What Network Operations Center Jobs are in Nigeria?

Our client, a leading telecommunications operator, is seeking a vigilant and experienced Network Operations Center (NOC) Supervisor to oversee the real-time monitoring, analysis, and response to network events in Gombe, Gombe . This hybrid role requires a combination of on-site presence for shift supervision and critical incident management, along with remote capabilities for trend analysis and reporting. You will lead a team of NOC technicians, ensuring the optimal performance and availability of our client's extensive network infrastructure. The ideal candidate will possess a strong understanding of network monitoring tools, incident management processes, and excellent leadership skills to guide the team effectively. Your primary objective will be to minimize network downtime and ensure prompt resolution of all service affecting incidents.

• Supervise and coordinate the daily operations of the Network Operations Center (NOC) team.
• Monitor network performance, availability, and security using advanced NOC tools.
• Manage and prioritize network incidents, ensuring timely and effective resolution.
• Lead the response to critical network events and outages, coordinating with relevant engineering teams.
• Develop and implement standard operating procedures (SOPs) for NOC operations.
• Train and mentor NOC technicians, fostering a high-performance team environment.
• Analyze network performance trends and identify areas for proactive maintenance and improvement.
• Generate regular reports on network status, incident metrics, and team performance.
• Collaborate with other departments to ensure seamless service delivery.
• Maintain accurate documentation of network configurations, incidents, and resolutions.

• Bachelor's degree in Computer Science, Information Technology, Telecommunications Engineering, or a related field.
• Minimum of 5 years of experience in network operations or a similar technical role within the telecommunications industry.
• Proven experience in supervising or leading technical teams.
• Strong knowledge of network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Familiarity with various network protocols and technologies (TCP/IP, SNMP, routing, switching).
• Experience with incident management and ticketing systems.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to manage effectively under pressure.
• Willingness to work in shifts and provide on-site supervision as required.
• Relevant certifications like CCNA, Network+, or ITIL are a plus.

This hybrid role offers a challenging yet rewarding opportunity to lead a critical function within a dynamic telecommunications company. Our client provides a competitive salary, comprehensive health insurance, and opportunities for career advancement and specialized training. You will gain extensive experience in managing large-scale networks and developing leadership skills. The hybrid nature of the role provides flexibility while ensuring essential on-site oversight. We are committed to fostering a culture of continuous improvement and professional growth for our employees.

• Monitor network traffic and system performance using sophisticated NOC tools.
• Identify, analyze, and escalate network alerts and incidents according to established procedures.
• Perform initial troubleshooting of network and system issues, documenting findings.
• Communicate effectively with internal teams (engineering, support) and external stakeholders regarding network status and incidents.
• Track and manage incidents through their lifecycle, ensuring timely resolution.
• Generate regular reports on network performance, uptime, and incident trends.
• Contribute to the development and refinement of NOC procedures and best practices.
• Participate in on-call rotation as required for 24/7 network monitoring.

• Associate's degree or equivalent experience in Information Technology, Computer Science, or a related field.
• 1-3 years of experience in a Network Operations Center, IT support, or similar technical role.
• Familiarity with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds).
• Understanding of network protocols (TCP/IP, DNS, DHCP) and common network hardware.
• Basic knowledge of troubleshooting network connectivity and performance issues.
• Excellent communication, documentation, and problem-solving skills.
• Ability to work independently and as part of a remote team.
• Shift work flexibility, including nights and weekends, may be required.

• Competitive salary of NGN per annum .
• Fully remote work arrangement for enhanced work-life balance.
• Comprehensive health, dental, and vision insurance.
• Opportunities for advanced training and certifications.
• Paid time off and company holidays.
• Access to cutting-edge network monitoring technologies.

• Monitor network performance and availability using various NOC tools (e.g., SolarWinds, PRTG).
• Detect, diagnose, and respond to network alarms and events in a timely manner.
• Perform initial troubleshooting and escalation of network incidents to appropriate teams.
• Document all network events, incidents, and resolutions accurately in the ticketing system.
• Maintain and update network documentation, including network diagrams and operational procedures.
• Collaborate with field engineers and other technical staff to resolve network issues.
• Participate in on-call rotations to provide 24/7 network support.
• Contribute to the continuous improvement of NOC processes and tools.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in a Network Operations Center (NOC) or similar network monitoring role.
• Strong understanding of TCP/IP, routing protocols (OSPF, BGP), and switching concepts.
• Experience with network monitoring and management tools.
• Familiarity with incident management and ITIL best practices.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a shift-based environment and under pressure.
• Good communication and interpersonal skills.
• Relevant certifications like CCNA are a plus.

• Monitor network performance and availability using NOC tools and systems.
• Identify, diagnose, and resolve network faults and incidents in a timely manner.
• Perform root cause analysis for network outages and service degradations.
• Respond to network alarms and alerts, taking appropriate action to restore services.
• Collaborate with field technicians and other engineering teams to resolve complex issues.
• Implement network changes and configurations following established procedures.
• Maintain accurate network documentation, including incident logs and network diagrams.
• Participate in shift rotations to provide 24/7 network monitoring and support.
• Contribute to the continuous improvement of NOC processes and tools.

