Relationship Manager

Full Job Description

The position requires a specific set of skills including
strong communication, strategic thinking, and influential
relationship-building. 
   

  
Relationship managers build strong relationships with
customers and business clients. They seek out new business
opportunities, advise clients on product/service solutions that meet
their needs, and resolve any issues or complaints. 
   

  
Maintaining a deep knowledge of company products and
services. 
    
Building and maintaining strong
relationships with prospective and existing clients. 
   
Researching and pursuing new business opportunities. 
  
Identifying clients' needs and requirements and proposing
suitable solutions. 
    
Providing clients with
comprehensive product/service consultations and guiding their
decision-making process. 
    
Upselling and cross-selling
products/services to clients. 
    
Resolving complaints
and issues efficiently and in a timely manner. 
   
Meeting sales/revenue targets. 
    
Ensuring
client satisfaction.   
  

  
 

  
 

- Degree in management, marketing, communication, or a similar
field. 
   

Experience as a
relationship manager, in customer service, or a similar role. 
  
Ability to build and maintain strong client and business
relationships. 
    
Proficiency in Microsoft Office and
CRM software. 
    
Excellent communication and
interpersonal skills. 
    
Good conflict resolution and
problem-solving skills. 
    
Leadership and team
management skills. 
    
Customer-oriented.