What Insurance Claims Processor Jobs are in Nigeria?

Our client is seeking a detail-oriented and efficient Insurance Claims Processor to join their growing team in Zaria, Kaduna, NG . This role is essential for the accurate and timely processing of insurance claims, ensuring policyholders receive prompt service. The ideal candidate will have a strong understanding of insurance documentation, excellent data entry skills, and the ability to work effectively in a fast-paced environment. You will be responsible for reviewing claim forms, verifying policy coverage, and entering claim data into the company's system. This position requires a high level of accuracy and adherence to company procedures. Joining our client in Zaria means becoming part of a dedicated team committed to providing reliable insurance solutions.

• Receive and review insurance claim forms for completeness and accuracy.
• Verify policy coverage and details to ensure claims are valid.
• Enter claim information into the company's claims management system.
• Process payments and settlements according to established guidelines.
• Communicate with policyholders and internal departments regarding claim status and required documentation.
• Maintain organized and up-to-date claim files.
• Identify and report any discrepancies or potential issues with claims.
• Adhere strictly to company policies and regulatory requirements for claims processing.
• Assist with other administrative tasks related to the claims department.
• Contribute to a positive and efficient claims processing workflow.

• High school diploma or equivalent; a certificate or diploma in a relevant field is a plus.
• Minimum of 1-2 years of experience in data entry or administrative support, preferably in the insurance industry.
• Strong typing skills and proficiency in data entry.
• Familiarity with insurance claim forms and processes is advantageous.
• Excellent attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Effective communication skills, both written and verbal.
• Reliability and a strong work ethic are essential for this role in Kaduna State .

• Competitive hourly wage or monthly salary.
• Health and wellness programs.
• Opportunities for on-the-job training and skill development.
• Contribution to a stable and growing company.
• A structured work environment focused on efficiency.
• Team-oriented workplace culture.

• Receive, review, and process motor insurance claims promptly and accurately.
• Investigate claim details, including accident reports, witness statements, and police reports.
• Assess vehicle damage, obtain repair estimates, and determine the extent of liability.
• Communicate with policyholders, garages, third-party insurers, and legal representatives.
• Negotiate settlements within policy limits and company guidelines.
• Ensure all claims are handled in compliance with regulatory requirements and company policies.
• Maintain accurate and up-to-date records of all claim activities in the claims management system.
• Identify and report potentially fraudulent claims for further investigation.
• Provide exceptional customer service throughout the claims process.
• Collaborate with the underwriting and legal departments as needed.

• Minimum of 3 years of experience in handling motor insurance claims.
• Solid understanding of motor insurance policies, terms, and conditions.
• Experience with accident investigation and damage assessment for vehicles.
• Proficiency in using claims management software and standard office applications.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Attention to detail and accuracy in record-keeping.
• Ability to work independently and as part of a collaborative team.
• A proactive approach to problem-solving.
• Based in or willing to relocate to Ilorin, Kwara .

• Competitive annual salary.
• Comprehensive health insurance package.
• Opportunities for professional development and certifications.
• Paid annual leave and public holidays.
• Pension scheme participation.
• A stable and secure work environment within a reputable company.
• Employee assistance program.
• Performance incentives.
• Regular team meetings and company social events.
• Access to ongoing training in insurance best practices.

• Investigate, evaluate, and process motor vehicle insurance claims accurately and efficiently.
• Determine coverage eligibility based on policy terms and conditions.
• Communicate effectively with policyholders, repair shops, legal representatives, and other relevant parties.
• Assess vehicle damage and estimate repair costs using industry-standard tools.
• Negotiate settlements with claimants and third parties.
• Manage claim files, ensuring all documentation is complete and up-to-date.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Identify potential cases of fraud and escalate them for further investigation.
• Provide exceptional customer service throughout the claims process.

• High school diploma or equivalent; relevant certifications or Associate's degree preferred.
• Minimum of 3 years of experience in handling motor vehicle insurance claims.
• Solid understanding of auto insurance policies, terminology, and claims procedures.
• Proficiency in claims management software and standard office applications.
• Strong negotiation, communication, and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage workload effectively in a remote setting.
• Customer-centric approach with a high degree of empathy.
• Familiarity with the **Aba** market dynamics or claims environment is a plus.

• Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy coverage.
• Assess the extent of damage or loss based on policy terms and conditions.
• Determine coverage, liability, and settlement amounts.
• Negotiate settlements with claimants and/or their representatives.
• Prepare detailed claim reports, documenting findings and recommendations.
• Manage a caseload of claims, ensuring timely processing and resolution.
• Maintain accurate and up-to-date claim files in the company's system.
• Identify potential fraudulent claims and escalate them for further investigation.
• Adhere to all applicable laws, regulations, and company policies.
• Provide clear and compassionate communication to claimants throughout the claims process.

