Front Desk Officer

Full Job Description

Job Summary
Our client a security and outsourcing company in Shomolu Lagos is currently seeking a diligent and customer-focused individual to join their team as a Front Desk Officer. The Front Desk Officer will play a crucial role in ensuring smooth operations and delivering excellent service to our clients. Responsibilities include managing front desk activities, handling inquiries, scheduling appointments, and providing administrative support to various departments. The ideal candidate should possess strong communication skills, multitasking abilities, administrative proficiency, and a commitment to delivering exceptional customer service.
Responsibilities:
· Greet and welcome visitors with a professional and friendly demeanor.
· Manage incoming calls, emails, and correspondence promptly and efficiently.
· Schedule appointments and maintain calendars for staff members.
· Handle inquiries and provide accurate information about the organization and its services.
· Assist in organizing and coordinating meetings and events.
· Maintain cleanliness and organization of the front desk area.
· Handle administrative tasks as assigned.
· Ensure security procedures are followed regarding visitor access.
· Collaborate with other departments to provide support as needed.
· Uphold a high standard of customer service and professionalism in all interactions.

Qualifications and Competencies
· HND in relevant field
· Excellent communication skills and competencies
· Strong administrative skills
· Ability to multitask effectively
· Demonstrated strong customer service orientation