Responsibilities
1. Oversee company-wide operations, including logistics, fulfillment, customer support, and partner/rider management.
2. Supervise the fulfillment and operations team and support the warehouse and inventory team.
3. Coordinate and improve operational workflows (dispatching, order processing, issue resolution).
4. Co-design and implement SOPs across departments.
5. Monitor daily, weekly, and monthly performance metrics.
6. Lead weekly performance reviews and track progress against KPIs.
7. Step in during peak or crisis periods to provide hands-on support.
8. Manage relationships with riders and key stakeholders.
9. Report directly to company leadership on strategy, growth, and operations.
What We’re Looking For < r>1. A seasoned operations or general manager with 3–5 years experience (logistics, retail, tech, or FMCG background is a plus). < r>2. Strong people management skills; you can lead, coach, and hold a team accountable.
3. Ability to think strategically but still execute tactically when needed.
4. Excellent written and spoken communication.
5. Proven experience designing or improving operational systems/SOPs.
6. Someone committed to excellence, ownership, and results.
Applications will be reviewed on a rolling basis; we encourage early applications!
Project Management Officer
Posted 16 days ago
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Job Description
br>Develop and implement project management methodologies, standards, and best practices.
Define and enforce project governance structures to ensure consistency and compliance.
Establish project tracking frameworks, templates, and documentation standards.
Ensure alignment of all projects with the ISP’s strategic goals. < r>
Project Planning & Execution:
Oversee the end-to-end lifecycle of ISP infrastructure and service deployment projects.
Monitor project timelines, resources, and risks to ensure smooth execution.
Work closely with cross-functional teams including Network Operations, Engineering, Sales, and Customer Support.
Conduct project risk assessments and develop mitigation strategies.
Drive adherence to Service Level Agreements (SLAs) and quality standards.
Resource & Stakeholder Management:
Coordinate resources across multiple projects and ensure efficient allocation of technical, financial, and human resources.
Engage with vendors, contractors, and third-party service providers to ensure timely project delivery.
Act as the liaison between technical and non-technical stakeholders, ensuring clear communication and expectations.
Organize and lead project status meetings, reporting progress to senior management.
Performance Monitoring & Reporting:
Develop performance metrics for evaluating project success.
Track and report project performance, identifying trends and areas for improvement.
Generate and present weekly, monthly, and quarterly reports on project statuses and risks.
Conduct post-project reviews and document lessons learned.
Requirements:
HND in Project Management, Engineering, Telecommunications, Computer Science, or a related field.
Project Management certifications (e.g., PMP, PRINCE2, Agile Certified Practitioner) are an advantage.
ITIL certification is a plus
Project Management Lead
Posted 25 days ago
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Job Description
Industry: Cyber Security br>Location: Lagos, Nigeria
Job Type: Full Time (Hybrid)
As the Project Management Lead, you will oversee the development and execution of investment strategies, manage portfolio construction, and ensure risk mitigation and compliance within a dynamic cybersecurity operation. You will also foster client relationships, mentor a team of analysts, and deliver performance insights that drive continuous improvement and business growth.
1. Investment Strategy and Decision-Making:
Develops and implements investment strategies aligned with the organization's financial goals and risk tolerance.
Conducts thorough research and analysis of market trends, economic conditions, and investment opportunities.
Makes informed decisions on buying, selling, and holding securities to optimize portfolio performance.
2. Portfolio Construction and Management:
Constructs diversified investment portfolios that align with clients' risk profiles and investment objectives.
Monitors and rebalances portfolios regularly to maintain desired asset allocation and risk levels.
Implements hedging strategies to mitigate potential losses and enhance overall portfolio performance.
3. Risk Management and Compliance:
Identifies, assesses, and manages investment risks associated with the portfolio.
Ensures compliance with regulatory requirements, investment guidelines, and internal policies.
Develops and implements risk management strategies to protect the portfolio from potential market downturns.
4. Client Relationship Management:
Builds and maintains strong relationships with high-net-worth individuals, institutional investors, and other clients.
Provides personalized investment advice, financial planning, and wealth management services to clients.
Understands clients' financial needs, goals, and risk tolerance to tailor investment strategies accordingly.
5. Team Leadership and Collaboration:
Leads and manages a team of investment professionals, analysts, and traders.
Fosters a collaborative work environment and promotes teamwork to achieve shared investment goals.
Provides guidance, mentorship, and training to team members to enhance their skills and expertise.
6. Performance Evaluation and Reporting:
Regularly evaluates the performance of the investment portfolio against benchmarks and objectives.