• High school diploma or equivalent required; a Bachelor's degree in Business, Law, or a related field is preferred.
• Proven experience as a Claims Adjuster or in a similar role within the insurance sector.
• In-depth knowledge of insurance policies, claims procedures, and relevant legal regulations.
• Excellent investigative, analytical, and negotiation skills.
• Strong communication and interpersonal abilities, with the capacity to handle sensitive situations with empathy.
• Proficiency in using claims management software and standard office applications.
• Ability to manage multiple tasks and prioritize effectively in a deadline-driven environment.
• A valid driver's license and willingness to travel to inspection sites as needed in and around Abuja .
• Strong ethical conduct and attention to detail.

• Competitive annual salary of NGN.
• Full health insurance package, including medical, dental, and vision.
• Generous annual leave and public holiday allowance.
• Opportunities for professional certification and career advancement.
• Company vehicle or travel allowance for site visits.
• Retirement savings plan.
• Employee assistance program.
• Continuous training and development in claims handling best practices.
• A stable and supportive work environment in Abuja .
• Potential for performance-based bonuses.

Our client, a respected leader in the insurance industry, is seeking a diligent and perceptive Insurance Claims Examiner for their remote team. In this role, you will be responsible for meticulously reviewing insurance claims to determine coverage, verify the validity of claims, and authorize payments. Your sharp analytical skills and understanding of policy terms will be crucial in ensuring fair and efficient claims processing. The ideal candidate is highly organized, detail-oriented, and committed to providing excellent service to policyholders. This fully remote position offers the flexibility to work from home while contributing to a vital function within the company.

• Review and evaluate insurance claims, ensuring accuracy and completeness of submitted information.
• Interpret insurance policy provisions to determine coverage and liability.
• Investigate claims by gathering relevant documentation, reports, and statements.
• Calculate and authorize claim payments in accordance with policy limits and company guidelines.
• Communicate claim decisions and explanations to policyholders and relevant parties.
• Identify potential fraudulent claims and escalate them for further investigation.
• Maintain detailed and accurate records of claim activities and decisions.
• Collaborate with adjusters, investigators, and other insurance professionals.
• Ensure compliance with all applicable laws, regulations, and company procedures.
• Contribute to process improvements within the claims examination function.

• Previous experience as a Claims Examiner, Claims Adjuster, or in a similar claims handling role.
• Thorough understanding of insurance policies, claims procedures, and relevant regulations.
• Strong analytical and critical thinking skills.
• Excellent attention to detail and accuracy in reviewing documentation.
• Proficiency in claims management software and standard office applications.
• Effective written and verbal communication skills.
• Ability to manage a caseload efficiently and meet deadlines.
• Strong organizational and time management skills, essential for remote work.
• High school diploma required; associate's or bachelor's degree is a plus.

Our client offers a competitive salary and a comprehensive benefits package. This includes health insurance and opportunities for professional growth. Employees are provided with paid time off. Our client promotes a supportive and flexible remote work environment. Join a team dedicated to integrity and efficiency in claims management.

Our client, a leading insurance underwriter, is seeking an experienced and results-oriented Insurance Claims Manager to oversee their claims department in Bauchi, Bauchi . This leadership role is responsible for managing the entire claims process, ensuring efficient, fair, and timely resolution of all claims while maintaining high standards of customer service and operational efficiency. You will lead and mentor a team of claims adjusters and processors, set performance goals, and ensure compliance with company policies and regulatory requirements. The ideal candidate will possess strong leadership, analytical, and problem-solving skills, with a comprehensive understanding of insurance claims management principles. This is a significant opportunity for a seasoned professional to drive excellence in claims handling within Bauchi . We are looking for a strategic leader who can optimize processes, manage resources effectively, and contribute to the overall success of the organization. Your expertise will be crucial in safeguarding the company's reputation and financial stability through effective claims administration.

• Oversee the daily operations of the claims department, ensuring efficient and effective claims handling.
• Lead, train, and motivate a team of claims adjusters and support staff.
• Develop and implement claims policies, procedures, and best practices.
• Monitor claims performance metrics and implement strategies for improvement.
• Ensure timely and accurate investigation, evaluation, and settlement of all claims.
• Manage the claims budget and control operational costs.
• Ensure compliance with all relevant insurance regulations and legal requirements.
• Handle complex or escalated claims cases as needed.
• Collaborate with underwriting, legal, and other departments to align claims strategies.
• Foster a customer-centric approach within the claims team.

• Bachelor's degree in Business Administration, Law, or a related field; Master's degree is a plus.
• Minimum of 6 years of progressive experience in insurance claims management, with a strong track record of leadership.
• In-depth knowledge of various types of insurance claims (e.g., property, casualty, auto, health).
• Proven experience in managing teams and optimizing departmental performance.
• Excellent analytical, decision-making, and problem-solving skills.
• Strong understanding of insurance laws, regulations, and compliance standards.
• Effective communication, negotiation, and interpersonal skills.
• Proficiency in claims management software and standard office applications.
• Ability to work effectively in a hybrid work environment in Bauchi, Bauchi .