• Bachelor's degree in Computer Science, Telecommunications Engineering, or a related field.
• Minimum of 3 years of experience working in a Telecoms Network Operations Center (NOC) or similar network monitoring role.
• Strong knowledge of network protocols (TCP/IP, BGP, OSPF, MPLS) and network devices (routers, switches, firewalls).
• Experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Familiarity with troubleshooting techniques for IP networks and telecommunications systems.
• Ability to work effectively in a **Hybrid** environment, balancing on-site requirements in **Gombe, Gombe, NG** with potential remote duties.
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.
• Willingness to work rotating shifts, including nights and weekends, as part of a 24/7 operations team.

• Proactively monitor the company's network infrastructure 24/7 using advanced NOC tools and platforms.
• Detect, diagnose, and resolve network incidents and outages in a timely and efficient manner.
• Escalate complex technical issues to appropriate engineering teams, providing clear and concise documentation.
• Respond to alerts and notifications, following established procedures for incident management and resolution.
• Perform root cause analysis for recurring network problems and contribute to preventative measures.
• Maintain accurate logs of all network events, actions taken, and resolutions.
• Collaborate effectively with Tier 2/3 support teams and other IT departments.
• Contribute to the continuous improvement of NOC processes and procedures.
• Generate regular reports on network performance, availability, and incident trends.

• Bachelor's degree in Computer Science, Information Technology, Networking, or a related field, or equivalent practical experience.
• Minimum of 2-3 years of experience working in a Network Operations Center (NOC) environment or a similar IT support role.
• Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing protocols (BGP, OSPF), and switching concepts.
• Proficiency in using network monitoring software (e.g., SolarWinds, PRTG, Zabbix) and ticketing systems.
• Familiarity with troubleshooting network connectivity, performance issues, and outages.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong verbal and written communication skills, essential for remote collaboration.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with scripting languages (e.g., Python, Bash) is a plus.

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive salary package.
• Comprehensive health and wellness benefits.
• Opportunities for professional certifications and advanced training.
• Access to cutting-edge network monitoring technologies.
• Supportive and collaborative remote team environment.
• Contribution to critical infrastructure maintenance.
• Paid time off and holidays.

Our client, a premier telecommunications network operator, is actively seeking a dedicated Remote Network Operations Center (NOC) Engineer . This position is fully remote, enabling you to monitor, manage, and maintain our client's critical network infrastructure from your home office. You will play a vital role in ensuring network uptime, performance, and security by proactively identifying and resolving network issues. The ideal candidate possesses strong analytical skills, deep knowledge of network monitoring tools, and the ability to respond effectively to alerts and incidents in a fast-paced environment. This is an excellent opportunity to contribute to network stability and resilience while enjoying the flexibility of remote work.

• Remotely monitor network performance, availability, and utilization using advanced monitoring tools (e.g., Zabbix, Nagios, SolarWinds).
• Respond promptly to network alerts and incidents, performing initial troubleshooting and diagnostics.
• Escalate complex issues to appropriate Tier 2/3 support teams or engineers, providing detailed information.
• Perform routine network checks, configuration verifications, and system health assessments.
• Maintain accurate documentation of network status, incident logs, and resolution procedures.
• Collaborate with other NOC engineers and cross-functional teams to ensure seamless network operations.
• Contribute to the development and refinement of NOC procedures and best practices.
• Identify recurring network issues and suggest preventative measures or improvements.
• Generate regular reports on network performance and incident trends.
• Participate in on-call rotation for 24/7 network support as needed.

• Bachelor's degree in Computer Science, Information Technology, Telecommunications Engineering, or a related field.
• Minimum of 3 years of experience working in a Network Operations Center (NOC) or similar network monitoring role.
• Proficiency with network monitoring and management tools.
• Strong understanding of TCP/IP networking, routing protocols (e.g., BGP, OSPF), and switching concepts.
• Experience with network hardware from major vendors (e.g., Cisco, Juniper).
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network issues remotely.
• Strong communication skills, both written and verbal, for effective remote collaboration.
• Ability to work independently, manage time effectively, and handle high-pressure situations.
• Familiarity with scripting languages (e.g., Python, Bash) for automation is a plus.
• Experience with cloud networking concepts is advantageous.

This fully remote position offers a competitive annual salary ranging from 6,500,000 to 8,000,000 NGN . Our client provides comprehensive health benefits, generous paid time off, opportunities for remote professional development and certifications, and a home office setup allowance. Work from anywhere in Nigeria and be a critical part of ensuring network stability for our client's extensive infrastructure.

