Dispatch Rider

Full Job Description

JOB TITLE: DISPATCH RIDER
LOCATION: IKORODU, LAGOS

SUMMARY
We are looking for a reliable Dispatcher to delivers items to customers by verifying orders; inventorying stock; arranging transportation. The dispatch rider will be responsible for outdoor and indoor delivery, sending & collecting of official documents, materials, packages and bulky items etc. as needed.
• Keeps customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
• Responsible for contacting customers to verify delivery address.
• Responsible for picking up items and delivering them safely to customers on time.
• Responsible for collecting monies for bought items upon delivery to the customer.

Requirements and skills
• Proven experience as dispatch rider or relevant position
• Tech-savvy with knowledge of relevant methods
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills