What Noc Jobs are in Nigeria?

Our client, a leading telecommunications infrastructure provider, is actively seeking a highly skilled and experienced Senior NOC Engineer to join their remote operations team. This role is integral to maintaining the health, performance, and availability of our client's extensive network infrastructure across Nigeria. As a remote-first position, you will leverage your expertise to proactively monitor, identify, and resolve network issues, ensuring seamless service delivery. You will be part of a collaborative and expert team, contributing to the stability and growth of critical communication services. This opportunity is perfect for a dedicated professional who thrives in a challenging, dynamic, and fully remote work environment, ensuring the backbone of telecommunications functions flawlessly.

• Proactively monitor network performance and availability using state-of-the-art monitoring tools.
• Diagnose and troubleshoot network incidents, outages, and performance degradations across various network layers.
• Respond to alerts, alarms, and customer-reported issues within defined service level agreements (SLAs).
• Perform root cause analysis (RCA) for recurring incidents and implement corrective actions.
• Manage network configurations and perform routine maintenance tasks on network devices.
• Collaborate with field operations, engineering, and customer support teams to resolve complex technical issues.
• Document network events, troubleshooting steps, and resolutions in the ticketing system.
• Contribute to the development and refinement of NOC procedures and best practices.
• Mentor and provide technical guidance to junior NOC engineers.
• Participate in on-call rotation for after-hours support.

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
• A minimum of 5 years of experience working in a Network Operations Center (NOC) environment, preferably in the telecommunications sector.
• Strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF), and switching concepts.
• Hands-on experience with network monitoring tools (e.g., SolarWinds, PRTG, Zabbix, Nagios).
• Familiarity with various network devices (routers, switches, firewalls) from vendors like Cisco, Juniper, and Huawei.
• Experience with incident management and ticketing systems (e.g., ServiceNow, Jira).
• Excellent analytical and problem-solving skills, with the ability to work under pressure.
• Strong communication and collaboration skills, essential for effective remote teamwork.
• Experience troubleshooting wireless technologies (e.g., LTE, 5G) is a plus.
• Relevant certifications such as CCNA, CompTIA Network+ are highly desirable.

• Competitive compensation package.
• Comprehensive health and wellness benefits.
• Generous annual leave and public holidays.
• Opportunities for continuous learning and professional certifications.
• Fully remote work setup with provided resources.
• Access to a collaborative and supportive team environment.
• Be part of a company driving digital transformation in Nigeria.
• Challenging and rewarding career in network operations.

Our client, a key player in the telecommunications infrastructure space, is looking for an experienced Network Operations Center (NOC) Supervisor to lead their remote monitoring and management team. This role is essential for ensuring the continuous availability and optimal performance of our client's network services. The supervisor will oversee daily NOC operations, manage incident response, and lead a team of skilled technicians in a fully remote setting. You will play a crucial role in maintaining network stability, proactively identifying and resolving issues, and implementing improvements to operational processes. This is an excellent opportunity for a seasoned NOC professional to take on leadership responsibilities within a growing organization that embraces remote work. We are seeking a candidate with strong leadership skills, a deep understanding of network monitoring tools, and a proven ability to manage critical incidents effectively. Your expertise will be vital in upholding the high standards of service our client provides to its customers throughout **Kaduna** and beyond.

• Supervise and manage the day-to-day operations of the Network Operations Center (NOC).
• Lead, mentor, and train a team of NOC technicians in a remote environment.
• Oversee incident management, ensuring timely and effective resolution of network outages and performance issues.
• Develop and implement NOC procedures and best practices for monitoring, troubleshooting, and reporting.
• Monitor network performance and infrastructure health using various monitoring tools.
• Coordinate with other departments, including engineering and field operations, to resolve complex issues.
• Manage shift schedules and ensure adequate staffing levels for 24/7 coverage.
• Generate performance reports and analyze trends to identify areas for improvement.
• Ensure compliance with service level agreements (SLAs).

• Bachelor's degree in Information Technology, Computer Science, or a related field; relevant industry certifications (e.g., CompTIA Network+, CCNA) are highly valued.
• Minimum of 5 years of experience in a NOC environment, with at least 2 years in a supervisory or lead role.
• In-depth knowledge of network monitoring tools (e.g., SolarWinds, Zabbix, Nagios).
• Strong understanding of networking concepts, protocols (TCP/IP, BGP, OSPF), and network hardware.
• Proven experience in incident management and problem resolution.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage and motivate a remote team effectively.
• Strong analytical and decision-making abilities.
• Experience working in a telecommunications or ISP environment is preferred.