Prepares and presents performance reports to clients, stakeholders, and senior management.
Analyzes performance data to identify areas for improvement and make necessary adjustments to the investment strategy.
Required Skills & Competencies
Deep knowledge of financial markets and investment tools
Strong analytical and problem-solving skills
Decision-making and strategic risk management
Proficiency in portfolio construction and optimization
Excellent interpersonal and communication skills
Performance monitoring and adaptive investment strategy
Understanding of the cybersecurity investment landscape
Resilience and emotional intelligence
Ability to lead teams and align with long-term business goals
Required Qualifications & Experience:
Minimum of 7-10 years in investment management or a related discipline.
Strong leadership, project management, and stakeholder engagement experience.
Strong analytical and problem-solving skills
Deep knowledge of financial markets and investment strategies
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong leadership and decision-making skills
Ability to manage risk and stay up to date on industry trends
Decision Making and Risk Management
Leadership and Communication
Analytical and problem-solving skills
Adaptability and continuous Learning
Emotional Intelligence, Stress Management, and Resilience
Head, Operations & Business Development (HMO)
Posted 245 days ago
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Job Description
Duties and Responsibilities
Strategically drive the marketing activities of the Company to grow the volume of business in Lagos which can extend to Ogun State based on the closeness of the two states. This responsibility is target driven and the holder must be a goal getter
The strategic marketing should focus on the Organized Private Sector with attention on big organizations with branches across the nation. Same marketing approach should be deployed towards the operators in the informal sector as the bulk of Nigerians are in this sector
Manage and ensure the sustenance of good relationship with the existing clients of the company
Should be committed loyal and determined to achieve and exceed set sales target for the company
Should be willing and always ready to lead the team in Lagos to interface and interact with the NHIA health care facilities that are working with the company.
Provide strategic leadership in office administration at the branch.
Be the first point of contact with business prospects/clients within the states.
Analyze business developments and monitoring market trends.
Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market the company’s health plans or services.
Negotiate contracts premiums with potential clients.
Ensure all reports daily, weekly, monthly, quarterly, etc. are prepared accurately and submitted as and when due.
EducationB.Sc./HND in Marketing or any related field from a recognized tertiary institution
Acquisition or possession of additional qualifications like MBA will be an added advantage.
Possession of other related Certificate Courses will also be an added advantage
ExperienceMinimum of 5 years hands on experience in strategic marketing with verifiable track records.
Must be target driven and result oriented
Must have good communication and negotiation skills
Must be able to create and handle power point presentations excellently
Proven track records of successful Marketing Operations
Method of Application (email option) Interested and qualified candidates should send their CVs to using HBD-UTH-24 as subject of the mail.Internal Auditor (Business Process and Operations)
Posted 25 days ago
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Job Description
Job Title: Risk, Audit & Compliance Officer br>Location: Lagos
Job Summary:
We are seeking an experienced Operational Auditor to join our team. The successful candidate will be responsible for assessing the effectiveness and compliance of our operational processes, identifying areas for improvement, and developing strategic plans to enhance productivity and performance.
Key Responsibilities:
1. Audit Planning and Implementation
- Plan, implement, and oversee operational audits in accordance with audit plans and company policies.
- Monitor and ensure departmental SOPs are followed and implemented.
2. Audit Findings and Reporting
- Document audit findings and create detailed reports for management review.
- Identify operational risks and propose mitigation strategies.
3. Process Improvement
- Analyze business processes and recommend improvements.
- Monitor and ensure compliance with established internal control procedures.
4. Risk Management
- Monitor delivery and dispatch of consignments in conformity with approved internal processes and policies.
- Identify and assess operational risks, and propose mitigation strategies.
5. Communication and Follow-up
- Communicate with departments to ensure full understanding of non-compliance issues and business risks.
- Conduct follow-up audits to monitor management's interventions.
6. Professional Development
- Engage in continuous knowledge development regarding sector rules, regulations, best practices, tools, techniques, and performance standards.
Qualifications:
- Proven work experience as an Operational Auditor, Internal Auditor, or similar role.
- Strong understanding of auditing principles and methodologies.
- Knowledge of industry legal and regulatory guidelines.
- Excellent analytical, problem-solving, and strategic thinking skills.
- Strong proficiency in computer skills.
- High attention to detail and excellent organizational skills.
- BS degree in a numerate discipline.
- Certificate in Information Systems Auditor (CISA) is a plus.
