Nigeria Client Database Management Coordinator

Our client Data Management Coordinator oversees all important client data management and works with our core operations daily. You will design innovations that support our in country Business Operations teams and partner departments. You will report directly to the Business Analysis Coordinator.

JL 6

Minna, Nigeria

Tobi Jaiyeola

No

• Data Management
  • Manage clients' data across the lifecycle of the clients (enrolment to repayment)
  • Maintain accurate and up-to-date clients' data
  • Handle data analysis requests from partner departments for strategic decision-making or external requirements
• Team Management and Communication
  • Directly Manage 3-4 CDM data officers
  • Represent CDM in meetings whenever your manager is not available or when assigned to
  • Facilitate training for the Field Officers on the use of OAF productivity applications
• Operational Management
  • Evaluate and come up with system or process improvements to better handle client repayments, resolve client issues on repayment
  • Reconcile clients' repayments on clients' database with the bank record periodically
  • Support operational audit
• Customer Service
  • Set achievable targets and process improvements to help in attaining Service Level Agreement
  • Ensure that we meet 100% of the Service Level Agreement throughout the year

• 1 -2 years experience in databases/data warehousing and SQL or a statistical programming language (STATA, R, Python)
• Bachelor's degree in a relevant field such as Data, Stata, Computer Science, or relevant work experience.
• Desire to take on technical challenges
• Understanding of advanced formulas in Excel
• Microsoft Office and G-suite proficiency
• Can scope a deliverable after speaking to team members
• Can take feedback, and willing to admit mistakes
• Can run trainings, meetings and demos non supervised
• Language: Fluent in English; Hausa and Nupe will be an added advantage

Health insurance, paid time off 

This role is only open to citizens or permanent residents of Nigeria

06 December 2023. Applications after this date will be accepted on a rolling basis. 

For more information reach out to

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here ( ), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.