Our client offers a competitive salary, comprehensive health benefits, and opportunities for professional development. As a remote supervisor, you will enjoy significant autonomy and flexibility. This role provides a challenging yet rewarding opportunity to lead a critical function within a leading telecommunications company, impacting services across **Kaduna**. We are committed to fostering a supportive remote work culture and offer avenues for career advancement. Join a team dedicated to operational excellence and cutting-edge technology.

• Monitor network performance and availability using a variety of NOC tools and systems.
• Detect, diagnose, and report network faults, performance issues, and security incidents.
• Initiate and manage incident tickets, ensuring timely resolution within service level agreements (SLAs).
• Escalate critical issues to appropriate engineering or support teams according to defined procedures.
• Communicate network status and incident updates to internal stakeholders and management.
• Perform regular health checks and proactive maintenance on network devices and systems.
• Analyze network traffic patterns and identify potential bottlenecks or performance degradation.
• Contribute to the development and refinement of NOC operational procedures and documentation.
• Participate in shift work, including nights and weekends, as required by the NOC schedule.
• Collaborate effectively with cross-functional teams to resolve complex network challenges.

• Associate's degree or Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field, or equivalent work experience.
• Minimum of 2 years of experience working in a Network Operations Center (NOC) or similar IT support environment.
• Proficiency with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix, PRTG).
• Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing, and switching.
• Experience with incident management and ticketing systems (e.g., ServiceNow, Jira).
• Excellent analytical and problem-solving skills.
• Strong communication skills, both written and verbal, with the ability to clearly articulate technical issues.
• Ability to work independently and as part of a remote team, demonstrating strong self-discipline.
• Willingness to work flexible hours, including shift work and on-call responsibilities.
• Knowledge of telecommunications infrastructure and services is a plus.

• Monitor network performance using advanced monitoring tools and systems.
• Identify, diagnose, and troubleshoot network and system issues, escalating as necessary.
• Respond to network alerts and incidents in a timely and efficient manner.
• Document all network incidents, actions taken, and resolutions.
• Collaborate with other technical teams to resolve complex network problems.
• Perform routine system checks and preventative maintenance tasks.
• Assist in the implementation of network changes and upgrades.
• Contribute to the continuous improvement of NOC procedures and tools.
• Ensure adherence to established service level agreements (SLAs).
• Participate in on-call rotation as required.

• Associate's degree or Bachelor's degree in Computer Science, Information Technology, or a related field; relevant certifications are a plus.
• 1-3 years of experience in a network monitoring or NOC environment.
• Familiarity with network monitoring tools (e.g., Zabbix, SolarWinds, PRTG).
• Basic understanding of TCP/IP, DNS, DHCP, routing, and switching concepts.
• Experience with ticketing systems for incident management.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work in a shift-based environment, including nights and weekends.
• Proactive attitude and ability to work independently with minimal supervision.
• Experience in the Benin City region or proximity is beneficial.

• Monitor network performance and availability using NOC tools and systems.
• Identify, diagnose, and resolve network faults and incidents in a timely manner.
• Perform root cause analysis for network outages and service degradations.
• Respond to network alarms and alerts, taking appropriate action to restore services.
• Collaborate with field technicians and other engineering teams to resolve complex issues.
• Implement network changes and configurations following established procedures.
• Maintain accurate network documentation, including incident logs and network diagrams.
• Participate in shift rotations to provide 24/7 network monitoring and support.
• Contribute to the continuous improvement of NOC processes and tools.

• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field.
• Minimum of 3 years of experience working in a Telecoms Network Operations Center (NOC) or similar network monitoring role.
• Strong knowledge of network protocols (TCP/IP, BGP, OSPF, MPLS) and network devices (routers, switches, firewalls).
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Familiarity with troubleshooting techniques for IP networks and telecommunications systems.
• Ability to work effectively in a **Hybrid** environment, balancing on-site requirements in **Gombe, Gombe, NG** with potential remote duties.
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.
• Willingness to work rotating shifts, including nights and weekends, as part of a 24/7 operations team.

• Monitor network performance, availability, and security using state-of-the-art NOC tools.
• Identify, diagnose, and resolve network incidents and outages in a timely manner.
• Escalate complex issues to appropriate engineering teams and follow up to ensure resolution.
• Respond to alerts and alarms, documenting all actions taken.
• Perform routine network checks and preventative maintenance tasks.
• Maintain accurate documentation of network configurations, procedures, and incident logs.
• Communicate network status and outage information to relevant stakeholders and management.
• Collaborate with cross-functional teams to implement network changes and upgrades.
• Participate in rotating shifts to provide 24/7 network monitoring coverage.
• Contribute to the continuous improvement of NOC processes and tools.