Head, Business Development and Office Operations (HMO) - Lagos and Ogun states
Posted 362 days ago
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Job Description
Strategy and Business Development Lead
Posted 4 days ago
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Job Description
Reports to: Managing Director/CEO br>Industry: Investment
Location: Lagos State, Nigeria
Job Type: Full-Time (On-site)
Budget: Open to Negotiation
As a Strategy and Business Development Lead, you will be responsible for driving the strategic growth and expansion of the business, with a strong emphasis on international partnerships and alignment with global development frameworks. This position entails developing and implementing strategic initiatives, identifying new business opportunities, fostering partnerships with international donors and development finance institutions, and enhancing the bank's market presence. The ideal candidate will be a visionary leader with a deep understanding of the microfinance sector, a strong business acumen, a passion for financial inclusion, and experience in navigating international funding landscapes.
1. Strategic Planning and Execution:
Develop and implement the bank’s strategic plan, aligning with its mission, vision, and international best practices. < r>Conduct market research and competitive analysis to identify growth opportunities and potential threats, including those related to international funding and partnerships.
Formulate and monitor key performance indicators (KPIs) to track the progress of strategic initiatives and alignment with international frameworks.
Provide strategic insights and recommendations to the management team and the Board of Directors, considering global trends and funding opportunities.
Drive the development of new products and services that align with national and international development goals.
2. Business Development and Partnerships (with International Focus):
Identify and pursue new business opportunities, including strategic partnerships with international donors, development finance institutions (DFIs), and funding mechanisms.
Develop and maintain strong relationships with key stakeholders, including international partners, clients, and regulatory bodies.
Lead the development and execution of business development strategies to expand the bank’s client base and market share, leveraging international funding and resources. < r>Represent the organization at international industry events, conferences, and networking opportunities.
Explore and develop digital financial services and innovative delivery channels, with a focus on attracting international investment.
Strategic Positioning and Alignment:
Drive alignment with national and international frameworks on gender, sustainability, inclusion, and other relevant platforms (e.g., SDGs, Paris Agreement).
Develop and implement strategies to position the organization as a leader in sustainable and inclusive microfinance.
Identify and leverage funding opportunities related to gender equality, climate action, and social impact.
3. Market Analysis and Product Innovation:
Analyze market trends, customer needs, and competitive landscape, including international best practices, to identify opportunities for product and service innovation.
Lead the development and launch of new microfinance products and services tailored to the needs of low-income individuals and SMEs, with consideration for international funding criteria.
Evaluate the performance of existing products and services and recommend improvements, aligning with international standards.
Conduct feasibility studies and business case development for new ventures, including those involving international partnerships.
4. Performance Monitoring and Reporting:
Monitor and evaluate the performance of business development initiatives and strategic plans, including those related to international partnerships and funding.
Prepare regular reports on key performance indicators and strategic progress for the management team and the Board of Directors, with specific focus on international funding and impact.
Analyze financial data and market trends to identify areas for improvement and growth, including the impact of international investments.
Ensure compliance with regulatory requirements, internal policies, and international funding guidelines.
5. Team Leadership and Collaboration:
Lead and mentor the business development team, fostering a culture of innovation, high performance, and international collaboration.
Collaborate with other departments, including operations, credit, and finance, to ensure seamless execution of strategic initiatives and international partnerships.
Develop and maintain strong internal and external communication channels, including those with international partners.
Participate in the development and implementation of training programs for staff, focusing on international best practices and funding requirements.
Required Qualifications & Experience:
Bachelor’s degree in Business Administration, Finance, Economics, International Development, or a related field. An MBA or relevant master’s degree is highly desirable.
Proven track record of developing and implementing successful strategic initiatives, including those involving international stakeholders.
Strong understanding of the Nigerian microfinance landscape and the challenges faced by low-income individuals and SMEs, as well as international development frameworks.
Excellent analytical, problem-solving, and decision-making skills, with a global perspective.
Strong communication, presentation, and interpersonal skills, with the ability to engage with diverse international audiences.
Ability to work independently and as part of a team, in a multicultural environment.
Strong understanding of digital financial services, and how to apply them to the microfinance sector, including those funded by international donors.
Knowledge of regulatory compliance within the Nigerian financial sector and international funding guidelines.
Passion for financial inclusion and poverty alleviation, with a global vision.
Strong ethical values and integrity, aligned with international standards.
Results-oriented and proactive, with a focus on achieving sustainable impact.
Adaptable and resilient, with the ability to navigate complex international environments.
Ability to work in a fast-paced and dynamic environment, with a global mindset.
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