• Monitor network performance, availability, and security using state-of-the-art NOC tools.
• Identify, diagnose, and resolve network incidents and outages in a timely manner.
• Escalate complex issues to appropriate engineering teams and follow up to ensure resolution.
• Respond to alerts and alarms, documenting all actions taken.
• Perform routine network checks and preventative maintenance tasks.
• Maintain accurate documentation of network configurations, procedures, and incident logs.
• Communicate network status and outage information to relevant stakeholders and management.
• Collaborate with cross-functional teams to implement network changes and upgrades.
• Participate in rotating shifts to provide 24/7 network monitoring coverage.
• Contribute to the continuous improvement of NOC processes and tools.

• High school diploma or equivalent; a degree or certification in IT, Telecommunications, or a related field is a strong advantage.
• Minimum of 2 years of experience working in a Telecommunications Network Operations Center (NOC) or similar IT support role.
• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix).
• Understanding of network protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and network devices (routers, switches, firewalls).
• Experience with troubleshooting common network issues.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to clearly articulate technical issues.
• Ability to work independently and effectively manage time in a remote environment.
• Willingness to work flexible shifts, including nights, weekends, and holidays, as required for 24/7 coverage.
• Proactive approach to identifying and resolving potential issues.

• Monitor and manage network performance across various platforms and locations within Delta state and beyond.
• Proactively identify, diagnose, and resolve network issues, minimizing downtime and service disruptions.
• Implement and maintain network security measures to protect against unauthorized access and cyber threats.
• Perform regular system audits, upgrades, and patches to ensure optimal network health and compliance.
• Collaborate with engineering teams on network design, capacity planning, and the deployment of new technologies.
• Develop and maintain comprehensive network documentation, including topology diagrams and operational procedures.
• Respond to and manage network incidents, providing timely and effective resolutions.
• Ensure adherence to service level agreements (SLAs) for all network services.
• Participate in on-call rotation to provide 24/7 network support.
• Train and mentor junior network technicians as needed.

• Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field.
• Minimum of 5 years of experience in network operations, network administration, or a similar role within the telecommunications industry.
• Proven expertise in routing and switching technologies (e.g., Cisco, Juniper).
• Strong understanding of TCP/IP, BGP, OSPF, MPLS, and other core networking protocols.
• Experience with network monitoring tools (e.g., Nagios, SolarWinds, Zabbix).
• Familiarity with network security principles and best practices (firewalls, VPNs, intrusion detection/prevention).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
• Certification such as CCNA, CCNP, or equivalent is highly desirable.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.

Our client, a leading innovator in the telecommunications sector, is seeking a highly experienced and motivated Senior Network Operations Manager to spearhead their network infrastructure and operational excellence initiatives. This is a fully remote, impactful role where you will play a pivotal part in ensuring the reliability, scalability, and security of our client's extensive network. You will be instrumental in shaping the future of telecommunications services by managing and optimizing critical network assets. This position offers the unique opportunity to work from anywhere within Nigeria, collaborating with a dynamic and forward-thinking team dedicated to delivering cutting-edge connectivity solutions. We are looking for a strategic thinker with a proven track record in network management and a passion for driving operational efficiency in a fast-paced, remote-first environment.

• Develop and implement strategic operational plans for network infrastructure, ensuring high availability and performance across all platforms.
• Oversee the day-to-day operations of the network, including monitoring, troubleshooting, and incident response for all network elements.
• Lead and mentor a distributed team of network engineers and technicians, fostering a culture of continuous improvement and professional development.
• Manage vendor relationships and ensure service level agreements (SLAs) are met for all network-related services and equipment.
• Drive the implementation of network security best practices and disaster recovery strategies to safeguard critical infrastructure.
• Analyze network performance data to identify areas for optimization and efficiency improvements.
• Collaborate with cross-functional teams, including engineering and product development, to support new service rollouts and infrastructure upgrades.
• Manage the operational budget for network infrastructure and resource allocation effectively.
• Ensure compliance with industry standards and regulatory requirements for network operations.

• A Bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or a related field. A Master's degree is a plus.
• Minimum of 8 years of progressive experience in network operations, with at least 3 years in a management or team lead role.
• Demonstrated expertise in managing large-scale telecommunications networks, including IP/MPLS, BGP, OSPF, and DWDM technologies.
• Strong understanding of network security principles, firewalls, VPNs, and intrusion detection/prevention systems.
• Proven experience with network monitoring tools (e.g., SolarWinds, Nagios, Zabbix) and performance analysis.
• Excellent leadership, communication, and interpersonal skills, with the ability to manage and motivate a remote team effectively.
• Experience in cloud networking environments (AWS, Azure, GCP) is highly desirable.
• Certifications such as CCNP, CCIE, or equivalent are a significant advantage.
• Ability to work independently and manage multiple priorities in a remote setting.

• Competitive salary package commensurate with experience.
• Comprehensive health insurance coverage.
• Generous paid time off and holiday schedule.
• Opportunities for professional development, training, and certification reimbursement.
• Access to state-of-the-art remote collaboration tools and resources.
• Performance-based bonuses and incentives.
• The flexibility and autonomy of a fully remote position, allowing for excellent work-life balance.
• Join a company that values innovation, collaboration, and employee growth in the dynamic telecommunications industry.