• High school diploma or equivalent; a degree or certification in IT, Telecommunications, or a related field is a strong advantage.
• Minimum of 2 years of experience working in a Telecommunications Network Operations Center (NOC) or similar IT support role.
• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Understanding of network protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and network devices (routers, switches, firewalls).
• Experience with troubleshooting common network issues.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to clearly articulate technical issues.
• Ability to work independently and effectively manage time in a remote environment.
• Willingness to work flexible shifts, including nights, weekends, and holidays, as required for 24/7 coverage.
• Proactive approach to identifying and resolving potential issues.

• Proactively monitor the company's network infrastructure 24/7 using advanced NOC tools and platforms.
• Detect, diagnose, and resolve network incidents and outages in a timely and efficient manner.
• Escalate complex technical issues to appropriate engineering teams, providing clear and concise documentation.
• Respond to alerts and notifications, following established procedures for incident management and resolution.
• Perform root cause analysis for recurring network problems and contribute to preventative measures.
• Maintain accurate logs of all network events, actions taken, and resolutions.
• Collaborate effectively with Tier 2/3 support teams and other IT departments.
• Contribute to the continuous improvement of NOC processes and procedures.
• Generate regular reports on network performance, availability, and incident trends.

• Bachelor's degree in Computer Science, Information Technology, Networking, or a related field, or equivalent practical experience.
• Minimum of 2-3 years of experience working in a Network Operations Center (NOC) environment or a similar IT support role.
• Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF), and switching concepts.
• Proficiency in using network monitoring software (e.g., SolarWinds, PRTG, Zabbix) and ticketing systems.
• Familiarity with troubleshooting network connectivity, performance issues, and outages.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong verbal and written communication skills, essential for remote collaboration.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with scripting languages (e.g., Python, Bash) is a plus.

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive salary package.
• Comprehensive health and wellness benefits.
• Opportunities for professional certifications and advanced training.
• Access to cutting-edge network monitoring technologies.
• Supportive and collaborative remote team environment.
• Contribution to critical infrastructure maintenance.
• Paid time off and holidays.

Our client, a premier telecommunications network operator, is actively seeking a dedicated Remote Network Operations Center (NOC) Engineer . This position is fully remote, enabling you to monitor, manage, and maintain our client's critical network infrastructure from your home office. You will play a vital role in ensuring network uptime, performance, and security by proactively identifying and resolving network issues. The ideal candidate possesses strong analytical skills, deep knowledge of network monitoring tools, and the ability to respond effectively to alerts and incidents in a fast-paced environment. This is an excellent opportunity to contribute to network stability and resilience while enjoying the flexibility of remote work.

• Remotely monitor network performance, availability, and utilization using advanced monitoring tools (e.g., Zabbix, Nagios, SolarWinds).
• Respond promptly to network alerts and incidents, performing initial troubleshooting and diagnostics.
• Escalate complex issues to appropriate Tier 2/3 support teams or engineers, providing detailed information.
• Perform routine network checks, configuration verifications, and system health assessments.
• Maintain accurate documentation of network status, incident logs, and resolution procedures.
• Collaborate with other NOC engineers and cross-functional teams to ensure seamless network operations.
• Contribute to the development and refinement of NOC procedures and best practices.
• Identify recurring network issues and suggest preventative measures or improvements.
• Generate regular reports on network performance and incident trends.
• Participate in on-call rotation for 24/7 network support as needed.

• Bachelor's degree in Computer Science, Information Technology, Telecommunications Engineering, or a related field.
• Minimum of 3 years of experience working in a Network Operations Center (NOC) or similar network monitoring role.
• Proficiency with network monitoring and management tools.
• Strong understanding of TCP/IP networking, routing protocols (e.g., BGP, OSPF), and switching concepts.
• Experience with network hardware from major vendors (e.g., Cisco, Juniper).
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network issues remotely.
• Strong communication skills, both written and verbal, for effective remote collaboration.
• Ability to work independently, manage time effectively, and handle high-pressure situations.
• Familiarity with scripting languages (e.g., Python, Bash) for automation is a plus.
• Experience with cloud networking concepts is advantageous.

This fully remote position offers a competitive annual salary ranging from 6,500,000 to 8,000,000 NGN . Our client provides comprehensive health benefits, generous paid time off, opportunities for remote professional development and certifications, and a home office setup allowance. Work from anywhere in Nigeria and be a critical part of ensuring network stability for our client's extensive infrastructure.