• Competitive salary and performance-based bonus structure.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and leadership training.
• Company vehicle or transportation allowance.
• Generous paid time off and holidays.
• Retirement savings plan with employer contributions.
• A challenging and rewarding management role in Bauchi .

Our client, a leading force in the insurance industry, is seeking a highly qualified and experienced Insurance Actuary to join their esteemed team. This pivotal role is responsible for analyzing financial risks, pricing insurance products, and ensuring the long-term financial stability of the company. This position is fully remote, offering the flexibility to work from anywhere within Nigeria. The successful candidate will leverage advanced statistical and mathematical techniques to assess and manage financial risk exposures. This role requires a deep understanding of actuarial principles and their application within the insurance sector. You will play a key part in strategic decision-making related to product development, capital management, and regulatory compliance, ensuring the continued success and solvency of our client.

• Develop, implement, and maintain mathematical models for pricing insurance products and estimating reserves.
• Analyze financial data to assess the solvency and profitability of the company.
• Evaluate the impact of various economic and market factors on the company's financial performance.
• Conduct experience studies to inform pricing and reserving assumptions.
• Assist in the development of new insurance products and policy features.
• Ensure compliance with all relevant actuarial standards, regulations, and statutory requirements.
• Communicate complex actuarial findings and recommendations to senior management and other stakeholders.
• Mentor and guide junior actuarial staff.

• Bachelor's or Master's degree in Actuarial Science, Mathematics, Statistics, or a related field.
• Progress towards or attainment of actuarial designations (e.g., SOA, CAS, IFOA) is essential.
• A minimum of 6 years of progressive actuarial experience in the insurance industry.
• Strong proficiency in actuarial modeling software (e.g., Prophet, GGY Axis) and programming languages (e.g., R, Python).
• Excellent analytical, problem-solving, and quantitative skills.
• Effective communication and presentation abilities, with the capacity to explain technical concepts to non-technical audiences.
• Demonstrated ability to work independently and collaboratively in a remote environment.
• In-depth knowledge of life, health, or general insurance lines of business.

Our client offers a highly competitive salary package, commensurate with qualifications and experience. In addition to the base salary, performance-based bonuses are awarded. Comprehensive health, dental, and vision insurance coverage is provided. Employees receive a generous allocation of paid time off, including annual leave, personal days, and holidays. Support for continued professional development, including exam fees and study materials for actuarial exams, is a key benefit. A retirement savings plan is also available. This fully remote role allows flexibility for individuals in or near Umuahia, Abia, NG .

• Investigate insurance claims to determine coverage and liability.
• Interview claimants, witnesses, and relevant parties to gather information.
• Examine police reports, medical records, and other documentation.
• Assess the extent of damage or loss and estimate repair or replacement costs.
• Negotiate settlements with claimants and/or their legal representatives.
• Prepare detailed reports on claim investigations and recommendations.
• Manage a caseload of claims efficiently and effectively.
• Ensure compliance with all company policies and relevant regulations.
• Maintain accurate and up-to-date claim files.

• High school diploma or equivalent; a bachelor's degree is a plus.
• Proven experience as a claims adjuster or in a similar role within the insurance industry.
• Strong understanding of insurance policies, procedures, and relevant laws.
• Excellent investigative, negotiation, and communication skills.
• Proficiency in using claims management software and standard office applications.
• Ability to work independently and manage time effectively in a hybrid work setting.
• Detail-oriented with strong analytical and problem-solving capabilities.
• Must possess a valid driver's license and be able to travel within the assigned territory as needed.

• Investigate, evaluate, and negotiate settlement of assigned insurance claims, including property, casualty, and liability claims.
• Interview claimants, witnesses, and other involved parties to gather all necessary information.
• Inspect damaged property or review medical records to determine the extent of liability and coverage.
• Interpret insurance policies to determine coverage and application to specific claims.
• Document all claims activities meticulously in the claims management system.
• Approve payments for approved claims within authorized limits.
• Communicate effectively with policyholders, legal counsel, and other stakeholders throughout the claims process.
• Identify potential fraud indicators and escalate suspicious claims for further investigation.
• Provide exceptional customer service, demonstrating empathy and professionalism.
• Stay updated on relevant laws, regulations, and industry best practices.

• Bachelor's degree in Business Administration, Law, or a related field.
• Minimum of 4 years of experience as a claims adjuster or in a similar claims handling role within the insurance sector.
• Strong knowledge of insurance policies, claims procedures, and legal principles.
• Excellent investigative, analytical, and problem-solving skills.
• Proficiency in negotiation and conflict resolution.
• Exceptional written and verbal communication skills.
• Detail-oriented with strong organizational and time management abilities.
• Ability to work independently and manage a caseload effectively.
• Familiarity with claims management software.
• Relevant professional certifications (e.g., AIC, CPCU) are a significant advantage.