Highly Experienced Spa Manager

Full Job Description

Oversee and manage the day-to-day operations of the spa.
Ensure efficient and smooth workflow, focusing on exceptional customer service.
Maintain high standards of customer service and satisfaction.
Address customer inquiries, concerns, and complaints promptly and professionally.
Develop and implement marketing strategies to attract new clients and retain existing ones.
Monitor and analyze sales performance, implementing initiatives to meet revenue targets.
Develop and manage the spa budget, ensuring financial goals are met.
Implement and enforce quality standards for spa services, ensuring a consistently high level of service.
Provide ongoing training to spa staff on new techniques, products, and customer service standards.